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Kucoin Reviews & Product Details

Verified User in Telecommunications
UT
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Kucoin?

Beware of KuCoin.com - A Terrible Experience! Review collected by and hosted on G2.com.

What do you dislike about Kucoin?

I feel compelled to share my extremely negative experience with KuCoin.com, a cryptocurrency exchange that has proven to be more of a headache than a helpful platform. Since August, I have been trying to withdraw my funds, and it has been nothing short of a nightmare. Initially, signing up was straightforward, but that ease quickly turned into frustration. KuCoin.com has continuously refused to allow me to withdraw my money, and instead, they bombard me with requests for excessive personal information. They want detailed documentation about my bank account, my residency, and even the source of my funds that I initially deposited. It feels invasive and unnecessary, especially considering they didn't ask for any of this when I signed up. This has raised serious red flags for me. It seems like a scheme designed to keep users from accessing their funds. I’ve tried to communicate my concerns, but the lack of transparency and responsiveness only adds to my frustration. I strongly advise anyone considering using KuCoin.com to think twice. It’s not worth the hassle and stress of dealing with what seems to be a scam. Protect your money and look for a more reputable exchange! Review collected by and hosted on G2.com.

What problems is Kucoin solving and how is that benefiting you?

Beware of KuCoin.com - A Terrible Experience! Review collected by and hosted on G2.com.

Kucoin Overview

What is Kucoin?

Kucoin aims at providing users digital asset transaction and exchange services which are even more safe and convenient, integrating premium assets worldwide, and constructing state of the art transaction platform.

Kucoin Details
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Kucoin Community
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Product Description

Kucoin aims at providing users digital asset transaction and exchange services which are even more safe and convenient, integrating premium assets worldwide, and constructing state of the art transaction platform.


Seller Details
Seller
Kucoin
Year Founded
2017
HQ Location
Mahé, SC
Twitter
@kucoincom
3,517,427 Twitter followers
LinkedIn® Page
www.linkedin.com
848 employees on LinkedIn®

Recent Kucoin Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
0.0 out of 5
"Beware of KuCoin.com - A Terrible Experience!"
Beware of KuCoin.com - A Terrible Experience!
Thibault L.
TL
Thibault L.Small-Business (50 or fewer emp.)
4.5 out of 5
"Very Good Exchange but lack of simplicity"
For testing 5 of the other biggest exchanges. I can say that Kucoin is complete in terms of Trading features, and there are no bugs However, the...
Eric  P.
EP
Eric P.Small-Business (50 or fewer emp.)
5.0 out of 5
"Underrated Cryptocurrency Exchange."
Kucoin has been an excellent solution as a cryptocurrency exchange and trading platform. There are a lot of coins that are available in Kucoin but ...
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Kucoin Media

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32 out of 33 Total Reviews for Kucoin

2.8 out of 5
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32 out of 33 Total Reviews for Kucoin
2.8 out of 5
32 out of 33 Total Reviews for Kucoin
2.8 out of 5

Kucoin Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
This product has not yet received any positive sentiments.
Cons
G2 reviews are authentic and verified.
Thibault L.
TL
User Experience Design Specialist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Kucoin?

For testing 5 of the other biggest exchanges.

I can say that Kucoin is complete in terms of Trading features, and there are no bugs

However, the introduction lacks simplicity.

The interface must be simplified on the Desktop part.

For the moving part.

The application responds correctly, with no bugs encountered.

But the interface needs to be refined a little more for the experience to be perfect.

The team is working on it because some pages have been simplified for beginners, and that's a good point Review collected by and hosted on G2.com.

What do you dislike about Kucoin?

There are too many options presented on one page.

It is necessary to simplify the interface more in certain parts for better accessibility to beginner Traders and to review the nestings better Review collected by and hosted on G2.com.

What problems is Kucoin solving and how is that benefiting you?

Kucoin is an exchange on which there is a lot of marketing animation, news and a lively community.

It makes trading more social and attractive than other, more traditional platforms.

We can say that they innovate and stand out from the competition in this aspect Review collected by and hosted on G2.com.

Eric  P.
EP
Website Designer
Marketing and Advertising
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Kucoin?

Kucoin has been an excellent solution as a cryptocurrency exchange and trading platform. There are a lot of coins that are available in Kucoin but not in other exchanges in market and that helped me make some good profits as well. Review collected by and hosted on G2.com.

What do you dislike about Kucoin?

I see some places in the app where Kucoin can focus and make some improvements, such as speed and making their UI a little more user-friendly apart from that, it is a complete, secure, and recommended cryptocurrency exchange. Review collected by and hosted on G2.com.

What problems is Kucoin solving and how is that benefiting you?

I use different cryptocurrency exchanges to trade and exchange my digital assets, but I like Kucoin because it's an all-in-one package. I get all the features and a P2P network to exchange my cryptocurrency for regular currency. It also makes the exchange of digital currency easy, secure, and fast. Review collected by and hosted on G2.com.

AM
Digital Marketing Executive
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Kucoin?

KUcoin is a well-known crypto trading platform. Firstly, I would say that they offer a wide range of coins for trading. Secondly, the user interface isn't as tricky as other crypto trading platforms, so it is also suitable for beginners. Other than that, it is also cheap compared to others as they don't charge a hefty trading fee on trades. Review collected by and hosted on G2.com.

What do you dislike about Kucoin?

I believe they need an improvement in customer support as sometimes I have experienced they are inactive. Review collected by and hosted on G2.com.

