--- title: Lavu Reviews meta_title: 'Lavu Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 104 reviews by the users' company size, role or industry to find out how Lavu works for a business like yours. aggregate_rating: rating_value: 3.8 review_count: 104 scale: '5' date_modified: '2026-07-12' parent_category: name: Restaurant url: https://www.g2.com/categories/restaurant --- # Lavu Reviews **Vendor:** Lavu **Category:** [Restaurant POS Systems](https://www.g2.com/categories/restaurant-pos) **Average Rating:** 3.8/5.0 **Total Reviews:** 104 ## About Lavu Lavu is a Point of Sale solution designed for use by full-service, quick-service, and franchise restaurants, from bars, nightclubs, and lounges, to food trucks and coffee shops. Lavu’s restaurant management system goes beyond simply placing orders and accepting payments. With employee management functionality including scheduling, shift-trading, and payroll reports, extensive sales and inventory reporting, inventory management, online ordering, and more, Lavu is a fully-featured system for all your restaurant management needs. Reporting can be accessed from the Control Panel at work, home, or anywhere with an internet connection, perfect for multiple location restaurants or owners on the go. Lavu offers a Loyalty App, delivery routing, happy hour pricing, layout customization, menu customization, and more. You have the freedom to choose the payment processor of your choice and no matter who you choose you will be able to easily split checks and accept multiple payment types through your Lavu POS. An affordable, intuitive system that is easy to use, easy to train on and that can be up and running in your establishment in no time. Currently being used in 60 countries, Lavu is the perfect choice for your restaurant, big or small, mobile or brick and mortar. ## Lavu Reviews ### 1. Efficient and easy to work with. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2018 **What do you like best about Lavu?** What i like best about Lavu is how easy you analyze your data and take decisions. Lavu provide all types of resports based on products, sales, staff and everything one can imagine. **What do you dislike about Lavu?** There is nothing I don’t like about Lavu, however there are always provements and small bugs to fix. Overall its a great tool. **What problems is Lavu solving and how is that benefiting you?** I would say that controlling all aspects of your business is the biggest benefit. You can see very easily which server are selling more, on which day of the week, which product and time of the day. **Official Response from Alyssa Clementi:** > Hi! First off, thank you for your review, we really appreciate the feedback. We are very glad that Lavu has worked so well for you and your staff. ### 2. A full experience of not without its own quirks **Rating:** 3.5/5.0 stars **Reviewed by:** William T. | General Manager-Co-Owner, Restaurants, Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2018 **What do you like best about Lavu?** Loves it’s accessablity, ease of use. The ability to update at a moment’s notice is refreshing. It allows for me to be offsite if needed and to still get a clear picture of what is going on in my establishment **What do you dislike about Lavu?** Horrible back office. Unclear reporting. Very difficult to reconcile end of business. It seems as if whomever programmed the end of business reporting has no clue what restaurant owners really need to see and do at the end of day. The product is awesome up front but then becomes completely useless at the end of day stuff. There’s a huge lack of communication between the two tools. **Recommendations to others considering Lavu:** Be wary of its back office. Lavu doesn’t know what to do with it or how to show you properly your end of day reconciliation. There used to be keystroke information available to management which is either gone, removed, or hidden. It takes quite a bit of time to do cash Reconciliations, so unless they show you EXACTLY how to do it when they show up and install the system, you WILL be lost. Even then, the average restaurant owner will have no clue how to read the info. Thank God I have an IT background and computer science background. If you don’t have one of these people handy in your business, I would recommend you spend all the time in the world you can with the installation rep. However, even with all of this being said, I would still recommend this over any other product I have seen. The rest of the experience outweighs the lack of back office clarity. Even though it makes this user’s experience almost too difficult. **What problems is Lavu solving and how is that benefiting you?** POS, ability to update at a moments notice. Completely secure. **Official Response from Hilary Wainwright:** > Hi William, thank you so much for the review and your honest feedback. We are sorry to hear that the Lavu back office and end of day tools have been such a frustration. We are working very hard right now on improvements to the software and some updates to address our issues. We appreciate you being a customer and if we can provide any support please don't hesitate to call at 855-528-8457. ### 3. Mixed Emotions **Rating:** 3.0/5.0 stars **Reviewed by:** carlos c. | area wine managerf, Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2018 **What do you like best about Lavu?** love the way you can find almost anything business related in just a few seconds. **What do you dislike about Lavu?** we have other software programs that need to be compatible with LAVU that we were told would be compatible with LAVU....that cannot talk to one another. We're currently waiting to roll out a Wine Club - very important to our business that is on ice because Bloyal cannot talk to LAVU. **Recommendations to others considering Lavu:** follow up and follow through are huge in any business. **What problems is Lavu solving and how is that benefiting you?** as mentioned above - we've been waiting for 10 months now. Very frustrating **Official Response from Alyssa Clementi:** > Hi Carlos, thank you for taking the time to leave Lavu feedback, we really appreciate it. We're sorry that you've had to wait so long for an integration with Wine Club, but we are always striving to perfect our open API so it can benefit everyone. Please reach out and we'd love to make sure you are prioritized. ### 4. Great company! **Rating:** 5.0/5.0 stars **Reviewed by:** Nicole D. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2018 **What do you like best about Lavu?** Really quick response rate and they take pride in helping their customers with any problems they may have. **What do you dislike about Lavu?** Nothing to dislike, everyone always goes above and beyond **Recommendations to others considering Lavu:** So easy to set up **What problems is Lavu solving and how is that benefiting you?** My bar & restaurant is well organized because Lavu’s system is so effuci **Official Response from Alyssa Clementi:** > Hey Nicole, thank you for you review! We love that you love Lavu! Please let us know if you need anything :) ### 5. Simple to use, priced right, easy to implement **Rating:** 5.0/5.0 stars **Reviewed by:** Steve S. | Head of POS Division, Small-Business (50 or fewer emp.) **Reviewed Date:** November 26, 2018 **What do you like best about Lavu?** The software is intuitive and simple to learn. It saves time on training new employees as well. Also, the tableside options are strong and do not carry a monthly fee. **What do you dislike about Lavu?