---
title: L2L Reviews
meta_title: 'L2L Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 216 reviews by the users' company size, role or industry
  to find out how L2L works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 216
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Manufacturing
  url: https://www.g2.com/categories/manufacturing
---

# L2L Reviews
**Vendor:** L2L  
**Category:** [Connected Worker Platforms](https://www.g2.com/categories/connected-worker-platform)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 216
## About L2L
L2L is the Connected Manufacturing Operations Platform that eliminates downtime and increases productivity. Our platform delivers real-time guidance to frontline teams, unified control for operations leaders, and measurable insights for global executives. By digitizing frontline guidance and unifying system connectivity, we help manufacturers uncover, dispatch, and fix problems instantly, saving our customers over $5B annually in downtime costs. Why Manufacturers Choose L2L: - Fast Time to Value: Unlike legacy software that takes years to implement, our flexible approach delivers measurable impact in as little as 16 weeks. We provide a proven roadmap that allows you to start with maintenance stability and scale to total operational excellence. - By Manufacturers for Manufacturers: We don&#39;t just understand your challenges; we&#39;ve lived them. L2L was built up from the shop floor and our team has decades of hands-on manufacturing experience. - Unified Shop Floor Execution: Stop chasing information across disparate systems. L2L unifies point systems like ERP, CMMS, MES, and more into one easy to use system for the frontline. Eliminate Blockers. Drive Productivity with L2L.



## L2L Pros & Cons
**What users like:**

- Users find L2L to be **extremely user-friendly** , enabling quick setup and efficient completion tracking of tasks. (97 reviews)
- Users appreciate the **easy creation process** with SwipeGuide, allowing quick and intuitive guide development across their organization. (30 reviews)
- Users appreciate the **ease of use and flexibility** of L2L, facilitating effective tracking and management of operations. (29 reviews)
- Users value the **intuitive guide creation process** of SwipeGuide, enabling quick and effective implementation across their organization. (29 reviews)
- Users value the **increased efficiency** provided by L2L, enhancing productivity and streamlining maintenance processes effectively. (24 reviews)
- Media Uploads (23 reviews)
- Users value the **user-friendly interface** of L2L, making it easy for frontline employees to access guides quickly. (19 reviews)
- Setup Ease (19 reviews)
- Users appreciate the **user-friendly interface** of L2L, enhancing their efficiency and simplifying data management. (19 reviews)
- Users praise the **navigation ease** of L2L, highlighting its user-friendly design and adaptability for various tasks. (17 reviews)

**What users dislike:**

- Users find the **limited options** in L2L restrict their ability to manage and retrieve data effectively. (21 reviews)
- Users find the **limited features** of L2L frustrating, leading to difficulties in accessing essential information easily. (16 reviews)
- Users face **editing difficulties** with shape rotation and limited options, impacting ease of use for non-tech-savvy individuals. (14 reviews)
- Users find **complex usability** in L2L due to a time-consuming setup and outdated interface affecting their experience. (12 reviews)
- Users find the **missing features** frustrating, limiting information access and making data retrieval cumbersome. (12 reviews)
- Users find the **editing limitations** frustrating, hindering effective SOP management and ease of use. (11 reviews)
- Users find the **cluttered interface** of L2L frustrating, making navigation and editing difficult at times. (11 reviews)
- Users face **image editing difficulties** with limited options and issues like cursor movement and shape rotation. (10 reviews)
- Users find the **steep learning curve** frustrating due to obscured fields and a cluttered interface for new users. (9 reviews)
- Editing Issues (8 reviews)

## L2L Reviews
  ### 1. Very informative

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jacob G. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 14, 2024

**What do you like best about L2L?**

I like the team dasboard, it's easy to review with team members.

**What do you dislike about L2L?**

I think the operator portal needs to be more mobile friendly.

**What problems is L2L solving and how is that benefiting you?**

Tracking equipment downtime and trends for proactive maintenance.

  ### 2. The L2L system is customizable and seems very easy to use and organized

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.)

**Reviewed Date:** July 01, 2024

**What do you like best about L2L?**

Being able to filter out my trade on the L2L system

**What do you dislike about L2L?**

Overall I think the system is very good. There is nothing that I dislike about it.

**What problems is L2L solving and how is that benefiting you?**

By being connected with this system I am able to see whats happening across the plant floor.

