--- title: Koncert Reviews meta_title: 'Koncert Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 414 reviews by the users' company size, role or industry to find out how Koncert works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 414 scale: '5' date_modified: '2026-07-12' parent_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration --- # Koncert Reviews **Vendor:** Koncert **Category:** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement) **Average Rating:** 4.6/5.0 **Total Reviews:** 414 ## About Koncert Koncert is a B2B Sales Engagement platform designed to enhance the efficiency and effectiveness of sales teams through advanced dialer technology. With over 15 years of experience in the industry, Koncert leverages artificial intelligence to facilitate more meaningful conversations and build robust sales pipelines. The platform automates the traditionally manual process of dialing prospects, allowing users to connect with live prospects more efficiently and significantly increase their conversation rates. Targeted primarily at sales professionals and organizations looking to optimize their outreach efforts, Koncert offers a suite of dialer options tailored to various sales workflows. These include the Multi-line AI Parallel Dialer, Single-line AI Flow Dialer, Agent-Assisted Dialer, and Click-to-Call Dialer. Each option integrates seamlessly with leading Customer Relationship Management (CRM) systems, ensuring that sales teams can streamline their processes without disrupting their existing workflows. This adaptability makes Koncert an ideal solution for businesses of all sizes seeking to enhance their sales engagement strategies. The key features of Koncert's dialer technology include automation capabilities that enable sales teams to connect with prospects at an unprecedented scale. By automating the dialing process, sales representatives can focus on engaging with prospects rather than spending time on manual dialing. This not only increases the number of conversations but also optimizes productivity, allowing teams to allocate their time and resources more effectively. The platform also includes AI PitchLab, which trains representatives in real time with AI-powered feedback on tone, pacing, and talk-to-listen ratios, turning every call into a coaching opportunity. Additionally, Koncert offers Waterfall Data Enrichment, which automates prospect list clean-up and boosts connect rates with accurate, enriched data from multiple sources. This feature enhances the quality of leads that sales teams engage with, further improving the likelihood of successful conversions. The platform also provides valuable insights for coaching and training purposes, enabling sales managers to refine their strategies and improve overall team performance. Koncert's AI-driven auto dialer and cadence platform stand out in the B2B sales tools market by offering a comprehensive solution that enhances both conversation rates and pipeline development. The ability to customize dialing strategies based on specific sales workflows ensures that organizations can implement a solution that meets their unique needs. By empowering sales teams to engage more effectively with prospects, Koncert plays a crucial role in driving business growth and achieving sales objectives. ## Koncert Pros & Cons **What users like:** - Users praise Koncert for its **time-saving capabilities** , enhancing productivity and enabling more meetings in less time. (56 reviews) - Users highlight the **efficiency** of Koncert, significantly increasing productivity and meeting bookings with ease of use. (46 reviews) - Users love the **efficient lead generation** capabilities of Koncert, which significantly boosts their productivity and sales potential. (39 reviews) - Users praise the **ease of use** of Koncert, appreciating its user-friendly design and streamlined customer journey. (32 reviews) - Users value the **automation features** of Koncert, enhancing their efficiency in managing outbound calls effortlessly. (31 reviews) - Integrations (26 reviews) - Features (25 reviews) - Helpful (25 reviews) - Customer Support (23 reviews) - Parallel Dialer (19 reviews) **What users dislike:** - Users often report **call issues** such as audio glitches and difficulties tracking multiple line attempts, affecting usability. (35 reviews) - Users report **dialer issues** including glitches, audio joining problems, and uncertainty in tracking dialed prospects. (28 reviews) - Users experience **slow loading** issues with Koncert, especially during high volume dialing, affecting call flow. (12 reviews) - Users report occasional **software bugs** in Koncert, impacting stability and the dialing process but not being major issues. (12 reviews) - Users report a **lag in call connection** that can disrupt communication and frustrate prospects during calls. (11 reviews) - Users find **dialer limitations** frustrating, as it redials contacts inaccurately and restricts international dialing options. (10 reviews) - Users report frequent **connectivity issues** with Koncert, leading to lower connection rates and performance disruptions. (9 reviews) - Users experience **slow performance** with Koncert, facing delays in call pickup and frequent crashes affecting usability. (9 reviews) - Connection Issues (7 reviews) - Delay Issues (7 reviews) ## Koncert Reviews ### 1. Ease of access and usage **Rating:** 5.0/5.0 stars **Reviewed by:** Abhinav A. | SDR, Mid-Market (51-1000 emp.) **Reviewed Date:** August 23, 2024 **What do you like best about Koncert?** I like how easy the UI is to understand. I know exactly where to go to see what I need. **What do you dislike about Koncert?