** It does not have reservation management. **Recommendations to others considering Lavu:** Work with a certified reseller who will not only consult on the correct hardware, but help train you and your staff on the software. **What problems is Lavu solving and how is that benefiting you?** Faster table turnover with remote order entry; more accurate orders reduce waste. **Official Response from Alyssa Clementi:** > Hi Steve, thanks for your feedback! We love hearing from all of our customers and partners, and we aim to make hospitality easier for everyone! ### 6. Lavu at an ice cream store **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2018 **What do you like best about Lavu?** The program is easy to use both from the back end and the app. The system is responsive and we never have connectivity issues. **What do you dislike about Lavu?** I have had difficulty working with their gift certificate interface. It was very buggy and took a very long time to get it working. **What problems is Lavu solving and how is that benefiting you?** We are able to weigh our ice cream as a way of keeping tabs on costs. **Official Response from Alyssa Clementi:** > Thank you for letting us know how Lavu works for your ice cream store! We greatly appreciate the feedback! We are always working on our gift card and loyalty programs, and we have made great strides to improve them. If you have any other issues, please reach out! ### 7. It's off to a decent start **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Performing Arts | Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2018 **What do you like best about Lavu?** The optional and forced modifiers make it easier to train staff on our menu variations. We're in between a quick serve and sit-down restaurant, so don't utilize the table layout. Catered events are much easier to create tabs without distracting the customers, while also providing a timeline of hourly sales to help examine scheduling needs. **What do you dislike about Lavu?** Lavu's main tripping points come in two areas: (1) trying to be an all-encompassing business software, and (2) inefficient or rushed updating its software. Typically, this doesn't affect smaller mom-and-pops, but can be very frustrating for medium or large companies. For example, available reports are sectioned into New and Version 1 (old). Often, we find that the New reports don't hold all of the information that a business truly needs, and have to resort to the Version 1 reports - which are also slightly incomplete. While the New Reports have snazzy charts to help visualize numbers, an expansion of the available Version 1 reports would have been more helpful. Exporting to Excel could then create the snazzy charts. I've been in discussion with Lavu, and they've made a few staffing changes to address this. I hope to see good things on the horizon. **Recommendations to others considering Lavu:** This is a good start. Don't look at it, right now, for inventory purposes, but instead for ease of customer use and categorizing your sales. **What problems is Lavu solving and how is that benefiting you?** Having portability with our POS systems, where our registers aren't necessarily tied down, is a good thing. Likewise, the interface is easier for our less tech-savvy customers to adapt. Having Lavu based off of Apple iPads allows us to use the registers for other features, as well: quick communications, offsite trouble-shooting, or enhanced customer service (directions, cocktail recipes, etc.). **Official Response from Hilary Wainwright:** > Thank you for your review and for being a Lavu customer. We appreciate your patience as we work to make things better! ### 8. Lavu works great for us! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2018 **What do you like best about Lavu?** Lavu is great for our business in the sense that it is able to be mobile throughout our building as we do multiple types of business transactions. I enjoy the customer service chat available on the website, the representatives are always quick to help and I am always able to get my questions answered **What do you dislike about Lavu?** It can be a difficult POS system to learn at first. Different from others. **What problems is Lavu solving and how is that benefiting you?** We are a company that does multiple business transactions. We have a cafe, a bar, and events. So it's been a good system to move around and mold with. **Official Response from Alyssa Clementi:** > Hello! Thank you for your feedback, as we greatly appreciate hearing from our customers. It's awesome to hear that Lavu works well for your cafe, bar, and event space. We appreciate that you are a loyal Lavu customer. Please reach out if you have any questions! ### 9. Lavu Point of Sale - It works well and is priced correctly **Rating:** 5.0/5.0 stars **Reviewed by:** Steve S. | VP of National POS Strategy, Financial Services, Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2018 **What do you like best about Lavu?** Pricing is very competitive, and the features are fantastic. **What do you dislike about Lavu?** There is no reservation management feature. **Recommendations to others considering Lavu:** Lavu is a great product, with excellent customer service. They don't have proprietary credit card processing, meaning the merchant can choose their own processor and get the best rate possible. **What problems is Lavu solving and how is that benefiting you?** Lavu has quickened my merchants' table turnover, improved order accuracy and increased their profits. **Official Response from Alyssa Clementi:** > Hi Steve, thank you for your review! We're happy that Lavu has worked so well for you! ### 10. Fairly User Friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2019 **What do you like best about Lavu?** The clean look is pretty user friendly, and there are a wide variety of customizable options for items. **What do you dislike about Lavu?** Not sure how to create a "Customer Tab" option, and the software freezes often. **What problems is Lavu solving and how is that benefiting you?** Simple POS system and works well on an iPad. **Official Response from Hilary Wainwright:** > Thank you for the review. I'm glad to hear Lavu is working well for you. If you'd like some help with the Customer Tab option give our support team a call at 855-767-5288. ### 11. Lavu needs help, splitting tickets is awful, other POS systems allow a drag and drop approach which **Rating:** 2.0/5.0 stars **Reviewed by:** Greg A. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2018 **What do you like best about Lavu?** Lave seems stable we have not been down due to the software only due to our own Internet connection. **What do you dislike about Lavu?** Splitting tickets is awful, other POS systems allow a drag and drop approach which is much simpler! Inventory is difficult and reports are clunky and missing many things, discounts reports are not intuitive so if there is a problem I can look at the entire receipt. Menus items can't have multiple pricing for different qualities of that item, I have to use forced modifiers, Forced modifier list has no searchable tools so if i need to see smooth that starts with a Z i have to skip tons of pages to get to that item.. Search features should be a basic programing build. **Recommendations to others considering Lavu:** Be cautious! **What problems is Lavu solving and how is that benefiting you?