Launchpad CRM Reviews 2025: Details, Pricing, & Features

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Pulkit M.

Student Ambassador

Small-Business(50 or fewer emp.)

Validated Reviewer

Review source: Organic

Nov 02, 2021

"Launchpad CRM Review"

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Shivay L.

CTO

Small-Business(50 or fewer emp.)

Validated Reviewer

Review source: Organic

Nov 02, 2021

"launchpad CRM Review"

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Mickey W.

Customer Service Agent

Small-Business(50 or fewer emp.)

Validated Reviewer

Review source: G2 invite

Incentivized Review

Dec 02, 2021(Original Nov 30, 2021)

"It's a great overall product!"

What do you like best about Launchpad CRM?

I like how simple it is to use. It has a lot of great features like Campaigns, Advertising, and Content Management, as well as many other great features! Review collected by and hosted on G2.com.

What do you dislike about Launchpad CRM?

I dislike the way have to manually check all contents that are in the bag when you have lots of things you're wanting to scan. Review collected by and hosted on G2.com.

What problems is Launchpad CRM solving and how is that benefiting you?

A potential cure for time loss! It takes all of the different programs you use to track your time, expenses, utilization, and several others and puts them all into one place. Review collected by and hosted on G2.com.

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Kyesha P.

Personnel Supervisor

Small-Business(50 or fewer emp.)

Validated Reviewer

Review source: G2 invite

Incentivized Review

Sep 08, 2021

Business partner of the seller or seller's competitor, not included in G2 scores.

"CRM is my best friend!"

What do you like best about Launchpad CRM?

CRM provides the BEST sales forces automation! Review collected by and hosted on G2.com.

What do you dislike about Launchpad CRM?

That I don't have enough people to share it with! Review collected by and hosted on G2.com.

What problems is Launchpad CRM solving and how is that benefiting you?

I've realized that Launchpad CRM is very helpful in a way that benefits the sales force and helping smaller companies stay organized and safe. Review collected by and hosted on G2.com.

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Verified User in Non-Profit Organization Management

Small-Business(50 or fewer emp.)

Validated Reviewer

Verified Current User

Review source: G2 invite

Incentivized Review

Aug 19, 2021

"Client management"

What do you like best about Launchpad CRM?

Its online and cheap other than that not much else Review collected by and hosted on G2.com.

What do you dislike about Launchpad CRM?

It is a redundant system, you have to enter a client in multiple times and running a report is a long process and hard to do Review collected by and hosted on G2.com.

What problems is Launchpad CRM solving and how is that benefiting you?

It integrates with our HUD reporting to send out 9902 Review collected by and hosted on G2.com.

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Eva K.

Chief Marketing

Small-Business(50 or fewer emp.)

Validated Reviewer

Review source: G2 invite

Incentivized Review

May 01, 2020

"Customer Relations are easily maintained with Launchpad's CRM"

What do you like best about Launchpad CRM?

The ease of using this software and the features this software offers. Review collected by and hosted on G2.com.

What do you dislike about Launchpad CRM?

An app would be great. And the price is quite high. Review collected by and hosted on G2.com.

Recommendations to others considering Launchpad CRM:

It's pricey, and can be a little overkill. But if that is what you need it's good. Review collected by and hosted on G2.com.

What problems is Launchpad CRM solving and how is that benefiting you?

This CRM allows you to see what is going on with your business. It shows you in what products you can increase revenue, demographics you should focus more on, it gives great sales forecasts. Although the forecasts didn't take in account the current Coronavirus crisis but that is not to be expected. Also the use of the cloud and the fact that the information is accessible from every as long as you have an internet connection is great. We needed the help of the support a couple of times during implementation and they were great! Fast and professional! I can recommend Launchpad CRM. Review collected by and hosted on G2.com.

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Verified User in Computer Software

Enterprise(> 1000 emp.)

Validated Reviewer

Review source: G2 invite

Incentivized Review

Jun 29, 2020(Original Sep 12, 2019)

Business partner of the seller or seller's competitor, not included in G2 scores.

"Solutions Engineer"

What do you like best about Launchpad CRM?

It’s a good platform, I spent my time in it showcasing integrations. Setting up integrations wasn’t too difficult which was nice. Review collected by and hosted on G2.com.

What do you dislike about Launchpad CRM?

Lacking documentation. I would have liked this product a lot more if it was documented well. Review collected by and hosted on G2.com.

Recommendations to others considering Launchpad CRM:

There are a lot of integration points. It’s not the typical one we see and the documentation isn’t all the way there. So setting up something i can demo with took a while. Review collected by and hosted on G2.com.

What problems is Launchpad CRM solving and how is that benefiting you?

The issues I was solving were to store data in one central area with a solution decently priced. Most customers that had launchpad liked the product / structure to store data Review collected by and hosted on G2.com.

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Francesca D.

Associate

Enterprise(> 1000 emp.)

Validated Reviewer

Verified Current User

Review source: G2 invite

Incentivized Review

Mar 05, 2020

"The perfect landing zone for all your productivity metrics."

What do you like best about Launchpad CRM?

The Launchpad CRM platform is attractive and allows for quick access to all of your productivity applications. Review collected by and hosted on G2.com.

What do you dislike about Launchpad CRM?

If anything, I don't like that I can't clear system alerts once I've read them (such as a message telling me the CPE tile that has been temporarily removed). Review collected by and hosted on G2.com.

Recommendations to others considering Launchpad CRM:

Be open to it. It's nice. Review collected by and hosted on G2.com.

What problems is Launchpad CRM solving and how is that benefiting you?

I can quickly view my utilization metric and my PTO balance. I can also quickly access my time sheet and submit my time effectively and efficiently. Review collected by and hosted on G2.com.

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Varun G.

Executive Director

Small-Business(50 or fewer emp.)

Validated Reviewer

Review source: G2 invite

Incentivized Review

Jun 16, 2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"Ease to use"

What do you like best about Launchpad CRM?

Provide a trail version for 21 days without credit card. Review collected by and hosted on G2.com.

What do you dislike about Launchpad CRM?

Cost is something very high, we can use free version Review collected by and hosted on G2.com.

Recommendations to others considering Launchpad CRM:

Its going on the right direction Review collected by and hosted on G2.com.

What problems is Launchpad CRM solving and how is that benefiting you?

We have not faced any issue with the launchpad Review collected by and hosted on G2.com.

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Mackenzie S.

Arts and Science Technical Multimedia Student

Mid-Market(51-1000 emp.)

Validated Reviewer

Review source: G2 invite

Incentivized Review

Oct 04, 2019

"Great RFID Program"

What do you like best about Launchpad CRM?

I love how simple this is. I worked at my previous job as a student and all of the students could use this software. It’s really simple and straight forwards. Review collected by and hosted on G2.com.

What do you dislike about Launchpad CRM?

I dislike how sometimes when you have packs of items you are trying to scan you have to manually check if they are all in the bag. Review collected by and hosted on G2.com.

Recommendations to others considering Launchpad CRM:

Super great software and really easy to use! Great for the public sector. Review collected by and hosted on G2.com.

What problems is Launchpad CRM solving and how is that benefiting you?

We are solving losing the library books by RFID tagging them and activating and deactivating the security that is tied in with the sensors at the door. Review collected by and hosted on G2.com.

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