** I had an issue where the dialer would say its working but it wouldnt. Whenever I refresh the page it makes my whole laptop freeze for a second as well. **What problems is Koncert solving and how is that benefiting you?** It makes it easy to call multiple people at a time so Im not wasting my time just trying to call one person at a time. ### 2. Koncert is a helpful tool to get a lot of dials in. **Rating:** 4.0/5.0 stars **Reviewed by:** Jaden N. | Sales Development rep, Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2025 **What do you like best about Koncert?** The power dial is a way to save time and effort in getting a lot off dials in. **What do you dislike about Koncert?** the lag time of when someone answers the call can throw prospects off **What problems is Koncert solving and how is that benefiting you?** its benefitting me by dialing 4 people at one time **Official Response from Koncert Marketing:** > Thank you for sharing your feedback on Koncert! We're thrilled to hear that you find the power dial feature helpful for increasing your dials. We are continuously working to improve our system for a smoother experience. If you have any further suggestions or encounter any issues, please feel free to reach out to our support team. We're here to assist you and ensure you have a positive experience with Koncert. ### 3. Huge Time Saver **Rating:** 4.5/5.0 stars **Reviewed by:** Morgan H. | Sales Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** January 15, 2025 **What do you like best about Koncert?** If you're not parallel dialing, you need to. It saves so much time and allows me to book more meetings per day than I ever have **What do you dislike about Koncert?** Sometimes the parallel dialer will pick up to voicemails. **What problems is Koncert solving and how is that benefiting you?** Saving time with a parallel dialer. ### 4. Koncert changed how I prospect **Rating:** 5.0/5.0 stars **Reviewed by:** David C. | Growth Account Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2024 **What do you like best about Koncert?** I love the flow and parallel dialer from Koncert. It allows me to double the amount of prospects I was dialing witgh my old dialer. Simple, and easy to use while importing lists, adding follow-up tasks to prospects, and giving a list of calls that were cancelled that I can add back into the end of my dialing sessions. I also want to shoutout my CSM Alec who has been top notch since day 1. He coached me on how to implement the dialer, was very patient with all the questions I asked, and showed me how to integrate my CRM into the process. I definitely recommend Koncert to anyone looking to increase their effectiveness and efficiency for prospecting. **What do you dislike about Koncert?** No dislikes. The analytics allow me to review my calls throughout the week, daily, or otherwise to best review my KPIs. **What problems is Koncert solving and how is that benefiting you?** Koncert has helped solve the efficiency and timing needed to dial over 100 people per day. It is easy to create lists, follow-ups, and track acitivity. **Official Response from Koncert Marketing:** > Thank you for sharing your positive experience with Koncert! We're pleased to hear that the flow and parallel dialer have doubled your prospecting efforts and that Alec has been instrumental in coaching you through the implementation process. We appreciate your recommendation! ### 5. Makes Calling Easier **Rating:** 5.0/5.0 stars **Reviewed by:** Joshua B. | Customer Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2024 **What do you like best about Koncert?** The thing that I like the best about Koncert is being able to call multiple companies at one. You are sure to get connects within the span of a few minutes that you manually would not have gotten. It's also very easy to upload the contacts from Salesloft into Koncert. **What do you dislike about Koncert?** As expected, when answering you have got to be quick when you hear the beep signaling that the person has answered. It will happen fast so you must work to be prepared with an opener that you're confident in saying quickly. Not something that's a problem but you certainly must be prepared. **What problems is Koncert solving and how is that benefiting you?** Koncert increased our team's connect rates significantly. Our meetings from calls as a team were low prior and we have seen immediate results dating back to the trial period. Before it was a question of "Will I talk with someone today?" and now it is "I know I'll have at least 8-12 true connects with decision-makers with POCs per 100 dials which results in more meetings booked and the team reaching our goals. **Official Response from Koncert Marketing:** > Thank you for sharing your positive experience with Koncert. We're pleased to hear that it has increased your team's connect rates significantly and resulted in more meetings booked. ### 6. The product is great and integrates really well with Apollo **Rating:** 4.0/5.0 stars **Reviewed by:** Mordy R. | Creative Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2024 **What do you like best about Koncert?** The Apollo integration makes this product top notch - I was able to relativley seamleslly create my sequences and push them to concert and all that data is there in the dialer. **What do you dislike about Koncert?** The session feature which has an "on off" switch was a little strange to me **What problems is Koncert solving and how is that benefiting you?** Apollo integration + local dialing + auto dialing for maximum speed and efficiency (and a hell of a lot of less clicks) ### 7. Koncert puts old dialing systems to shame! **Rating:** 5.0/5.0 stars **Reviewed by:** Justin K. | Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2023 **What do you like best about Koncert?