** POS that allows ticketing for kitchen, customer and payments! **Official Response from Hilary Wainwright:** > Hi Greg, Thank you so much for the review and feedback. We are working really hard to make our product better and more intuitive. Updates coming in the next few months should address some of our issues, and I will also provide a copy of your review to our product development team to make sure all of these points are on the roadmap for improvement. We appreciate your business. ### 12. It is very easy to use the POS for all people that do not use computers. **Rating:** 3.5/5.0 stars **Reviewed by:** Douglas P. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2018 **What do you like best about Lavu?** There is very little hardware that breaks down. I don't have to call the help desk very often. It gives me very detailed reports. **What do you dislike about Lavu?** When I do a void or refund it does not give me an accurate reading. The credit card report from LAVU and the credit card batch report from the credit card company often do not match and is very difficult for our accounting department to get an accurate reading. **What problems is Lavu solving and how is that benefiting you?** currently we are using LAVU for the POS only. **Official Response from Hilary Wainwright:** > Thank you for the review. Sounds like you are having some good and bad results with reporting. We are always striving to improve, please don't hesitate to call us 24/7 at 855-767-5288 so we can try and help get things working better. ### 13. Up & Coming company but competitive in the market **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2018 **What do you like best about Lavu?** The menu is extremely easy to modify without too much going on for the average user to be capable of accomplishing the main tasks necessary to adjust menu items & prices as well as create new items. Everything is VERY WELL integrated with each other. **What do you dislike about Lavu?** The company simply needs some time to grow into it's own shoes. I experienced quite a bit of difficulty with the install going through a 3rd party contractor and details of the menu build options with it's own technicians. **What problems is Lavu solving and how is that benefiting you?** Accountability of personnel and cost tracking have become effortless coming from a legacy point-of-sale system. The cloud based Lavu has been extremely capable of handling my needs plus some. Managing tasks from anywhere is a tremendous help. **Official Response from Hilary Wainwright:** > Thank you for the review, we are really glad to hear your experience moving from Legacy to Lavu has been a positive one! ### 14. So far pretty good **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2018 **What do you like best about Lavu?** It's simple and and easy to use. Love online ordering **What do you dislike about Lavu?** Support hours should be 24/7 I had to wait for next day to resolve my issue **What problems is Lavu solving and how is that benefiting you?** Managing cash register **Official Response from Alyssa Clementi:** > Thanks for your feedback! We're really happy to have you in the Lavu family, and we hope you continue to love our system. ### 15. Lavu Good for U **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2018 **What do you like best about Lavu?** simple use and mobile app access for checking sales **What do you dislike about Lavu?** cant stay logged in on mobile app & too many key strokes to login **What problems is Lavu solving and how is that benefiting you?** gift card - customer loyalty **Official Response from Alyssa Clementi:** > Thanks for your feedback! We love to hear that! ### 16. Easy to Use! **Rating:** 5.0/5.0 stars **Reviewed by:** Kristine G. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2018 **What do you like best about Lavu?** We are a cafe that employees people with disabilities and being able to choose pictures for each item helps make using the register simple for our employees. **What do you dislike about Lavu?** I do not really have any dislikes about Lavu **What problems is Lavu solving and how is that benefiting you?** Lavu provides our business with more accurate reports on what we are selling and when our busy times are. We are able to see sale patterns which has helped us build our menu. **Official Response from Hilary Wainwright:** > Kristine, We are so happy to hear Lavu is working for you, especially with your unique needs. It's great to know the product is intuitive. Thanks so much for being a customer. ### 17. Lavu is a multi dimensional POS system **Rating:** 3.5/5.0 stars **Reviewed by:** coleen b. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2018 **What do you like best about Lavu?** It's fully customizable! I can have whatever buttons work for my organization. If I need to add or subtract a menu item, it's easy **What do you dislike about Lavu?** I wish there was some sort of user guide to help facilitate the initial set up. Some of the terms were a bit confusing and there really wasn't anywhere to get clarification. You only get 2 hours of free tech support, so I tried to do as much of the set up on my own as I could. **What problems is Lavu solving and how is that benefiting you?** I needed to streamline the ordering at the cafe. Not only does Lavu help my staff be better servers, it helps with timing in and out and COGS as well! **Official Response from Hilary Wainwright:** > Hi Coleen, thank you for the review. I will pass along the idea of a user guide to help with set up. We always appreciate hearing ways we can help make things easier for our customers. ### 18. Efficient System **Rating:** 4.0/5.0 stars **Reviewed by:** Kevin D. | Owner, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2018 **What do you like best about Lavu?** Control of hardware mostly with the ability go to store to ad new server iPads and not buy customer hardware **What do you dislike about Lavu?** Not having a rep or more support to get ahead of issues - we only have support for problems. I would love more non-emergency support. Also - wait time is too long for emergencies. **Recommendations to others considering Lavu:** Its a great product but I would say there is some level of tech that owners and managers must know to use it to keep it running right but I recommend its use, **What problems is Lavu solving and how is that benefiting you?** I have a small space and crowd based works best for small space pubs like mine **Official Response from Hilary Wainwright:** > Hi Kevin, Thank you for your review and for being a Lavu customer. Glad to hear that things are mostly working out well and I will be sure to pass on your comments about non-emergency support and emergency wait time to our care team. ### 19. Long time customer **Rating:** 2.5/5.0 stars **Reviewed by:** ALENA S. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2018 **What do you like best about Lavu?** That they are always improving. There supper is great at following up. Sales department alternates between flaky and stalker. **What do you dislike about Lavu?** They do not value long term customers or loyalty. They are not upfront with customers about problems. They wait for customers to contact them and then they confirm the issue. If we got a message or could go to the site and know if there was an issue. More proactiveness. **What problems is Lavu solving and how is that benefiting you?