
It's a developing product so it's cool to see how much has been changing and improving ever since we started using it and I can imagine the experience with Kula getting better and better. I already love the Notetaker, the CV summaries are great, and it's been also very easy to onboard the whole team to use it as the UI/UX are quite intuitive for most things.
The support team has also been amazing. They always reply quickly and try to find the best solution to all our issues, and they even follow up to check if everything's going well. Review collected by and hosted on G2.com.
During the sales calls before we made the decision, some things were promised to us that didn't end up really working as promised. I think we'd still have went with Kula and I don't feel like it was done on purpose, but more because the Sales team wasn't fully informed about all the features.
For instance, we were told we'd be able to integrate with Personio but the integration didn't actually work because we don't have the right package on Personio and the Kula team was not aware of this being an issue.
We were also told that there are GDPR features implemented that would automatically delete candidate's data after a period of time, but it seems like we'd only be able to do that with custom requests to the Kula team which is making the process a bit more time consuming for us. Review collected by and hosted on G2.com.