** Frees up time in my day because I can get through a list so quickly. **What do you dislike about Koncert?** I don't love the parallel dialer. It's a little too fast for my style. **What problems is Koncert solving and how is that benefiting you?** Able to contact many more prospects in a shorter time with the AI dialer. **Official Response from Koncert Marketing:** > We're glad to hear that Koncert is making your prospecting process more efficient with the AI dialer! ### 8. Koncert Review **Rating:** 5.0/5.0 stars **Reviewed by:** Kylah A. | Sales Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2025 **What do you like best about Koncert?** Dialing 5 people at a time. It makes me more productive with my time. **What do you dislike about Koncert?** I dislike how the lists will redial people. **What problems is Koncert solving and how is that benefiting you?** It solving my problems of having to hand dial. **Official Response from Koncert Marketing:** > Thank you for sharing your feedback with us! We're thrilled to hear that you find Koncert's feature of dialing 5 people at a time helpful for boosting your productivity. We understand your concern about the lists redialing people and we will look into this issue further to see how we can improve the user experience for you and all our customers. We are here to help and ensure you have a seamless experience with Koncert. ### 9. Good for high volume **Rating:** 3.0/5.0 stars **Reviewed by:** Lexie V. | Sales Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** January 17, 2025 **What do you like best about Koncert?** Good for doing high volume calls with a high connect rate **What do you dislike about Koncert?** Koncert crashes a lot and messes up my computer **What problems is Koncert solving and how is that benefiting you?** It helps with increasing volume which leads to more booking. **Official Response from Koncert Marketing:** > Thank you for sharing your experience with Koncert. We apologize for any inconvenience caused by crashes and system issues. Our team is constantly working to improve performance and stability. If you continue to experience problems, please reach out to our support team so we can assist you further. Your feedback is valuable to us, and we appreciate the opportunity to address your concerns. ### 10. Koncert review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Alternative Dispute Resolution | Mid-Market (51-1000 emp.) **Reviewed Date:** January 21, 2025 **What do you like best about Koncert?** This product is amazing. It allows me to dial efficiently and quickly. I really enjoy Koncert. It's easy to use and allows me to make more money. **What do you dislike about Koncert?** None I absolutely love it. I'd say just making sure that the people im calling are actually the people Koncert says they ar sometimes. **What problems is Koncert solving and how is that benefiting you?** It's solving me being able to dial faster and reach the right people faster. **Official Response from Koncert Marketing:** > We're happy to hear that Koncert is making a positive impact on your work by allowing you to dial faster and reach the right people more efficiently. Thank you for sharing your experience with us! ### 11. Koncert is very useful and effective, Highly recommend. **Rating:** 5.0/5.0 stars **Reviewed by:** Zeba Z. | Business Development Specialist, Central Public Sector, Enterprise (> 1000 emp.) **Reviewed Date:** May 31, 2024 **What do you like best about Koncert?** Koncert makes my job more efficient and simplifies my work. It has multiple features that can be used effectively. It helps me reach out to a lot of customers in a short span and saves a lot of my time. It is one of the most important tools in my daily work activities. **What do you dislike about Koncert?** Sometimes there is a delay in the connects. **What problems is Koncert solving and how is that benefiting you?** It saves a lot of time. It is properly organized and makes my Job easy. It helps me connect to customers very quickly, Instantly provides me with the information of the customer on line, and helps me make notes of the calls that I make. **Official Response from Koncert Marketing:** > Thank you for your feedback! We're glad to hear that Koncert's multiple features have been effective in reaching out to customers and saving you time. ### 12. I have truly enjoyed Koncert and all its percs. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Environmental Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 07, 2025 **What do you like best about Koncert?** They way you are able to call 4 people at one time! **What do you dislike about Koncert?** Sometimes I have problems uploading contacts. **What problems is Koncert solving and how is that benefiting you?** It is giving me more phone all output and email output in a quicker time. ### 13. I spend most of my workday making calls. Koncert reduces that to just about a third. **Rating:** 5.0/5.0 stars **Reviewed by:** Viren M. | Managing Director, Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2024 **What do you like best about Koncert?** What I love about Koncert is the flow dialer. It made me realize how much extra time logging call dispositions took me. And the auto-call logging feature is really helpful. Customer support in my experience is also pretty quick! **What do you dislike about Koncert?** I think the interface can be more user friendly. Also, once ever so often it tends to crash/glitch out- though it does not occur frequently. **What problems is Koncert solving and how is that benefiting you?