---
title: L2L Reviews
meta_title: 'L2L Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 216 reviews by the users' company size, role or industry
  to find out how L2L works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 216
  scale: '5'
date_modified: '2026-07-07'
parent_category:
  name: Manufacturing
  url: https://www.g2.com/categories/manufacturing
---

# L2L Reviews
**Vendor:** L2L  
**Category:** [Connected Worker Platforms](https://www.g2.com/categories/connected-worker-platform)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 216
## About L2L
L2L is the Connected Manufacturing Operations Platform that eliminates downtime and increases productivity. Our platform delivers real-time guidance to frontline teams, unified control for operations leaders, and measurable insights for global executives. By digitizing frontline guidance and unifying system connectivity, we help manufacturers uncover, dispatch, and fix problems instantly, saving our customers over $5B annually in downtime costs. Why Manufacturers Choose L2L: - Fast Time to Value: Unlike legacy software that takes years to implement, our flexible approach delivers measurable impact in as little as 16 weeks. We provide a proven roadmap that allows you to start with maintenance stability and scale to total operational excellence. - By Manufacturers for Manufacturers: We don&#39;t just understand your challenges; we&#39;ve lived them. L2L was built up from the shop floor and our team has decades of hands-on manufacturing experience. - Unified Shop Floor Execution: Stop chasing information across disparate systems. L2L unifies point systems like ERP, CMMS, MES, and more into one easy to use system for the frontline. Eliminate Blockers. Drive Productivity with L2L.



## L2L Pros & Cons
**What users like:**

- Users highlight the **ease of use** of L2L, enabling quick setup and efficient task management across devices. (97 reviews)
- Users highlight the **easy creation** process of L2L, making guide development quick and intuitive for all users. (30 reviews)
- Users value the **ease of use and robust functionality** of L2L, enhancing task management and operational tracking. (29 reviews)
- Users value the **ease of instruction creation** with SwipeGuide, noting its intuitive interface and quick setup. (29 reviews)
- Users highlight the **increased efficiency** of L2L, streamlining operations and enhancing productivity with ease of use. (24 reviews)
- Media Uploads (23 reviews)
- Users value the **user-friendly interface** of L2L, making it easy for frontline employees to access guides quickly. (19 reviews)
- Setup Ease (19 reviews)
- Users appreciate the **user-friendly interface** of L2L, enhancing their efficiency and simplifying data management. (19 reviews)
- Users praise the **navigation ease** of L2L, highlighting its user-friendly design and adaptability for various tasks. (17 reviews)

**What users dislike:**

- Users highlight the **limited options** for managing SOPs, leading to difficulties in data retrieval and functionality. (21 reviews)
- Users are frustrated by the **limited features** of L2L, impacting usability and access to essential information. (16 reviews)
- Users find **editing difficulties** frustrating, especially with limited options and issues like cursor misalignment. (14 reviews)
- Users find the **complex usability** of L2L challenging, particularly with setting up and navigating new features. (12 reviews)
- Users are frustrated by **missing features** that hinder data visibility and complicate retrieval processes in L2L. (12 reviews)
- Users find the **editing limitations** frustrating, hindering effective SOP management and ease of use. (11 reviews)
- Users find the **cluttered interface** of L2L frustrating, making navigation and editing difficult at times. (11 reviews)
- Users face **image editing difficulties** with limited options and issues like cursor movement and shape rotation. (10 reviews)
- Users find the **steep learning curve** frustrating due to obscured fields and a cluttered interface for new users. (9 reviews)
- Editing Issues (8 reviews)

## L2L Reviews
  ### 1. Instant results on the fly with quick and easy validation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Adam L. | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 01, 2023

**What do you like best about L2L?**

I love the version control of instructions. Only the version I want to be accessed can be accessed. No longer do we have expired paper copies of work instructions full of unnecessary verbiage and minimal pictures out on the shop floor collecting dust.

**What do you dislike about L2L?**

I would like to see an improved approval process for submitted work instructions. I would like to be able to add notes within the content so the editor can see what needs to be corrected.

**What problems is L2L solving and how is that benefiting you?**

They continue to address the ease of use on reviewing the analytics of work instructions and checklists.

  ### 2. Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Javier H. | Maintenance Manufacturing Intern, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 23, 2024

**What do you like best about L2L?**

I like the ease of access and implementation.

**What do you dislike about L2L?**

I don't like the interface. I think it gets too overwhelming so I would like to see some filters or ways to identify what swipeguides have been used and when the last time they were used, etc. That would be extremely beneficial.

**What problems is L2L solving and how is that benefiting you?**

It is solving the discrepancy and variety in work procedures. This is to set a standard SOP on the work procedures for whatever the subject is. It helps because it increases efficiency.

  ### 3. SwipeGuide the tool to use!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mia W. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 16, 2024

**What do you like best about L2L?**

I love that you can add photos, videos, gifs for extra guidance.

