MH
Marilyn H.
Mid-Market (51-1000 emp.)
"User-Friendly with Seamless HRIS Integration"
4.5/5
What do you like best about Lattice?

I use Lattice for 1:1s, Goals, and Pulse Surveys, and I find it easy to customize goal cycles. I appreciate how it gives managers a tool for better 1:1s. Lattice is user-friendly from both an administrative and employee standpoint. I also like that the integration with our HRIS, Dayforce, was easy to implement and consistently runs smoothly. The initial setup of Lattice was very easy for our team. Review collected by and hosted on G2.com.

What do you dislike about Lattice?

The compensation/grow module seems great, but due to our current comp structure not having job families/job architecture, and few pay grades, we are unable to use these features. I wish there was a bit more customization for the organizations that are not as 'mature' in this area. Review collected by and hosted on G2.com.

Gage L.
GL
Gage L.
Total Rewards Analyst
Mid-Market (51-1000 emp.)
"Robust Yet Pricey Performance Management Solution"
3/5
What do you like best about Lattice?

I find the performance management tool in Lattice to be pretty robust. It fits the needs we have for our performance cycle. It also allows us to add growth areas and competencies per role and department, making it easy to incorporate them into the performance review cycle to see if expectations in those areas are being met or exceeded. Having concise growth areas and performance tracks for each level helps both employees and managers know when an employee is ready for a next step up within the company. It also provides insight into where they might be missing the mark in terms of role capabilities and everyday work. Review collected by and hosted on G2.com.

What do you dislike about Lattice?

The integration between Lattice and ADP doesn't allow us to not have worker status as one of the qualifiers, and so we have to turn off the integration and manually upload and terminate employees from Lattice. The cost of Lattice is very expensive, which makes it almost neutral to recommend. Review collected by and hosted on G2.com.

Jackie F.
JF
Jackie F.
Mid-Market (51-1000 emp.)
"Streamlined Performance Reviews with Intuitive Data Insights"
5/5
What do you like best about Lattice?

I use Lattice for performance reviews and engagement surveys. I like that it has created a more streamlined, organized review cycle, allowing for anonymous 360 reviews. The reporting for engagement survey results significantly reduces the time invested in slicing the results data for insights and sharing. It's a very intuitive platform with sharp features, and I really like the reporting views that are off the shelf. It has made user adoption much easier through the review cycle, and we spend less time educating on how to use the platform because it's intuitive. The reporting has saved a lot of time and allowed for deeper insights into performance and engagement data. The initial setup was very easy, and the Lattice onboarding team was wonderful. I also prefer Lattice after having used other products in past organizations. Review collected by and hosted on G2.com.

What do you dislike about Lattice?

I wish there was a touch more customization for the performance section as we have been limited by the platform in some of our review designs. It's small features in the setup that are org level that you cannot change. I am excited to see the improved AI features as I found the review writing AI assistant to not be overly helpful. Review collected by and hosted on G2.com.

Rachel B.
RB
Rachel B.
Sr. Manager, People Operations & Programs
Enterprise (> 1000 emp.)
"Intuitive Feedback Sharing with Excellent Support"
4.5/5
What do you like best about Lattice?

I find Lattice pretty intuitive and easy to use, especially as an admin where I can easily set things up and understand the different features. A major highlight for me is the support team—extremely knowledgeable, kind, and patient—which is invaluable as we prepare and work through review seasons. The first response coming from an AI bot is actually quite helpful for simple questions, and if needed, I can quickly follow up with a real person. Review collected by and hosted on G2.com.

What do you dislike about Lattice?

I think that managers are not finding the platform as intuitive as admins are. We are used to it. We use it a lot, and I would also say that our people business partners also have some trouble navigating if they're not used to the platform. So you know, everyone's busy, and it's hard to train them on a new tool. So I think there are probably already resources that exist from Lattice, to help, get folks up to speed. But I think just maybe making those a little bit easier to find, maybe videos embedded or a quick pop out that people can find to help them navigate a certain page or feature would be really great. Review collected by and hosted on G2.com.

