--- title: Laserfiche Reviews meta_title: 'Laserfiche Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1247 reviews by the users' company size, role or industry to find out how Laserfiche works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 1247 scale: '5' date_modified: '2026-07-07' parent_category: name: Content Management url: https://www.g2.com/categories/content-management --- # Laserfiche Reviews **Vendor:** Laserfiche **Category:** [Enterprise Content Management (ECM) Systems](https://www.g2.com/categories/enterprise-content-management-ecm) **Average Rating:** 4.7/5.0 **Total Reviews:** 1,247 ## About Laserfiche Get work done faster with Laserfiche, the leading SaaS provider of AI-powered document management and process automation. Through powerful workflows, electronic forms, document management and analytics, Laserfiche accelerates processes across the enterprise. ✓ Organize Your Content with AI-Powered Document Management Optimize your operations and increase team productivity with AI-powered document management. Centralize your content, improve collaboration and maintain audit trails to support compliance needs. ✓ Boost Your Productivity with Intelligent Automation Increase efficiency by automating tasks with low-code process automation and prebuilt solution templates. Work smarter and shift your team’s focus to higher priority strategic goals. ✓ Unify Your Systems with Powerful Integrations Laserfiche is the backbone connecting hundreds of mission-critical applications. Users can access relevant documents from a single location, eliminating the need to search across multiple platforms. ✓ Elevate Your Work with Laserfiche AI Laserfiche AI enables organizations to simplify their work, take control of processes and supercharge productivity — all without losing sight of critical data privacy and security standards. ## Laserfiche Pros & Cons **What users like:** - Users appreciate the **ease of use** of Laserfiche, enabling efficient processes without coding or frustrations. (125 reviews) - Users love Laserfiche for its **effective process automation** , streamlining forms and workflows for enhanced productivity. (88 reviews) - Users enjoy the **automation of forms processes** with Laserfiche, enhancing efficiency and document management. (83 reviews) - Users value the **robust and flexible workflow management** in Laserfiche, enhancing document processing and integration capabilities. (70 reviews) - Users appreciate the **easy onboarding and intuitive document management** features of Laserfiche, enhancing workflow and organization. (66 reviews) - Features (62 reviews) - Workflow Efficiency (60 reviews) - Users value the **form creation features** in Laserfiche, enhancing efficiency and document management within departments. (58 reviews) - Automations (57 reviews) - Organization (52 reviews) **What users dislike:** - Users face a **small learning curve** with Laserfiche, particularly in fully utilizing metadata fields for efficiency. (40 reviews) - Users find the **learning difficulty** of Quickfield challenging, requiring time and expertise to navigate effectively. (33 reviews) - Users find the **missing features** in Laserfiche frustrating, especially basic functionalities and direct PDF support. (28 reviews) - Users find that **update issues** can disrupt workflows, especially for new users adapting to changes. (23 reviews) - Users find the **limited functionality** of Laserfiche restricts basic process design and ease of setup for new users. (22 reviews) - Users experience **performance issues** due to slow form-building and delayed feature implementation in Laserfiche. (22 reviews) - Limited Features (21 reviews) - Limited Customization (18 reviews) - Expensive (17 reviews) - Inefficient Searching (17 reviews) ## Laserfiche Reviews ### 1. Flexible Visual Business Process Mapping with Plenty of Options **Rating:** 4.5/5.0 stars **Reviewed by:** Mark M. | Software Applications Developer, Enterprise (> 1000 emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Laserfiche?** I like the visual representation of the business process and it is very flexible in the amount of options that are available. **What do you dislike about Laserfiche?** I wish some of the customization via css / Javascript was easier in the Classic Forms designer. **What problems is Laserfiche solving and how is that benefiting you?** It is helping our team provide solutions for the campus. We are a shared services and we need to have scalable and reusable solutions for our customers. ### 2. Streamlined Project Accounting with Customizable Ease **Rating:** 5.0/5.0 stars **Reviewed by:** Joann F. | Accountant, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Laserfiche?** I find Laserfiche easy to use and appreciate the ability to customize forms to the needed data. This allows the requester to provide all the information I need to set up their project and coding to the correct GLs. **What do you dislike about Laserfiche?** nothing **What problems is Laserfiche solving and how is that benefiting you?