**What do you dislike about L2L?**

For my company, we have to much to choose from and selections change, so having a drop down menu of choices would be helpful.

**What problems is L2L solving and how is that benefiting you?**

SwipeGuide has given my company the ability to eliminate the use of paper. We are now able to use our guides/checklists with signatures/dates to show accuracy and accountablility. We are using SG as a learning tool. Our operators are able to use SOP's as step-by-step guidance as they operate machines or learn a new process/cleaning process.

  ### 4. Pure “GOLD”. The strategic direction of the company is spot on

**Rating:** 5.0/5.0 stars

**Reviewed by:** Phil A. | Vice President Information Technology, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 15, 2024

**What do you like best about L2L?**

Interaction with L2L customers and L2L resources that share the same passion for continuous improvement. Very well run and coordinated. The conference flowed very well which allowed a good amount of instruction as well as interaction. The forward thinking vision with AI, BI and rules based automation is exactly where we all need to focus and L2L has done a great job in moving quickly in these game changers.

**What do you dislike about L2L?**

I honestly can't think of anything. I didn't like the onions in the pasta last night. Does that count?

**What problems is L2L solving and how is that benefiting you?**

Simple access to real-time information that drives continuous improvement. Putting information on the table and empowering resources to fix the problems. It all starts with building the right culture and L2L drives culture in the right way

  ### 5. Working Man Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Shawn a. | Team Lead, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 30, 2024

**What do you like best about L2L?**

L2L is an effective tool for communicating production targets and needed maintenance. 
The interface is fairly intuitive and easy to use.

**What do you dislike about L2L?**

When a work order is placed and then downgraded by maintenance it is easy for the needed work to fall off the radar. Would like to see an automatic upgrade or notification after a set period of time.

**What problems is L2L solving and how is that benefiting you?**

It allows any user to see where we stand in regards to productivity and downtime from anywhere in the company.

  ### 6. SwipeGuide is a very forward-thinking company and the software is intuituve.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 20, 2024

**What do you like best about L2L?**

The software is very easy to use when creating work instructions. I also like the checklist function. We use the checklist function extisivley and it has transformed our quality data collection.

**What do you dislike about L2L?**

My only complaint would be the API function. We don;t have a lot of IT support so setting this function up is very difficult.

**What problems is L2L solving and how is that benefiting you?**

SwipeGuide has transformed our work instructions and training. The software has made making standards very easy and transferable to our employees.

  ### 7. Beneficial but time consuming

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 15, 2024

**What do you like best about L2L?**

Using SwipeGuide for Standard Work allows us to edit and change a process on the fly instead of having to edit documents on the floor.

**What do you dislike about L2L?**

Adding pictures can be a time consuming process.

**What problems is L2L solving and how is that benefiting you?**

Swipeguide is replacing our Standard Work instructions on the floor that are out of date or the wrong revision. Benefiting us because it is easy to edit the work instructions on computer instead of having to deal with more paperwork.

  ### 8. SwipeGuide is not reallly suitable to our current SOP control system

**Rating:** 1.0/5.0 stars

**Reviewed by:** Hanh T. | Enterprise (> 1000 emp.)

**Reviewed Date:** May 15, 2024

**What do you like best about L2L?**

Visualize some simple SOP with video, picture, GIF.

**What do you dislike about L2L?**

- Too complicated (so many click action to build an instruction)
- Cannot export excel file of SOP master list with full information (who write, who approve, date of approval,...)
- Cannot upload table
- Just only to visualize very simple guideline, but we want to manage all SOP into only 1 platform, no need to have too many platform to control SOP.

**What problems is L2L solving and how is that benefiting you?**

Only can update very simple guide, cannot upload complicated table, flow.

  ### 9. L2L has helped to streamline my workload. The support has been top notch.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Defense & Space | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 10, 2024

**What do you like best about L2L?**

This platform helps connect me to my fellow employees and distrubute workload effienctly.

**What do you dislike about L2L?**

I currently do not have any issues regarding the L2L platform but if I do I will take notes.

**What problems is L2L solving and how is that benefiting you?**

The connect workforce platform helps to solve the issues of assigninig work to employee correctly and time efficently.

  ### 10. Easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Oscar G. | Manufacturing Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** May 15, 2024

**What do you like best about L2L?**

It is easy to learn to interact with its interface, the learning time is greatly reduced and the information acquired by associates is greater since being able to add videos and gifs makes for a better experience.

**What do you dislike about L2L?**

The videos have to be edited before being uploaded, if we could edit videos by cutting and speed up the time in the platform it would be a great help.

**What problems is L2L solving and how is that benefiting you?**

Reduces training time and increases first-pass yield in new associates

  ### 11. From chaos to SwipeGuide

**Rating:** 4.0/5.0 stars

**Reviewed by:** Michael C. | Proces Expert, Manufacturing, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 15, 2024

**What do you like best about L2L?**

It's very easy to create and to use. It is very approachable as an end user.