  ### 3. i use it every day and its very easy to use

**Rating:** 4.0/5.0 stars

**Reviewed by:** brandon d. | aoutomation tec, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 07, 2024

**What do you like best about L2L?**

its east to get parts that you need when your working on something

**What do you dislike about L2L?**

its not alot that i can say about what i dont like it is a very easy type of program to use it maks my job much nicer

**What problems is L2L solving and how is that benefiting you?**

it help track all the parts we r useing day too day

  ### 4. L2L Connected Workforce Summit

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Defense & Space | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 15, 2024

**What do you like best about L2L?**

Getting to view and hear about the new items or programs that are coming to L2L that will enable workplaces to streamline or capture more data.

**What do you dislike about L2L?**

I can't really say anything negative about my experience and the Summit Conference.

**What problems is L2L solving and how is that benefiting you?**

Ease of scheduling and completing PMs along with planning and delegating maintenance request throughout the company in a reasonable amount of time.

  ### 5. Very User Friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jennifer S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 15, 2024

**What do you like best about L2L?**

I like how easy it is to train a new person using the guides. It's very user friendly.

**What do you dislike about L2L?**

The inability to rotate shapes on the pictures.

**What problems is L2L solving and how is that benefiting you?**

Training. It's a big benefit for our training program. This allows the trainer to be freed up sooner to work on orders instead of staying with a new employee for an extended amount of time.

  ### 6. Swipe Guide Reveiw

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Warehousing | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 15, 2024

**What do you like best about L2L?**

Tracking of completed training for each position. Ease of writting and creating guides. The ability to segragate into specific departments allows me toreduce clutter looking for the correct guide.

**What do you dislike about L2L?**

I would like to be able to import from power point witheach slide becoming an instruction in the guide.

**What problems is L2L solving and how is that benefiting you?**

Standardizes the training an associate gets so that all get the same training.

  ### 7. SwipeGuide Review from an Administrator's POV

**Rating:** 4.0/5.0 stars

**Reviewed by:** Brian E. | Enterprise (> 1000 emp.)

**Reviewed Date:** November 06, 2023

**What do you like best about L2L?**

The simplicity of creation of content, and drive to make instructions as simple as possible for the workers are a huge plus.  Customer support is engaging and responsive.  Itegrating the product into the workforce is easily accomplished with tablets on the floor.  The number of features is sufficient for our use-case.  While we do not have a frequent usage of the product currently, our goal is to do a more widespread training in the near future.

**What do you dislike about L2L?**

Minimal length of videos allowed for each step makes instructions more difficult to complete.  It is also a bit difficult to quickly see which instructions are published and which are unpublished.  I also dislike the ability to not publish part of an instruction while it is being modified.  It is also difficult to see what a user's experience would look like from the desktop interface as an administrator.

**What problems is L2L solving and how is that benefiting you?**

It is solving the problem of easy-to-use instructions for a non-technical workforce utilizing technical equipment.

  ### 8. NOT USER FRIENDLY

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.)

**Reviewed Date:** July 27, 2024

**What do you like best about L2L?**

saves paper,saves info,can upload pictuers

**What do you dislike about L2L?**

touch sceern can be hard to use, hard to edit dispatches

**What problems is L2L solving and how is that benefiting you?**

records keeping

**Official Response from Ianni Le:**

> Thank you so much for taking the time to share your thoughts on the L2L Connected Workforce Platform. We are very grateful for your feedback as we work to continuously improve the L2L platform.

Please rest assured that our team is hard at work cultivating the mobile-friendly user experience we know our users deserve.

Thank you for being a part of the L2L family!

  ### 9. L2Lovin it

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Paper & Forest Products | Enterprise (> 1000 emp.)

**Reviewed Date:** June 21, 2024

**What do you like best about L2L?**

It's user friendly interface and streamline efficiency make it an essential tool for everyone.

**What do you dislike about L2L?**

Nothing much to dislike. The platform performs well.

**What problems is L2L solving and how is that benefiting you?**

It's helping us reduce repeat calls and identifying repeats issues for streamline efficiency.

  ### 10. Informative and engaging

**Rating:** 5.0/5.0 stars

**Reviewed by:** James D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 15, 2024

**What do you like best about L2L?**

The visibility of every piece of data is so easy to capture and present

**What do you dislike about L2L?**

I would like to see options to customize how data pulls are displayed. For example graph types, colors, etc.

**What problems is L2L solving and how is that benefiting you?**

Easy to manage historical data and real time snapshots of how the shop floor is running

  ### 11. Getting L2L and need to know

**Rating:** 5.0/5.0 stars

**Reviewed by:** Don H. | Plant Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 15, 2024

**What do you like best about L2L?**

Team boards, AI, dispatches.  A way to alert the plant to when things aren't going well before too long

**What do you dislike about L2L?**

For us, now, it's the operator having
To do dual duty and
Entering data into two systems vs 1

**What problems is L2L solving and how is that benefiting you?**

We often struggle for hours before anyone knows to go help.

