Hi Rahul - thank you for taking the time to post your review on G2 and for calling out Kyriba’s responsive support, flexible ERP integration options (including secure/encrypted file-based transfers), and the strong approval controls around configuration and admin changes. We really appreciate you highlighting those strengths.

We also appreciate the candid note on UI and navigation. That’s a common “first-time user” friction point, and there are a couple of practical ways we can help shorten the learning curve:

Kyriba offers free Kyriba Elevate training, which includes role-based enablement that can be especially helpful for getting comfortable with UI layout, navigation patterns, and best-practice workflows. If you’d like, we can point you to the right Elevate learning path for your role so you can get value quickly without having to “learn by trial and error.”

In addition, if you haven’t already explored it, TAI (our agentic AI) can also help improve day-to-day usability by reducing the amount of clicking around and searching needed to get to the right actions and insights. TAI is designed to make the experience more efficient - helping users get answers faster, surface relevant information, and streamline common tasks so the platform feels easier to navigate in practice.

If you’re open to it, reply here (or to your Kyriba contact) with your primary module(s) and typical workflows, and we can recommend (1) the most relevant free Elevate courses, and (2) a few TAI use cases that map directly to what you do most often.

Thanks so much for sharing this review - and for the thoughtful, balanced feedback.

Thank you for the review! We’re glad you’re already seeing value in Kyriba’s robust, scalable treasury and cash management capabilities, and that the centralized platform is setting you up for stronger cash and liquidity visibility once you’re fully live.

We also appreciate the honest feedback on implementation complexity and the learning curve around configuration and integrations.

Thank you for sharing your experience Payton! We’re glad to hear the Oracle integration has been helpful for you. We also appreciate your comments on the app’s look and ease of use.

It's great to hear that you've gained better visibility into your cash and improved your decision-making as a result. We appreciate your feedback on areas of improvement.

Thank you for the thoughtful review, and we’re glad Kyriba is delivering value for you as a centralized “source of truth” for cash positioning, multi-currency visibility, borrowing decisions, bank account administration, and financial risk management.

On cash flow forecasting, we appreciate the candid feedback. Forecasting outcomes can vary significantly based on the inputs and process a team is using (e.g., ERP/AR/AP feeds, forecast methodology, and how actuals vs. forecast are reconciled). Kyriba supports integrated forecasting workflows, and we’ve also continued to invest in AI-assisted forecasting capabilities designed to improve short‑term inflow predictability and provide transparency into forecast quality and assumptions.

We’d welcome the chance to learn more about your forecasting use case and what you’re comparing against (time horizon, level of detail, data sources, and variance-analysis needs). If you’re open to it, please reach out via your Kyriba contacts - our team can review your current setup and share options and best practices to help you get stronger forecasting results from the platform.

Thank you for your review - we’re glad the cash forecasting module is making it easier to manage forecasting across your companies and bank accounts.

We also appreciate the specific UX feedback on the calendar start day. We understand how important it is for the calendar view to match your team’s conventions, and we’ll share this request with our product team. In the meantime, your Kyriba support/CS contact can confirm any available configuration options or workarounds based on your current setup.

Thank you!

Hi Melanie - We’re glad to hear about the ways Kyriba is helping you! We also appreciate the feedback on the payment approval dashboard. Being able to distinguish template payments from freeform payments during approval is a helpful suggestion, and we’ll share it with our product team.

Thanks for taking the time to share this review - and for highlighting the value Kyriba brings by consolidating accounts, payments, and forecasting into a single platform with real-time visibility across balances and payment activity.

We also hear you on the challenge of understanding how the different modules interact, especially for new users. Kyriba is broad by design, and the cross-module connections can feel complex early on. We’re continually working to make that experience clearer through improved onboarding, guided configuration, and more intuitive navigation and in-product context so users can more quickly understand “what connects to what” and why.

If you’re open to it, we’d welcome the chance to learn which modules you’re using and where the interactions have been most confusing. With that detail, your Kyriba team can suggest a streamlined setup approach, targeted training, or recommended best-practice workflows to shorten the learning curve for new users.

Thank you again for the balanced feedback - it helps us improve, and we’re glad Kyriba is delivering strong visibility and a centralized source of truth for your treasury operations.

Thank you for sharing this feedback - both the positives and the challenges. We’re glad Kyriba is helping you centralize and automate treasury work and reduce the time spent on daily cash positioning, especially by replacing spreadsheet-heavy processes with faster prior-day and intraday visibility.

We’re sorry to hear the implementation has taken longer than expected and required more internal effort for testing and follow-up. That’s understandably frustrating, particularly when you’re trying to unlock value across multiple modules. We’d welcome the opportunity to review what’s driving the extended timeline (scope changes, integrations, resource availability, dependencies, or sequencing) and align on a clear plan to complete the remaining rollout.

On usability, we appreciate the candid input. Kyriba is designed to support complex treasury requirements, but routine tasks shouldn’t feel overly complicated. If you’re open to it, your Customer Success and Support teams can help streamline common workflows, recommend role-based navigation and best practices, and identify configuration improvements to reduce clicks and handoffs - so the platform frees up time the way it’s intended to.