--- title: Kong Konnect Reviews meta\_title: 'Kong Konnect Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 327 reviews by the users' company size, role or industry to find out how Kong Konnect works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 327 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Development url: https://www.g2.com/categories/development --- ### Kong Konnect Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find the **ease of use** in Kong Konnect exceptional, thanks to its thorough documentation and configuration tools. [(57 mentions)](https://www.g2.com/products/kong-inc-kong-konnect/reviews?filters%5Bsentiment_snippet%5D=1075218&qs=pros-and-cons#reviews) Users commend Kong Konnect for its **robust security features** , ensuring reliable protection for their APIs and microservices. [(44 mentions)](https://www.g2.com/products/kong-inc-kong-konnect/reviews?filters%5Bsentiment_snippet%5D=1074869&qs=pros-and-cons#reviews) Users value the **unmatched extensibility via plugins** in Kong Konnect, enabling complete control over API traffic. [(42 mentions)](https://www.g2.com/products/kong-inc-kong-konnect/reviews?filters%5Bsentiment_snippet%5D=1074391&qs=pros-and-cons#reviews) Users appreciate the **scalability** of Kong Konnect, easily managing APIs and maintaining performance across environments. [(42 mentions)](https://www.g2.com/products/kong-inc-kong-konnect/reviews?filters%5Bsentiment_snippet%5D=1074940&qs=pros-and-cons#reviews) Users value the **ease of integration and robust features** of Kong Konnect, enhancing customization and functionality. [(41 mentions)](https://www.g2.com/products/kong-inc-kong-konnect/reviews?filters%5Bsentiment_snippet%5D=1074660&qs=pros-and-cons#reviews) Users struggle with **poor documentation** , finding it fragmented and hard to navigate for complex use cases. [(22 mentions)](https://www.g2.com/products/kong-inc-kong-konnect/reviews?filters%5Bsentiment_snippet%5D=1075283&qs=pros-and-cons#reviews) Users note a **lack of AI features** and limited plugins in Kong Konnect, impacting overall functionality and experience. [(21 mentions)](https://www.g2.com/products/kong-inc-kong-konnect/reviews?filters%5Bsentiment_snippet%5D=1074446&qs=pros-and-cons#reviews) Users express a need for **detailed learning resources** and mention the lack of analytics and complex licensing as drawbacks. [(20 mentions)](https://www.g2.com/products/kong-inc-kong-konnect/reviews?filters%5Bsentiment_snippet%5D=1074270&qs=pros-and-cons#reviews) Users note the **limited features** of Kong Konnect, often facing missing functionalities that affect their overall experience. [(20 mentions)](https://www.g2.com/products/kong-inc-kong-konnect/reviews?filters%5Bsentiment_snippet%5D=1074056&qs=pros-and-cons#reviews) Users find the **expensive features** of Kong Konnect limiting, especially with essential tools locked behind paywalls. [(16 mentions)](https://www.g2.com/products/kong-inc-kong-konnect/reviews?filters%5Bsentiment_snippet%5D=1075347&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Kong Konnect ##### 1. Ease of Use Users find the **ease of use** in Kong Konnect exceptional, thanks to its thorough documentation and configuration tools. [ See 57 mentions ](https://www.g2.com/products/kong-inc-kong-konnect/reviews?filters%5Bsentiment_snippet%5D=1075218&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "very good product" What do you like about Kong Konnect? The api for automation is really helping my tenants to push their configuration changes ![Sumit K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sumit K.") SK Sumit K. Enterprise (\> 1000 emp.) 3.5/5 "Simple API Gateway to do the job" What do you like about Kong Konnect? Light weighted reverse proxy. East to manage and setup ##### 2. Security Users commend Kong Konnect for its **robust security features** , ensuring reliable protection for their APIs and microservices. [ See 44 mentions ](https://www.g2.com/products/kong-inc-kong-konnect/reviews?filters%5Bsentiment_snippet%5D=1074869&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 3.5/5 "Good tools with lots of security feature and leading market on api gateway" What do you like about Kong Konnect? Kong Connect provides centralised API management system which make easy to manage all APIs at one place. New plugins are also useful for debugging, a ![Anshul A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anshul A.") AA Anshul A. Mid-Market (51-1000 emp.) 5.0/5 "From Product Creation to Future Market Dominance" What do you like about Kong Konnect? One thing I’ve really liked about Kong Konnect is how much easier it makes managing APIs across different environments. The centralized control plane ##### 3. API Management Users value the **unmatched extensibility via plugins** in Kong Konnect, enabling complete control over API traffic. [ See 42 mentions ](https://www.g2.com/products/kong-inc-kong-konnect/reviews?filters%5Bsentiment_snippet%5D=1074391&qs=pros-and-cons#reviews) See Related User Reviews ![kalpesh m.