** Laserfiche streamlines processes and allows customization of forms, making it easy for requesters to provide the information needed for project setup and proper GL coding. ### 3. Automates Processes with Ease, Needs Better DocuSign Enhancement **Rating:** 5.0/5.0 stars **Reviewed by:** Jason B. | Info sys admin, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2023 **What do you like best about Laserfiche?** I like Laserfiche for its low barrier to entry and how it aids in focusing. The initial setup was easy, especially thanks to having a great vendor. **What do you dislike about Laserfiche?** I find the integration with DocuSign, specifically around contract management and storage, doesn't work as well for me or could be improved. **What problems is Laserfiche solving and how is that benefiting you?** I use Laserfiche for automation and managing multiple touch processes in all aspects of business. ### 4. Pioneers in Records Management Innovation and Automation **Rating:** 5.0/5.0 stars **Reviewed by:** John S. | Director of Parts & Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Laserfiche?** Pioneers of innovation in records management and automation. **What do you dislike about Laserfiche?** Time to migrate to the cloud environment **What problems is Laserfiche solving and how is that benefiting you?** Hours saved by employee, foil responses, document preservation and access ### 5. Laserfiche Makes Everything Amazing **Rating:** 5.0/5.0 stars **Reviewed by:** Cassandra H. | Network system admin, Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Laserfiche?** Doing anything with laserfiche is amazing **What do you dislike about Laserfiche?** Nothing. It is a great product keep up the great work **What problems is Laserfiche solving and how is that benefiting you?** Helping with documentation and preservation for our government organization ### 6. Reduces Labor with User-Friendly Features **Rating:** 4.5/5.0 stars **Reviewed by:** Tanjima A. | Registrar Process Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Laserfiche?** I appreciate Laserfiche for its easy-to-use feature, which makes our working time much shorter and reduces labor. I also found the initial setup process to be quite easy, and I would rate it a 9 out of 10. **What do you dislike about Laserfiche?** The price may be. **What problems is Laserfiche solving and how is that benefiting you?** I use Laserfiche for records management. It reduces labor and makes our working time much shorter with its easy-to-use features. ### 7. Efficient Workflow, Superb Support **Rating:** 4.5/5.0 stars **Reviewed by:** Troy H. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Laserfiche?** I like the ease of support and quick customer service turnaround with Laserfiche. Contacting the help desk resolves issues quickly. I also find the initial setup of Laserfiche easy. **What do you dislike about Laserfiche?** Cloud limits **What problems is Laserfiche solving and how is that benefiting you?** I use Laserfiche for workflow processes, document retention, and forms. It also offers ease of support with quick customer service turnarounds, which means contacting the help desk resolves issues quickly. ### 8. Effortless Document Management with Laserfiche **Rating:** 4.5/5.0 stars **Reviewed by:** Sudhakar M. | Enterprise (> 1000 emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Laserfiche?** I like that Laserfiche is easy to use, and that process and form development is easy to understand. I also find the initial setup to be very smooth and very clean. **What do you dislike about Laserfiche?** Report management and date and sort features in reporting can be improved. **What problems is Laserfiche solving and how is that benefiting you?** I use Laserfiche for document management, and I appreciate its ease of use in process and form development. ### 9. Powerful Features, Excellent Availability **Rating:** 4.5/5.0 stars **Reviewed by:** Dennis C. | Miembro del Comité CTN 27 SC 02 - Ingeniería del Software y Sistemas, Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Laserfiche?** I like the multiple functionalities of Laserfiche, the workflow management, the AI chat, and the ability to import documents. I also trust the product's availability, and I found that the initial setup was simple and not complex at all. **What do you dislike about Laserfiche?** The support **What problems is Laserfiche solving and how is that benefiting you?** I use Laserfiche to manage workflows and store important documents, which enhances the business experience. ### 10. Efficient Document Management and OCR Capabilities **Rating:** 5.0/5.0 stars **Reviewed by:** Briana C. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Laserfiche?** I think Laserfiche is a great product, especially for its optical character reading which allows me to scan documents and utilize the metadata. It works great for our company. **What do you dislike about Laserfiche?** I have no dislikes. **What problems is Laserfiche solving and how is that benefiting you?