--- title: Laserfiche Reviews meta\_title: 'Laserfiche Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1247 reviews by the users' company size, role or industry to find out how Laserfiche works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 1247 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Content Management url: https://www.g2.com/categories/content-management --- ### Laserfiche Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Laserfiche to be **user-friendly** , enhancing workflow with reliable support and intuitive document management. [(118 mentions)](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1234584&qs=pros-and-cons#reviews) Users love Laserfiche for its **process automation** , streamlining workflows and simplifying business processes effectively. [(88 mentions)](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1232711&qs=pros-and-cons#reviews) Users love the **automation of forms processes** with Laserfiche, enhancing efficiency and organization in their workflows. [(83 mentions)](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1238015&qs=pros-and-cons#reviews) Users value the **flexible and robust workflows** of Laserfiche, enhancing document management and integration efficiency. [(69 mentions)](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1226071&qs=pros-and-cons#reviews) Users praise the **efficient document management** capabilities of Laserfiche, which enhance workflow and improve organization. [(65 mentions)](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1237445&qs=pros-and-cons#reviews) Users find the **learning curve steep** , making it challenging to keep up with Laserfiche's rapid updates. [(39 mentions)](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1237905&qs=pros-and-cons#reviews) Users find the **learning difficulty** of Quickfield challenging, making navigation and advanced functionality frustrating. [(33 mentions)](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1237781&qs=pros-and-cons#reviews) Users find that **missing features** hinder functionality, as essential tools for PDFs and other aspects are lacking. [(28 mentions)](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1238706&qs=pros-and-cons#reviews) Users face **update issues** that can disrupt workflows and challenge new users, despite extensive training resources available. [(23 mentions)](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1239575&qs=pros-and-cons#reviews) Users report **performance issues** with Laserfiche, including slow form builds and delayed feature implementations. [(22 mentions)](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1235690&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Laserfiche ##### 1. Ease of Use Users find Laserfiche to be **user-friendly** , enhancing workflow with reliable support and intuitive document management. [ See 118 mentions ](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1234584&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Great software for document storage" What do you like about Laserfiche? I enjoy the ease of use, and many case uses such as record management or document storage. ![Jason S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jason S.") JS Jason S. Enterprise (\> 1000 emp.) 5.0/5 "Laserfiche is a great product!" What do you like about Laserfiche? Anyone can develop in Laserfiche. Their Learning Center has everything you need to build out your business processes, whether you’re using low-code to ##### 2. Process Automation Users love Laserfiche for its **process automation** , streamlining workflows and simplifying business processes effectively. [ See 88 mentions ](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1232711&qs=pros-and-cons#reviews) See Related User Reviews LJ lecedric j. Enterprise (\> 1000 emp.) 5.0/5 "Great support and easy to use" What do you like about Laserfiche? Helps the city process invoices quickly. Also helps use store all of our city documents ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "From one document system to another...actual document system" What do you like about Laserfiche? My org has been now using Laserfiche for over a year and they LOVE IT! And so do we in IT because we have a great partner and it is easy to administer ##### 3. Automation Users love the **automation of forms processes** with Laserfiche, enhancing efficiency and organization in their workflows. [ See 83 mentions ](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1238015&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "From one document system to another...actual document system" What do you like about Laserfiche? My org has been now using Laserfiche for over a year and they LOVE IT! And so do we in IT because we have a great partner and it is easy to administer ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Excellence" What do you like about Laserfiche? Automation and ability to run scripts. Integrations ##### 4. Workflow Management Users value the **flexible and robust workflows** of Laserfiche, enhancing document management and integration efficiency. [ See 69 mentions ](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1226071&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Efficient, customizable, clean, powerful." What do you like about Laserfiche? Customization features, simple UI, powerful workflow features. JG JOHN G. Mid-Market (51-1000 emp.) 5.0/5 "Laserfiche, the right answer" What do you like about Laserfiche? I really appreciate the ease of use and the vast workflow functionality. ##### 5. Document Management Users praise the **efficient document management** capabilities of Laserfiche, which enhance workflow and improve organization. [ See 65 mentions ](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1237445&qs=pros-and-cons#reviews) See Related User Reviews ![Oliver M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Oliver M.") OM Oliver M. Mid-Market (51-1000 emp.) 5.0/5 "Effortless Document Management with Stellar Integration" What do you like about Laserfiche? I like the ease of administration in terms of user creation and the end user's experiences with Laserfiche. The Microsoft Office integration works rea ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Great software for document storage" What do you like about Laserfiche? I enjoy the ease of use, and many case uses such as record management or document storage. ### 5 Cons or Disadvantages of Laserfiche ##### 1. Learning Curve Users find the **learning curve steep** , making it challenging to keep up with Laserfiche's rapid updates. [ See 39 mentions ](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1237905&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Powerful software that can do so much" What do you dislike about Laserfiche? So dense! There is a lot to learn! They are helpful though. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Excellence" What do you dislike about Laserfiche? The interface used to be a downside but LF 12 has updated and modernized this! ##### 2. Learning Difficulty Users find the **learning difficulty** of Quickfield challenging, making navigation and advanced functionality frustrating. [ See 33 mentions ](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1237781&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Powerful software that can do so much" What do you dislike about Laserfiche? So dense! There is a lot to learn! They are helpful though. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Efficient Document Management with Strong Security, Intimidating for New Users" What do you dislike about Laserfiche? It looks intimidating for all of our new users. ##### 3. Missing Features Users find that **missing features** hinder functionality, as essential tools for PDFs and other aspects are lacking. [ See 28 mentions ](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1238706&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Efficient, customizable, clean, powerful." What do you dislike about Laserfiche? Some basic features are lacking and don't seem to be added after years of feature requests. HV Holly V. Enterprise (\> 1000 emp.) 4.5/5 "Robust and Reliable" What do you dislike about Laserfiche? A bit expensive. Sometimes the ala-cart module options can be confusing. It's nice to not have to pay for things you aren't going to use, but if you h ##### 4. Update Issues Users face **update issues** that can disrupt workflows and challenge new users, despite extensive training resources available. [ See 23 mentions ](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1239575&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Great product with many capabilites" What do you dislike about Laserfiche? It seems like upgrading versions might be difficult ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Efficient, customizable, clean, powerful." What do you dislike about Laserfiche? Some basic features are lacking and don't seem to be added after years of feature requests. ##### 5. Performance Issues Users report **performance issues** with Laserfiche, including slow form builds and delayed feature implementations. [ See 22 mentions ](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1235690&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Great software for document storage" What do you dislike about Laserfiche? Nothing comes to mind. I think if I had to nit pick something is sometimes the error could be hardware related and Laserfiche may not tell you right a ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Laserfiche: Exceptional Document Management and Automation" What do you dislike about Laserfiche? Heavy document workflow leads to performance problems and lags Laserfiche has a cloud version that still needs more improvements and support ![Verified User in Government Administration](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Government Administration") AG Verified User in Government Administration Enterprise (\> 1000 emp.) 4/16/2025 "Great software for document storage" 5/5 What do you like best about Laserfiche? I enjoy the ease of use, and many case uses such as record management or document storage. Review collected by and hosted on G2.com. What do you dislike about Laserfiche? Nothing comes to mind. I think if I had to nit pick something is sometimes the error could be hardware related and Laserfiche may not tell you right away. Review collected by and hosted on G2.com. What problems is Laserfiche solving and how is that benefiting you? Laserfiche is helping reduce the amount of time it takes for forms to be completed. One example is instead of documents being sent email to email there is now one place where they can see all task and submit current forms. Review collected by and hosted on G2.com. Show More 4/28/2026 Validated ReviewerIncentivizedSource: Seller invite JS Jocelyn S. Mid-Market (51-1000 emp.) 4/28/2026 "Empowered by Laserfiche's Robust Capabilities" 5/5 What do you like best about Laserfiche? I love all the capabilities Laserfiche has, which I wasn't aware of until I went to some trainings and found out what it is really capable of doing. Review collected by and hosted on G2.com. What do you dislike about Laserfiche? No comment Review collected by and hosted on G2.com. What problems is Laserfiche solving and how is that benefiting you? Laserfiche has solved the use of physical document storage, helping us move towards digital records management. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic TD Tammy D. Records Officer/Manager Small-Business (50 or fewer emp.) 4/16/2025 "Powerful document repository." 