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LaunchDarkly Reviews & Product Details

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LaunchDarkly Media

LaunchDarkly Demo - Guarded releases
Regression detection and automated incident response at the feature level. Connect critical metrics to your release process, so that every change is monitored - even the smallest releases, where issues would previously have been obscured by noise in the wider system metrics.
LaunchDarkly Demo - Release pipelines
Track the progression of a feature flag across a series of phases, where each phase consists of one or more environments.
LaunchDarkly Demo - Target segments
Target groups of contexts individually or by attribute. Contexts are people, services, machines, or other resources that encounter feature flags in your product.
LaunchDarkly Demo - Funnel experiments
Design experiments that measure business-critical user flows and provide results specific to those product funnels. Measure multi-step user journeys. Determine whether you’re getting the conversions that you want with all your metrics visible in one place.
Feature Flags Explained: Control What Ships | Take Control of Every Release
Play LaunchDarkly Video
Feature Flags Explained: Control What Ships | Take Control of Every Release
Guarded Releases Explained | How to Ship Without Fear
Play LaunchDarkly Video
Guarded Releases Explained | How to Ship Without Fear
AI Configs Explained | Ship AI You Can Trust In Production
Play LaunchDarkly Video
AI Configs Explained | Ship AI You Can Trust In Production
With LaunchDarkly Experimentation, you can run A/B tests directly in your release workflow and measure the real impact of every feature you ship. This video demonstrates how to track behavior, conversions, and custom metrics across a range
Play LaunchDarkly Video
With LaunchDarkly Experimentation, you can run A/B tests directly in your release workflow and measure the real impact of every feature you ship. This video demonstrates how to track behavior, conversions, and custom metrics across a range
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LaunchDarkly Reviews (682)

Reviews

LaunchDarkly Reviews (682)

4.5
682 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and intuitive interface of LaunchDarkly, highlighting how it simplifies feature flag management and enables quick rollouts. The platform's ability to control feature releases without redeployments enhances confidence in managing updates. However, some users note that the UI can be overwhelming for new users, indicating a learning curve.

Pros & Cons

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Verified User in Computer Software
UC
Mid-Market (51-1000 emp.)
"Intuitive and User-Friendly with Effortless Flow Chart Design"
What do you like best about LaunchDarkly?

Its very straightforward, easy to use, and formatted in a way that makes sense. The flow chart style is really easy to understand. Review collected by and hosted on G2.com.

What do you dislike about LaunchDarkly?

Sometimes I feel like the search functionality could be better. I sometimes find that I need to search exactly the write words to get the right flag to come up Review collected by and hosted on G2.com.

Response from Micaela Durkin of LaunchDarkly

Thank you for the great review! We’re so glad the UI makes feature control easy to understand and use. We appreciate your feedback on search as well, and flag tags can be a helpful way to surface and manage flags as your list grows. I’ve shared the documentation below.

See how LaunchDarkly improved
Abigail C.
AC
Onsite Implementation Specialist
Mid-Market (51-1000 emp.)
"Intuitive and Efficient with Handy Shortcuts"
What do you like best about LaunchDarkly?

I love the short cuts to copy keys and the ability to cross check which users and orgs we have on each feature. The product is very intuitive to use. Review collected by and hosted on G2.com.

What do you dislike about LaunchDarkly?

Nothing I can think of! This product is very intuitive. Review collected by and hosted on G2.com.

Response from Micaela Durkin of LaunchDarkly

Thank you so much for the review! I’m glad to hear the shortcuts make your day-to-day work easier, and it’s great that it has been so intuitive. We appreciate you sharing your experience.

Dwight S.
DS
Senior Release Manager
Enterprise (> 1000 emp.)
"LaunchDarkly has greatly increased our ability to deploy and rollback production quickly and easily"
What do you like best about LaunchDarkly?