** I use Laserfiche for workflows related to our bill of ladings and for processing invoices. It solves problems by allowing us to process documents within our system. ### 11. Effortless Document Management with Stellar Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Oliver M. | IT Technician, Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2025 **What do you like best about Laserfiche?** I like the ease of administration in terms of user creation and the end user's experiences with Laserfiche. The Microsoft Office integration works really well. **What do you dislike about Laserfiche?** The integrations with other platforms like Acrobat could be improved. Also, the ease of add-on installs for the app could be better. **What problems is Laserfiche solving and how is that benefiting you?** I use Laserfiche for managing and sharing documents in a secure platform. ### 12. Laserfiche exceeds our expectations and continues to improve **Rating:** 5.0/5.0 stars **Reviewed by:** Mike G. | Business Intelligence Director, Mid-Market (51-1000 emp.) **Reviewed Date:** October 21, 2020 **What do you like best about Laserfiche?** It has everything we need; a powerful suite of tools for document management, workflow automation, scanning, digital forms, and document repository. All of the components are full-featured, easy to use, and easy to deploy. The development team at Laserfiche is constantly improving the product, adding new features such as Smart Fields. **What do you dislike about Laserfiche?** Some users complain about the web browser user interface for the repository; searching for documents, opening, and printing can be cumbersome but the main issue seems to be the browser itself, and not the application interface. Most issues can be resolved by clearing browser cache, rebooting the computer, etc. but some users require the extra performance of the Windows client, which is very fast and resolves all of these potential issues. **What problems is Laserfiche solving and how is that benefiting you?** The Workflow application helps resolve a lot of automation challenges with handling digital documents, including SQL lookups for metadata. I believe this is the strongest aspect of the Laserfiche's suite of tools but I'm also very impressed by Quick Fields document scanning and the digital Forms component. We have replaced a lot of cumbersome processes that relied on paper forms, Excel spreadsheets, and email. ### 13. Easy Automation with Improvable Support **Rating:** 5.0/5.0 stars **Reviewed by:** Cynthia A. | Profesional en Archivo, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Laserfiche?** I use Laserfiche as a document management system and I love how easy it is to automate and design with this tool. Additionally, the initial setup was simple. **What do you dislike about Laserfiche?** Sometimes the attention from the head office is slow, especially in handling cases. **What problems is Laserfiche solving and how is that benefiting you?** I use Laserfiche for mass storage and process automation, and I like how easy it is to automate and design. ### 14. Feature-Rich and Great for End Users **Rating:** 4.5/5.0 stars **Reviewed by:** glenn T. | RMO, Enterprise (> 1000 emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Laserfiche?** great for end users and so many features **What do you dislike about Laserfiche?** A few things i hope are upcoming. Out of office on forms letting you redirect to someone (by a particular form). Also i would like in forms to be able to use a radial to select on a check box . **What problems is Laserfiche solving and how is that benefiting you?** We are putting our entire contract management onto it. ### 15. Great Product with lots of flexibilty **Rating:** 4.5/5.0 stars **Reviewed by:** Suzanne W. | Computer Technician, Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2024 **What do you like best about Laserfiche?** Love how flexiable the system is. There are so many ways to automate workflows. I also love that they have the Laserfiche Answers site, where you can ask for help on anything laserfiche and others can reply to your questions so you get help. Another create program is the Champions program where you met 1 a month and they show you tips and tricks or new things coming in Laserfiche. There is such a great network of support that you can find help and answers fairly quickly. **What do you dislike about Laserfiche?** There has been so many new features, enhancements and training that there really hasn't been a dislike I have found yet. **What problems is Laserfiche solving and how is that benefiting you?** We have created a lot on Automation within our HR and implementing some more solutions to make tasks easier. We have created a lot of new internal forms for Employees to use, so a process that could take a week to be moved around departments now is usually submitted, approved and through within days (sometimes hours). Employees and Supervisors have had been very responsive to using Laserfiche and trying to find more ways to use it in their departments. ### 16. Powerful Automation with Room for UI Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel P. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Laserfiche?