52cmills M.
5M
52cmills M.
Care Coordinator
Mid-Market (51-1000 emp.)
"Centralized Goal Tracking and Feedback in Lattice"
5/5
What do you like best about Lattice?

One of the most helpful aspects of Lattice is having a centralized place to track goals, monitor progress, and receive feedback. Review collected by and hosted on G2.com.

What do you dislike about Lattice?

One area for improvement is making the platform more user friendly and intuitive. Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
AP
Verified User in Primary/Secondary Education
Mid-Market (51-1000 emp.)
"Easy-to-Use Design, Helpful Automated Reports, and Great Support"
4.5/5
What do you like best about Lattice?

The team behind it has been a great support throughout implementation and with customer service. The design is also very easy to use, and the reports are extremely helpful and automated, which makes day-to-day work much smoother. Review collected by and hosted on G2.com.

What do you dislike about Lattice?

I like the 1:1s, but the calendar sync sometimes has issues. Also, some teams don’t do 1:1s, and Lattice doesn’t have a group meeting feature, which makes it harder to cover those cases. Review collected by and hosted on G2.com.

JM
Jamie M.
Manager of Customer Experience
Small-Business (50 or fewer emp.)
"Streamlined Performance Reviews with Room for UI Improvement"
5/5
What do you like best about Lattice?

I like Lattice for its ease of use, making navigating to find employee feedback and accepting yearly reviews straightforward. The email confirmations and access to historical information for the entire lifetime of an employee are very helpful. Typically, yearly reviews can be time-consuming, but Lattice ensures I don't spend extra time figuring out how to submit. The initial setup was very simple, and we were up and running within a week. Review collected by and hosted on G2.com.

What do you dislike about Lattice?

The goal setting feature can be a little confusing. I wish there was a clearer template with a drag and drop feature depending on the team or project that the goal is relevant to. I often have to go back repeatedly to add more detail. Having a high-level view before clicking in would be better. Review collected by and hosted on G2.com.

RN
Richard N.
Software Engineer
Small-Business (50 or fewer emp.)
"We just started using Lattice, and it is already delivering some welcome changes."
5/5
What do you like best about Lattice?

I like the pulse surveys that are sent periodically and allow us to give feedback to the company over time. Things change fast and so does a person's feelings about the company.

I also like how it handles delivering compensation updates. Review collected by and hosted on G2.com.

What do you dislike about Lattice?

I still haven't had any issues with it for the things our company uses it for. Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Verified User in Accounting
Mid-Market (51-1000 emp.)
"Great recognition tools, but settings are hard to find and support falls short"
3.5/5
What do you like best about Lattice?

I really liked the feedback tool and how it made employee recognition really easy. I also like the new home page and the AI agent. The onboarding process was really easy but sometimes getting ahold of customer service can be hard. Review collected by and hosted on G2.com.

What do you dislike about Lattice?

It can be complicated to create things and find settings without clicking through a lot of options. You can only have one manager assigned to a person. You cannot leave anonymous feedback. I would love a gmail/google workspace integration not just google calendar. The customer service also does not solve issues. Review collected by and hosted on G2.com.

Roopam .
R
Roopam .
Mid-Market (51-1000 emp.)
"Effective for Engagement, Overwhelmed by Features"
4/5
What do you like best about Lattice?

I use Lattice for engagement, 1:1s, performance reviews, pulse surveys, goals, and growth areas. I appreciate how Lattice helps keep track of all the metrics and allows us to make sure our managers stay engaged. I also like that it provides a platform for employees to be heard through pulse surveys and engagement, supporting them in having growth areas to develop. The '1:1' feature along with the upcoming group connect and reviews are particularly valuable to me. Additionally, creating reviews is easy. Review collected by and hosted on G2.com.

What do you dislike about Lattice?

A lot of features make it impossible for managers and us to use effectively, like updates and feedback. It's not about improving these features, but there are just too many to utilize. Review collected by and hosted on G2.com.