**What do you dislike about L2L?**

Mainly the older generation has a bit more difficulty at first with the transition to digital transformation but this is with any app.

**What problems is L2L solving and how is that benefiting you?**

We mainly notice that it takes us less time to train an operator at a workstation. In addition, we also make fewer mistakes, check for quality better and especially uniformly, and finally we also have fewer technical breaks.

  ### 12. Work planning and dispatches

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.)

**Reviewed Date:** September 03, 2024

**What do you like best about L2L?**

Easy to post what is needed to be done for the work for multiple sources within the company.

**What do you dislike about L2L?**

Needs universal form control/editing so we don't have to attach outside forms. Creating a form template within the system should be possible.

**What problems is L2L solving and how is that benefiting you?**

Allows me to share project plans with outside resources that need to get the work done.

**Official Response from Ianni Le:**

> Thank you for taking the time to share your thoughts about L2L Connected Workforce Platform. It is our privilege to work alongside you to continuously improve the L2L platform.

We greatly appreciate your feedback, trust, and partnership as we work to best meet our users' needs. We're grateful to have you as part of the L2L family!

  ### 13. To go

**Rating:** 1.5/5.0 stars

**Reviewed by:** robert t. | groupleader, Enterprise (> 1000 emp.)

**Reviewed Date:** July 31, 2024

**What do you like best about L2L?**

has a lot of information at your fingertips.

**What do you dislike about L2L?**

Not user-friendly. Hard to navigate. Extra logins.

**What problems is L2L solving and how is that benefiting you?**

Rejected trailers can be shared on this site. Uploaded pictures can be viewed also.

  ### 14. User friendly experience that is easy to edit

**Rating:** 4.0/5.0 stars

**Reviewed by:** Derek S. | Enterprise (> 1000 emp.)

**Reviewed Date:** December 01, 2023

**What do you like best about L2L?**

Good looking interface that is easy to operate as a user. Easy to create a new guide and very fast at updating changes. Great experience using the platform however there are some features I do feel SwipeGuide are lacking and could introduced.

**What do you dislike about L2L?**

1. Having the ability to duplicate full topics and not just individual steps and instructions would be very helpful for our application. Since we are creating similar guides for multiple lines this would allow the creation of guides to be much quicker and more easy.

2. The ability to see reports in real time as they are filled out on the admin account would be useful to see the progress of checklists and catch small issues before they become big problems. This is something that Pierre and Adele are helping with for our specific application so hopefully a solution to this can be found.

**What problems is L2L solving and how is that benefiting you?**

SwipeGuide is giving a digital solution to our cleaning processes that can be auditted. We currentluy use paper documents and excel sheets to complete this. The excel sheet at this stage does give a better real time visulisation than SwipeGuide and is the reason we have not fully switched to using SwipeGuide yet.

  ### 15. SwipeGuide implementation

**Rating:** 4.5/5.0 stars

**Reviewed by:** Simon v. | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 01, 2023

**What do you like best about L2L?**

SwipeGuide is very easy to use. A short example is that yesterday I created a new account for one of our employees who wanted to create an user instruction. (he was made enthusiastic by hearing how much it helped his colleagues)

Within 30 minutes he was able to have used the platform and finish creating the instruction on how to use our instrument for measuring viscosity.

**What do you dislike about L2L?**

It is not perse a dislike but more of a point of improvement. SwipeGuide is relatively a young company therefore certain features could still be lacking. For example checklist offer only a yes or no option. For some companies that would be enough but we need a bit more options to create detailed reports. 

However with the way the support is given by the SwipeGuide team I have no doubt that the product will be developed much further. In our evaluation calls the team listens to the needs of me and my team and look towards a way of implementing the needs in the system.

**What problems is L2L solving and how is that benefiting you?**

SwipeGuide is solving for us that we get the 'tribal' knowledge out of the head of the operators and into a system. The system is available to everyone that needs to work in our production. We take a burden of the knowledgeable and experienced operators and we make our proces more sturdy. If someone would be to fall out due to whatever reasons we would have lost a lot of knowledge without SwipeGuide.

  ### 16. Smooth instruction creation system

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Dairy | Enterprise (> 1000 emp.)

**Reviewed Date:** May 15, 2024

**What do you like best about L2L?**

Easy to use and it's quick to update when changes are made to instructions

**What do you dislike about L2L?**

Edits of pictures could benefit from a bit more options (shapes) and if you type too fast the "cursor" will move from the end of the word to the beginning. Moving around different instructions sometimes have a bit of trouble with updating correctly.

**What problems is L2L solving and how is that benefiting you?**

I no longer have to work with editing pictures in excel and print physical copies of work instructions, swipeguide is easy to update and instead of editing and printing new copies with every update I can just move around, copy and update instructions fast in real time.

  ### 17. L2L Summit 2024

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jose  M. | Enterprise (> 1000 emp.)