What problems is Kucoin solving and how is that benefiting you?

As I used to do future trading on other crypto trading platforms, I realised I was paying a hefty amount in terms of trading fees. However, switching to KuCoin was my best decision because now I can save more money on trades rather than losing in trading fees. Review collected by and hosted on G2.com.

Anthony D.
AD
Information Technology Support Analyst
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Kucoin?

NOTHING, they are a horrible company with no ethics or care for their customers in the world!

Keep your money away from these people,no site gets hacked like KuCoin. I just had4 thousand dollars worth of assets stolen from my KuCoin wallet and their service team can care less, they have no intention of helping. Their service team is rude, they tried blaming me even though I followed all security procedures and then some. Now I'm out 4 Grand that they have no interest in helping me. Stay away from kucoin, if you for whaver reason decide to use them, don't say you weren't warned when all of your assets are stollen and their support team does nothing to help. Review collected by and hosted on G2.com.

What do you dislike about Kucoin?

The fact that I had my account hacked, 4 thousand dollars worth of assets stolen, and the complete lack of care or help from their "service team". You assets and money would be as safe with a homeless crackhead as they are with KuCoin! Review collected by and hosted on G2.com.

What problems is Kucoin solving and how is that benefiting you?

None, they allowed my account to get hacked, 4 thousand dollars to be stolen, and have not offered to help in any way. Review collected by and hosted on G2.com.

BS
Investor
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Kucoin?

If you’re saving, you’re succeeding. Start putting your money to work and earn fifty percent weekly whenever you puts your money to work on ( Stake crypto wisely . C om ) Review collected by and hosted on G2.com.

What do you dislike about Kucoin?

Nothing negative about this website . Always Review collected by and hosted on G2.com.

What problems is Kucoin solving and how is that benefiting you?

If you’re saving, you’re succeeding. Start putting your money to work and earn fifty percent weekly whenever you puts your money to work on ( Stake crypto wisely . C om ) Review collected by and hosted on G2.com.

Noeen c.
NC
Academic Administrator
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Kucoin?

low deposit, withdrawal, and trading fees

Very simple to use – perfect for beginners

Good range of coins, including newly released cryptocurrencies

Good security features

No verification – anonymous trading Review collected by and hosted on G2.com.

What do you dislike about Kucoin?

The user interface is somewhat complex, and some actions are difficult to understand. This issue can be resolved by efficient Customer Support Service. I think the Customer Support department requires a slight improvement. Review collected by and hosted on G2.com.

Recommendations to others considering Kucoin:

I have been using Kucoin for the last three years, and I feel it's a user-friendly exchange for trading and lending. It won't disappoint you. Review collected by and hosted on G2.com.

What problems is Kucoin solving and how is that benefiting you?

I joined Kucoin way back in 2019. I use KuCoin to buy and sell coins from Bitcoin and also as a wallet for all of my crypto assets . My experience with Kucoin has always been positive, and both deposits and withdrawals have been speedy and straightforward. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Kucoin?

I like the variety of tokens. The easiness of signing up. Low requirements for KYC for crypto use. The user interface is really nice, smooth, clean and I like the colors. I like the access to bots. Review collected by and hosted on G2.com.

What do you dislike about Kucoin?

There are advertisements that are too flashy and get annoying after some time entering and getting those ads every time. Also, I dislike the fact that when using that bots, the reference yield is annualized, which shows an enormous but unrealistic performance under every bot. Finally, I do not like the display of my wallet. When I buy a toke I would like to be able to see it through main and not going to trading. Review collected by and hosted on G2.com.

Recommendations to others considering Kucoin:

Give it a try! it is a very nice platform. Review collected by and hosted on G2.com.

What problems is Kucoin solving and how is that benefiting you?

I have found specific tokens I could not find in any other platform, and their database of tokens is constantly growing. At the same time it was really easy to create an account in contrast to other service providers. Review collected by and hosted on G2.com.

Mustafa T.
MT
Associate
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
What do you like best about Kucoin?

Simple and one of the best UI dealing with crypto exchange like BTC, ETH, XRP etc. Review collected by and hosted on G2.com.

What do you dislike about Kucoin?

Some of the negative things about KuCoin are

1. Poor Customer Support

2. Slow Withdrawal and Deposit process Review collected by and hosted on G2.com.

What problems is Kucoin solving and how is that benefiting you?

Simple and Easy Registration Process and Easy Crypto Buy Process. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Kucoin?

Good for the first 3 days until COTI withdrawal got suspended. Review collected by and hosted on G2.com.

What do you dislike about Kucoin?

It's been seven days. Today is 2nd March 2022, and I still cannot withdraw COTI from the exchange. Every day is an opportunity to earn yield in treasury. Support is unhelpful at best and incredibly rude at worst. NO updates from COTI, no timeline whatsoever.

The 'maintenance' is likely not maintenance at all.

I don't recommend KuCoin at all. There are better exchanges out there. Review collected by and hosted on G2.com.

What problems is Kucoin solving and how is that benefiting you?

Nothing. Support is rude and unhelpful. No updates. NOTHING from KuCoin. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Kucoin?

I like that they have a very high number of coins available. Review collected by and hosted on G2.com.

What do you dislike about Kucoin?

Maybe their UI can be better in some spots. Review collected by and hosted on G2.com.

What problems is Kucoin solving and how is that benefiting you?

It is helping me to trade coins. The benefits it realized for me is that it allows you to use all sorts of tools for trading. Review collected by and hosted on G2.com.