--- title: Laserfiche Reviews meta\_title: 'Laserfiche Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1247 reviews by the users' company size, role or industry to find out how Laserfiche works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 1247 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Content Management url: https://www.g2.com/categories/content-management --- ### Laserfiche Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Laserfiche to be **user-friendly** , enhancing workflow with reliable support and intuitive document management. [(118 mentions)](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1234584&qs=pros-and-cons#reviews) Users love Laserfiche for its **process automation** , streamlining workflows and simplifying business processes effectively. [(88 mentions)](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1232711&qs=pros-and-cons#reviews) Users love the **automation of forms processes** with Laserfiche, enhancing efficiency and organization in their workflows. [(83 mentions)](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1238015&qs=pros-and-cons#reviews) Users value the **flexible and robust workflows** of Laserfiche, enhancing document management and integration efficiency. [(69 mentions)](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1226071&qs=pros-and-cons#reviews) Users praise the **efficient document management** capabilities of Laserfiche, which enhance workflow and improve organization. [(65 mentions)](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1237445&qs=pros-and-cons#reviews) Users find the **learning curve steep** , making it challenging to keep up with Laserfiche's rapid updates. [(39 mentions)](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1237905&qs=pros-and-cons#reviews) Users find the **learning difficulty** of Quickfield challenging, making navigation and advanced functionality frustrating. [(33 mentions)](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1237781&qs=pros-and-cons#reviews) Users find that **missing features** hinder functionality, as essential tools for PDFs and other aspects are lacking. [(28 mentions)](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1238706&qs=pros-and-cons#reviews) Users face **update issues** that can disrupt workflows and challenge new users, despite extensive training resources available. [(23 mentions)](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1239575&qs=pros-and-cons#reviews) Users report **performance issues** with Laserfiche, including slow form builds and delayed feature implementations. [(22 mentions)](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1235690&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Laserfiche ##### 1. Ease of Use Users find Laserfiche to be **user-friendly** , enhancing workflow with reliable support and intuitive document management. [ See 118 mentions ](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1234584&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Great software for document storage" What do you like about Laserfiche? I enjoy the ease of use, and many case uses such as record management or document storage. ![Jason S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jason S.") JS Jason S. Enterprise (\> 1000 emp.) 5.0/5 "Laserfiche is a great product!" What do you like about Laserfiche? Anyone can develop in Laserfiche. Their Learning Center has everything you need to build out your business processes, whether you’re using low-code to ##### 2. Process Automation Users love Laserfiche for its **process automation** , streamlining workflows and simplifying business processes effectively. [ See 88 mentions ](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1232711&qs=pros-and-cons#reviews) See Related User Reviews LJ lecedric j. Enterprise (\> 1000 emp.) 5.0/5 "Great support and easy to use" What do you like about Laserfiche? Helps the city process invoices quickly. Also helps use store all of our city documents ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "From one document system to another...actual document system" What do you like about Laserfiche? My org has been now using Laserfiche for over a year and they LOVE IT! And so do we in IT because we have a great partner and it is easy to administer ##### 3. Automation Users love the **automation of forms processes** with Laserfiche, enhancing efficiency and organization in their workflows. [ See 83 mentions ](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1238015&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "From one document system to another...actual document system" What do you like about Laserfiche? My org has been now using Laserfiche for over a year and they LOVE IT! And so do we in IT because we have a great partner and it is easy to administer ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Excellence" What do you like about Laserfiche? Automation and ability to run scripts. Integrations ##### 4. Workflow Management Users value the **flexible and robust workflows** of Laserfiche, enhancing document management and