**Reviewed Date:** May 14, 2024

**What do you like best about L2L?**

This summit is very joyful, it has good case study to evaluate how we use L2L on our day by day. Also is good to hear about the new updates for us as companies.

**What do you dislike about L2L?**

By the moment all has been good, keep doing like this.

**What problems is L2L solving and how is that benefiting you?**

The BI and AU updates willl be very useful for our company, the only topic pending is the cost of it.

  ### 18. Super user-friendly application

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mariël D. | Co-owner and product/process developer, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 04, 2023

**What do you like best about L2L?**

Creating a guide or checklist in SwipeGuide is very user-friendly.  Within half an hour we created a guide including visuals. From now on users of this equipment can learn how to do the measurements by themselfs and an explanation by a colleague is no longer required.

**What do you dislike about L2L?**

It was quite a hassle to login at first. There was some unclarity about the fact that I had to fill in a workspace code. A colleague had stumbled upon this problem before and helped me to fix this problem.

**What problems is L2L solving and how is that benefiting you?**

In our company a lot of knowlegde is not documented, so SwipeGuide helps us to make structured and visual work instructions. Now, the few people that have the knowledge about certain equipment do not loose too much time by explaining stuff to other colleagues. On top of that, we become less dependent on a few people that know most things.

  ### 19. Swipe Guide good application

**Rating:** 4.5/5.0 stars

**Reviewed by:** ELVIS B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 15, 2024

**What do you like best about L2L?**

Its easy for operators for better understandig the process. For new operators its easy access to learn quickly his job specification. For administrator its very easy to make instructions, and translate.

**What do you dislike about L2L?**

Its hard to dislike, but maybe somethimes have some errors, but its very rare.

**What problems is L2L solving and how is that benefiting you?**

Swipeguide is solving our problems like fixing errors. Usualy its fast response, and its helps to not stopping our job

  ### 20. Learning more of L2L

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jasan B. | Enterprise (> 1000 emp.)

**Reviewed Date:** May 15, 2024

**What do you like best about L2L?**

Meeting fellow customers and discussing several similar topics and solutions.

**What do you dislike about L2L?**

It would be nice to be more deliberate in meeting new people and where they are from and thier role related to L2L. It is not easy to meet people who are similar in role or responsibility.

**What problems is L2L solving and how is that benefiting you?**

It brings many aspects of production and maintenance to the forefront and helps identify issues.

  ### 21. SwipeGuide Support is Tremendous.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Trenton B. | Corporate Training and Learning, Professional Training & Coaching, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 21, 2023

**What do you like best about L2L?**

SwipeGuide service has been excellent. Having folks supporting us as we need has always been a steady delivery. We have learned the process for guide creation very quickly and are implementing the resource around the corporation. They want to hear what they can do to meet our company's needs and make product adjustments. 

\improve their product.

**What do you dislike about L2L?**

We desire to use SG as a certification tool as well, and it would be nice if we could provide a better assessment tool for scenarios like that.
We also struggle with retrieving data that SG collects. We desire to go back past 30 days for retrieving data and it is much more difficult to track that type of data down as they don't have features set up to do that currently.

**What problems is L2L solving and how is that benefiting you?**

It allows us to capture processes that have been in place for years. We can now create formats that provide easy access to learning for our workers.

  ### 22. Timing but a good add!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Terra B. | Maintenance fabricator, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 18, 2024

**What do you like best about L2L?**

Can connect with the other people at work better and sometimes faster

**What do you dislike about L2L?**

It's a little hard to navigate but getting the hang of it!

**What problems is L2L solving and how is that benefiting you?**

Less radio action! Making it easier for our techs to get more information before starting on a new task

  ### 23. easy to use

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Food Production | Enterprise (> 1000 emp.)

**Reviewed Date:** August 21, 2024

**What do you like best about L2L?**

with swipe guide it is more easy to track all the checks that needs to be done

**What do you dislike about L2L?**

i dont think there is nothing i dislike on swipe guide

**What problems is L2L solving and how is that benefiting you?**

we can check thrue the email reports we get if people are checking what tey are supose to check

  ### 24. Very Informative

**Rating:** 4.5/5.0 stars

**Reviewed by:** Shane P. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 15, 2024

**What do you like best about L2L?**

The platform is very easy to use, understand, implement on a day to day basis.

**What do you dislike about L2L?**

So far, I haven't run into anything on L2L that I disliked.

**What problems is L2L solving and how is that benefiting you?**

Being able to see performance metrics in real time helps motivate employees to keep trying to do better. Also, tracking maintenance issues allows use to be preemptive with many issues.

  ### 25. L2L Connected Workforce Platform helps us stays in control of our open work items

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 03, 2024

**What do you like best about L2L?**

Organizing open work items in a searchable database. Creating Child work orders to parents is a simple.

**What do you dislike about L2L?**

Material searches can be difficult at times.