** I love how powerful Laserfiche is behind the scenes. I also appreciate its high connectivity, which saves time and lets us integrate with our database. **What do you dislike about Laserfiche?** The interface could be more user-friendly. The capabilities and options are hidden behind other actions. **What problems is Laserfiche solving and how is that benefiting you?** Laserfiche helps with automation, organization, and high connectivity, saving time and allowing integration with our database. ### 17. Laserfiche Unlocks Automation and Adds Process Structure with Forms **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Utilities | Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Laserfiche?** Laserfiche can open opportunities for automation while adding structure to a process with Forms. It does take an internal investment and buy in from your org. **What do you dislike about Laserfiche?** Some parts of Laserfiche feel a bit cumbersome. I mainly use the Classic Forms Designer because it offers more flexibility. The new designer works well for simpler actions, but since you can’t step back partway through building a form, it feels safer to create the form in the Classic designer instead. **What problems is Laserfiche solving and how is that benefiting you?** It brings structure through a clear process, especially for onboarding, software procurement, and managing access-rights changes. ### 18. Transformative, Paperless Records Management **Rating:** 5.0/5.0 stars **Reviewed by:** Heidi F. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Laserfiche?** I love the integration tools in Laserfiche. I also find the system to be easy to use. **What do you dislike about Laserfiche?** The differences between the web and the client, I don't enjoy **What problems is Laserfiche solving and how is that benefiting you?** I use Laserfiche to electronically file documents, eliminating a paper trail and allowing for following retention. I love the integration tools for their ease of use. ### 19. Automation Excellence with Superb Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2023 **What do you like best about Laserfiche?** I love the automation in Laserfiche because it lets me work on other, more pressing tasks while Laserfiche runs in the background automatically. I also find their trainings to be very useful, and their customer service is amazing—there's always an expert to reach out to. Additionally, the initial setup was easy. **What do you dislike about Laserfiche?** Sometimes it can be hard to use as a new user. **What problems is Laserfiche solving and how is that benefiting you?** Laserfiche replaces manual entry, automates processes, and works while I sleep. It lets me focus on more pressing work while it runs in the background automatically. ### 20. Laserfiche saves time and money **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) **Reviewed Date:** April 20, 2023 **What do you like best about Laserfiche?** I like the innovative way you can streamline time consuming manual processes **What do you dislike about Laserfiche?** Sometimes it is difficult to find answers in the user forum. **What problems is Laserfiche solving and how is that benefiting you?** It is automating our in-state travel reimbursement process and our legal instrument process. We are working on invoices and requisitions, plan review, application processing , and employee onboarding. ### 21. Great software for document storage **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) **Reviewed Date:** April 16, 2025 **What do you like best about Laserfiche?** I enjoy the ease of use, and many case uses such as record management or document storage. **What do you dislike about Laserfiche?** Nothing comes to mind. I think if I had to nit pick something is sometimes the error could be hardware related and Laserfiche may not tell you right away. **What problems is Laserfiche solving and how is that benefiting you?** Laserfiche is helping reduce the amount of time it takes for forms to be completed. One example is instead of documents being sent email to email there is now one place where they can see all task and submit current forms. ### 22. Empowered by Laserfiche's Robust Capabilities **Rating:** 5.0/5.0 stars **Reviewed by:** Jocelyn S. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Laserfiche?** I love all the capabilities Laserfiche has, which I wasn't aware of until I went to some trainings and found out what it is really capable of doing. **What do you dislike about Laserfiche?** No comment **What problems is Laserfiche solving and how is that benefiting you?** Laserfiche has solved the use of physical document storage, helping us move towards digital records management. ### 23. Powerful document repository. **Rating:** 5.0/5.0 stars **Reviewed by:** Tammy D. | Records Officer/Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2025 **What do you like best about Laserfiche?** I like the search capabilities and organization using meta data. The streamline use of forms makes many aspects of data storage and form processing simple. **What do you dislike about Laserfiche?