Kotis has been a HUGE improvement from our previous company store. We didn't realize it until we moved to Kotis, but we were actually stunting our own internal culture with our previous vendor. With Kotis, we've been able to Reward & Recognize employees with ease, we're excited about holiday gifts we're already working on (custom ugly sweaters - YES PLEASE), and we're rolling out New Hire store-fronts so our 100% remote employee population can get the swag they want right away upon hire, sent directly to their homes. Our experience to date has been pretty darn awesome! Review collected by and hosted on G2.com.

The only miss we've noticed so far is the opportunity for managers to be able to easily rewards & recognize their employees themselves. Today, managers have to ask HR, HR issues a Gift Card code, and the employee shops. It would be easier if the manager was able to have a budget set-up and had a dashboard where they could process a Gift Card code on their own. Review collected by and hosted on G2.com.

I use Kotis Design for all the swag content for our events. I appreciate their brainstorming ideas and excellent service, which really help. They are very flexible and patient, especially when we have many constituents giving their opinions. Their customer service is top-notch, and the initial setup was extremely easy. I have already recommended Kotis Design to others and would likely do so again. Review collected by and hosted on G2.com.

quality of certain items, like ceramic mugs and how the graphics were glued on. Review collected by and hosted on G2.com.

Simple process with human interaction to discuss design intent and quick shipping Review collected by and hosted on G2.com.

Lack of stock in desired color was not discovered until after proofing a design, forcing a redesign to an alternate color, which should have been identified earlier. Review collected by and hosted on G2.com.

Amy was very helpful once she understood the scope of the project and was able to lead us to items that fit our brand Review collected by and hosted on G2.com.

nothing-Kotis seems to be our one stop shop for everyhting need to support our brand Review collected by and hosted on G2.com.

I like the quick timing on everything from Kotis Design, as items usually take just 2-3 weeks to be delivered to our office. I also appreciate the vast selection of products and the different brands available for selection. When I joined my team, the onboarding process was quick and seamless, and Jason was able to handle all issues I had. Review collected by and hosted on G2.com.

The quality of some products is a bit of an issue. Some prints and logos do not always arrive clear and crisp, especially on cheap trinkets. Review collected by and hosted on G2.com.

What I like best about Kotis Design is how simple they make the entire merch process. As a user, I can quickly browse options, customize designs, and place orders without dealing with complicated steps or slow turnaround times. Their platform feels intuitive, the product quality is consistently strong, and everything arrives looking exactly the way I expected. It saves me time, keeps things organized, and makes creating branded items feel effortless. Review collected by and hosted on G2.com.

One thing I dislike about Kotis Design is that some customization options can feel a bit limited depending on the product. Review collected by and hosted on G2.com.

I like how the representatives are very welcoming and quick to respond to my inquiries or requests. Also, there is a great variety of options and brands to choose from. The catalog is huge and it feels like they have just about everything. The platform is very straightforward and easy to navigate, making it simple to order from. Review collected by and hosted on G2.com.

Nothing. I thought everything was great. Review collected by and hosted on G2.com.

I have been using Kotis Design for several years to order products for company events, and I know I can always rely on receiving high-quality products from dependable suppliers. I love the easy-to-use order portal, which makes the process straightforward and smooth. The Kotis Design team consistently provides great customer service, responding quickly to any questions or concerns I have. I also appreciate that their design team does a fantastic job of placing logos on products, and I've never needed to request changes when reviewing proofs. I feel confident submitting my orders, knowing they are in good hands, and that I will receive them when I need them. Review collected by and hosted on G2.com.

Currently, the Kotis team sends out purchase estimate invoices via email and sometimes I have to ask for the estimate more than once. If the estimate could be uploaded into the portal and attached to my order with an automated email notification indicating it's available for download, this would streamline the process and likely increase the speed at which a purchaser receives their estimate, which would also decrease the wait time to get a purchase order created and shared back to the Kotis Design team so they can send the order to production. Additionally, being able to go into the order and populate the PO number once available so that the order can be finalized would also speed up the entire process versus having to email the Kotis team to share the PO number.. Review collected by and hosted on G2.com.

Working with Kotis Design has been a great experience. My account manager has always been incredibly quick to respond to all of my (many!) questions and requests, and I’ve really appreciated the responsiveness. Proofs are always turned around quickly when I ask for them, which makes the whole process smooth and stress-free. On top of that, everyone I’ve interacted with has been super friendly and easy to work with. Overall, I’ve found the team to be reliable, professional, and genuinely pleasant—I would definitely recommend them! Review collected by and hosted on G2.com.

The quarterly platform fee is quite high Review collected by and hosted on G2.com.

I used Kotis Design very recently to order 30 hats for my team and the service reps are fast and responsive, always there for me. What I really appreciate is that we didn't have much team swag before, but now everyone on the team has a branded product thanks to Kotis. Also, the initial setup of Kotis Design was very easy! Review collected by and hosted on G2.com.

I didn't catch the $150 digitization fee until after I got the invoice—this is mostly on me, but I wish that was a little more clear. Review collected by and hosted on G2.com.