** Easy reporting. **Official Response from Hilary Wainwright:** > Hi, Alena. Thank you for the review, we are really sorry we haven't met your needs as far as being upfront and appreciative. You are extremely valuable as a longterm customer and we need to do better at showing you that. I will be sure to share your thoughts with our care and product teams so we can find ways to improve. ### 20. Stay away **Rating:** 0.0/5.0 stars **Reviewed by:** Wesley O. | VP, Accounting, Mid-Market (51-1000 emp.) **Reviewed Date:** November 27, 2017 **What do you like best about Lavu?** The interface is nice and easy to navigate. But once you push the buttons that's where everything goes down hill... **What do you dislike about Lavu?** Everything else! Whenever we have a issue they send it to the "developmental team" also known as the black hole. When we signed up they said "offline processing was in the works" that was 2 years ago. Reports are literally ALWAYS wrong. If you look at sales on two different reports they never are the same. For a span of about three months they miscalculated sales tax, having us over pay hundreds of dollars! For a long time they randomly doubled numbers on server reports, and now there is a random .50 added to numbers on servers reports. I have a tax background an I informed them the liability they were putting on us and our servers by misreporting so they showed me on the IRS website where they were right, THEY SET UP THERE SYSTEM BASED OFF THE WRONG PART OF THE IRS CODE. Not to mention that it randomly opens tickets from all different times that we have to re-close and I'm not sure we get paid for them or not. When we call customer support they are really nice, but our issues always get sent to the "Developmental Team" to never be heard about again! **Recommendations to others considering Lavu:** My background is in tax accounting and I can tell you LAVU is liability if you're not double checking your reports. You have to call monthly to figure out which report is giving your true sales, b/c it changes. Currently one report double counts discounts, and it has been like that for months, I told them and no one changed it. **What problems is Lavu solving and how is that benefiting you?** Supposed to help solve reporting, but makes it worse. **Official Response from Alyssa Clementi:** > Hi Wesley, we're very sorry to hear about your issues with the reporting and billing aspects of Lavu. While we are always making improvements to these features, we know some things can still fall through the cracks. We would love for you to reach out to our support team at (855) 767-5288, and see if we can fix this. ### 21. Falls short of an exceptional experience **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2018 **What do you like best about Lavu?** Interface, functionality and being able to review history dada. **What do you dislike about Lavu?** No customer experience, all contact from Lavu are reactive follow-ups... **Recommendations to others considering Lavu:** Ask lots of Q's before... **What problems is Lavu solving and how is that benefiting you?** Data storage, being able to review and download stats and reports **Official Response from Alyssa Clementi:** > Hello, thank you for your review. We're happy to hear that Lavu helps you with your reporting and analytics, but we are sorry to hear you were not satisfied with the customer service experience. Please reach out, as we would love to fix this. ### 22. Lavu **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2018 **What do you like best about Lavu?** Ease of use, tableside payments, and ability to check reporting from anywhere. **What do you dislike about Lavu?** Customer service hold times can be long at times **What problems is Lavu solving and how is that benefiting you?** Faster table turnover and increasing revenue with tableside ordering. **Official Response from Alyssa Clementi:** > Thank you for your feedback, we really appreciate it! ### 23. Lavu has transformed our restaurant operations from "good" to "GREAT". **Rating:** 5.0/5.0 stars **Reviewed by:** Mike M. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2018 **What do you like best about Lavu?** The system is so easy to use and so reliable. **What do you dislike about Lavu?** We would like to be able to see an "all day" in addition to seeing what is on each ticket/table. This would enable us to take a look for example at how many strip steaks I should have working for the entire restaurant at any given time. **Recommendations to others considering Lavu:** This will be the BEST decision you can make for your operation and yourself! **What problems is Lavu solving and how is that benefiting you?** Having the dashboard feature is great for generating sales reports or any other report. **Official Response from Hilary Wainwright:** > Hi Mike. We are so glad to hear that you are happy with Lavu and would recommend it to your fellow restaurateurs! I will pass along your comment about an "all day" feature to our product team and get it added to the list of customer feature requests. ### 24. With them from from the beginning **Rating:** 4.0/5.0 stars **Reviewed by:** Heidi G. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2018 **What do you like best about Lavu?** The tech support is quite good. The folks seem to genuinely care. Lavu has fixed many of the problems they used to have. The value is significant. **What do you dislike about Lavu?** Hard to compare, since we never used another system. **What problems is Lavu solving and how is that benefiting you?** When we started, seven years ago, we were using paper and pencil. Accuracy was greatly increased. **Official Response from Hilary Wainwright:** > Hi, Heidi. Thanks for the review and for being a Lavu customer. ### 25. Boothbay Craft Brewery LAVU review **Rating:** 5.0/5.0 stars **Reviewed by:** Lori M. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2018 **What do you like best about Lavu?** Customer service is fantastic! The best! **What do you dislike about Lavu?** Initial set up of the hardware. Software was way easier. **What problems is Lavu solving and how is that benefiting you?** Financial Reports. Time cards/Payroll. Theft of employees. Tip tracking. Busy hours of operation. Training testimonials. **Official Response from Hilary Wainwright:** > Hi Lori, So glad to hear your customer service experience has been positive, that is an area we take very seriously. ### 26. Some areas are good. Some aspects need better user experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2018 **What do you like best about Lavu?** The customer service is fantastic. For high level review of sales data, the portal provides relevant information. **What do you dislike about Lavu?** As a owner with multiple restaurants, I would like to have a dashboard to easily download data, see daily trends in graphs. I don't see there such options available. **What problems is Lavu solving and how is that benefiting you?** Lavu is our platform for POS. We use it for our day to day operations at our restaurants. **Official Response from Hilary Wainwright:** > Thank you for the review. Glad to hear Lavu is helpful for your business. Stay tuned for updates that will make the dashboard more user-friendly. ### 27. A great POS for a small to midsize business **Rating:** 4.0/5.0 stars **Reviewed by:** Nick F. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2018 **What do you like best about Lavu?** The ease of the system, to adjust buttons and customize screens. Also being able to see all open/closed checks and make adjustments via phone **What do you dislike about Lavu?