** Not much, any problems we have had were addressed promptly. **What problems is Laserfiche solving and how is that benefiting you?** Steam lining our storage use, search capabilities and form processing. ### 24. Powerful Workflows and API Automation That Saves Time **Rating:** 4.5/5.0 stars **Reviewed by:** Gilbert B. | Solutions Engineer, Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Laserfiche?** The Workflows, Business Processes and API allow you to automate manual processes and save users time **What do you dislike about Laserfiche?** There is a learning curve for new users, but this is helped by the Aspire training available from Laserfiche **What problems is Laserfiche solving and how is that benefiting you?** Taking manual business processes and automation them, saving users time. ### 25. Streamlines Processes with Superb Support **Rating:** 4.5/5.0 stars **Reviewed by:** S W. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Laserfiche?** I love the ease of use of Laserfiche and all the support and training available. **What do you dislike about Laserfiche?** I strongly dislike that smart fields is only for cloud or subscription **What problems is Laserfiche solving and how is that benefiting you?** I use Laserfiche for forms, repository, workflows, and payment integration. It helps solve paperless issues and process delays. ### 26. Great Program for Government for Automation and Records Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2024 **What do you like best about Laserfiche?** I like the search capabilities the best. I also like the records management and work flows. **What do you dislike about Laserfiche?** Sometimes I don't understand the terms that are being used to create workflows and what they do. Sometimes I would like more templates. **What problems is Laserfiche solving and how is that benefiting you?** It's helping us store all of our documents in one place which makes it easier for open records requests. It's also helping departments collaborate on processes by having a centralized document hub that uses a workflow process. Automating processes are great. ### 27. Powerful Workflow Solutions with Laserfiche **Rating:** 5.0/5.0 stars **Reviewed by:** Garry J. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Laserfiche?** I like the functionality of Laserfiche. It helps with workflows and forms, and I appreciate the enhancements. It works well for my organization, and the initial setup was easy. **What do you dislike about Laserfiche?** Not applicable **What problems is Laserfiche solving and how is that benefiting you?** Laserfiche helps with workflows and forms, improving functionality for my organization. ### 28. I haven't used it, but it looks promising! **Rating:** 4.5/5.0 stars **Reviewed by:** Allen S. | IT Tech 2, Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2024 **What do you like best about Laserfiche?** We don't have it yet, but the ease of use and support seem really good! **What do you dislike about Laserfiche?** We don’t have it yet. :( My only real concern is how difficult it might be to make sure our users actually use it. **What problems is Laserfiche solving and how is that benefiting you?** Data organization ### 29. Excellent Forms, Workflows, and Records Management **Rating:** 5.0/5.0 stars **Reviewed by:** Jillian S. | Deputy City Clerk, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Laserfiche?** I like the forms and workflows and the records management options **What do you dislike about Laserfiche?** I dislike the push for AI and all of these features not being brought to on prem users. **What problems is Laserfiche solving and how is that benefiting you?** It is helping us streamline basic forms within the gov ### 30. Laserfiche, the right answer **Rating:** 5.0/5.0 stars **Reviewed by:** JOHN G. | Sr Records Technology & Development Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2025 **What do you like best about Laserfiche?** I really appreciate the ease of use and the vast workflow functionality. **What do you dislike about Laserfiche?** We need more advanced workflow trainings. **What problems is Laserfiche solving and how is that benefiting you?** It allows us to implement workflows that assist with efficiency as well as manage our entire records database from one location. ### 31. Happy Customer **Rating:** 4.5/5.0 stars **Reviewed by:** Sarah P. | VP Accounting, Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2025 **What do you like best about Laserfiche?** I like being able to build workflows for the everyday task and save time. **What do you dislike about Laserfiche?** I don’t like searching for things and when other users delete things. **What problems is Laserfiche solving and how is that benefiting you?** Accounts payable being able to approve bills and store them has helped us ### 32. 2026 Empower **Rating:** 5.0/5.0 stars **Reviewed by:** Alyse B. | Admin 2, Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2024 **What do you like best about Laserfiche?** I like the many possibilities that can be completed with LF. **What do you dislike about Laserfiche?