Aaron C.
AC
Aaron C.
Author
Small-Business (50 or fewer emp.)
"Excellent service"
5/5
What do you like best about Landbot?

Very straightforward process of creating a bot. I do lean on Chat GPT to walk me through some steps, but the actual building process is quite amazing. Review collected by and hosted on G2.com.

What do you dislike about Landbot?

Being new to this AI stuff it's always important to give clear directions. The gentleman in the videos has a thick accent (I'm American). Can they have another voice speak for Him? It would be very helpful. Review collected by and hosted on G2.com.

Verified User in Higher Education
GH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Recommendation for Chatbot Beginners"
4.5/5
What do you like best about Landbot?

It is clear and you can quickly find your way around. The provided templates make it easier to get started. The option to test the bot during editing was very helpful. Review collected by and hosted on G2.com.

What do you dislike about Landbot?

Instructions and videos in German would be great Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Verified User in Education Management
Enterprise (> 1000 emp.)
"Surprisingly good product and great support!"
5/5
What do you like best about Landbot?

Shortly after I registered with Landbot, I received an invitation from support to assist me with challenges. This clearly led to us continuing to use the product and upgrading.

The support via video call was very friendly, competent, and straightforward. We can wholeheartedly recommend Landbot, we are truly impressed. Review collected by and hosted on G2.com.

What do you dislike about Landbot?

More integrations with other tools could be provided, such as with Microsoft products (e.g., SharePoint) Review collected by and hosted on G2.com.

CL
Cédric L.
Marketing consultant
Small-Business (50 or fewer emp.)
"Landbot, the new tool to automate lead generation"
5/5
What do you like best about Landbot?

What I particularly love is its ease of use, even without advanced technical skills, and its extensive customization options to meet specific user needs Review collected by and hosted on G2.com.

What do you dislike about Landbot?

Sometimes i kinda dislike the UI because it tend to slow down when you're editing a bot with a lot of features in it Review collected by and hosted on G2.com.

Amaka U.
AU
Amaka U.
Founder & CEO
Small-Business (50 or fewer emp.)
"Most powerful chatbot builder on the market"
5/5
What do you like best about Landbot?

Landbot is really easy for non-technical people to use and has lots of capabilities for integrations so you can use your own custom code. The inbuilt logic is very sophisticated, much more potential for branching / conditional logic / more complex rules, than even the largest chatbot builders on the market. That said, the ease with which you can add webhooks in different places makes it feasible to customize even further Review collected by and hosted on G2.com.

What do you dislike about Landbot?

The inbox feature (which is the admin facing portal where you can interact with people using your chatbot live), doesn't have many features that let's you organize the conversations. Plus, it would be great if there was a landbot app so I can reply to things on the go Review collected by and hosted on G2.com.

Ernesto A.
EA
Ernesto A.
Ditital Marketing and Business Consultant
Small-Business (50 or fewer emp.)
"Great connectivity"
4.5/5
What do you like best about Landbot?

I really like that you can create a 100% custom bot and integrate it with practically any system. It is very easy to use. Review collected by and hosted on G2.com.

What do you dislike about Landbot?

That sometimes the constructor is complicated in the sense that some things have to be redone that could be cloned Review collected by and hosted on G2.com.

Valentín R.
VR
Valentín R.
Information Technology Operations Specialist
Small-Business (50 or fewer emp.)
"The perfect tool for professional communication"
4.5/5
What do you like best about Landbot?

With ease and elegance, you can assemble your Chatbot tool. In just one hour, you'll have the bot implemented on Messenger, WhatsApp, or your website. Automate processes through the numerous automation tools you can integrate (for example sending a email with information asked on the chat), helping your company provide excellent and modern service.

Having any issues or doubts being a Landbot customer?

The Customer Service and sales specialists are very friendly and always eager to help, seeking the best solution for the customer.

In my company, Landbot is the first tool we open to start our work. Review collected by and hosted on G2.com.

What do you dislike about Landbot?

Currently, the only downside we are encountering is that they do not have a developed app for iOS or Android, therefore, we have to access it through the browser.

Although the Landbot website is very well optimized for use via internet browsers on mobile devices, it would be more convenient to have an app that can notify when new messages incomes (for example). Review collected by and hosted on G2.com.

TIAGO O.
TO
TIAGO O.
CEO
Small-Business (50 or fewer emp.)
"Best price / benefit relation"
4.5/5
What do you like best about Landbot?

Very user friendly e reliable non-code platform Review collected by and hosted on G2.com.

What do you dislike about Landbot?

Some automatic messages are in English and I can't customize or translate them to Portuguese Review collected by and hosted on G2.com.

Heini R.
HR
Heini R.
Graphic concept designer
Mid-Market (51-1000 emp.)
"Landbot heavy user"
4.5/5
What do you like best about Landbot?

It's versatile and easy to use. One of my favourite tools. :-) Review collected by and hosted on G2.com.

What do you dislike about Landbot?

I hope Landbot could take more to consideration the customers, that don't work with marketing.

I also whish there was a Bookings integrations build in Landbot.

We use Landbot mostly as coaching tool and it would be great to have integrataed possibility to make and send PDF summary's of your chats with the coach in Landbot. Now these summarys must be send trought integrations and there is technical and GDPR based problems with them occasionally. Review collected by and hosted on G2.com.

ER
erika r.
Digital Mentor
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"A great starter"
5/5
What do you like best about Landbot?

It is easy to understand and the codes are simple. Review collected by and hosted on G2.com.

What do you dislike about Landbot?

The free trial es very short and can not explore more functions of this wonderful platform Review collected by and hosted on G2.com.