  ### 12. one of the best tools to help maintenance mechanic

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.)

**Reviewed Date:** August 17, 2024

**What do you like best about L2L?**

everything you need to know all in one spot and very friendly to users

**What do you dislike about L2L?**

needs more options to select from when putting in a dispatch or part number in description.

**What problems is L2L solving and how is that benefiting you?**

making L2L easier to use day by day

**Official Response from Ianni Le:**

> Thank you so much for taking the time to share your thoughts on the L2L Connected Workforce Platform. We sincerely appreciate your feedback as we are constantly working to enhance the L2L platform and better meet our users' needs.

Our user community is a great resource if you'd like to chat directly with our experts and other L2L users about upcoming features, use cases, and more: https://support.leading2lean.com/hc/en-us/community/topics

We're grateful to have you as part of the L2L family!

  ### 13. Good learning tool!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Machinery | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 21, 2024

**What do you like best about L2L?**

Enjoy the many different options for leaving comments and suggestions by admins and users.

**What do you dislike about L2L?**

Learning how to proprely use the Guide took some time and patience.

**What problems is L2L solving and how is that benefiting you?**

Learning different parts of of equipment for new operators.

  ### 14. Streamlining operations and driving efficiencies

**Rating:** 4.5/5.0 stars

**Reviewed by:** Nathan F. | Enterprise (> 1000 emp.)

**Reviewed Date:** December 01, 2023

**What do you like best about L2L?**

Swipeguide is a simple to use solution to digitize standard operting procedures for businesses.  It key capabiities include centralizing SOP documentation, enforcing proceducre compliance and providing real time insghts. 
Anyone can find the latest version of am SOP with a simple scan of a QR code.  The easeof use and customer support is excellent.

**What do you dislike about L2L?**

Real time analytics dashboard could be improved.

**What problems is L2L solving and how is that benefiting you?**

Centralizing task instruction SOP's with one version of the truth for our operaters.  
Using visual guides to support training tasks.
providing checklist to our support functions to manage compliance.

  ### 15. Excellent and organized

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 15, 2024

**What do you like best about L2L?**

The soft ware is thoughtfully laid out. End user freindly and organized.

**What do you dislike about L2L?**

I would like to see the ability to generate work orders from check list options.

**What problems is L2L solving and how is that benefiting you?**

It keeps out plant working through tracked and managed back logs. Scheduled predictive maintenance and parts inventory management.

  ### 16. Best app ever

**Rating:** 5.0/5.0 stars

**Reviewed by:** Adrian Alexandru S. | Maintenance Technician, Enterprise (> 1000 emp.)

**Reviewed Date:** May 29, 2024

**What do you like best about L2L?**

very helpful in my work, we use it every day

**What do you dislike about L2L?**

maybe a little fast and we are good and in future i wish hints on completation fields

**What problems is L2L solving and how is that benefiting you?**

planning,  schedules, online see thru

**Official Response from Robin Lis:**

> Hi,

Thank you so much for the kind words, and for taking the time to share your thoughts about L2L! We're so glad you find it helpful and it's become an every day tool for you!

Thank you for your feedback on hints on completion fields, too. We will pass this feedback along to our product team.

Our user community is a great resource if you'd ever like to chat directly with our experts and other L2L users about upcoming features, use cases, and more: https://support.leading2lean.com/hc/en-us/community/topics

We're so happy to see you're enjoying L2L! Cheers!

  ### 17. Its easy to use!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michiel d. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 16, 2024

**What do you like best about L2L?**

It looks nice! and it's easy to use! and you can create a detailed guide to build anything

**What do you dislike about L2L?**

That you can not upload short film under warning or tip

**What problems is L2L solving and how is that benefiting you?**

To build a machine without defects

  ### 18. Adapt or Die

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.)

**Reviewed Date:** May 15, 2024

**What do you like best about L2L?**

The use of transparency to expose gaps in processes and kpi's.
Allows the ability to drive leadership and communication.

**What do you dislike about L2L?**

The improvements are good, yet learning to use the system and then the rapid changes cause frustrations.
Basically those using don't understand the potential as well as needed.  Maybe a fake company sample that all can relate to during roll out. Could be just an issue with my company

**What problems is L2L solving and how is that benefiting you?**

Communication, expectations and accountability

  ### 19. Great Guide Publishing Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 15, 2024

**What do you like best about L2L?**

Great way of entering date to creat useful guides

**What do you dislike about L2L?**

When creating guides it would be useful to be able to drag n drop parts between open tabs.