integration efficiency. [ See 69 mentions ](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1226071&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Efficient, customizable, clean, powerful." What do you like about Laserfiche? Customization features, simple UI, powerful workflow features. JG JOHN G. Mid-Market (51-1000 emp.) 5.0/5 "Laserfiche, the right answer" What do you like about Laserfiche? I really appreciate the ease of use and the vast workflow functionality. ##### 5. Document Management Users praise the **efficient document management** capabilities of Laserfiche, which enhance workflow and improve organization. [ See 65 mentions ](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1237445&qs=pros-and-cons#reviews) See Related User Reviews ![Oliver M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Oliver M.") OM Oliver M. Mid-Market (51-1000 emp.) 5.0/5 "Effortless Document Management with Stellar Integration" What do you like about Laserfiche? I like the ease of administration in terms of user creation and the end user's experiences with Laserfiche. The Microsoft Office integration works rea ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Great software for document storage" What do you like about Laserfiche? I enjoy the ease of use, and many case uses such as record management or document storage. ### 5 Cons or Disadvantages of Laserfiche ##### 1. Learning Curve Users find the **learning curve steep** , making it challenging to keep up with Laserfiche's rapid updates. [ See 39 mentions ](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1237905&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Powerful software that can do so much" What do you dislike about Laserfiche? So dense! There is a lot to learn! They are helpful though. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Excellence" What do you dislike about Laserfiche? The interface used to be a downside but LF 12 has updated and modernized this! ##### 2. Learning Difficulty Users find the **learning difficulty** of Quickfield challenging, making navigation and advanced functionality frustrating. [ See 33 mentions ](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1237781&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Powerful software that can do so much" What do you dislike about Laserfiche? So dense! There is a lot to learn! They are helpful though. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Efficient Document Management with Strong Security, Intimidating for New Users" What do you dislike about Laserfiche? It looks intimidating for all of our new users. ##### 3. Missing Features Users find that **missing features** hinder functionality, as essential tools for PDFs and other aspects are lacking. [ See 28 mentions ](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1238706&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Efficient, customizable, clean, powerful." What do you dislike about Laserfiche? Some basic features are lacking and don't seem to be added after years of feature requests. HV Holly V. Enterprise (\> 1000 emp.) 4.5/5 "Robust and Reliable" What do you dislike about Laserfiche? A bit expensive. Sometimes the ala-cart module options can be confusing. It's nice to not have to pay for things you aren't going to use, but if you h ##### 4. Update Issues Users face **update issues** that can disrupt workflows and challenge new users, despite extensive training resources available. [ See 23 mentions ](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1239575&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Great product with many capabilites" What do you dislike about Laserfiche? It seems like upgrading versions might be difficult ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Efficient, customizable, clean, powerful." What do you dislike about Laserfiche? Some basic features are lacking and don't seem to be added after years of feature requests. ##### 5. Performance Issues Users report **performance issues** with Laserfiche, including slow form builds and delayed feature implementations. [ See 22 mentions ](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1235690&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Great software for document storage" What do you dislike about Laserfiche? Nothing comes to mind. I think if I had to nit pick something is sometimes the error could be hardware related and Laserfiche may not tell you right a ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Laserfiche: Exceptional Document Management and Automation" What do you dislike about Laserfiche? Heavy document workflow leads to performance problems and lags Laserfiche has a cloud version that still needs more improvements and support ![Mark M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark M.") MM Mark M. Software Applications Developer Enterprise (\> 1000 emp.) 4/27/2026 "Flexible Visual Business Process Mapping with Plenty of Options" 4.5/5 What do you like best about Laserfiche? I like the visual representation of the business process and it is very flexible in the amount of options that are available. Review collected by and hosted on G2.com. What do you dislike about Laserfiche? I wish some of the customization via css / Javascript was easier in the Classic Forms designer. Review collected by and hosted on G2.com. What problems is Laserfiche solving and how is that benefiting you? It is helping our team provide solutions for the campus. We are a shared services and we need to have scalable and reusable solutions for our customers. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Joann F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joann F.") JF Joann F. Accountant Mid-Market (51-1000 emp.) 4/28/2026 "Streamlined Project Accounting with Customizable Ease" 5/5 What do you like best about Laserfiche? I find Laserfiche easy to use and appreciate the ability to customize forms to the needed data. This allows the requester to provide all the information I need to set up their project and coding to the correct GLs. Review collected by and hosted on G2.com. What do you dislike about Laserfiche? nothing Review collected by and hosted on G2.com. What problems is Laserfiche solving and how is that benefiting you? Laserfiche streamlines processes and allows customization of forms, making it easy for requesters to provide the information needed for project setup and proper GL coding. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic JB Jason B. Info sys admin Small-Business (50 or fewer emp.) 5/31/2023 "Automates Processes with Ease, Needs Better DocuSign Enhancement" 5/5 What do you like best about Laserfiche? I like Laserfiche for its low barrier to entry and how it aids in focusing. The initial setup was easy, especially thanks to having a great vendor. Review collected by and hosted on G2.com. What do you dislike about Laserfiche? I find the integration with DocuSign, specifically around contract management and storage, doesn't work as well for me or could be improved. Review collected by and hosted on G2.com. What problems is Laserfiche solving and how is that benefiting you? I use Laserfiche for automation and managing multiple touch processes in all aspects of business. Review collected by and hosted on G2.com. Show More 4/27/2026 Validated ReviewerIncentivizedSource: Seller invite ![John S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John S.") JS John S. Director of Parts & Operations Mid-Market (51-1000 emp.) 4/30/2026 "Pioneers in Records Management Innovation and Automation" 5/5 What do you like best about Laserfiche? Pioneers of innovation in records management and automation. Review collected by and hosted on G2.com. What do you dislike about Laserfiche? Time to migrate to the cloud environment Review collected by and hosted on G2.com. What problems is Laserfiche solving and how is that benefiting you? Hours saved by employee, foil responses, document preservation and access Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic CH Cassandra H. Network system admin Mid-Market (51-1000 emp.) 4/27/2026 "Laserfiche Makes Everything Amazing" 5/5 What do you like best about Laserfiche? Doing anything with laserfiche is amazing Review collected by and hosted on G2.com. What do you dislike about Laserfiche? Nothing. It is a great product keep up the great work Review collected by and hosted on G2.com. What problems is Laserfiche solving and how is that benefiting you? Helping with documentation and preservation for our government organization Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Tanjima A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tanjima A.") TA Tanjima A. Registrar Process Analyst Enterprise (\> 1000 emp.) 4/28/2026 "Reduces Labor with User-Friendly Features" 4.5/5 What do you like best about Laserfiche? I appreciate Laserfiche for its easy-to-use feature, which makes our working time much shorter and reduces labor. I also found the initial setup process to be quite easy, and I would rate it a 9 out of 10. Review collected by and hosted on G2.com. What do you dislike about Laserfiche? The price may be. Review collected by and hosted on G2.com. What problems is Laserfiche solving and how is that benefiting you? I use Laserfiche for records management. It reduces labor and makes our working time much shorter with its easy-to-use features. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic TH Troy H. Mid-Market (51-1000 emp.) 4/28/2026 "Efficient Workflow, Superb Support" 4.5/5 What do you like best about Laserfiche? I like the ease of support and quick customer service turnaround with Laserfiche. Contacting the help desk resolves issues quickly. I also find the initial setup of Laserfiche easy. Review collected by and hosted on G2.com. What do you dislike about Laserfiche? Cloud limits Review collected by and hosted on G2.com. What problems is Laserfiche solving and how is that benefiting you? I use Laserfiche for workflow processes, document retention, and forms. It also offers ease of support with quick customer service turnarounds, which means contacting the help desk resolves issues quickly. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic SM Sudhakar M. Enterprise (\> 1000 emp.) 4/27/2026 "Effortless Document Management with Laserfiche" 4.5/5 What do you like best about Laserfiche? I like that Laserfiche is easy to use, and that process and form development is easy to understand. I also find the initial setup to be very smooth and very clean. Review collected by and hosted on G2.com. What do you dislike about Laserfiche? Report management and date and sort features in reporting can be improved. Review collected by and hosted on G2.com. What problems is Laserfiche solving and how is that benefiting you? I use Laserfiche for document management, and I appreciate its ease of use in process and form development. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Dennis C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dennis C.") DC Dennis C. Miembro del Comité CTN 27 SC 02 - Ingeniería del Software y Sistemas Mid-Market (51-1000 emp.) 4/27/2026 "Powerful Features, Excellent Availability" 4.5/5 What do you like best about Laserfiche? I like the multiple functionalities of Laserfiche, the workflow management, the AI chat, and the ability to import documents. I also trust the product's availability, and I found that the initial setup was simple and not complex at all. Review collected by and hosted on G2.com. What do you dislike about Laserfiche? The support Review collected by and hosted on G2.com. What problems is Laserfiche solving and how is that benefiting you? I use Laserfiche to manage workflows and store important documents, which enhances the business experience. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: OrganicAI Translated BC Briana C. Mid-Market (51-1000 emp.) 4/27/2026 "Efficient Document Management and OCR Capabilities" 5/5 What do you like best about Laserfiche? I think Laserfiche is a great product, especially for its optical character reading which allows me to scan documents and utilize the metadata. It works great for our company. Review collected by and hosted on G2.com. What do you dislike about Laserfiche? I have no dislikes. Review collected by and hosted on G2.com. What problems is Laserfiche solving and how is that benefiting you? I use Laserfiche for workflows related to our bill of ladings and for processing invoices. It solves problems by allowing us to process documents within our system. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Top-Rated Alternatives [ ![DocuWare](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "DocuWare") DocuWare 4.4/5(251) ](https://www.g2.com/products/docuware/reviews) [ ![Square 9 Softworks](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Square 9 Softworks") Square 9 Softworks 4.4/5(179) ](https://www.g2.com/products/square-9-softworks/reviews) [ ![Hyland OnBase](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hyland OnBase") Hyland OnBase 4.4/5(324) ](https://www.g2.com/products/hyland-onbase/reviews) [ View All Alternatives ](https://www.g2.com/products/laserfiche/competitors/alternatives) ##### Categories on G2 [Cloud Content Collaboration](https://www.g2.com/categories/cloud-content-collaboration)[Online Form Builder](https://www.g2.com/categories/online-form-builder)[AP Automation](https://www.g2.com/categories/ap-automation) [Cloud Content Collaboration](https://www.g2.com/categories/cloud-content-collaboration)[Online Form Builder](https://www.g2.com/categories/online-form-builder)[AP Automation](https://www.g2.com/categories/ap-automation)[Document Management](https://www.g2.com/categories/document-management)[Enterprise Content Management (ECM)](https://www.g2.com/categories/enterprise-content-management-ecm)[Business Process Management](https://www.g2.com/categories/business-process-management)[Digital Process Automation (DPA)](https://www.g2.com/categories/digital-process-automation-dpa)[OCR](https://www.g2.com/categories/ocr)[Document Scanning](https://www.g2.com/categories/document-scanning) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Best-rated RPA service for IT consulting firms](https://www.g2.com/discussions/best-rated-rpa-service-for-it-consulting-firms)[Best software for visualizing large datasets](https://www.g2.com/discussions/best-software-for-visualizing-large-datasets)[Which tool supports RBA for hybrid cloud environments?](https://www.g2.com/discussions/which-tool-supports-rba-for-hybrid-cloud-environments) [What application release orchestration platforms reduce the risk of failed deployments for teams that ship frequently and cannot afford rollback incidents affecting production users?](https://www.g2.com/discussions/what-application-release-orchestration-platforms-reduce-the-risk-of-failed-deployments-for-teams-that-ship-frequently-and-cannot-afford-rollback-incidents-affecting-production-users)[What are the best managed IoT services platforms for teams beginning digital transformation?](https://www.g2.com/discussions/what-are-the-best-managed-iot-services-platforms-for-teams-beginning-digital-transformation)[Pros and Cons Details](https://www.g2.com/products/laserfiche/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)