** We are a high volume bar and the checks take a second of 2 to close them out. This can be difficult with a line at our bar. **What problems is Lavu solving and how is that benefiting you?** It keeps tracking of sales and inventory very easy and we appreciate the 24 hour support. **Official Response from Hilary Wainwright:** > Thank you, Nick. Glad to hear Lavu has been helpful for your needs. ### 28. Using lavu **Rating:** 4.0/5.0 stars **Reviewed by:** John S. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2018 **What do you like best about Lavu?** The ability to take orders at table saves time and staff **What do you dislike about Lavu?** Not accepting chip credit cards creates potential charge backs **What problems is Lavu solving and how is that benefiting you?** Efficient order taking reducing order time **Official Response from Hilary Wainwright:** > Thank you for the review, glad to hear Lavu is working well for you. ### 29. Great POS for our Small Hospitality Businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Jennie S. | Owner, Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2018 **What do you like best about Lavu?** Lavu is easy for even the most non-tech staff to use and us managers can access it from all times off-site. **What do you dislike about Lavu?** Self setup can be difficult but it is doable. We have done it three times! **What problems is Lavu solving and how is that benefiting you?** Reports are amazing! We are able to really drill down on our information and maximize sales as a result. **Official Response from Hilary Wainwright:** > Hi Jennie, We are so glad to hear that Lavu is working well for you and that you have trusted us to keep expanding along with you. I will pass along your comment about self-setup to our product team. We strive to continue improving all aspects of our product. ### 30. Just What We Needed! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2018 **What do you like best about Lavu?** Lavu propelled us forward and saved my sanity. Before implementation we were hand writing orders, splitting checks on a calculator and preparing EOD reports manually. Now orders go into the kitchen faster, customer requests are easier to accommodate and current and historical reports are easily available. **What do you dislike about Lavu?** Lavu's customer service staff seems inadequate forts volume of users. Call wait time can be 15 minutes or more. **What problems is Lavu solving and how is that benefiting you?** I can track sales by item or meal period, create a variety of reports and increase customer satisfaction. **Official Response from Hilary Wainwright:** > So glad to hear Lavu was an instrument in saving your sanity! The success of busy restaurateurs like you is truly our number one priority. I will pass along your message about the long wait times you've experienced with customer service, we are always trying to make things better and we will strive to improve that experience for you in the future. ### 31. Student Real Life Industry Learning Experiences **Rating:** 4.5/5.0 stars **Reviewed by:** Scott N. | Chef, Food Production, Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2018 **What do you like best about Lavu?** Being able to use IPads and ease of access in making menu modifications. **What do you dislike about Lavu?** Haven’t really experienced a situation that would be relevant to dislike. **What problems is Lavu solving and how is that benefiting you?** We now have the capability to process credit/debit transactions resulting in an increase in covers. **Official Response from Hilary Wainwright:** > Hi, Scott. Thanks for the review, so glad to hear Lavu is helping with ease-of-use and cover increases! ### 32. Still undecided on my rating **Rating:** 1.0/5.0 stars **Reviewed by:** Janel K. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2018 **What do you like best about Lavu?** I like the detailed reporting but sometimes they are cumbersome **What do you dislike about Lavu?** when there are issues they just seem to get lost in cyberspace **What problems is Lavu solving and how is that benefiting you?** Sales reporting and more accurate ordering **Official Response from Hilary Wainwright:** > Hi Janel. Sounds like some reporting is really helpful to you, but some could be improved. Please don't hesitate to call our support team and give them specifics about how we could make reporting less cumbersome. We really appreciate you and want to make things easier. Call 24/7, 855-767-5288. ### 33. Great **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2018 **What do you like best about Lavu?** The ease of use And the reports are amazing **What do you dislike about Lavu?** The inventory system is extremely difficult to use **What problems is Lavu solving and how is that benefiting you?** We are solving the problem of having Longline steel with only cash the benefits that I have realized are the ease of use and the tracking is amazing **Official Response from Hilary Wainwright:** > Hi. So glad to hear Lavu is working out well for you. Our development team is working hard to improve our inventory system, don't give up on it, new releases will see vast improvements. Thank you, we really appreciate you as a customer. ### 34. A Journey with POS **Rating:** 4.0/5.0 stars **Reviewed by:** Jeff C. | Owner, Media Production, Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2015 **What do you like best about Lavu?** Ease of use, terrific customer service. Your graphics are nice on the new version, but still like version 1. I would have to say I appreciate your report features as well as how intuitive Lavu is. Great for employee time cards. I can count on Lavu when there is a problem as well. Even if you're not available at the time I call, you return the call very promptly. **What do you dislike about Lavu?** No kiosk opportunity with self-pay is available with Lavu. Also, I would like flexibility in looking at my sales data. For example, while I like "date range" as an option, I would like a "day range" so I can look at specific days "Mondays Only" for example to see patterns. To do this, I had to create a Macro in Excel and export the date range data. **Recommendations to others considering Lavu:** We're starting to franchise. I want to stay with Lavu. But you don't offer a kiosk set up with self-pay. So we're having to move our business to another provider. I hate that, because I truly love your product and service. **What problems is Lavu solving and how is that benefiting you?** Self ordering. This is the future of our business. We need that opportunity in our current stores and the stores to come as we expand and grow our business. **Official Response from Alyssa Clementi:** > Hi Jeff, thanks for your review. We're sorry to see you go, but we do now have extensive kiosk options that are popular with our customers. If you'd like to learn more, please reach out at (855) 767-5288. ### 35. Lavu User for 13 months **Rating:** 4.0/5.0 stars **Reviewed by:** Michael B. | Owner, Restaurants, Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2015 **What do you like best about Lavu?** We are a privately owned restaurant and bar during about 400 + covers per week. We have a fairly large food men and drink menu. We transferred to Lavu from a different Ipad based system in September 2014. We wisely chose (in my opinion) to use a certified Lavu "consultant" to help us get up and running. And, we chose the server based system that allows us to run when internet goes down (can't process credit cars tho). We have had no major issues during the last 13 months and the more we learn about the system to more we do specialized reports. I recommend Lavu to others; however, we do have access to a fairly competent IT person if a problem arises. **What do you dislike about Lavu?