**What problems is L2L solving and how is that benefiting you?**

Documenting maintenance performed and determining resource hours and material cost spent for Project Activities.

  ### 26. Useful for a variety of applications

**Rating:** 3.5/5.0 stars

**Reviewed by:** Morgane P. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 02, 2023

**What do you like best about L2L?**

I enjoy the fact that it summarizes possibly a very large amount of information to find and read, into short and easy to follow instructions with images and videos. As a technical writer for the swipe guides, I also appreciated that the software was easy to use and very user friendly. Adding information, moving information around, and adding pictures or videos was a breeze.

**What do you dislike about L2L?**

If you are experiencing a problem and the swipe guide for troubleshooting does not fix the issue on hand, you need to dig further. Also, a phone/tablet is required to scan the QR codes however in our current lab, none of the chemists working have a work phone/tablet they can use.

**What problems is L2L solving and how is that benefiting you?**

We have written these swipe guides to have posted around our laboratory for a variety of things such as, but not limited to, summarizing SOP's on equipment calibration, equipment use, and troubleshooting equipment or hardware issues.

  ### 27. Great Tool for Standardizing Work

**Rating:** 5.0/5.0 stars

**Reviewed by:** Meghan B. | Enterprise (> 1000 emp.)

**Reviewed Date:** November 01, 2023

**What do you like best about L2L?**

I love how easy it is to create step by step instructions for my associates and fellow collegues. It can be hard to remember the details of certain tasks when you do them once a month. It is nice to know I can refresh my memory in a few short clicks. The image and video upload allows for easy understanding between writer and reader. The security of the site is, additionally, a big plus. Everyone is very pleased with the accessibility and assistance with the learning curve. It was very easy to inegrate into processes.

**What do you dislike about L2L?**

I wish there was a view from reader's perspective tool, so I could click it and see how it will view.

**What problems is L2L solving and how is that benefiting you?**

This tool is making it easier to find and access step by step instructions for doing everyday tasks. Before Swipeguide, associates would lose paper instructions or the guides would get damaged. Swipeguide allows us to store standardize work instructions in one easy to access place rather than 100 different folders.

  ### 28. Great data for "performance" reviews.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 01, 2024

**What do you like best about L2L?**

Dispatch interface is easy to use with good filters.

**What do you dislike about L2L?**

Unable to filter out dispatch types in machine history

**What problems is L2L solving and how is that benefiting you?**

Data aggregation

  ### 29. 1st time here, great experience.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Christopher s. | Supervisor, Plant Production, Preventative Maintenance , Mid-Market (51-1000 emp.)

**Reviewed Date:** May 15, 2024

**What do you like best about L2L?**

Listening to how other companies use L2L, seeing new functions coming our way, & meeting the L2L crew.

**What do you dislike about L2L?**

Some of the speeches seemed more focused on statistics of the workforce that are good to know but went on a little too long

**What problems is L2L solving and how is that benefiting you?**

Scheduling options are great. Checklist options. Visibility is fantastic.

  ### 30. Great interactive method for Creating SOPs, checklists and process breakdowns

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Food Production | Enterprise (> 1000 emp.)

**Reviewed Date:** May 29, 2024

**What do you like best about L2L?**

Having an application that allows you to go back to pictures/clips that were already used without having to upload them all the time.

**What do you dislike about L2L?**

The HTML Layout could be updated/modernized to improve the user experience. I also recommend having an easier way/quick access way to view a document from the perspective of the user on an adminastrative account.

**What problems is L2L solving and how is that benefiting you?**

It helps record SOPs and WIs in a centralized area where the documents can be viewed by colleagues for use throughout our production environment.

  ### 31. Uselfull tool for documenting process

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Food Production | Enterprise (> 1000 emp.)

**Reviewed Date:** May 16, 2024

**What do you like best about L2L?**

Very user friendly to capture information and edit. Having all of the photos used in previous work sessions available is makes the tool a good shared workspace.

**What do you dislike about L2L?**

It would be nice to be able to edit the photo file name in the guide after uploading. Uploading videos are not as intuitive as a photo but feasible. If the swipeguide could have a photo or video editor make gifs or snips of videos that would be great.

**What problems is L2L solving and how is that benefiting you?**

Documents best practices ehile allowing for multiple users to have input.

  ### 32. Great option for trainings, equipment inspections, and documenting procedures.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Griffin K. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 15, 2024

**What do you like best about L2L?**

I love how easy it is to use for the frontline employees. Anyone can simply swipe through the guides.

**What do you dislike about L2L?**

Having to use a password to access the swipeguides can be frustrating, as employees may not remember the password.

**What problems is L2L solving and how is that benefiting you?**

Easily provides training on operating procedures, which is standardizing our work tasks.

  ### 33. One platform that captures all aspects of KPI's.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joe A. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 15, 2024

**What do you like best about L2L?**

L2l is continuing to tailor the platform from feedback of the customers.