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "kalpesh m.") KM kalpesh m. Enterprise (\> 1000 emp.) 4.5/5 "API Gateway made efficient by Kong" What do you like about Kong Konnect? This experience has increased team efficiency as no dedicated resource was needed and we could automate this workflow faster and easier ![Sumit K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sumit K.") SK Sumit K. Enterprise (\> 1000 emp.) 3.5/5 "Simple API Gateway to do the job" What do you like about Kong Konnect? Light weighted reverse proxy. East to manage and setup ##### 4. Scalability Users appreciate the **scalability** of Kong Konnect, easily managing APIs and maintaining performance across environments. [ See 42 mentions ](https://www.g2.com/products/kong-inc-kong-konnect/reviews?filters%5Bsentiment_snippet%5D=1074940&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 3.5/5 "Good tools with lots of security feature and leading market on api gateway" What do you like about Kong Konnect? Kong Connect provides centralised API management system which make easy to manage all APIs at one place. New plugins are also useful for debugging, a ![Thomas C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Thomas C.") TC Thomas C. Mid-Market (51-1000 emp.) 3.5/5 "Kong powerful API management service" What do you like about Kong Konnect? Kongs hybrid mode, you don't need to maintain a database or manage the control plane yourself. ##### 5. Features Users value the **ease of integration and robust features** of Kong Konnect, enhancing customization and functionality. [ See 41 mentions ](https://www.g2.com/products/kong-inc-kong-konnect/reviews?filters%5Bsentiment_snippet%5D=1074660&qs=pros-and-cons#reviews) See Related User Reviews ![Sumit K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sumit K.") SK Sumit K. Enterprise (\> 1000 emp.) 3.5/5 "Simple API Gateway to do the job" What do you like about Kong Konnect? Light weighted reverse proxy. East to manage and setup ![Anshul A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anshul A.") AA Anshul A. Mid-Market (51-1000 emp.) 5.0/5 "From Product Creation to Future Market Dominance" What do you like about Kong Konnect? One thing I’ve really liked about Kong Konnect is how much easier it makes managing APIs across different environments. The centralized control plane ### 5 Cons or Disadvantages of Kong Konnect ##### 1. Poor Documentation Users struggle with **poor documentation** , finding it fragmented and hard to navigate for complex use cases. [ See 22 mentions ](https://www.g2.com/products/kong-inc-kong-konnect/reviews?filters%5Bsentiment_snippet%5D=1075283&qs=pros-and-cons#reviews) See Related User Reviews SV Seenu V. Small-Business (50 or fewer emp.) 4.5/5 "Kong" What do you dislike about Kong Konnect? Overall, Kong Gateway is pretty solid, but the documentation could use some work. When I was getting started, I found the initial setup instructions a ![Ankit B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ankit B.") AB Ankit B. Mid-Market (51-1000 emp.) 4.5/5 "Develop a Product and Pinpoint a Prospective Future Market Leader" What do you dislike about Kong Konnect? Although Kong has many plugins, some community plugins lack maintenance, updates, and version compatibility. A more standardized, validated plugin ec ##### 2. Missing Features Users note a **lack of AI features** and limited plugins in Kong Konnect, impacting overall functionality and experience. [ See 21 mentions ](https://www.g2.com/products/kong-inc-kong-konnect/reviews?filters%5Bsentiment_snippet%5D=1074446&qs=pros-and-cons#reviews) See Related User Reviews ![Sumit K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sumit K.") SK Sumit K. Enterprise (\> 1000 emp.) 3.5/5 "Simple API Gateway to do the job" What do you dislike about Kong Konnect? Plugin price for smaller team and learning about various component and how it fit together. Better documentation can be implemented in the tool ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Efficient API management for microservices" What do you dislike about Kong Konnect? Open source nature of the platform does pose a rick of delayed support when it comes to integration with other systems as well as new feature requests ##### 3. API Management Users express a need for **detailed