Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Fred Hutch Cancer Center and Kotis"
4/5
What do you like best about Kotis Design?

I appreciate the level of assistance provided in terms of being able to connect various employees within our organization to our Kotis Account Managers and they take the lead on helping them with their individual orders. Review collected by and hosted on G2.com.

What do you dislike about Kotis Design?

We've had a lot of different account managers over the past couple years of working with Kotis, which sometimes causes an adjustment period. I also think sometimes requests can fall through the cracks and I have to check back in and follow up that updates or certain requests were received. Review collected by and hosted on G2.com.

Response from Clarisse Suceda of Kotis Design

Thanks for your feedback. We strive to make transitions as smooth as possible when an account rep goes on leave, but we understand there is room for improvement. I noticed your primary CPM went on maternity leave, and shortly after, her replacement went on health leave. This created a unique challenge. If you ever need additional support, definitely let us know.

NB
Nicholas B.
Digital Media Specialist
Mid-Market (51-1000 emp.)
"As digital media specialist, I handle all apparel and advertising for CNA through multiple channels."
5/5
What do you like best about Kotis Design?

The customer service is on point. Andrew Garfield, our representative at Kotis, handles all of our requests with ease and reassurance. Review collected by and hosted on G2.com.

What do you dislike about Kotis Design?

Absolutely nothing! Turn around time on proofs are quick, but would be nice if they were even faster. However we understand that side of the job is not easy. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
EI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Great team, great service, good selection of products"
5/5
What do you like best about Kotis Design?

Dedicated team to work with and they are very responsive to questions/changes. The service is excellent and the team goes out of their way to meet your needs. Review collected by and hosted on G2.com.

What do you dislike about Kotis Design?

I wish there were a larger selection of interesting and innovative products for developers from which to choose. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Kotis is the BEST for managing company swag"
5/5
What do you like best about Kotis Design?

We have been exceedingly pleased with our Kotis partnership. We use Kotis for all of our swag including our employee store, customer gifts, and event merchandise. The Kotis staff consistently provides excellent customer service that continues to pleasantly surprise me. The platform is easy to use and has a very robust reporting system. Review collected by and hosted on G2.com.

What do you dislike about Kotis Design?

After using Kotis for over a year I dislike nothing about this company, it's products, or it's people. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Kotis is great"
5/5
What do you like best about Kotis Design?

They're easy to work with, and always come through. Review collected by and hosted on G2.com.

What do you dislike about Kotis Design?

Sometimes errors happen, but they always handle it like pros. Review collected by and hosted on G2.com.

RS
Rachael S.
Mid-Market (51-1000 emp.)
"Kotis Consistently Delivers!"
5/5
What do you like best about Kotis Design?

Kotis is a true end-to-end service, helping us with design, procurement, ideas, custom pieces, and so much more. I've used them for many years and I've always been so impressed with everything they can do and their incredible customer service! Review collected by and hosted on G2.com.

What do you dislike about Kotis Design?

There's nothing I dislike about Kotis. Any time I've had an issue with a product, they have resolved it quickly and in a way that made me really happy. Review collected by and hosted on G2.com.

RW
Ronit W.
Mid-Market (51-1000 emp.)
"Kotis is the perfect swag partner"
5/5
What do you like best about Kotis Design?

Kotis has been key in our branding play, always ready to meet hard deadlines, brainstorm on ideas with us, and all things in between. In addition, their platform is easy to use and allows our Marketing team to get all swag related tasks done in one place. Review collected by and hosted on G2.com.

What do you dislike about Kotis Design?

I do not have something I dislike about Kotis. Review collected by and hosted on G2.com.

Joel M.
JM
Joel M.
Chief Executive Officer
Small-Business (50 or fewer emp.)
"Awesome Swag - great feedback from customers!"
5/5
What do you like best about Kotis Design?

Easy process to work with them. Loved the swag items, team was responsive and prices were competitive. Review collected by and hosted on G2.com.

What do you dislike about Kotis Design?

There was 1 item that was out of stock or couldn't be delivered in my time window, but i was able to find a replacement. Review collected by and hosted on G2.com.

Samanta P.
SP
Samanta P.
Field Marketing Lead
Enterprise (> 1000 emp.)
"Kotis surprised me with its level of service!"
4.5/5
What do you like best about Kotis Design?

I had an excellent experience with Kotis! They were incredibly helpful and efficient in assisting me with placing my swag order. The process was smooth and quick, and my items arrived in perfect condition. Their customer service is top-notch, and I highly recommend Kotis for anyone looking to order quality swag. Thank you, Kotis, for your outstanding service! Review collected by and hosted on G2.com.

What do you dislike about Kotis Design?

Nothing, they were great. I have no complaints Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Efficient and Quick"
5/5
What do you like best about Kotis Design?

In terms of ease of use, the website is very user-friendly and easy to navigate. The design process is straightforward and allows for a lot of creative freedom like logo and tshirt design to choose from.

One of the standout features of Kotis Design is their customer support. I had a few issues with my order, but the Krystal was able to resolve them quickly and efficiently.

Another great aspect of Kotis Design is their fast delivery times. I ordered a batch of t-shirts for an event and they arrived well before the deadline(i.e withing 10 days of making the payment). The quality of the shirts was also excellent, with vibrant colors and clear printing.

Overall, I would highly recommend Kotis Design for anyone looking for high-quality, custom t-shirts. Their ease of use, fast customer support, and quick delivery make them a top choice in the industry. Review collected by and hosted on G2.com.

What do you dislike about Kotis Design?

Nothing that I can think of. Everything was a smooth process, no complains. Review collected by and hosted on G2.com.