**What do you dislike about L2L?**

Not having the option to not update a new rollout. I would like to see a update through before allowing a new update to be implemented.

**What problems is L2L solving and how is that benefiting you?**

Maintenance reliability, traceability and accountability through analysis of collected data.

  ### 34. Great for the right application!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Thomas K. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 01, 2023

**What do you like best about L2L?**

It's so easy to give users links to SwipeGuides. Especially online, it's super quick for people to access the guides. Plus, updating guides is very easy.

I use SwipeGuide for creating guides to answer frequently asked questions from customers and I send out guides multiple times per day. I update and maintain the guides themselves roughly every week or so. Customers always provide very positive feedback on how easy it is to use the guides.

**What do you dislike about L2L?**

Sometimes, the domain organization can be frustrating. I've talked to other groups about integrating SwipeGuide and it can be expensive to get the domain organization to where you want it (ex. if you want some guides to be purely internal and others to be completely public).

**What problems is L2L solving and how is that benefiting you?**

SwipeGuide is helping us better respond to frequently asked questions from customers and users, helping us be more efficient with our customer service.

  ### 35. Easy to use.Intuitive for user

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jarosław N. | Team lider, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 14, 2024

**What do you like best about L2L?**

It is very user-friendly. You can learn it quickly. It's nice that there is a preview of the photos

**What do you dislike about L2L?**

It's hard to navigate when creating instructions

**What problems is L2L solving and how is that benefiting you?**

Replacement paper instructions. Always at hand

  ### 36. Genius in its simplicity

**Rating:** 3.0/5.0 stars

**Reviewed by:** Derek C. | Enterprise (> 1000 emp.)

**Reviewed Date:** May 15, 2024

**What do you like best about L2L?**

SwipeGuide puts the most useful information, literally, into the hands of your workers.

**What do you dislike about L2L?**

The UI and overall UX have not matured. Plenty of low hanging fruit for their design team.

**What problems is L2L solving and how is that benefiting you?**

SwipeGuide carries our tribal intelligence into th.e hands of our employees that do the work.

  ### 37. Great tool for managing manufacturing challenges

**Rating:** 5.0/5.0 stars

**Reviewed by:** Paul C. | IT Projects Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 15, 2024

**What do you like best about L2L?**

L2L continues to evolve and made many improvements in the past few years. They understand the bigger picture, the manufacturing challenges and data.

**What do you dislike about L2L?**

Some of the new features and improvements are rolling out too slow.

**What problems is L2L solving and how is that benefiting you?**

manufacturing data and KPI, maintenance management, documents and training

  ### 38. Bridging knowledge gap through visuals

**Rating:** 4.0/5.0 stars

**Reviewed by:** Pranav P. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 15, 2024

**What do you like best about L2L?**

The software is convenient and easy to use for both the creator and end user

**What do you dislike about L2L?**

Lack of flexibility, especially when making checklists

**What problems is L2L solving and how is that benefiting you?**

Knowledge gap amoung new and existing operators. SwipeGuide helps in standardizing the best practices and provides the features to sustain it.

  ### 39. Helpful

**Rating:** 4.0/5.0 stars

**Reviewed by:** Danny D. | Enterprise (> 1000 emp.)

**Reviewed Date:** May 15, 2024

**What do you like best about L2L?**

It was helpful to get to know what L2L 
Has been doing so that we can trust the continuous improvement of the business. L2L's growth is also important for us so that we know, our business is in good hands.

**What do you dislike about L2L?**

Generally it was very helpful and good, maybe next time I would prefer to see more IT and ops management related improvements.

**What problems is L2L solving and how is that benefiting you?**

We were able to use app to open and close dispatches automatically and this helped us in many ways.

  ### 40. A great tool for instructional type training

**Rating:** 4.5/5.0 stars

**Reviewed by:** Claire  U. | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 04, 2023

**What do you like best about L2L?**

It's simple to use, the template is well organized and the outcome is very easy for technicians to follow onsite.

**What do you dislike about L2L?**

When creating it, it feels like you are treating people like they are stupid and can't handle more than 1 simple instruction at a time, but thanks to your team, who have reviewed some of my courses, I am getting to understand why it is like that. 
I also don't find your AI add-on helpful. It's strange the way that it numbers each of your sentences, and it doesn't add much value to the text. I am sure others may find it useful, but that is just my personal experience.

**What problems is L2L solving and how is that benefiting you?**

On site instructional job aids for technicians and clients to reduce customer service calls.

  ### 41. SwipeGuide- simple and paperless for a safer worklife

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food Production | Enterprise (> 1000 emp.)

**Reviewed Date:** May 17, 2024

**What do you like best about L2L?**

Inputting and adjusting of data is easy for administrators. Useabiilty for users is easy and straight foward tick box and swipe. The checklists can be made bespoke for each task and the option to attach illustrations is a added bonus. Going paperless is also great for the environment and move in the right direction to reduce our carbon footprint

**What do you dislike about L2L?**

I currently haven't come across any issues that are a result of SwipeGuide, only the input of data & layout at our end which has had to be ammended  (learning curve)

**What problems is L2L solving and how is that benefiting you?**

Whilst setting up the layout/list on SwipeGuide we have been able to remove unwanted checks and implement a lot more that were identified when setting up.