** I'm brand new to LF who inherited a repository that needs a lot of work. **What problems is Laserfiche solving and how is that benefiting you?** I need to retrieve past documents and LF helps me retrieve them. ### 33. Flexible Automation for Our Processes **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Enterprise (> 1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Laserfiche?** The flexibility to create custom automation for our business processes **What do you dislike about Laserfiche?** Lots of enhancements are for cloud. It would be nice to see more for self hosted customers. **What problems is Laserfiche solving and how is that benefiting you?** Integration are helping with data sharing across multiple systems. ### 34. Efficient, customizable, clean, powerful. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2024 **What do you like best about Laserfiche?** Customization features, simple UI, powerful workflow features. **What do you dislike about Laserfiche?** Some basic features are lacking and don't seem to be added after years of feature requests. **What problems is Laserfiche solving and how is that benefiting you?** Forms and the repository together have allowed us to go paperless. ### 35. Helpful Service and Streamlined Workflows with LF Forms **Rating:** 5.0/5.0 stars **Reviewed by:** Dylan S. | Special Project Data Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Laserfiche?** The helpful service and workflow and LF forms **What do you dislike about Laserfiche?** I dislike the push to move from self-hosted to the cloud. **What problems is Laserfiche solving and how is that benefiting you?** Getting rid of paperwork by moving it to electronic forms, and automatic filing of records ### 36. Efficient, Organized, and Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Heidy V. | Junior Laserfiche Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Laserfiche?** It's efficiency, organizational flows, and ease. **What do you dislike about Laserfiche?** That I cannot drag a document out from the web to my desktop. I have to download it. **What problems is Laserfiche solving and how is that benefiting you?** LF has been solving a lot of our manual processes. ### 37. Great Potential as We Keep Learning Laserfische **Rating:** 5.0/5.0 stars **Reviewed by:** Justin W. | Permit Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Laserfiche?** still learning more about this product, but there is great potential **What do you dislike about Laserfiche?** I am still learning laserfische and haven't got much hands on with it **What problems is Laserfiche solving and how is that benefiting you?** It is solving the issues of repetitive tasks ### 38. Easy-to-Use, Secure Workflow Routing and Record Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Laserfiche?** Easy to use secure workflow routing record management **What do you dislike about Laserfiche?** Budgetsubscription self hosted less AI features migration from AWs **What problems is Laserfiche solving and how is that benefiting you?** Workflow routing time saving document searching easier metadata fields enhance search security user management weblink ### 39. Streamlined Our Workflow with Strong Integration **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Enterprise (> 1000 emp.) **Reviewed Date:** April 14, 2025 **What do you like best about Laserfiche?** I like Laserfiche's interoperability and integration between systems. It's like the glue that holds all our siloed systems together and allows for data flow. I also find it easy to set up, which is always a plus. **What do you dislike about Laserfiche?** API access **What problems is Laserfiche solving and how is that benefiting you?** I use Laserfiche for process automation, solving manual processes and improving organizational efficiency. It acts as the glue for our siloed systems, enabling data flow and enhancing interoperability and integration. ### 40. Well-Structured Repository with Easy Workflow Automation **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Laserfiche?** Well structured repository for storing documents and creating workflows to automate business processes. Very easy to administer and setup security rules. **What do you dislike about Laserfiche?** The user interface is a little outdated, but that has been improved recently in version 12. Would like to see more AI features in the future. **What problems is Laserfiche solving and how is that benefiting you?** Easy way to store our client documents and ensure the repository security for our users. Permissions are easy to setup and track. ### 41. Great support and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** lecedric j. | System admin, Enterprise (> 1000 emp.) **Reviewed Date:** April 15, 2025 **What do you like best about Laserfiche?** Helps the city process invoices quickly. Also helps use store all of our city documents **What do you dislike about Laserfiche?** Nothing so far has been very helpful to city **What problems is Laserfiche solving and how is that benefiting you?