**What problems is L2L solving and how is that benefiting you?**

Its providing an easy guide to follow

  ### 20. a good tool for creating instructions

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 14, 2024

**What do you like best about L2L?**

SwipeGuide simplifies the way people work and learn on the front line. Our mission is to enable frontline teams to connect knowledge, collaboratively solve problems, and continuously improve processes to ensure sustainable production.

**What do you dislike about L2L?**

I also recommend an easier way/quick access to the document from the user's perspective on the administrator account.

**What problems is L2L solving and how is that benefiting you?**

Digital instructions at the organizational level.

  ### 21. Could be better but could be worse

**Rating:** 3.0/5.0 stars

**Reviewed by:** James M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 04, 2023

**What do you like best about L2L?**

L2L is a great platform idea and so far has been useful in keeping track of down time reports and keeping maintenance on task. Being able to see what machines have had multiple reports is very useful to allow maintenance to identify larger issues with the machine.

**What do you dislike about L2L?**

it is not user friendly and needs to have more training courses for the employees required to use the platform. As well it seems like the platform works great on a computer but is not tablet or mobile friendly.

**What problems is L2L solving and how is that benefiting you?**

We can identify by downtime reports for multiple same issue reports on one individual machine, which allows us to troubleshoot and find an better answer to why the machine is failing.

  ### 22. SwipeGuide - Excellent interactive platform for standard work/standard operating procedures

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jorge L. | Operations Excellence Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** November 03, 2023

**What do you like best about L2L?**

It is an interactive tool with pctures and videos that is easy to update and keep relevant. The QRcodes generated for the SwipeGuides are very useful in distributing the work instructions to a broad audience.

**What do you dislike about L2L?**

There is no easy way to print a guide. Even though the electronic format works best, there are some instances when a hardcopy is needed.

**What problems is L2L solving and how is that benefiting you?**

User friendly presentation of standard operating procedures to make sure everyone performing a process or task follows the standard and optimal way of doing things.

  ### 23. Swipeguide has been a very good addition to our company

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kaleb L. | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 04, 2023

**What do you like best about L2L?**

I like how user friendly it is and how easy it is for shop floor to understand and figure out. It is also very easy to make swipeguides.

**What do you dislike about L2L?**

I havent been too near to swipeguide on the creator side to find any dislikes.

**What problems is L2L solving and how is that benefiting you?**

Digital work instructions are eliminating the need to try to track down paper copies. The checklists are also helping us get end of line inspections completed.

  ### 24. Great System

**Rating:** 5.0/5.0 stars

**Reviewed by:** Talia B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 10, 2023

**What do you like best about L2L?**

This is a great system if you are needing a large group from several different areas to be able to communicate functionally.  The dispatch system works well and allows you to track the progress and completion of all dispatches.

**What do you dislike about L2L?**

The amount of time it takes to set up everything.  There are some features that if not set up correctly they will just not work.  So certain dispatches that should be simple have to many steps.

**What problems is L2L solving and how is that benefiting you?**

This system allows us to set up dispatches for a large amount of areas with the ability to break it down to an amount that helps us most.  You can get as detailed with it as you want which works well for the many different tasks we have the potential for.

  ### 25. Great way to digitize work instructions

**Rating:** 4.0/5.0 stars

**Reviewed by:** Michelle P. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 02, 2023

**What do you like best about L2L?**

Great way to digitize work instructions 
- easy access
- user friendly 
- can be used on any device

**What do you dislike about L2L?**

Hard to review from the admin end. 

Would be great if you could see the end user view when trying to review a guide as an admin

**What problems is L2L solving and how is that benefiting you?**

- Able to use short videos to help explain a step
- accessible on portable devices

  ### 26. Best Maintenance Tracker I've used.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Spencer A. | Enterprise (> 1000 emp.)

**Reviewed Date:** August 15, 2023

**What do you like best about L2L?**

The ease of adding down calls and assigning dispatches is nice. Being able to track downtime and having the available spare parts and manuals on hand is great. I can't wait for an Ipad upgrade to be able to use it on the go.

**What do you dislike about L2L?**

Trying to find the dispatches you did for the previous days and/or weeks has a few more steps than it should. I wish I could organize my home page how I want it instead of a default screen.

**What problems is L2L solving and how is that benefiting you?**

It solves the production downtime vs maintenance downtime to see what the difference is and where we need to train or make changes. It also helps to plan downtime for bigger fixes or preventative maintenance.

  ### 27. Great platform to promote easy to use training.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 01, 2023

**What do you like best about L2L?**

I think a big selling point to this platform is the ease of use. Our guys find it easy to go through training instructions by swiping on their phone or company tablet.