  ### 42. SwipeGuide is easy to use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Wendy J. | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 01, 2023

**What do you like best about L2L?**

Easy to use, adding pitures is very helpful. Employees can use swipe guide with out stopping another from doing there job.

**What do you dislike about L2L?**

Login is the biggest challange I came across

**What problems is L2L solving and how is that benefiting you?**

SwipeGuide is used for mostly training , Cutting the training time down.

  ### 43. L2L has helped us locate problem areas in shipping, production, facilities and in our own shop.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aaron H. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 14, 2024

**What do you like best about L2L?**

An immediate and up to date report of what's happening and what has happened, depending on use of program.

**What do you dislike about L2L?**

Inventory control works well if searching an exact p/n but doesn't do well if searching an exact location.

**What problems is L2L solving and how is that benefiting you?**

Accountability and traceability

  ### 44. GREAT

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 01, 2023

**What do you like best about L2L?**

Ease of finding documents and centralized locations.

**What do you dislike about L2L?**

Honestly cannot think of one bad thing to say.

**What problems is L2L solving and how is that benefiting you?**

Centralizing all SOP documents and ease of access to all SOP's.

  ### 45. L2L team really good at listening to customer problems

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sampson M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 15, 2024

**What do you like best about L2L?**

We love the report tools to help us do our learning on what needs attention or show what we are winning at

**What do you dislike about L2L?**

The app could be a little more user friendly

**What problems is L2L solving and how is that benefiting you?**

Downtimes, Pareto charts, productivity and more

  ### 46. Exciting

**Rating:** 4.0/5.0 stars

**Reviewed by:** Alf D. | Enterprise (> 1000 emp.)

**Reviewed Date:** May 15, 2024

**What do you like best about L2L?**

Having all the information in one place and being relatively easy to find.

**What do you dislike about L2L?**

Can't see all of my production lines in realtime on one screen.

**What problems is L2L solving and how is that benefiting you?**

Showing me where my downtime is coming from.

  ### 47. good and easy

**Rating:** 3.5/5.0 stars

**Reviewed by:** Marinó I. | Quality Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 15, 2024

**What do you like best about L2L?**

The simple platform and ease of use. Easy to put work procuders in the guides

**What do you dislike about L2L?**

Nothing particular. I would like to have something to make non comfority reports.

**What problems is L2L solving and how is that benefiting you?**

to make good work instructions

  ### 48. It's ok

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 02, 2024

**What do you like best about L2L?**

The ability for myslef to log in/out quickly and the historical data.

**What do you dislike about L2L?**

As a mechanic I don't like the big-brother features.

**What problems is L2L solving and how is that benefiting you?**

I can look at past maintenance records on the spot.

  ### 49. "The clear next steps in Industrial effectiveness and Improvement!"

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ben N. | Operations & Commercial Graduate Scheme, Enterprise (> 1000 emp.)

**Reviewed Date:** December 04, 2023

**What do you like best about L2L?**

It's simplicity in how it can bring training, documentation, checklists and intergration with companies systems all in one package in a very easy to understand yet in-depth system that is easy to implmenet. Furthermore how it allows for a more effective production period on a day-to-day basis leading to more checks done daily and smaller issues that would once go unnoticed be discovered and resolved reducing the likelihood of downtime.

**What do you dislike about L2L?**

The only thing I would see as a downside is the lack of a "Gif Making" area on the site, having to instead use other websites to create gifs which if Swipe Guide had this built in would lead to faster development times of material.

**What problems is L2L solving and how is that benefiting you?**

SwipeGuide helped in a multitude of issues that faced the company I worked in ranging from reducing the need for paper on the factory floor, improving  upon both training SOP's and the total frequency of checks being done but most importantly the quality of the checks being carried out. SwipeGuide gave us a window into seeing the total duration of the checks, a sign-off sheet showing who was responsible for completing the check and an option to provide evidence such as photos or videos which can be used to great effect especially for things such as machine minder or technical checks that are carried out daily.

  ### 50. L2L - THE tool for transformation.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Keith H. | Plant General Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** May 15, 2024

**What do you like best about L2L?**

Everything... automated dispatches, standard work tools, data accuracy, historical data, dashboards... it's such a powerful tool!

**What do you dislike about L2L?**

Nothing, everything that I've had issues with has been addressed by the L2L support team.

**What problems is L2L solving and how is that benefiting you?**

We didn't have all the information needed, and what we did have was inaccurate or didn't show the whole picture. That is no longer an issue. Reliability is up. Productivity is up. Yield is up. Everything is up!