LaunchDarkly has allowed us to deploy code into production on a regular basis and then enable release on demand to different segments of our customers (or all of them) on our schedule and not when the code is deployed. If something is wrong, instead of spending costly time rolling things back we can simply turn off the feature flag and hide the error from our customers and then fix it behind the scenes. This allow allows us to test it in production without impacting production. Highly recommend taking the steps needed to enable feature flags in your code and then utlizing LaunchDarkly to quickly manage who can see what in your applications. Review collected by and hosted on G2.com.

What do you dislike about LaunchDarkly?

The only thing that would be nice to have in LaunchDarkly would be a one click button after something was approved for rollback that would quickly undo what was done. Review collected by and hosted on G2.com.

Response from Emily Coleman of LaunchDarkly

You are truly a LaunchDarkly pro, Dwight. We are glad to hear that LaunchDarkly has helped with your deployment and rollback processes. Thank you for recommending us and for your thoughtful, thorough feedback, as always!

Dylan H.
DH
"Effortless Beta Testing with LaunchDarkly"
What do you like best about LaunchDarkly?

I appreciate LaunchDarkly's ease of use, which makes it straightforward to work with. I also find targeting users for betas to be particularly effective, along with the customer support and the ability to flag beta features which enhance user testing, segmentation, and feature releases. Review collected by and hosted on G2.com.

What do you dislike about LaunchDarkly?

I wish it was easier to scroll down large lists of users to see submission buttons on large populations. Review collected by and hosted on G2.com.

Response from Micaela Durkin of LaunchDarkly

Thank you for the thoughtful review! We’re love to hear LaunchDarkly’s ease of use and targeting capabilities are helping you run effective beta programs and manage feature releases, and it’s great to know our support team has been part of that experience.

Aadesh R.
AR
Front End Developer
Enterprise (> 1000 emp.)
"Powerful Feature Flags, Lacks Backend Setup Guidance"
What do you like best about LaunchDarkly?

I appreciate how LaunchDarkly's feature flags make it easy to manage feature releases. In cases where a solution needs modifications post-production, I can simply turn off the feature flag, apply changes in a lower environment, and redeploy without hassle. This ease of toggling features is a significant advantage. Review collected by and hosted on G2.com.

What do you dislike about LaunchDarkly?

I find setting up LaunchDarkly initially challenging, especially when working on a back-end application using Node.js. There were environment-specific configuration issues, and there were no clear instructions on how to handle them. I had to rely on a colleague's configuration to resolve my issue. Additionally, the support provided wasn't very effective, as their suggested solutions didn't work. I also notice a lack of tutorials or videos that provide step-by-step instructions on how to use specific versions of the library, which would be beneficial for users like me. Review collected by and hosted on G2.com.

Response from Emily Coleman of LaunchDarkly

Thanks for your thoughtful feedback, Aadesh. We're glad to hear LaunchDarkly has made a difference in how you and your team manage production changes. We also appreciate your feedback about the setup experience; your account team will follow up on this to make sure you have everything you need!

Verified User in Computer Software
UC
Mid-Market (51-1000 emp.)
"Love the UI: Clean, Intuitive, and Easy to Use"
What do you like best about LaunchDarkly?

The UI is very good and convenient. It feels like Git, but for configuration changes, which makes it really convenient to use Review collected by and hosted on G2.com.

What do you dislike about LaunchDarkly?

I receive emails about every change, and I feel the review group is too broad Review collected by and hosted on G2.com.

Response from Micaela Durkin of LaunchDarkly

We love that you love it! We’re glad the UI feels intuitive and makes configuration changes easy without code updates. Thanks as well for the feedback on email notifications, we appreciate you calling that out and will share it with the team.

Issam E.
IE
Software Engineer
Mid-Market (51-1000 emp.)
"Powerful Feature Control, But UI Could Be More Intuitive"
What do you like best about LaunchDarkly?

I really like the features that LaunchDarkly provides. It is extremely helpful when releasing a feature and we need complete control over the roll-out/ rollback. Review collected by and hosted on G2.com.

What do you dislike about LaunchDarkly?

Sometimes the UI is not the most intuitive and it feels like I need to look for certain features that previously seemed easier to find. Also, targeting users can oftentimes be difficult. Review collected by and hosted on G2.com.