5/5 What do you like best about Laserfiche? I like the search capabilities and organization using meta data. The streamline use of forms makes many aspects of data storage and form processing simple. Review collected by and hosted on G2.com. What do you dislike about Laserfiche? Not much, any problems we have had were addressed promptly. Review collected by and hosted on G2.com. What problems is Laserfiche solving and how is that benefiting you? Steam lining our storage use, search capabilities and form processing. Review collected by and hosted on G2.com. Show More 4/30/2026 Validated ReviewerIncentivizedSource: Seller invite ![Gilbert B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gilbert B.") GB Gilbert B. Solutions Engineer Consulting Small-Business (50 or fewer emp.) 4/28/2026 Business partner of the seller or seller's competitor, not included in G2 scores. "Powerful Workflows and API Automation That Saves Time" 4.5/5 What do you like best about Laserfiche? The Workflows, Business Processes and API allow you to automate manual processes and save users time Review collected by and hosted on G2.com. What do you dislike about Laserfiche? There is a learning curve for new users, but this is helped by the Aspire training available from Laserfiche Review collected by and hosted on G2.com. What problems is Laserfiche solving and how is that benefiting you? Taking manual business processes and automation them, saving users time. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![S W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "S W.") SW S W. Mid-Market (51-1000 emp.) 4/27/2026 "Streamlines Processes with Superb Support" 4.5/5 What do you like best about Laserfiche? I love the ease of use of Laserfiche and all the support and training available. Review collected by and hosted on G2.com. What do you dislike about Laserfiche? I strongly dislike that smart fields is only for cloud or subscription Review collected by and hosted on G2.com. What problems is Laserfiche solving and how is that benefiting you? I use Laserfiche for forms, repository, workflows, and payment integration. It helps solve paperless issues and process delays. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Government Administration](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Government Administration") AG Verified User in Government Administration Mid-Market (51-1000 emp.) 4/25/2024 "Great Program for Government for Automation and Records Management" 5/5 What do you like best about Laserfiche? I like the search capabilities the best. I also like the records management and work flows. Review collected by and hosted on G2.com. What do you dislike about Laserfiche? Sometimes I don't understand the terms that are being used to create workflows and what they do. Sometimes I would like more templates. Review collected by and hosted on G2.com. What problems is Laserfiche solving and how is that benefiting you? It's helping us store all of our documents in one place which makes it easier for open records requests. It's also helping departments collaborate on processes by having a centralized document hub that uses a workflow process. Automating processes are great. Review collected by and hosted on G2.com. Show More 4/28/2026 Validated ReviewerSource: Organic GJ Garry J. Mid-Market (51-1000 emp.) 4/27/2026 "Powerful Workflow Solutions with Laserfiche" 5/5 What do you like best about Laserfiche? I like the functionality of Laserfiche. It helps with workflows and forms, and I appreciate the enhancements. It works well for my organization, and the initial setup was easy. Review collected by and hosted on G2.com. What do you dislike about Laserfiche? Not applicable Review collected by and hosted on G2.com. What problems is Laserfiche solving and how is that benefiting you? Laserfiche helps with workflows and forms, improving functionality for my organization. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic AS Allen S. IT Tech 2 Mid-Market (51-1000 emp.) 4/23/2024 "I haven't used it, but it looks promising!" 4.5/5 What do you like best about Laserfiche? We don't have it yet, but the ease of use and support seem really good! Review collected by and hosted on G2.com. What do you dislike about Laserfiche? We don’t have it yet. :( My only real concern is how difficult it might be to make sure our users actually use it. Review collected by and hosted on G2.com. What problems is Laserfiche solving and how is that benefiting you? Data organization Review collected by and hosted on G2.com. Show More 4/28/2026 Validated ReviewerSource: Seller invite JS Jillian S. Deputy City Clerk Mid-Market (51-1000 emp.) 4/29/2026 "Excellent Forms, Workflows, and Records Management" 5/5 What do you like best about Laserfiche? I like the forms and workflows and the records management options Review collected by and hosted on G2.com. What do you dislike about Laserfiche? I dislike the push for AI and all of these features not being brought to on prem users. Review collected by and hosted on G2.com. What problems is Laserfiche solving and how is that benefiting you? It is helping us streamline basic forms within the gov Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic JG JOHN G. Sr Records Technology & Development Coordinator Mid-Market (51-1000 emp.) 4/14/2025 "Laserfiche, the right answer" 5/5 What do you like best about Laserfiche? I really appreciate the ease of use and the vast workflow functionality. Review collected by and hosted on G2.com. What do you dislike about Laserfiche? We need more advanced workflow trainings. Review collected by and hosted on G2.com. What problems is Laserfiche solving and how is that benefiting you? It allows us to implement workflows that assist with efficiency as well as manage our entire records database from one location. Review collected by and hosted on G2.com. 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