## L2L Discussions
  - [Where can I find SwipeGuide&#39;s FAQ?](https://www.g2.com/discussions/where-can-i-find-swipeguide-s-faq) - 1 comment, 1 upvote
  - [What is SwipeGuide used for?](https://www.g2.com/discussions/what-is-swipeguide-used-for) - 1 comment

- [View L2L pricing details and edition comparison](https://www.g2.com/products/l2l/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-11+09%3A42%3A11+-0500&secure%5Bsession_id%5D=0f7b04f4-45ee-48b5-b8aa-841adc6ea527&secure%5Btoken%5D=f8f1af1b15a991f5c16dc6bc09ee86d4b3f2c97b1c78c615503281b2c674b858&format=llm_user)
## L2L Integrations
  - [JD Edwards World](https://www.g2.com/products/jd-edwards-world/reviews)
  - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews)

## L2L Features
**Planning**
- Identify Demand
- Manage Resources
- Production Plans
- Optimization

**Workflow & Automation**
- Safety checks & inspections 
- Customizable Workflows
- Dynamic SOP Promotion
- Nonconformance Event Management
- Safety & Incident Logging / Compliance Reporting

**Data Management**
- Aggregation
- Data Models
- Propagation
- Data Collection
- Cleansing

**Asset Definition**
- Asset Register
- Relationships
- Costs
- Types

**Condition Monitoring**
- Predictive Inspection
- Monitoring
- Condition-Based Maintenance
- Asset Types
- IoT Monitoring

**Production Control - Manufacturing Execution System (MES)**
- Scheduling
- Dispatching
- Execution

**Scheduling**
- Production Schedules
- Deployment
- Monitoring

**Execution**
- Planning
- Scheduling
- Collaboration

**Analytics**
- KPIs
- Real Time
- Dashboards

**Asset Tracking**
- Status
- History

**Detection & Identification**
- Failure Detection
- Source Identification
- Proactive Alerts

**Production Monitoring - Manufacturing Execution System (MES)**
- Materials Movement
- Quality Control
- Operations Traceability

**Analytics & Reporting**
- Monitoring
- KPIs
- Customizable Analytics / BI Integration

**Inventory**
- Locations
- Spare Parts
- Valuation

**Analysis & Insights**
- Root Cause
- Recommendations
- Systemic Risks

**Data Collection and Analysis - Manufacturing Execution System (MES)**
- Performance Analysis
- Machine and equipment
- Document Control
- Collect Manufacturing Data

**Agentic AI -  Advanced Planning and Scheduling (APS)**
- Adaptive Learning

**Agentic AI -  Manufacturing Intelligence**
- Proactive Assistance

**Enterprise Management**
- Cross & Multi‑Site Governance
- Site Reporting and Analytics
- Cross‑Site Collaboration & Communication
- Multi-Device Scalability
- Role-Based Access Control (RBAC)

**Depreciation**
- Asset Value
- Decomissioning

**Integration - Manufacturing Execution System (MES)**
- Machine and equipment
- Manufacturing Software
- Internet of Things (IoT)

**Agentic AI -  Predictive Maintenance**
- Natural Language Interaction

**Knowledge Capture**
- Frontline Knowledge Capture & Sharing
- Content Versioning & SOP Updates
- Embedded Microlearning
- Offline Knowledge Access

**Maintenance**
- Inspections
- Planning
- Predictive
- Corrective
- Unplanned
- Optimization

**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Image-to-Text

**Artificial Intelligence - Manufacturing Execution System (MES)**
- Predictive Analytics
- Real-time Monitoring
- Adaptive Planning

**Field Service **
- Planning
- Tracking

**Agentic AI - Manufacturing Execution System**
- Cross-system Integration

**Agentic AI**
- Actions & Autonomous Execution
- Real‑Time Translation & Transcription
- Predictive & Prescriptive AI

**Monitoring**
- Use
- Reliability
- Risk

**Contract & Warranty**
- Contracts
- Warranties
- SLAs

**Data & Integration**
- Open API & Extensibility
- ERP / MES / EAM Integration

**Analytics**
- Dashboards
- Performance
- Forecasting

**CMMS Platform Features**
- Work Order Management
- Preventative Maintenance (PM)
- Predictive Maintenance (PdM)
- Materials Management
- Equipment Breakdown Reports
- Approval Management
- Task Templates
- Compliance Auditing
- Vendor Management
- Reporting & Dashboards

**Integration**
- ERP
- CAD & PLM
- Accounting

**Agentic AI - Enterprise Asset Management (EAM)**
- Cross-system Integration

## Top L2L Alternatives
  - [Redzone](https://www.g2.com/products/qad-redzone/reviews) - 4.8/5.0 (568 reviews)
  - [MaintainX](https://www.g2.com/products/maintainx/reviews) - 4.8/5.0 (1,527 reviews)
  - [Limble](https://www.g2.com/products/limble/reviews) - 4.8/5.0 (679 reviews)