** I think the reporting can be improved. **Recommendations to others considering Lavu:** use a consultant **What problems is Lavu solving and how is that benefiting you?** Need to have POS system for restaurant that is quick to use. We think Lavu is better than the previous system. **Official Response from Alyssa Clementi:** > Hi Michael, thanks so much for your feedback. We're very happy that Lavu has been meeting all your restaurant's needs. We are constantly improving our reporting and analytics, and we have made great strides over the past years. If you have any questions, please reach out at (855) 767-5288. ### 36. Good so far, great fit **Rating:** 3.0/5.0 stars **Reviewed by:** Ian T. | Director & Co-Founder, Hospitality, Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2015 **What do you like best about Lavu?** The Lavu product is a great fit for our restaurant/cafe. We offer a QSR style ordering mixed with restaurant food/service. That way we can mix those that just want a coffee and cake with customers who want a three course meal. Lave service options allow for this flexibility and mean we could fit into our existing ways of working well. The additional add-ons (KDS pro, customer facing screens, etc) are also benefits. Additional reassurance of having the local server (LLS) also means we are not worried about broadband issue, and the install of this was carried out by Lavu overnight remotely from US. All together I have managed to self install Lavu and I am (nearly) happy with the product; over time this will move up to 10 stars I am sure! **What do you dislike about Lavu?** It is early days, but initial network problems have affected some of the iPad based KDS screens leaving us with lost tickets during busy services. The restarting of the app had fixed this, but ideally we would have a robust system and not be worried. This is due in part to us using Apple Airport products for our wireless, something endorsed by Lavu when we started but they seem to have gradually moved away from them over the years. If you are going to install fresh I would recommend getting external advice on establishing a robust, enterprise grade wireless network before laying Lavu over the top. **What problems is Lavu solving and how is that benefiting you?** Flexibility of changing menu, ability to service customers throughout premises, ease of expansion. **Official Response from Alyssa Clementi:** > Hi Ian, thanks so much for your feedback! We really appreciate hearing what is working, and what could be improved for our customers. Over the past few years, we have greatly improved our connectivity and network issues, and they are top notch now! If you have any issues, please reach out at (855) 767-5288. ### 37. Efficiency at its finest **Rating:** 5.0/5.0 stars **Reviewed by:** Juan M. | Manager, Restaurants, Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2015 **What do you like best about Lavu?** When I was looking to upgrade the infrastructure of my restaurant I was looking for new POS solutions that weren't clunky, slow and oudated. I love the fact that the hardware is extremely expensive, it's sleek and pairs nicely with the always updating software. **What do you dislike about Lavu?** I dislike that sometimes there are backend options that blanket all customers and leave them in the dark. For example, the iPad is battery powered and not meant to be always connected to Power, but the latest version doesn't allow the screen to turn off by itself. **Recommendations to others considering Lavu:** Do a trial to test it out **What problems is Lavu solving and how is that benefiting you?** I've greatly reduced the time it took to draft receipts, and I've managed to instill custome confidence with a clear, concise receipt of their purchases. Additionally, their backend reports are really helpful for analyzing the data. **Official Response from Alyssa Clementi:** > Hi Juan, thank you so much for your feedback! We are very happy to hear that Lavu has worked so well for your restaurant. We're always making improvements to Lavu POS, and we've made great strides over the past few years. If you have any questions, please reach out at (855) 767-5288. ### 38. Lavu QSR and Restaurant use **Rating:** 3.5/5.0 stars **Reviewed by:** Susan Bayley C. | Real Estate Sales Agent, Real Estate, Mid-Market (51-1000 emp.) **Reviewed Date:** December 01, 2015 **What do you like best about Lavu?** We have both a fish market, with QSR takeout needs and a full-service restaurant. Lavu is able to support both of these uses at the same time, in a logical, easy to use manner. Training for my staff is minimal. **What do you dislike about Lavu?** Set up was very trying. My original rep never even looked at my facility. That being said, Lavu sent a tech (Anne) out to set me up. It took she and I a while to work out all the bugs, but she was dedicated to straightening out the problems and always available. Once we solved all of the issues, things ran very smoothly. **Recommendations to others considering Lavu:** Be sure to allow some time for set-up to work out. Also, take advice from Lavu specialists on menu set-up. **What problems is Lavu solving and how is that benefiting you?** Previously, I used standard cash registers, and inventory control, etc was nearly non-existent, I can now keep track not only of totals sold, but also modifiers. Lavu has also solved my need for more accountability from employees. Tracking all of their sales and voids is a very simple process. **Official Response from Alyssa Clementi:** > Hi Susan, thank you so much for your feedback! We truly appreciate hearing about your set up process - and we are glad Anne was able to get you up and running. If you have any issues, please reach out at (855) 767-5288, which is our 24/7 Customer Success help line. ### 39. Good for small or quick serve **Rating:** 4.0/5.0 stars **Reviewed by:** Nancy G. | Co-Owner, Restaurants, Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2015 **What do you like best about Lavu?** The system is really easy to use ~ from setting up products, to adding things to inventory, etc. We have a small plate, wine & beer only restaurant and it fits our needs. The other thing that is great: their customer service. You always get through, a call back and an understanding of what the issue is. There is also a thriving community that usually has answers when you get 'stuck'. **What do you dislike about Lavu?** The biggest issue is reporting. It is not robust or really useful in a way that a restaurant would need. The data is there, but the reporting is not. Unless you have an administrator or numbers person that can download information and put it useful spreadsheets, it is not super helpful. **Recommendations to others considering Lavu:** I would recommend this for small restaurants. It is a good system that constantly is improving. Is it perfect? No. But then again, nothing is. **What problems is Lavu solving and how is that benefiting you?