**What do you dislike about L2L?**

I think there are still a number of small bug related items that are being sorted out. Once when everything gets completely ironed out, this will be a very robust platform. However, customer support has been great in helping identify these issues and bring them attention to get fixed.

**What problems is L2L solving and how is that benefiting you?**

SwipeGuide has brought a consistent platform across our company to implement SOPs and work instructions to make sure everyone is on the same page.

  ### 28. Helpful for Document Control

**Rating:** 4.5/5.0 stars

**Reviewed by:** Caleb H. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 01, 2023

**What do you like best about L2L?**

Easy way to have centralized document control for work instructions.

**What do you dislike about L2L?**

None. It has a cost, but it worth it for the basic package for small organizations.

**What problems is L2L solving and how is that benefiting you?**

All operators can access one location to find the most recently revised work instruction. No longer need to update previous word document work instruction, spend time on formatting, print multiple copies, and distribute to the production floor. No longer have to worry about old revisions in circulation or current version lost or soiled. No longer have to mess with fixing printers and the cost of colored ink when printing word document work instruction.

  ### 29. No more papers

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 04, 2023

**What do you like best about L2L?**

I love that I don't have to chase paper Work Instructions around the 20+ books in the plant to make sure that all of the revisions are up-to-date.  With SwipeGuide, the 500+ work instructions are in a central location, and always current.

**What do you dislike about L2L?**

Sometimes it can be a little tricky to get the pictures modified the way I want.  I generally modify them in a separate program, and save that as it's own picture for SwipeGuide.

**What problems is L2L solving and how is that benefiting you?**

Current information at the worker's fingertips.

  ### 30. After three years of looking, I found the best platform for job aids and work instructions.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.)

**Reviewed Date:** December 01, 2023

**What do you like best about L2L?**

1) The technology is amazing.  
2) The team is super helpful.
3) They are established, but still entrepreneurial!

**What do you dislike about L2L?**

They were not familiar with my industry, but they have thrown themselves into learning about it, and then helping to sort out how best to apply their technology.

**What problems is L2L solving and how is that benefiting you?**

The mechanics we work with are generalists, working on many brands of equipment.  So it is impossible for them to recall all the procedures they must perform.  With SwipeGuide we are building a library of procedures.

  ### 31. Administrator

**Rating:** 4.5/5.0 stars

**Reviewed by:** Gord K. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 21, 2023

**What do you like best about L2L?**

Very intuitive user interface with instant access to visual job aids. Extremely easy and quick to prepare instructions- with included version control and approval workflow. Offline app capability is a game changer.

**What do you dislike about L2L?**

Not the best data capture for time to complete each step or set of instructions.

**What problems is L2L solving and how is that benefiting you?**

Easy point of use access. Quick preparation and continuous improvement.

  ### 32. Simplifying the Learning Curve with User-Friendly Guides and Tutorials.

**Rating:** 5.0/5.0 stars

**Reviewed by:** lee s. | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 11, 2023

**What do you like best about L2L?**

It has a user-friendly Interface with a platform that is easy to navigate. The multimedia integration such as videos and images helps enhance the learning experience. And the ability to access guides from various devices and locations is crucial

**What do you dislike about L2L?**

The home screen is slow in loading the available guides when scrolling down.

**What problems is L2L solving and how is that benefiting you?**

Just to name a few it has helped simplify learning processes, enhance user understanding, and made standardizing procedures for operators more seamless.

  ### 33. Know what's happening in your shop in real time, all the time

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rodney M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 09, 2023

**What do you like best about L2L?**

Built by people who know and have lived in the real manufacturing world. Intuitive, easy to navigate, makes sense when training others how to use it. Allows you to easily identify where the problems are. Complete history. A great tool for any manufacturing environment.

**What do you dislike about L2L?**

Seriously, nothing. You can see where you've been with complete history of machines, uptime, downtime, what the problems are and how they were resolved. Even people who "Don't like computers" are comfortable in L2L.

**What problems is L2L solving and how is that benefiting you?**

There was a time when we didn't really know what issues we were dealing with on the plant floor. We had a sense of what the problems were and which machines were down more often. Now we have the data to make better decisions: where to allocate our resources, which are limited, just like everyone else. 
We know what spare parts we are using. We know if tooling is being calibrated per requirements. We know for sure if we're winning or if we lose ground. It has eliminated finger pointing and guess work.

