--- title: Laserfiche Reviews meta\_title: 'Laserfiche Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1247 reviews by the users' company size, role or industry to find out how Laserfiche works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 1247 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Content Management url: https://www.g2.com/categories/content-management --- ### Laserfiche Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Laserfiche to be **user-friendly** , enhancing workflow with reliable support and intuitive document management. [(118 mentions)](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1234584&qs=pros-and-cons#reviews) Users love Laserfiche for its **process automation** , streamlining workflows and simplifying business processes effectively. [(88 mentions)](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1232711&qs=pros-and-cons#reviews) Users love the **automation of forms processes** with Laserfiche, enhancing efficiency and organization in their workflows. [(83 mentions)](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1238015&qs=pros-and-cons#reviews) Users value the **flexible and robust workflows** of Laserfiche, enhancing document management and integration efficiency. [(69 mentions)](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1226071&qs=pros-and-cons#reviews) Users praise the **efficient document management** capabilities of Laserfiche, which enhance workflow and improve organization. [(65 mentions)](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1237445&qs=pros-and-cons#reviews) Users find the **learning curve steep** , making it challenging to keep up with Laserfiche's rapid updates. [(39 mentions)](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1237905&qs=pros-and-cons#reviews) Users find the **learning difficulty** of Quickfield challenging, making navigation and advanced functionality frustrating. [(33 mentions)](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1237781&qs=pros-and-cons#reviews) Users find that **missing features** hinder functionality, as essential tools for PDFs and other aspects are lacking. [(28 mentions)](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1238706&qs=pros-and-cons#reviews) Users face **update issues** that can disrupt workflows and challenge new users, despite extensive training resources available. [(23 mentions)](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1239575&qs=pros-and-cons#reviews) Users report **performance issues** with Laserfiche, including slow form builds and delayed feature implementations. [(22 mentions)](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1235690&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Laserfiche ##### 1. Ease of Use Users find Laserfiche to be **user-friendly** , enhancing workflow with reliable support and intuitive document management. [ See 118 mentions ](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1234584&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Great software for document storage" What do you like about Laserfiche? I enjoy the ease of use, and many case uses such as record management or document storage. ![Jason S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jason S.") JS Jason S. Enterprise (\> 1000 emp.) 5.0/5 "Laserfiche is a great product!" What do you like about Laserfiche? Anyone can develop in Laserfiche. Their Learning Center has everything you need to build out your business processes, whether you’re using low-code to ##### 2. Process Automation Users love Laserfiche for its **process automation** , streamlining workflows and simplifying business processes effectively. [ See 88 mentions ](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1232711&qs=pros-and-cons#reviews) See Related User Reviews LJ lecedric j. Enterprise (\> 1000 emp.) 5.0/5 "Great support and easy to use" What do you like about Laserfiche? Helps the city process invoices quickly. Also helps use store all of our city documents ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "From one document system to another...actual document system" What do you like about Laserfiche? My org has been now using Laserfiche for over a year and they LOVE IT! And so do we in IT because we have a great partner and it is easy to administer ##### 3. Automation Users love the **automation of forms processes** with Laserfiche, enhancing efficiency and organization in their workflows. [ See 83 mentions ](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1238015&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "From one document system to another...actual document system" What do you like about Laserfiche? My org has been now using Laserfiche for over a year and they LOVE IT! And so do we in IT because we have a great partner and it is easy to administer ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Excellence" What do you like about Laserfiche? Automation and ability to run scripts. Integrations ##### 4. Workflow Management Users value the **flexible and robust workflows** of Laserfiche, enhancing document management and integration efficiency. [ See 69 mentions ](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1226071&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Efficient, customizable, clean, powerful." What do you like about Laserfiche? Customization features, simple UI, powerful workflow features. JG JOHN G. Mid-Market (51-1000 emp.) 5.0/5 "Laserfiche, the right answer" What do you like about Laserfiche? I really appreciate the ease of use and the vast