** We needed an inexpensive POS system. Again, it works for us because of our limited menu and offering. **Official Response from Alyssa Clementi:** > Hi Nancy, thanks so much for your feedback! It's really helpful for our team to hear specific areas that need improvements. We are constantly working on improving features including reporting. Now, it is top notch! If you have any questions, please reach out to (855) 767-5288. ### 40. Outstanding iPad POS - Strong Competitor to Outdated Windows Systems **Rating:** 5.0/5.0 stars **Reviewed by:** Eric C. | Senior Channel Account Manager, Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2015 **What do you like best about Lavu?** POS Lavu was the first Table Service Restaurant POS on the iPad, dating back to 2010. Almost every month since then, it has been updated and improved based on customer feedback. It has all of the features of the old Micros systems, at a much lower price and sleeker appearance. **What do you dislike about Lavu?** It's important to use a 3G/4G backup with Lavu, but that's true of any Cloud POS system. **What problems is Lavu solving and how is that benefiting you?** -Easy secure payments -Great reporting from anywhere in the world with a web browser -Menu modifications from anywhere in the world with a web browser -Time Clock -Inventory and Cost Tracking -Easy to use interface for my restaurants, bars and quick service establishments **Official Response from Alyssa Clementi:** > Hi Eric, thank you so much for your feedback! We truly appreciate hearing how well Lavu is helping restaurants and staff. If you have any issues, please reach out at (855) 767-5288. ### 41. Very user friendly and customizable to meet your business needs. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2015 **What do you like best about Lavu?** I love that I can access my restaurant information from any computer or device with Internet access. It gives me the ability to login and update my menu or run reports from anywhere. I also love how easy it was to learn to operate and set up for operation. Training is a breeze for new employees too! **What do you dislike about Lavu?** Sometimes the Lavu server is slow. When the server is slow it hinders how quickly our credit card payments process, or my ability to update the menu for the upcoming service. I've also had instances where credit card payments were processed twice on a customer because the server was operating slowly and didn't communicate properly with our credit card processor. **What problems is Lavu solving and how is that benefiting you?** The ease in training new employees is fantastic. I cuts down on total training hours and gets them actively involved in the normal operations more quickly than with other point of sales I've experienced in the past. The benefits far outweigh the cons that we have experienced so far. Lavu creates updates to solve issues within the program and they are extremely easy to download and update. Communication with Lavu is great as is their customer service and responsiveness. **Official Response from Alyssa Clementi:** > Thank you for your review! It is great to hear how helpful Lavu has been for your business, especially when it comes to streamline operations. We made Lavu so that staff can easily learn and implement the system, without weeks of training. We're always here if you need any help, and you can reach us 24/7 at (855) 767-5288. ### 42. POSLavu Great POS **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2015 **What do you like best about Lavu?** The UI. From the beginning Lavu has nailed the user interface, and they keep improving on it. The price point works very well for smaller size businesses as well. **What do you dislike about Lavu?** Lack of payment integration in Canada. This has really hurt POSLavu once TouchBistro signed Moneris. I know it is a very hard thing for software companies to deal with Canada's red tape with the payment gateway companies. I would also love to see the services such as Loyaltree, etc be available in Canada. Customers contact us with excitement about services they see on the Lavu site, only to be let down. **Recommendations to others considering Lavu:** Because I see many POS systems in my line of work, I find that customers using POSLavu learn the software very quickly and with fewer mistakes than I have seem with many other systems. An easy learning curve means you get right down to business much quicker. A business making money is always a happy business. POSLavu gets my customers to that level very quickly. **What problems is Lavu solving and how is that benefiting you?** The need for a POS system. I deploy POSLavu and maintain POSLavu for all of my customers. **Official Response from Alyssa Clementi:** > Hello, thank you for your review! We really appreciate hearing from our customers in other countries, so we can better understand how Lavu works for them. We have made great strides towards making Lavu friendly for all other foreign currencies, including expanding our payment gateways. If you have any questions, please reach out at (855) 767-5288. ### 43. Lavu as a teaching tool **Rating:** 5.0/5.0 stars **Reviewed by:** Bob M. | Culinary Arts Instructor, Education Management, Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2015 **What do you like best about Lavu?** I use Lavu in my culinary training course and I like the flexibility of the system. My students find the system very intuitive to work with and figure out what they need to. **What do you dislike about Lavu?** There have been a few problems when our IT department makes changes that affect Lavu sending to the printers. **Recommendations to others considering Lavu:** Try it out. It is very easy to understand and integrate into an operation. **What problems is Lavu solving and how is that benefiting you?** Lavu allows me to work on the system anywhere I am. This is a great feature as we work in a classroom, a running dining room and a working kitchen. **Official Response from Alyssa Clementi:** > Hi Bob, thanks for your feedback! We are really happy to hear that Lavu works so well for your business. If you ever have any questions, please let us know at (855) 767-5288. ### 44. Lavu has provided an economic solution to setting up a small business **Rating:** 4.0/5.0 stars **Reviewed by:** Arran W. | Director, Architecture & Planning, Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2015 **What do you like best about Lavu?** The software was suitable to the type of business use from the start. **What do you dislike about Lavu?** Down time using a cloud based system when internet is playing up. **Recommendations to others considering Lavu:** Cost of setting up the systems vs a typical POS system. **What problems is Lavu solving and how is that benefiting you?** Stock control and also staff rosters and clock in / off sheets. **Official Response from Alyssa Clementi:** > Hi Arran, thank you for your feedback! It is great to hear that Lavu was the right choice for your restaurant, from the beginning. We are glad that the product was able to solve some operational issues for you, and well as cut your setup costs down. If you have any questions about Lavu, please reach out to our 24/7 customer success team at (855) 767-5288. ### 45. Lavu is a good POS system **Rating:** 4.0/5.0 stars **Reviewed by:** Vickie D. | Owner, Restaurants, Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2015 **What do you like best about Lavu?** This is a POS system that is affordable. We have used it for over a year and the reports are really good. **What do you dislike about Lavu?