  ### 34. very good, easy access and simple to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Barrie M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 01, 2023

**What do you like best about L2L?**

A lot of info can stored to help operators in a short space of time

**What do you dislike about L2L?**

Nothing, i didn't see any issues with it

**What problems is L2L solving and how is that benefiting you?**

Moving away from paper  & tick sheets. This data can now be stored and used to improve productivity/capability

  ### 35. Helpful and simple tool for instructions

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rosalie  S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 04, 2023

**What do you like best about L2L?**

A really helpful and simple program to implement divers work instructions and small checklists. Nice that you can add multiple steps to keep it simple.

**What do you dislike about L2L?**

No opprotunity to implement big registrationslists.

**What problems is L2L solving and how is that benefiting you?**

Workinstructions online and easy accesible. No paper workinstructions.

  ### 36. Empowerment

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Packaging and Containers | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 14, 2024

**What do you like best about L2L?**

Engaging everyone so they can share their gifts and the process better.

**What do you dislike about L2L?**

Some limitations on reporting but I bribe enhancements are coming

**What problems is L2L solving and how is that benefiting you?**

Tier meetings, tall pole reviews, training tracking, auditing, standard work, ect

  ### 37. Great platform, easy to use!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.)

**Reviewed Date:** August 15, 2023

**What do you like best about L2L?**

The L2L system is a great platform to track and monitor projects. The platform is easy to use, not complicated and allows you to easily follow projects and their progress.

**What do you dislike about L2L?**

There isnt much I dislike about the L2L platofrom from my experience. I do not creat alot of dispatches or go in to edit features so I wouldnt have the best opinion of that side of things.

**What problems is L2L solving and how is that benefiting you?**

It helps us to keep track of the progress of projects as well as outstanding parts that we are waiting on and its easy to go in and update the information so any body can check on the project at anytime and know where it stands. It prevents us from forgetting about parts that are needed because they are listed in the dispatch.

  ### 38. Instructions right at your finger tips

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 16, 2023

**What do you like best about L2L?**

SwipeGuide is pretty straight forward. Navigation the back end and managing platform is simple.

**What do you dislike about L2L?**

Guide sign-offs cannot be deleted when no longer required.  It remains in the library.  They

**What problems is L2L solving and how is that benefiting you?**

Standard time not met due to tasks/procedures done in different ways/methods and my also cause errors along the way.  Having SwipeGuide job aid aligns everyone to follow the standard and allows technicians to do best practice.

  ### 39. Simplicity with daily tasking

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 14, 2023

**What do you like best about L2L?**

You can move easily through L2L from task to task and not be worried about how long it takes to divide your daily work schedules.  I make out PM's according to what is needed daily, weekly, etc. and is smooth transitioning between the filtering as needed.

**What do you dislike about L2L?**

Some areas that I am required in, could use more drill down areas. I wish that I had been properly trained rather than learning on the fly. My admin is great when it comes to answering questions

**What problems is L2L solving and how is that benefiting you?**

Our PM schedules and time paredo's have been greatly improved since gathering the required info and implimenting the proper PM's for the equipment. Our equimpent downtime has improved since the Tech's know exaclty what is need to perform thier tasks in a timely manner

  ### 40. Easy Street

**Rating:** 4.0/5.0 stars

**Reviewed by:** sam y. | Enterprise (> 1000 emp.)

**Reviewed Date:** August 16, 2023

**What do you like best about L2L?**

quick and easy to use. took very little instruction to learn how to use the sofwareeasy tO tranck any jobs we are working on and easy to look back at other shifts to see what was down on machines if we are looking into that machines daily history.

**What do you dislike about L2L?**

The only negitive thing i have is there is no way to verify whos actually using the program and wrinthing jobs/dispathes, wish there was a way to verifiy whos actually tagging the jobs with names.

**What problems is L2L solving and how is that benefiting you?**

able to tracj how liong we take to complete jobs vs others who have done the same job. 
also if you forget to close the job out then it will keep you signed in active instead of going into an idle state.

  ### 41. Great option for manuals and checklists

**Rating:** 4.5/5.0 stars

**Reviewed by:** Andrej B. | Logistics Process Improvement / OPS Coach, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 01, 2023

**What do you like best about L2L?**

Adaptability
Ease of use
Team willing to help and develop product

**What do you dislike about L2L?**

Some ux solutions are questionable, but they are ableband willing to anwers all of our gripes

**What problems is L2L solving and how is that benefiting you?**

Instant employee acess to manuals, guides and checklists

  ### 42. What every business need!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ronnie I. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 11, 2023

**What do you like best about L2L?**

I like the way it makes dispatch faster. We used to do a paper dispatch which takes time to find a right maintenance personnel. With this L2L, it decrease the down time and the report goes to the qualified personnel.

