--- title: Laserfiche Reviews meta\_title: 'Laserfiche Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1247 reviews by the users' company size, role or industry to find out how Laserfiche works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 1247 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Content Management url: https://www.g2.com/categories/content-management --- ### Laserfiche Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Laserfiche to be **user-friendly** , enhancing workflow with reliable support and intuitive document management. [(118 mentions)](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1234584&qs=pros-and-cons#reviews) Users love Laserfiche for its **process automation** , streamlining workflows and simplifying business processes effectively. [(88 mentions)](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1232711&qs=pros-and-cons#reviews) Users love the **automation of forms processes** with Laserfiche, enhancing efficiency and organization in their workflows. [(83 mentions)](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1238015&qs=pros-and-cons#reviews) Users value the **flexible and robust workflows** of Laserfiche, enhancing document management and integration efficiency. [(69 mentions)](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1226071&qs=pros-and-cons#reviews) Users praise the **efficient document management** capabilities of Laserfiche, which enhance workflow and improve organization. [(65 mentions)](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1237445&qs=pros-and-cons#reviews) Users find the **learning curve steep** , making it challenging to keep up with Laserfiche's rapid updates. [(39 mentions)](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1237905&qs=pros-and-cons#reviews) Users find the **learning difficulty** of Quickfield challenging, making navigation and advanced functionality frustrating. [(33 mentions)](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1237781&qs=pros-and-cons#reviews) Users find that **missing features** hinder functionality, as essential tools for PDFs and other aspects are lacking. [(28 mentions)](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1238706&qs=pros-and-cons#reviews) Users face **update issues** that can disrupt workflows and challenge new users, despite extensive training resources available. [(23 mentions)](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1239575&qs=pros-and-cons#reviews) Users report **performance issues** with Laserfiche, including slow form builds and delayed feature implementations. [(22 mentions)](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1235690&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Laserfiche ##### 1. Ease of Use Users find Laserfiche to be **user-friendly** , enhancing workflow with reliable support and intuitive document management. [ See 118 mentions ](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1234584&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Great software for document storage" What do you like about Laserfiche? I enjoy the ease of use, and many case uses such as record management or document storage. ![Jason S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jason S.") JS Jason S. Enterprise (\> 1000 emp.) 5.0/5 "Laserfiche is a great product!" What do you like about Laserfiche? Anyone can develop in Laserfiche. Their Learning Center has everything you need to build out your business processes, whether you’re using low-code to ##### 2. Process Automation Users love Laserfiche for its **process automation** , streamlining workflows and simplifying business processes effectively. [ See 88 mentions ](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1232711&qs=pros-and-cons#reviews) See Related User Reviews LJ lecedric j. Enterprise (\> 1000 emp.) 5.0/5 "Great support and easy to use" What do you like about Laserfiche? Helps the city process invoices quickly. Also helps use store all of our city documents ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "From one document system to another...actual document system" What do you like about Laserfiche? My org has been now using Laserfiche for over a year and they LOVE IT! And so do we in IT because we have a great partner and it is easy to administer ##### 3. Automation Users love the **automation of forms processes** with Laserfiche, enhancing efficiency and organization in their workflows. [ See 83 mentions ](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1238015&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "From one document system to another...actual document system" What do you like about Laserfiche? My org has been now using Laserfiche for over a year and they LOVE IT! And so do we in IT because we have a great partner and it is easy to administer ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Excellence" What do you like about Laserfiche? Automation and ability to run scripts. Integrations ##### 4. Workflow Management Users value the **flexible and robust workflows** of Laserfiche, enhancing document management and integration efficiency. [ See 69 mentions ](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1226071&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Efficient, customizable, clean, powerful." What do you like about Laserfiche? Customization features, simple UI, powerful workflow features. JG JOHN G. Mid-Market (51-1000 emp.) 5.0/5 "Laserfiche, the right answer" What do you like about Laserfiche? I really appreciate the ease of use and the vast workflow functionality. ##### 5. Document Management Users praise the **efficient document management** capabilities of Laserfiche, which enhance workflow and improve organization. [ See 65 mentions ](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1237445&qs=pros-and-cons#reviews) See Related User Reviews ![Oliver M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Oliver M.") OM Oliver M. Mid-Market (51-1000 emp.) 5.0/5 "Effortless Document Management with Stellar Integration" What do you like about Laserfiche? I like the ease of administration in terms of user creation and the end user's experiences with Laserfiche. The Microsoft Office integration works rea ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Great software for document storage" What do you like about Laserfiche? I enjoy the ease of use, and many case uses such as record management or document storage. ### 5 Cons or Disadvantages of Laserfiche ##### 1. Learning Curve Users find the **learning curve steep** , making it challenging to keep up with Laserfiche's rapid updates. [ See 39 mentions ](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1237905&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Powerful software that can do so much" What do you dislike about Laserfiche? So dense! There is a lot to learn! They are helpful though. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Excellence" What do you dislike about Laserfiche? The interface used to be a downside but LF 12 has updated and modernized this! ##### 2. Learning Difficulty Users find the **learning difficulty** of Quickfield challenging, making navigation and advanced functionality frustrating. [ See 33 mentions ](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1237781&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Powerful software that can do so much" What do you dislike about Laserfiche? So dense! There is a lot to learn! They are helpful though. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Efficient Document Management with Strong Security, Intimidating for New Users" What do you dislike about Laserfiche? It looks intimidating for all of our new users. ##### 3. Missing Features Users find that **missing features** hinder functionality, as essential tools for PDFs and other aspects are lacking. [ See 28 mentions ](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1238706&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Efficient, customizable, clean, powerful." What do you dislike about Laserfiche? Some basic features are lacking and don't seem to be added after years of feature requests. HV Holly V. Enterprise (\> 1000 emp.) 4.5/5 "Robust and Reliable" What do you dislike about Laserfiche? A bit expensive. Sometimes the ala-cart module options can be confusing. It's nice to not have to pay for things you aren't going to use, but if you h ##### 4. Update Issues Users face **update issues** that can disrupt workflows and challenge new users, despite extensive training resources available. [ See 23 mentions ](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1239575&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Great product with many capabilites" What do you dislike about Laserfiche? It seems like upgrading versions might be difficult ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Efficient, customizable, clean, powerful." What do you dislike about Laserfiche? Some basic features are lacking and don't seem to be added after years of feature requests. ##### 5. Performance Issues Users report **performance issues** with Laserfiche, including slow form builds and delayed feature implementations. [ See 22 mentions ](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1235690&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Great software for document storage" What do you dislike about Laserfiche? Nothing comes to mind. I think if I had to nit pick something is sometimes the error could be hardware related and Laserfiche may not tell you right a ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Laserfiche: Exceptional Document Management and Automation" What do you dislike about Laserfiche? Heavy document workflow leads to performance problems and lags Laserfiche has a cloud version that still needs more improvements and support BM Brenda M. program assistant Small-Business (50 or fewer emp.) 4/28/2026 "Simplifies Tracking Dual Enrollment Requests and Status" 5/5 What do you like best about Laserfiche? it helps track dual enrollment requests and status Review collected by and hosted on G2.com. What do you dislike about Laserfiche? that you need licensing for a lot of the tasks needed Review collected by and hosted on G2.com. What problems is Laserfiche solving and how is that benefiting you? laserfiche is helping to reduce paper trail and it benefits us by tracking students in their status Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite AE Andria E. Mid-Market (51-1000 emp.) 4/28/2026 "Flexible Workflow Automation, Needs AI Refinement" 4/5 What do you like best about Laserfiche? I like the training and using workflow in combination with forms for powerful user automations. The flexibility of workflow and forms means that I can build out so many different automations for each use case. Review collected by and hosted on G2.com. What do you dislike about Laserfiche? I don’t like the AI features yet. They are too plug and play and not able to be automated enough. Review collected by and hosted on G2.com. What problems is Laserfiche solving and how is that benefiting you? I use Laserfiche to build workflows that automate work, like sending emails and altering data on specific triggers. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Jenna S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jenna S.") JS Jenna S. Mid-Market (51-1000 emp.) 4/29/2026 "Secure Access and Easy Learning in Document Management" 4/5 What do you like best about Laserfiche? I like that Laserfiche is easy to use and the learning process is good. I appreciate the features that automate metadata, and I'm also pleased with the ability to use AI features. Review collected by and hosted on G2.com. What do you dislike about Laserfiche? I like that I can use the AI features, but it would be nice if they could use more of them per page. Review collected by and hosted on G2.com. What problems is Laserfiche solving and how is that benefiting you? Laserfiche lets us create a folder structure, giving the right people access while keeping others out. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Dwan T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dwan T.") DT Dwan T. Enterprise (\> 1000 emp.) 4/29/2026 "Efficient Document Management with Training Support" 5/5 What do you like best about Laserfiche? I appreciate the training opportunities with Laserfiche, as they make tasks timely. The Aspire and conferences provide information that applies to my everyday work, which is really helpful. Review collected by and hosted on G2.com. What do you dislike about Laserfiche? The initial setup was a challenging process, but with a plan, it was manageable. Review collected by and hosted on G2.com. What problems is Laserfiche solving and how is that benefiting you? I use Laserfiche for storing and retrieving documents and creating and implementing forms. It provides training opportunities, making tasks timely, and Aspire and conferences offer applicable everyday work info. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic NM Nick M. IT Manager Mid-Market (51-1000 emp.) 9/4/2025 "Great Product with Excellent Support" 5/5 What do you like best about Laserfiche? We’ve been incredibly impressed with the scanning and document storage solution provided by Laserfiche. It has streamlined our workflow, improved accessibility, and brought a new level of organization to our document management process. The system is intuitive, reliable, and has proven to be a tremendous asset to our team. What truly sets this company apart is the hands-on support we received from the president himself. He personally provided in-depth training and tailored solutions to meet our specific needs around document storage, filing, and management. His expertise and commitment to helping us succeed made a significant impact, and we’re grateful for the personalized attention and strategic guidance. If you're looking for a document management solution that combines powerful technology with exceptional customer service, we highly recommend Laserfiche. Review collected by and hosted on G2.com. What do you dislike about Laserfiche? Setting up process automation can be tricky but worthwhile because it does exactly what you tell it to do. Review collected by and hosted on G2.com. What problems is Laserfiche solving and how is that benefiting you? Going "Paper-less" has been our main goal as well as being able to quickly find the key information and the OCR recongnition is fantastic to do so quickly. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic KD Kentrell D. Director of IT Infrastructure and Industrial Systems Mid-Market (51-1000 emp.) 4/27/2026 "Streamlined Workflow That Cuts Manual Work" 4.5/5 What do you like best about Laserfiche? The workflow process that helps decrease manual activities Review collected by and hosted on G2.com. What do you dislike about Laserfiche? The affect that Ai has been turned on and now process are slow and cause a huge bottleneck of productivity. Review collected by and hosted on G2.com. What problems is Laserfiche solving and how is that benefiting you? Approval process and data governance. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Government Administration](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Government Administration") AG Verified User in Government Administration Enterprise (\> 1000 emp.) 7/3/2023 "Saves department a lot of time" 5/5 What do you like best about Laserfiche? They are responsive and there are multiple ways to get help on your own, like online Help articles, videos and Community posts (Laserfiche Answers). Review collected by and hosted on G2.com. What do you dislike about Laserfiche? It's not cheap. Our contacts at Laserfiche are in another time zone. Review collected by and hosted on G2.com. What problems is Laserfiche solving and how is that benefiting you? Laserfiche is helping us to reduce the need for paper storage and making our processes faster by no longer requiring paper forms, which were delivered/mailed, taking longer to get approvals and other tasks done. Review collected by and hosted on G2.com. Show More 4/27/2026 Current UserValidated ReviewerSource: Organic BB Bogdan B. Enterprise Systems & Infrastructure Supervisor Mid-Market (51-1000 emp.) 4/27/2026 "Software That Makes Business Processes More Efficient" 5/5 What do you like best about Laserfiche? Friendly and up for making business processes more efficient. Review collected by and hosted on G2.com. What do you dislike about Laserfiche? There’s a lack of documentation when it comes to integrations and more complex processes. Review collected by and hosted on G2.com. What problems is Laserfiche solving and how is that benefiting you? Allowing streamlined form and business process facilitation across departments Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic KP Kris P. Mid-Market (51-1000 emp.) 4/27/2026 "Effortless Record Storage, With Some Hiccups" 4/5 What do you like best about Laserfiche? I find that Laserfiche makes it easy to scan in documents and import them, which simplifies my digital record keeping. The initial setup was also easy, making the process smooth from the start. Review collected by and hosted on G2.com. What do you dislike about Laserfiche? The version we use does not allow us to import PDFs, as they have to be converted to TIF format. Review collected by and hosted on G2.com. What problems is Laserfiche solving and how is that benefiting you? I use Laserfiche for digital record keeping and find it easy to scan and import documents. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Mayra N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mayra N.") MN Mayra N. Human Resources Assistant Mid-Market (51-1000 emp.) 4/27/2026 "Efficient Document Management Made Easy" 4.5/5 What do you like best about Laserfiche? I like that Laserfiche has eliminated the need for paper files and allows for quicker, easier access to personnel files. It's easy to use, and I find the search feature particularly quick and efficient, making it easy to find documents I need. Review collected by and hosted on G2.com. What do you dislike about Laserfiche? Na Review collected by and hosted on G2.com. What problems is Laserfiche solving and how is that benefiting you? I use Laserfiche to manage personnel files, eliminating paper files and providing easier access. It's easy to use and the search feature makes finding documents quick. Review collected by and hosted on G2.com. 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