** If your internet is slow it can cause problems. **Recommendations to others considering Lavu:** The Internet is the main thing, they are improving that though. The only thing that was not explained to me was the credit card batching, but that was not Lavu, it was a company selling the product. After that and getting the online training it all went well. **What problems is Lavu solving and how is that benefiting you?** Not having to hand write tickets has been great. The food items missed on ringing up these tickets has paid for the system. **Official Response from Alyssa Clementi:** > Hi Vickie, thanks so much for you review. We're happy that Lavu has been working well for you and your restaurant, and has solved some of your previous problems! If you have any questions, please do not hesitate to reach out to us at (855) 767-5288 anytime! ### 46. Good system for a small retaurant. It's not fun to ba at the mercy of the internet. **Rating:** 3.5/5.0 stars **Reviewed by:** Rich W. | Owner, Restaurants, Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2015 **What do you like best about Lavu?** The ease to load menu items and to access data online at home or mobile **What do you dislike about Lavu?** When the internet goes down so does your ability to take credit cards. We have had problems with work stations recognizing printers. I would like a better scheduling program where you do not have to enter each time slot for each employee each day **What problems is Lavu solving and how is that benefiting you?** Instant accessibility to restaurant sales Sorry didn't know how to load a screen shot for latter discount **Official Response from Alyssa Clementi:** > Hi Rich, thanks for your review! It's really helpful for us to hear what works and what doesn't work for our customers. We're always working towards making Lavu as offline friendly as possible, and we have come a long way in the past few years. If you have any questions, please reach out at (855) 767-5288. ### 47. Lavu has increased efficiency and accuracy in our orders. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2015 **What do you like best about Lavu?** Ability to know how the business is doing in real time. **What do you dislike about Lavu?** Sometimes we get internet problems, due to local issues and we need to set up the system again (referring to printer and cash drawer settings). **Recommendations to others considering Lavu:** I would recommend to get the required internet, so that you wouldn't have to face with configuration problems later. **What problems is Lavu solving and how is that benefiting you?** We do have improved our efficiency, we give our customers a faster service than we used to. **Official Response from Alyssa Clementi:** > Hi! Thank you for your feedback, we truly appreciate it! It's great to hear how much Lavu has helped you and your restaurant, especially in terms of faster service and efficiency. Please reach out if you need anything at our 24/7 support line, at (855) 767-5288. ### 48. Generaly very good **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2015 **What do you like best about Lavu?** Ease of use and minimal training required. **What do you dislike about Lavu?** Importing data is long and must be done for each type of report wanted, as opposed to getting all data. There is no proper support for GST in Canada, which applies to the whole country. **What problems is Lavu solving and how is that benefiting you?** There were a lot of errors with the manual cash registers with balancing at the end of the day. We are able to track our sales which allow us to plan our production. **Official Response from Alyssa Clementi:** > Hello, and thank you for your review! We're happy to hear that Lavu helped solve your reporting and tracking issues. We pride ourselves on how easy to use Lavu is, and we're happy your team could get the ball rolling with almost no training! If you have any questions, please reach out at (855) 767-5288. ### 49. Decent **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 01, 2015 **What do you like best about Lavu?** I love the layout and the ability to see my more detail then any other program **What do you dislike about Lavu?** I am constantly having issues with orders processing through and always having to restart the app. **What problems is Lavu solving and how is that benefiting you?** Being simple and not having to deal with a bulky Pos system has been a huge part of having lavu. **Official Response from Alyssa Clementi:** > Hi, thank you for your feedback! We are happy to hear that Lavu is more portable than your previous POS systems. We are sorry to hear about your processing issues, but we have made great strides to perfect the product over time. If you are still experiencing issues, please reach out to our 24/7 Customer Success team at (855) 767-5288. ### 50. Lavu is an excellent product. **Rating:** 5.0/5.0 stars **Reviewed by:** Jon C. | Self Employed, Financial Services, Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2015 **What do you like best about Lavu?** I love that it works with all my exiting iOS based platform hardware depending on my licensing setup. **What do you dislike about Lavu?** It would be nice to support android devices to lower costs and allow employees with android phones to input orders without adding to my equipment costs. **Recommendations to others considering Lavu:** But it! You won't be sorry! **What problems is Lavu solving and how is that benefiting you?** Inventory, POS system, etc. **Official Response from Alyssa Clementi:** > Hi Jon, thank you so much for your review! We truly appreciate hearing from our customers. We're very happy that Lavu has helped your restaurant streamline operations, and we hope we continue to make your job easier! If you have any questions, please reach out at (855) 767-5288. ## Lavu Discussions - [Does Lavu only work on iOS devices?](https://www.g2.com/discussions/operating-systems-09fd940e-dd44-44e5-9f2a-d6a930799a47) - 2 comments, 1 upvote - [Does Lavu require a specific payment processor?](https://www.g2.com/discussions/payment-processing-d8a2cdf9-b059-4363-be6d-c92df8705080) - 1 comment, 1 upvote - [Is there a large amount of money due up front?](https://www.g2.com/discussions/up-front-cost) - 1 comment, 1 upvote - [Does Lavu require a contract?](https://www.g2.com/discussions/contracts-a7e1068c-7118-4a1d-b80b-30010b50bee7) - 1 comment, 1 upvote - [View Lavu pricing details and edition comparison](https://www.g2.com/products/lavu/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-14+01%3A29%3A58+-0500&secure%5Bsession_id%5D=f14397aa-4414-4890-a6b8-9af9db344480&secure%5Btoken%5D=80b69f68c82dd5212b9980c1e116520c13448c78ee794fd9ca758e49c681e2d2&format=llm_user) ## Lavu Features **Administration** - Menu Building - Inventory Management - Employee Scheduling - Accounting - Reporting & Analytics - Loyalty Management **Platform Basics** - Reporting - Interoperability **Meal Service** - Payment Gateway - Table Management - Check Adjustment - Kitchen Tickets - Takeout & Delivery **Back Office** - Accounting - Employee Management - Analytics - Inventory Management **Front of Office** - POS - Table Management - Kitchen Ticketing **Platform Data** - Dashboard **Agentic AI - Restaurant Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Generative AI** - AI Text Summarization - AI Text-to-Speech ## Top Lavu Alternatives - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) - 4.6/5.0 (1,182 reviews) - [Aloha Cloud](https://www.g2.com/products/aloha-cloud/reviews) - 3.9/5.0 (328 reviews) - [Toast](https://www.g2.com/products/toast/reviews) - 4.2/5.0 (352 reviews)