learning resources** and mention the lack of analytics and complex licensing as drawbacks. [ See 20 mentions ](https://www.g2.com/products/kong-inc-kong-konnect/reviews?filters%5Bsentiment_snippet%5D=1074270&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 3.5/5 "Good tools with lots of security feature and leading market on api gateway" What do you dislike about Kong Konnect? Need dedicated leaning courses with proper learning path and labs for easy adoption for new members. ![Sumit K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sumit K.") SK Sumit K. Enterprise (\> 1000 emp.) 3.5/5 "Simple API Gateway to do the job" What do you dislike about Kong Konnect? Plugin price for smaller team and learning about various component and how it fit together. Better documentation can be implemented in the tool ##### 4. Limited Features Users note the **limited features** of Kong Konnect, often facing missing functionalities that affect their overall experience. [ See 20 mentions ](https://www.g2.com/products/kong-inc-kong-konnect/reviews?filters%5Bsentiment_snippet%5D=1074056&qs=pros-and-cons#reviews) See Related User Reviews ![Sumit K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sumit K.") SK Sumit K. Enterprise (\> 1000 emp.) 3.5/5 "Simple API Gateway to do the job" What do you dislike about Kong Konnect? Plugin price for smaller team and learning about various component and how it fit together. Better documentation can be implemented in the tool ![Ayushi J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ayushi J.") AJ Ayushi J. Mid-Market (51-1000 emp.) 4.5/5 "Flexible, Scalable, and Effortless API Management" What do you dislike about Kong Konnect? What I dislike is that getting started can be rough, especially if you’re new to API gateways; the documentation sometimes leaves you hanging and figu ##### 5. Expensive Users find the **expensive features** of Kong Konnect limiting, especially with essential tools locked behind paywalls. [ See 16 mentions ](https://www.g2.com/products/kong-inc-kong-konnect/reviews?filters%5Bsentiment_snippet%5D=1075347&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "very good product" What do you dislike about Kong Konnect? Still cost is very high. but it's worth to have the features it is supporting ![Sumit K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sumit K.") SK Sumit K. Enterprise (\> 1000 emp.) 3.5/5 "Simple API Gateway to do the job" What do you dislike about Kong Konnect? Plugin price for smaller team and learning about various component and how it fit together. Better documentation can be implemented in the tool ![Bhawna P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bhawna P.") BP Bhawna P. Technical Account Manager Enterprise (\> 1000 emp.) 8/6/2026 "Standout Performance: Reduced API Latency at Massive Scale" 4.5/5 What do you like best about Kong Konnect? The biggest benefit for me is the reduced API latency, which is especially useful when handling millions of requests per day. It also supports both REST and GraphQL. Overall, the standout feature is its performance. Review collected by and hosted on G2.com. What do you dislike about Kong Konnect? The biggest con, in my opinion, is the high licensing cost. For a small organization with a small team, this can easily become one of the largest expenses. Also, if the team doesn’t have prior gateway experience, it can be difficult for them to get hands-on and get up to speed. Review collected by and hosted on G2.com. What problems is Kong Konnect solving and how is that benefiting you? It has helped our organization manage high throughput and address latency issues. It also feels more secure. Another major factor is scalability. For a mid-level organization, it’s amazing to have Kong Konnect. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![pongthep p.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "pongthep p.") PP pongthep p. system engineer Mid-Market (51-1000 emp.) 4/2/2026 "Fast-to-Deploy API Gateway with a Rich Plugin Ecosystem" 5/5 What do you like best about Kong Konnect? A fast-to-deploy API gateway that you can get up and running in a minute with Docker, plus a lot of plugins. Review collected by and hosted on G2.com. What do you dislike about Kong Konnect? Memory & Performance Overhead Wait, isn't Kong famous for being fast? Yes, but there’s a catch: Plugin Bloat: Every plugin you enable adds a small amount of latency. If you stack 15+ plugins (Auth, Logging, Rate Limiting, Transformer, etc.) on a single route, you will see your P99 latency start to creep up. Resource Usage: Because it runs on Nginx, it’s highly efficient, but if you're running it in a "sidecar" pattern in Kubernetes for every single microservice, the cumulative memory footprint can become significant compared to lighter alternatives like Envoy. Review collected by and hosted on G2.com. What problems is Kong Konnect solving and how is that benefiting you? With your technical background, Kong feels “fast” because it can replace months of custom coding with just minutes of configuration. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Banking](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Banking") CB Verified User in Banking Mid-Market (51-1000 emp.) 4/29/2026 "High-Performance API Gateway with Strong DevOps Alignment and Evolving UI Experience!!" 5/5 What do you like best about Kong Konnect? I use Kong Gateway for streamlining microservices and better visibility. I appreciate that it offers insight into all my microservices on a single platform. I like its versatility and how it can handle a huge number of transactions per second (TPS) without needing equivalent infrastructure. Kong Gateway offers almost 50K TPS per node, which is impressive in its segment, and it's cost-effective. My team switched from APIGEE to Kong Gateway for some parts of our business due to its cost efficiency and 100% operational efficiency without the risk of vendor lock-in. The initial setup is pretty easy, especially with the new Kong Docs Portal. Review collected by and hosted on G2.com. What do you dislike about Kong Konnect? From my hands-on experience, Kong Gateway can feel a bit too DevOps centric for teams that would rather have more guided management through a rich GUI(KONG Manager type), since so much of the control is handled through configuration and APIs. If you run it in DB mode, you also need to plan carefully for PostgreSQL operations and failover as part of the overall gateway design. And although Lua plugins are powerful, it’s not always easy on real projects to find people who are comfortable extending Kong at that level. Review collected by and hosted on G2.com. What problems is Kong Konnect solving and how is that benefiting you? Kong Gateway addresses the core need to control, secure, and standardize how APIs are exposed, without requiring changes to the backend services themselves. It provides a consistent layer where I can apply authentication, rate limiting, transformations, and logging across APIs in a uniform way, which significantly cuts down on custom code at the application level. Because it supports declarative configuration and is designed with automation in mind, I can manage API behavior through versioned configuration files and CI/CD workflows rather than relying on manual updates. This improves governance and security while also making deployments more predictable, repeatable, and easier to scale across different environments. Review collected by and hosted on G2.com. Show More 5/4/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![purva s.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "purva s.") PS purva s. Associate Consultant Information Technology and Services Mid-Market (51-1000 emp.) 3/31/2026 "High-Performance, Cloud-Native API Gateway with Flexible Plugins and Strong Security" 5/5 What do you like best about Kong Konnect? High performance – Built on NGINX/OpenResty, handles heavy API traffic with low latency Plugin-based architecture – Easily add features like auth, rate limiting, logging Scalable – Suitable for microservices and large distributed systems Cloud-native friendly – Works well with Kubernetes and containerized environments Strong security features – Supports OAuth2, JWT, key authentication, etc. Centralized management – Control APIs from a single platform Flexible deployment – Can be deployed on-prem, cloud, or hybrid Active community & support – Good documentation and ecosystem Review collected by and hosted on G2.com. What do you dislike about Kong Konnect? Advanced features are paid – Many enterprise capabilities (analytics, RBAC, dev portal) require paid versions Review collected by and hosted on G2.com. What problems is Kong Konnect solving and how is that benefiting you? Kong Gateway helps by: Centralizing API management Improving security (auth, rate limiting) Handling traffic efficiently Standardizing policies across services Benefit: Saves development time, improves scalability, and makes APIs more secure and manageable. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Thank You page ZH Zaki H. Associate Consultant Mid-Market (51-1000 emp.) 6/14/2026 "Reliable API Availability with Robust Management and Protection" 5/5 What do you like best about Kong Konnect? Its reliability in keeping our APIs available is excellent, and it comes with robust API management tools. It also offers a solid mechanism for API protection, and the tracking tool is genuinely useful for monitoring what’s happening. I especially appreciate its developer management features. Review collected by and hosted on G2.com. What do you dislike about Kong Konnect? Report generation could be improved, and the documentation needs to be more detailed. The user interface could be simplified, and it doesn’t feel well synchronized with the development tools. Review collected by and hosted on G2.com. What problems is Kong Konnect solving and how is that benefiting you? I’ve used it to publish my APIs, and both the documentation and the blog are excellent. It also lets us protect our APIs and makes application development and deployments easier. If you’re looking for API security, this feels like an ideal product, with several built-in features that support that goal. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Ravi S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ravi S.") RS Ravi S. Senior Operarional Lead Information Technology and Services Enterprise (\> 1000 emp.) 3/27/2026 "Kong: A Powerful Open-Source API Gateway for Managing APIs Across Any Environment" 4.5/5 What do you like best about Kong Konnect? One of the Popular opensource API Gateways which help us to manage APIs deployed anywhere from a simple infra to complex multi cloud environment. As per my obeservation Kong is capable to handle different protocols like REST, GRPC, Graphql which enables us to manage almost all of our APIs needs. Review collected by and hosted on G2.com. What do you dislike about Kong Konnect? Need improvement on AI features and plugins in Kong Gateway is limited, impacting overall functionality and performance. There is lack of analytics and monitoring in Kong Gateway, hindering effective performance tracking. Review collected by and hosted on G2.com. What problems is Kong Konnect solving and how is that benefiting you? While using other backend APIs, we ended up in applying many of the below architecture characteristics to every individual APIs to support the general requirements. That will be a lot of work. Authentication/Authorization, Monitoring, Logging, Traffic control, Caching, API Administration etc.. While using Kong Gateway it will take away all these cross-cutting concerns in managing these APIs and put them all across in a single plane. This will provide us with a lot of architecture advantages. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 Icon 4/8/2026 Validated ReviewerIncentivizedSource: G2 invite on behalf of seller HJ Hrutik J. Senior Associate Consultant Mid-Market (51-1000 emp.) 4/7/2026 "Fast, Reliable API Gateway That Scales Smoothly with Kubernetes" 5/5 What do you like best about Kong Konnect? It’s fast, reliable, and doesn’t add unnecessary complexity when managing APIs at scale. Setting things up is straightforward, and the plugin system makes it easy to add features like security, traffic control, or monitoring without rewriting everything. It also plays really well with modern setups like Kubernetes, which saves a lot of time when deploying or scaling services. Review collected by and hosted on G2.com. What do you dislike about Kong Konnect? feel a bit heavy and complex once you move beyond basic use cases. The learning curve gets steeper when dealing with advanced configurations, custom plugins, or debugging issues, especially for teams new to API gateways. The admin and observability experience can also feel fragmented unless you invest time and effort into tuning it or upgrading to enterprise features. Review collected by and hosted on G2.com. What problems is Kong Konnect solving and how is that benefiting you? Kong Gateway solves the business problem of controlling, scaling, and securing API traffic as companies grow their digital products. As applications move to microservices and multiple teams build and deploy services independently, managing APIs can become slow, inconsistent, and risky. Kong acts as a central layer that standardizes security, traffic management, and access control without forcing teams to redesign their services. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic SV Shivansh V. Software Engineer Information Technology and Services Small-Business (50 or fewer emp.) 4/7/2026 "Seamless Transition to Kong Gateway with Superior Performance" 5/5 What do you like best about Kong Konnect? I really like the UI dashboard of Kong Gateway. Its performance and speed are impressive, using an ultra-lightweight NGINX engine that can handle up to 50,000 transactions per second, which I find really good. I also appreciate its deployment flexibility, whether it's on-premise, in the cloud, or using the Kong Ingress Controller for Kubernetes. The platform is architecture-dependent with lots of options, and I find it really good for my needs. Additionally, it supports managing gateways via YAML and Kubernetes CRDs, which seamlessly integrates into GitOps and CI/CD pipelines. Setting it up was very easy; I was able to do it within an hour and start working on it right away. Review collected by and hosted on G2.com. What do you dislike about Kong Konnect? I think the documentation could be a bit simpler and should include more examples. There's also an enterprise wall, and while the open source resources are good, the paid product is also there, which can be a bit of a barrier. Review collected by and hosted on G2.com. What problems is Kong Konnect solving and how is that benefiting you? Kong Gateway improves security and gateway configuration, managing upstream services and reducing 502 errors. It enhances performance and debugging, handling over 50,000 transactions per second. Its deployment flexibility integrates well with Kubernetes and CI/CD pipelines, offering seamless integration. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller CA Chandra Prakash A. Small-Business (50 or fewer emp.) 4/2/2026 "Flexible API Management with a Steep Learning Curve" 4.5/5 What do you like best about Kong Konnect? I really appreciate Kong Gateway's plugin-based architecture and flexibility. It allows us to centralize security and traffic management while keeping services simple, which scales well in cloud-native environments. The architecture helps us to centralize cross-cutting concerns like authentication, rate limiting, and observability, significantly reducing duplication and keeping services focused on business logic. From a platform perspective, it improves consistency and makes it easier to enforce policies across all APIs without touching individual services. Its flexibility also helps us respond quickly to changing requirements by updating configurations at the gateway level instead of redeploying services, leading to better scalability, faster iteration, and a more maintainable system overall. Review collected by and hosted on G2.com. What do you dislike about Kong Konnect? I find the learning curve can be steep, especially for teams new to API gateways. Configuration complexity increases as the number of services grows. Debugging issues across plugins and routing rules can sometimes be non-trivial. The initial setup had a steep learning curve due to the Lua-based architecture and our plugins were in Go language, which was not supported out of the box. Review collected by and hosted on G2.com. What problems is Kong Konnect solving and how is that benefiting you? We use Kong Gateway to centralize API management, improve scalability, and maintain consistency. Its plugin-based architecture helps focus services on business logic, while flexibility enables quick adaptation to changes, enhancing scalability, iteration speed, and system maintainability. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller SZ Shirish Z. Senior Consultant Mid-Market (51-1000 emp.) 3/28/2026 "Kong Konnect Streamlines the Full API Lifecycle with Flexible Gateway Deployment" 5/5 What do you like best about Kong Konnect? Konnect simplifies the entire lifecycle—from designing and securing APIs to monitoring performance and scaling—without adding unnecessary complexity. Its cloud-hosted control plane removes a lot of operational overhead, while still giving full flexibility to deploy gateways anywhere: on-premise, cloud, Kubernetes, or hybrid environments. Overall, it helps teams move faster, maintain better control, and deliver reliable APIs with far less effort. Review collected by and hosted on G2.com. What do you dislike about Kong Konnect? What I dislike about Kong Konnect is that some parts of the platform can feel a bit complex when you first start using it, especially for teams that are new to API gateways or Kubernetes. The documentation is extensive, but sometimes you need to piece together information from multiple places to get a complete picture. Review collected by and hosted on G2.com. What problems is Kong Konnect solving and how is that benefiting you? Kong Konnect helps us centrally manage, secure, and monitor all our APIs, which reduces complexity and makes operations more efficient. It gives us consistent security, better visibility through analytics, and flexible deployment options. Overall, it improves speed, reliability, and control across our API ecosystem. Review collected by and hosted on G2.com. 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