** helping use keep documents safe and organized ### 42. Laserfiche Boosts Efficiency and Accuracy for Licensure & Financial Records **Rating:** 5.0/5.0 stars **Reviewed by:** William L. | IT Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Laserfiche?** Laserfiche helps improve our efficiency and accuracy maintaining licensure and financial records **What do you dislike about Laserfiche?** Very little. It is useful and easy to use **What problems is Laserfiche solving and how is that benefiting you?** Being able to process hundreds of licensure applications each week ### 43. Great intuitive product **Rating:** 5.0/5.0 stars **Reviewed by:** Tyler F. | Data Systems Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** May 31, 2023 **What do you like best about Laserfiche?** The product is intuitive and allows for great product placement and advancement. **What do you dislike about Laserfiche?** Signature integration could be better as well as document design **What problems is Laserfiche solving and how is that benefiting you?** ALlowingthe use of DAN to clear document space ### 44. Laserfiche as viewed by a government IT worker. **Rating:** 4.5/5.0 stars **Reviewed by:** Nick P. | Programmer Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2024 **What do you like best about Laserfiche?** The best part of Laserfiche is the robust support community. **What do you dislike about Laserfiche?** Reliance on Javascript in Forms can cause some breaks. Forms needs better query functionality. **What problems is Laserfiche solving and how is that benefiting you?** Processing and managing documents. ### 45. Laserfiche: Efficient, Easy to Use, and Extremely Reliable **Rating:** 4.5/5.0 stars **Reviewed by:** Christopher C. | Director of Procurement, Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Laserfiche?** Ease of use. Laserfiche has been an efficient tool. **What do you dislike about Laserfiche?** NA- I have not experienced any issues. It has been extremely reliable. **What problems is Laserfiche solving and how is that benefiting you?** invoice approval process between AP and Procurement ### 46. Cloud-Powered AI Support That Delivers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Laserfiche?** The best is using Cloud and increase support in AI **What do you dislike about Laserfiche?** The amount of time it takes to learn how to build out **What problems is Laserfiche solving and how is that benefiting you?** Centralized repository that is ADA ### 47. Strong Document Security and Retention with Easy Public Access **Rating:** 5.0/5.0 stars **Reviewed by:** Caitlin M. | Clerk of the Board, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Laserfiche?** Document retention and security, public access to documents **What do you dislike about Laserfiche?** Public portal for on-prem needs some better aesthetics **What problems is Laserfiche solving and how is that benefiting you?** The Commissioner's agenda request process is being digitized through Laserfiche ### 48. Strong Security and Repositories That Deliver **Rating:** 4.5/5.0 stars **Reviewed by:** Jeramiah S. | Home Renovator, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Laserfiche?** I like the security features and repositories **What do you dislike about Laserfiche?** I would like more options for fields and process diagram options **What problems is Laserfiche solving and how is that benefiting you?** It helps a lot with processing our Data ### 49. Effortless Setup and Compatibility **Rating:** 5.0/5.0 stars **Reviewed by:** Desmond H. | Records Director, Enterprise (> 1000 emp.) **Reviewed Date:** April 15, 2025 **What do you like best about Laserfiche?** I like Laserfiche for its compatibility. The initial setup was very easy. **What do you dislike about Laserfiche?** Nothing **What problems is Laserfiche solving and how is that benefiting you?** Laserfiche helps me with forms and designs, providing solutions for storage and documentation. ### 50. Granular Roles and Permissions Make Access Control Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Laserfiche?** Laserfiche has granular roles and permissions. It allows me to give users just the level permission they need. **What do you dislike about Laserfiche?** User licenses are expensive for smaller organizations. If you don't have several of the optional modules the functionality is reduced **What problems is Laserfiche solving and how is that benefiting you?