Response from Micaela Durkin of LaunchDarkly

Thank you for your thoughtful review and for sharing how LaunchDarkly helps your team manage rollouts and A/B testing. We appreciate your feedback about the UI and targeting and our team is always working to make the platform more intuitive. If you'd like to share more details, we’d love to connect directly to better understand your needs.

M Krishna C.
MC
Software Development Engineer 2
Small-Business (50 or fewer emp.)
"Great Feature Solutions, Complex New UI"
What do you like best about LaunchDarkly?

I appreciate LaunchDarkly's ease of use, especially the straightforward process for creating feature flags. It simplifies releasing new features and provides the ability to quickly disable them if issues arise. I find individual targeting and the UI very effective, with the targeting allowing for precise control over which users see specific features. Additionally, the ability to create allow and block lists is invaluable for ensuring specific user access. The rollout features and plan scheduling further streamline my workflow. Review collected by and hosted on G2.com.

What do you dislike about LaunchDarkly?

I find the new user interface to be complex compared to the previous version. The old UI was simpler and easier to understand, making navigation and viewing variations straightforward. In the new UI, the main content area is smaller, with the left and right parts taking up a significant portion of the space, which makes it less intuitive to use initially. Review collected by and hosted on G2.com.

Response from Emily Coleman of LaunchDarkly

Thanks for taking the time to leave us a review, Krishna! We’re glad to hear you're putting targeting and scheduling to good use. We will pass along your feedback on the UI to our team to help improve the experience for you.

Verified User in Computer Software
UC
Mid-Market (51-1000 emp.)
"Launch Darkley provides a very easy to use and super helpful Feature Flags platform"
What do you like best about LaunchDarkly?

The product is very helpful and very easy to use - Feature Flags are almost immediately updated in the code, I can easily control which environments receive which values and monitor the received values in different environments. Review collected by and hosted on G2.com.

What do you dislike about LaunchDarkly?

There are some small UI bugs which might make it harder to use - switch envs sometimes doesn't take effect, filtering feature flags based on name is slow Review collected by and hosted on G2.com.

Response from Micaela Durkin of LaunchDarkly

Thank you for sharing your experience! We’re thrilled to hear that LaunchDarkly’s feature flags make it easy for you to manage environments and roll out new features seamlessly. We appreciate your note about slow filtering, feedback like this helps us improve the platform for everyone.

Verified User in Banking
AB
Mid-Market (51-1000 emp.)
"The right size APM for our Medium-Sized Business"
What do you like best about LaunchDarkly?

Our team evaluated several APM products, but each time we found that they would require a significant investment of time and resources to learn, implement and maintain. That changed when we discovered LaunchDarkly’s APM product (formerly Highlight.io). From the start it felt like the right fit, covering the areas we needed visibility into without feeling overwhelming. The UI is intuitive and the metrics are straightforward and easy to follow.

The customer support has been excellent. The LaunchDarkly team has consistently been responsive to our questions, attentive during the sales process, and equally engaged after implementation.

Two features we turn to the most are: session tracking and session replay. Being able to view detailed session data alongside a visual playback of what the user experienced has been useful for troubleshooting. The ability to link session data directly to errors has been a significant improvement over our previous tools.

Another feature we’ve found useful is the Weekly Digest. It provides a high-level view of sessions, usage, and errors across multiple environments for the past week which is a great tool for managers and overseeing multiple applications and environments. Review collected by and hosted on G2.com.

What do you dislike about LaunchDarkly?

We have not really had any issues. As an early customer of the APM product, there were some issues initially getting all the various .NET frameworks running, but their customer support team handled those quickly and got us up and running. Review collected by and hosted on G2.com.

Response from Emily Coleman of LaunchDarkly

Thank you for the thoughtful and detailed review! We’re especially glad our support team was able to help you get started quickly. Looking forward to continuing to work with you to make the product even better.

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Verified User
G2
Verified User

What is Clientstream LaunchDarkly?

GU
Guest User
Last activity about 2 years ago

What is LaunchDarkly used for?

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Reporting and Analytics
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