workflow functionality. ##### 5. Document Management Users praise the **efficient document management** capabilities of Laserfiche, which enhance workflow and improve organization. [ See 65 mentions ](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1237445&qs=pros-and-cons#reviews) See Related User Reviews ![Oliver M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Oliver M.") OM Oliver M. Mid-Market (51-1000 emp.) 5.0/5 "Effortless Document Management with Stellar Integration" What do you like about Laserfiche? I like the ease of administration in terms of user creation and the end user's experiences with Laserfiche. The Microsoft Office integration works rea ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Great software for document storage" What do you like about Laserfiche? I enjoy the ease of use, and many case uses such as record management or document storage. ### 5 Cons or Disadvantages of Laserfiche ##### 1. Learning Curve Users find the **learning curve steep** , making it challenging to keep up with Laserfiche's rapid updates. [ See 39 mentions ](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1237905&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Powerful software that can do so much" What do you dislike about Laserfiche? So dense! There is a lot to learn! They are helpful though. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Excellence" What do you dislike about Laserfiche? The interface used to be a downside but LF 12 has updated and modernized this! ##### 2. Learning Difficulty Users find the **learning difficulty** of Quickfield challenging, making navigation and advanced functionality frustrating. [ See 33 mentions ](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1237781&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Powerful software that can do so much" What do you dislike about Laserfiche? So dense! There is a lot to learn! They are helpful though. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Efficient Document Management with Strong Security, Intimidating for New Users" What do you dislike about Laserfiche? It looks intimidating for all of our new users. ##### 3. Missing Features Users find that **missing features** hinder functionality, as essential tools for PDFs and other aspects are lacking. [ See 28 mentions ](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1238706&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Efficient, customizable, clean, powerful." What do you dislike about Laserfiche? Some basic features are lacking and don't seem to be added after years of feature requests. HV Holly V. Enterprise (\> 1000 emp.) 4.5/5 "Robust and Reliable" What do you dislike about Laserfiche? A bit expensive. Sometimes the ala-cart module options can be confusing. It's nice to not have to pay for things you aren't going to use, but if you h ##### 4. Update Issues Users face **update issues** that can disrupt workflows and challenge new users, despite extensive training resources available. [ See 23 mentions ](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1239575&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Great product with many capabilites" What do you dislike about Laserfiche? It seems like upgrading versions might be difficult ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Efficient, customizable, clean, powerful." What do you dislike about Laserfiche? Some basic features are lacking and don't seem to be added after years of feature requests. ##### 5. Performance Issues Users report **performance issues** with Laserfiche, including slow form builds and delayed feature implementations. [ See 22 mentions ](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1235690&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Great software for document storage" What do you dislike about Laserfiche? Nothing comes to mind. I think if I had to nit pick something is sometimes the error could be hardware related and Laserfiche may not tell you right a ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Laserfiche: Exceptional Document Management and Automation" What do you dislike about Laserfiche? Heavy document workflow leads to performance problems and lags Laserfiche has a cloud version that still needs more improvements and support LJ lecedric j. System admin Enterprise (\> 1000 emp.) 4/15/2025 "Great support and easy to use" 5/5 What do you like best about Laserfiche? Helps the city process invoices quickly. Also helps use store all of our city documents Review collected by and hosted on G2.com. What do you dislike about Laserfiche? Nothing so far has been very helpful to city Review collected by and hosted on G2.com. What problems is Laserfiche solving and how is that benefiting you? helping use keep documents safe and organized Review collected by and hosted on G2.com. Show More 4/28/2026 Validated ReviewerIncentivizedSource: Seller invite WL William L. IT Coordinator Small-Business (50 or fewer emp.) 4/27/2026 "Laserfiche Boosts Efficiency and Accuracy for Licensure & Financial Records" 5/5 What do you like best about Laserfiche? Laserfiche helps improve our efficiency and accuracy maintaining licensure and financial records Review collected by and hosted on G2.com. What do you dislike about Laserfiche? Very little. It is useful and easy to use Review collected by and hosted on G2.com. What problems is Laserfiche solving and how is that benefiting you? Being able to process hundreds of licensure applications each week Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic TF Tyler F. Data Systems Specialist Enterprise (\> 1000 emp.) 5/31/2023 "Great intuitive product" 5/5 What do you like best about Laserfiche? The product is intuitive and allows for great product placement and advancement. Review collected by and hosted on G2.com. What do you dislike about Laserfiche? Signature integration could be better as well as document design Review collected by and hosted on G2.com. What problems is Laserfiche solving and how is that benefiting you? ALlowingthe use of DAN to clear document space Review collected by and hosted on G2.com. Show More 4/27/2026 Validated ReviewerSource: Seller invite NP Nick P. Programmer Analyst Mid-Market (51-1000 emp.) 4/24/2024 "Laserfiche as viewed by a government IT worker." 