**What do you dislike about L2L?**

L2L works using internet, some place in the shop has weak wifi coverage means data transfer are also less than compare to those with the medium to high coverage

**What problems is L2L solving and how is that benefiting you?**

We can create and monitor dispatch even without our supervisor and makes it quickly to notify maintenace personnel

  ### 43. L2L at the top of the game

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.)

**Reviewed Date:** August 10, 2023

**What do you like best about L2L?**

I belive the platform is really good at data gathering, with the reports menu I can download any information needed from OEE, OA or even filter by Dispatch Type, all this data is needed for my Job KPI´s,

**What do you dislike about L2L?**

The most defficult part of the platform is the Mobile integration, the data can be still be gather but trying to navigate in the menus can be difficult because of the menu disappering when i try to move the screen to focus in another area

**What problems is L2L solving and how is that benefiting you?**

Data Gathering is one of L2L strong points, the ability to filter & download the required information for problem solving is a great asset to have, with this data monitoring we have been improving the machine availability of the produccion line.

  ### 44. Maintenace side of L2L is AMAZING

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rachel W. | Engineering Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 08, 2023

**What do you like best about L2L?**

The simple, easy-to-use maintenance side is intuitive and adaptable to most manufacturing sites. It was intuitive to learn and apply in the manufacturing sites.

**What do you dislike about L2L?**

The production side was difficult to adapt to manufacturing that is not continuous. The sensor bots took some trial and error to learn how to install and adapt to different machinery.

**What problems is L2L solving and how is that benefiting you?**

It is allowing the team to track the down time on machinery and how they fix the machines. These notes have been very valuable to the off-shift operations to fix machinery or to even know what happened the shift prior.

  ### 45. A good basis on which to build an archive

**Rating:** 4.0/5.0 stars

**Reviewed by:** Greg B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 11, 2023

**What do you like best about L2L?**

It has an easy point and click interface for the majority of the tickets that I need to manipulate

**What do you dislike about L2L?**

I don't have the capability to add criteria that are more relevant to my specific needs. For example, if a fix that one of my mechanics used to resolve an issue is not listed, I cannot add that to the list myself.

**What problems is L2L solving and how is that benefiting you?**

It provides additional tracking and interfacing for Production personnel to limit their need to access the CMMS that is primarily for Maintenance personnel.

  ### 46. It's a good tool for businesses.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Kim S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 21, 2023

**What do you like best about L2L?**

It is easy to use and go back and change things.

**What do you dislike about L2L?**

I am using SwipeGuide for office tasks and sometimes I don't need a picture to go with every step.

**What problems is L2L solving and how is that benefiting you?**

It keeps the instructions that multiple employees have written in a uniform format.

  ### 47. Great tool for training and job aid

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.)

**Reviewed Date:** December 02, 2023

**What do you like best about L2L?**

Easy to use, to implement and use. Customer support is always available. Easy to integrate to GMP environment thanks to versioning control and audit trail. Frequency of use on all 2D devices

**What do you dislike about L2L?**

Lack of AR features. It would be great if it could be used also on AR or VR headsets

**What problems is L2L solving and how is that benefiting you?**

It would be beneficial to reduce variability, time for training and human errors.

  ### 48. It's an easy to use program

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 01, 2023

**What do you like best about L2L?**

I like how its been very easy to use and its generally simple.

**What do you dislike about L2L?**

I dislike how the analytics of swipeguide doesn't allow you to see data from more than 1 month at a time.

**What problems is L2L solving and how is that benefiting you?**

A problem that we hope swipeguide is solving is giving us the ability to see up to a year of analytics at one time instead of just see one month.

  ### 49. i am looking forward to further integrating SwipeGuide within the company's procedures.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kevan G. | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 01, 2023

**What do you like best about L2L?**

Very user friendly. and the ability to use video in guides.

**What do you dislike about L2L?**

limeted simbles available for picture overlay.

**What problems is L2L solving and how is that benefiting you?**

making information readily available and helping to go paperless

  ### 50. Training material simplified with Swipe Guide

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 01, 2023

**What do you like best about L2L?**

Able to help a trainer understand training material and skills through visual aid tool - SwipeGuide. it is very simple to use,  just ability to implement is at ease, easy access for frequency of usage through many devices, the features are simple and integration is not complicated. Customer support is not far to reach to for solutions.

**What do you dislike about L2L?**

Usage of mobile devices for SwipeGuide gives it far more advantage than using stationary device but both have access to the Job aid materials. Thank you

**What problems is L2L solving and how is that benefiting you?**

Generating more and more Job Aid training materials to supplement the already available SOP's for the lab.