** Laserfiche is helping us automate several business processes and we are just getting started. It definitely has saved staff time and simplified our work process. ## Laserfiche Discussions - [How many individuals in your workplace utilize Laserfiche Forms and Workflow?](https://www.g2.com/discussions/40188-how-many-individuals-in-your-workplace-utilize-laserfiche-forms-and-workflow) - 2 comments, 1 upvote - [Would it be possible to get a trial version of laserfiche RIO etc (e.g. billed weekly/monthly through dedicated server provider Laserfiche would partner with)? Would be great and safer than an offline I guess?](https://www.g2.com/discussions/40129-would-it-be-possible-to-get-a-trial-version-of-laserfiche-rio-etc-e-g-billed-weekly-monthly-through-dedicated-server-provider-laserfiche-would-partner-with-would-be-great-and-safer-than-an-offline-i-guess) - 3 comments, 1 upvote - [What is the best way to explain Laserfische to a non-user?](https://www.g2.com/discussions/34045-what-is-the-best-way-to-explain-laserfische-to-a-non-user) - 3 comments, 1 upvote - [What is Laserfiche software?](https://www.g2.com/discussions/what-is-laserfiche-software) - 2 comments - [View Laserfiche pricing details and edition comparison](https://www.g2.com/products/laserfiche/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-07+14%3A22%3A24+-0500&secure%5Bsession_id%5D=aecfcd53-b408-4f1a-8da6-cfff326540dc&secure%5Btoken%5D=456b704654559a56ff17da960a4f5e2e180c7617b55ceeafccdb99fcdd64bd72&format=llm_user) ## Laserfiche Integrations - [Accela](https://www.g2.com/products/accela/reviews) - 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[Microsoft SQL Server](https://www.g2.com/products/microsoft-sql-server/reviews) - [Oracle Database](https://www.g2.com/products/oracle-database/reviews) - [Redtail Technology](https://www.g2.com/products/redtail-technology/reviews) - [SAP BusinessObjects Business Intelligence (BI)](https://www.g2.com/products/sap-businessobjects-business-intelligence-bi/reviews) - [TeamDynamix IT Service Management](https://www.g2.com/products/teamdynamix-it-service-management/reviews) - [TrakitWorks](https://www.g2.com/products/trakitworks/reviews) - [Unit4 ERP](https://www.g2.com/products/unit4-erp/reviews) ## Laserfiche Features **File Management** - Device Syncing - Web Interface - File Type Support - Search - Mobile Apps **Edit** - File Type - Color - Crop - Size **Invoice Management** - Capture - Supplier Portal - Repository **Digital Workflows** - Logic and Conditions - No-Code Or Low-Code - Document Management **Operating System** - PC Operating System - Mac Operating System - Linux Operating System **Document Processing** - File Type - Data Extraction - Mobile Capability - Intelligent Processing - Image Enhancement **Customization** - Custom Fields - Conditional Logic - Multi-page Forms - Design **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Enterprise Content Management (ECM)** - Autonomous Task Execution - Natural Language Interaction - Decision Making **Agentic AI - Cloud Content Collaboration** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Collaboration** - File following - File Sharing - Simultaneously Editing - Change Tracking / Audit Logs **Process Management** - Process Overview - Process Analysis - Real-Time Process Monitoring - Unstructured Processes - API Connection - Intelligence - Document Approval **Logistics** - Upload - Email Attachment - Direct Send - Document Management - Search **Invoice Processing** - Matching - Payments - Workflows - Tax Compliance **Forms** - Data Mapping - Templates - Mobile-Friendly Forms **Platform Additional Functionality** - Integration - File Conversion - Windows and Mac **Additional Functionality** - Embedded Forms - Offline Capability - Notifications - Payments - Mobile Forms **Administration** - User and Role Management - Policies and Controls - Device Management - Storage Limits - Storage Zones - Security **Customization** - Document Generation - Process Design - Process Repository - No-Code App Development - Low-Code App Development **Analytics** - Due Dates - Benchmarking - KPIs **Automation** - Workflow Automation - Workflow Mapping - Real-Time Updates - Robotic Process Automation **Agentic AI - OCR** - Autonomous Task Execution **Platform** - Performance and Reliability - Reporting and Auditing - System of Record Integration - APIs **Collaboration** - Permissions for Sharing - Data Unification - Accessibility - Process Routing **Integration** - Accounting - Payment Integration - ERP **Agentic AI - Digital Process Automation (DPA)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Business Process Management** - Multi-step Planning - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **File Management** - File Type Support - Metadata - OCR Scanning - Versioning - Collaboration - Document Assembly - Form Creation - Portals and Sites - Disposition - Search - Web Interface - Mobile Apps **Workflow** - Process Automation - Conditions - Activities - Records Management - Case Management **Platform** - Internationalization - Performance and Reliability - Reporting and Auditing - System of Record Integration - APIs **Risk** - Analysis - Identification - Scoring **Recovery** - Recoup - Reporting **Audit** - Filters - Post Audits - Overpayments - Duplicates **Process Development** - Process Routing **Fraud** - Vendor Checks - Data Generation - Monitoring **Agentic AI - AP Automation** - Autonomous Task Execution - Proactive Assistance - Decision Making ## Top Laserfiche Alternatives - [DocuWare](https://www.g2.com/products/docuware/reviews) - 4.4/5.0 (238 reviews) - [Square 9 Softworks](https://www.g2.com/products/square-9-softworks/reviews) - 4.5/5.0 (171 reviews) - [Hyland OnBase](https://www.g2.com/products/hyland-onbase/reviews) - 4.4/5.0 (308 reviews)