4.5/5 What do you like best about Laserfiche? The best part of Laserfiche is the robust support community. Review collected by and hosted on G2.com. What do you dislike about Laserfiche? Reliance on Javascript in Forms can cause some breaks. Forms needs better query functionality. Review collected by and hosted on G2.com. What problems is Laserfiche solving and how is that benefiting you? Processing and managing documents. Review collected by and hosted on G2.com. Show More 4/27/2026 Validated ReviewerSource: Seller invite CC Christopher C. Director of Procurement Small-Business (50 or fewer emp.) 4/27/2026 Business partner of the seller or seller's competitor, not included in G2 scores. "Laserfiche: Efficient, Easy to Use, and Extremely Reliable" 4.5/5 What do you like best about Laserfiche? Ease of use. Laserfiche has been an efficient tool. Review collected by and hosted on G2.com. What do you dislike about Laserfiche? NA- I have not experienced any issues. It has been extremely reliable. Review collected by and hosted on G2.com. What problems is Laserfiche solving and how is that benefiting you? invoice approval process between AP and Procurement Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Government Administration](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Government Administration") EG Verified User in Government Administration Mid-Market (51-1000 emp.) 4/28/2026 "Cloud-Powered AI Support That Delivers" 5/5 What do you like best about Laserfiche? The best is using Cloud and increase support in AI Review collected by and hosted on G2.com. What do you dislike about Laserfiche? The amount of time it takes to learn how to build out Review collected by and hosted on G2.com. What problems is Laserfiche solving and how is that benefiting you? Centralized repository that is ADA Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Caitlin M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Caitlin M.") CM Caitlin M. Clerk of the Board Mid-Market (51-1000 emp.) 4/28/2026 "Strong Document Security and Retention with Easy Public Access" 5/5 What do you like best about Laserfiche? Document retention and security, public access to documents Review collected by and hosted on G2.com. What do you dislike about Laserfiche? Public portal for on-prem needs some better aesthetics Review collected by and hosted on G2.com. What problems is Laserfiche solving and how is that benefiting you? The Commissioner's agenda request process is being digitized through Laserfiche Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Jeramiah S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeramiah S.") JS Jeramiah S. Home Renovator Mid-Market (51-1000 emp.) 4/28/2026 "Strong Security and Repositories That Deliver" 4.5/5 What do you like best about Laserfiche? I like the security features and repositories Review collected by and hosted on G2.com. What do you dislike about Laserfiche? I would like more options for fields and process diagram options Review collected by and hosted on G2.com. What problems is Laserfiche solving and how is that benefiting you? It helps a lot with processing our Data Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic DH Desmond H. Records Director Enterprise (\> 1000 emp.) 4/15/2025 "Effortless Setup and Compatibility" 5/5 What do you like best about Laserfiche? I like Laserfiche for its compatibility. The initial setup was very easy. Review collected by and hosted on G2.com. What do you dislike about Laserfiche? Nothing Review collected by and hosted on G2.com. What problems is Laserfiche solving and how is that benefiting you? Laserfiche helps me with forms and designs, providing solutions for storage and documentation. Review collected by and hosted on G2.com. Show More 4/27/2026 Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Government Administration](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Government Administration") AG Verified User in Government Administration Mid-Market (51-1000 emp.) 4/28/2026 "Granular Roles and Permissions Make Access Control Easy" 4/5 What do you like best about Laserfiche? Laserfiche has granular roles and permissions. It allows me to give users just the level permission they need. Review collected by and hosted on G2.com. What do you dislike about Laserfiche? User licenses are expensive for smaller organizations. If you don't have several of the optional modules the functionality is reduced Review collected by and hosted on G2.com. What problems is Laserfiche solving and how is that benefiting you? Laserfiche is helping us automate several business processes and we are just getting started. It definitely has saved staff time and simplified our work process. Review collected by and hosted on G2.com. 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