## L2L Discussions
  - [Where can I find SwipeGuide&#39;s FAQ?](https://www.g2.com/discussions/where-can-i-find-swipeguide-s-faq) - 1 comment, 1 upvote
  - [What is SwipeGuide used for?](https://www.g2.com/discussions/what-is-swipeguide-used-for) - 1 comment

- [View L2L pricing details and edition comparison](https://www.g2.com/products/l2l/reviews?page=3&section=pricing&secure%5Bexpires_at%5D=2026-07-18+02%3A18%3A32+-0500&secure%5Bsession_id%5D=abe7d583-38d7-41d3-9006-759413db5fa4&secure%5Btoken%5D=27c4959e500476c3c9ac7551bf70a5e1e9e903792745866198172b242f7ea335&format=llm_user)
## L2L Integrations
  - [JD Edwards World](https://www.g2.com/products/jd-edwards-world/reviews)
  - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews)

## L2L Features
**Planning**
- Identify Demand
- Manage Resources
- Production Plans
- Optimization

**Workflow & Automation**
- Safety checks & inspections 
- Customizable Workflows
- Dynamic SOP Promotion
- Nonconformance Event Management
- Safety & Incident Logging / Compliance Reporting

**Data Management**
- Aggregation
- Data Models
- Propagation
- Data Collection
- Cleansing

**Asset Definition**
- Asset Register
- Relationships
- Costs
- Types

**Condition Monitoring**
- Predictive Inspection
- Monitoring
- Condition-Based Maintenance
- Asset Types
- IoT Monitoring

**Production Control - Manufacturing Execution System (MES)**
- Scheduling
- Dispatching
- Execution

**Scheduling**
- Production Schedules
- Deployment
- Monitoring

**Execution**
- Planning
- Scheduling
- Collaboration

**Analytics**
- KPIs
- Real Time
- Dashboards

**Asset Tracking**
- Status
- History

**Detection & Identification**
- Failure Detection
- Source Identification
- Proactive Alerts

**Production Monitoring - Manufacturing Execution System (MES)**
- Materials Movement
- Quality Control
- Operations Traceability

**Analytics & Reporting**
- Monitoring
- KPIs
- Customizable Analytics / BI Integration

**Inventory**
- Locations
- Spare Parts
- Valuation

**Analysis & Insights**
- Root Cause
- Recommendations
- Systemic Risks

**Data Collection and Analysis - Manufacturing Execution System (MES)**
- Performance Analysis
- Machine and equipment
- Document Control
- Collect Manufacturing Data

**Agentic AI -  Advanced Planning and Scheduling (APS)**
- Adaptive Learning

**Agentic AI -  Manufacturing Intelligence**
- Proactive Assistance

**Enterprise Management**
- Cross & Multi‑Site Governance
- Site Reporting and Analytics
- Cross‑Site Collaboration & Communication
- Multi-Device Scalability
- Role-Based Access Control (RBAC)

**Depreciation**
- Asset Value
- Decomissioning

**Integration - Manufacturing Execution System (MES)**
- Machine and equipment
- Manufacturing Software
- Internet of Things (IoT)

**Agentic AI -  Predictive Maintenance**
- Natural Language Interaction

**Knowledge Capture**
- Frontline Knowledge Capture & Sharing
- Content Versioning & SOP Updates
- Embedded Microlearning
- Offline Knowledge Access

**Maintenance**
- Inspections
- Planning
- Predictive
- Corrective
- Unplanned
- Optimization

**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Image-to-Text

**Artificial Intelligence - Manufacturing Execution System (MES)**
- Predictive Analytics
- Real-time Monitoring
- Adaptive Planning

**Field Service **
- Planning
- Tracking

**Agentic AI - Manufacturing Execution System**
- Cross-system Integration

**Agentic AI**
- Actions & Autonomous Execution
- Real‑Time Translation & Transcription
- Predictive & Prescriptive AI

**Monitoring**
- Use
- Reliability
- Risk

**Contract & Warranty**
- Contracts
- Warranties
- SLAs

**Data & Integration**
- Open API & Extensibility
- ERP / MES / EAM Integration

**Analytics**
- Dashboards
- Performance
- Forecasting

**CMMS Platform Features**
- Work Order Management
- Preventative Maintenance (PM)
- Predictive Maintenance (PdM)
- Materials Management
- Equipment Breakdown Reports
- Approval Management
- Task Templates
- Compliance Auditing
- Vendor Management
- Reporting & Dashboards

**Integration**
- ERP
- CAD & PLM
- Accounting

**Agentic AI - Enterprise Asset Management (EAM)**
- Cross-system Integration

## Top L2L Alternatives
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