** Making calls take up the majority of my day. I strive to make on average 60-90 calls per day which would take me about 4-5 hours to achieve. This would make it hard for me to spend time building lead lists and repsonding to emails. From my trial with Koncert, I can make this same amount of calls in 2 hours max- which would leave the rest of the day for me to focus on other crucial activites. **Official Response from Koncert Marketing:** > Thank you for sharing your positive experience with the flow dialer and auto-call logging feature. We're thrilled that Koncert is helping you streamline your calling process and allocate more time to other important tasks. ### 14. Best dialing software ever for more booked meetings, or a growing pipeline. **Rating:** 4.5/5.0 stars **Reviewed by:** Terryn K. | Business Development Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2024 **What do you like best about Koncert?** I love the fact that i can get through 1000 calls a day with no worries. Its easy and fast to navigate and super straight forward. Easy integration with Hubspot. Easy implemention and great customer service. **What do you dislike about Koncert?** At times the transcrips are incorrect and thats a slight hassle. **What problems is Koncert solving and how is that benefiting you?** The feature of having to navigate alot of calls in a short amount of time. ### 15. Favorite Calling Platform! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2024 **What do you like best about Koncert?** Unlike other platforms that our teams have used, Koncert has had amazing connection rates. This is HUGE as we all know the more people you talk to the higher chance you will have at getting a meeting set, closed deal, and revenue for the company! **What do you dislike about Koncert?** At times I feel it will transfer the call once the prospect has answered and it will take a little too long and then they will have already hung up. **What problems is Koncert solving and how is that benefiting you?** It is removing the time we were spending on manually dialing. This is allowing us to reach more people with a high connection rate! ### 16. Good experience with Koncert **Rating:** 5.0/5.0 stars **Reviewed by:** Dasha K. | SDR, Mid-Market (51-1000 emp.) **Reviewed Date:** January 15, 2025 **What do you like best about Koncert?** That you can dial multiple people at a time. **What do you dislike about Koncert?** That one second delay when someone asnwers. **What problems is Koncert solving and how is that benefiting you?** le and I can book more meetings. ### 17. Absolute Necessity **Rating:** 5.0/5.0 stars **Reviewed by:** Nicholas M. | Sales Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** September 05, 2024 **What do you like best about Koncert?** Koncert is an absolute game-changer for self-prospecting. In short, I can't imagine ever going back to making manual dials again! **What do you dislike about Koncert?** There is nothing that I dislike about Koncert. **What problems is Koncert solving and how is that benefiting you?** Koncert is streamlining my prospecting, allowing me to make 5-10 times more calls in a week. Manual dialing just doesn't compare! ### 18. Sales Consultant **Rating:** 5.0/5.0 stars **Reviewed by:** Jason L. | Sales Mgr, Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2025 **What do you like best about Koncert?** It is user-friendly and effective with good results. **What do you dislike about Koncert?** Nothing at this point once you learn to use it. **What problems is Koncert solving and how is that benefiting you?** Increasing contact rates. **Official Response from Koncert Marketing:** > We're thrilled to hear that you find Koncert user-friendly and effective! We're constantly working to make the platform as intuitive as possible. ### 19. A fantastic outreach tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Lauren M. | Business Development Manager, Enterprise (> 1000 emp.) **Reviewed Date:** June 05, 2024 **What do you like best about Koncert?** Koncert elevates prospecting to a whole new level. You are able to call large amounts of people quickly to maximize time and effectivness. I use Koncert daily and the platform is also very user friendly! The support team is also really great. I would definitely recommend! **What do you dislike about Koncert?** There can be a lag time sometimes when the prospect picks up the call to answer and when I hear the beep to respond. **What problems is Koncert solving and how is that benefiting you?** I can reach a large amount of people over a short amount of time. It helps me set appointments and reach prospective clients. **Official Response from Koncert Marketing:** > We're thrilled to hear that you find Koncert to be a fantastic outreach tool and that it has elevated your prospecting efforts. We appreciate your feedback about the user-friendly platform and our support team. Thank you for recommending us! ### 20. The Best! **Rating:** 5.0/5.0 stars **Reviewed by:** Sean H. | Sales Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2024 **What do you like best about Koncert?** It helps us get through our calls quicker and also prevents us from spending as much time waiting for the phone to ring. **What do you dislike about Koncert?** Sometimes, the latency is not the best when it comes to calling. **What problems is Koncert solving and how is that benefiting you?** It solves the issue of having to click through each number in HubSpot and call manually. ### 21. Great tool to make many useful calls! **Rating:** 5.0/5.0 stars **Reviewed by:** Oleksandra R. | Channel Development Representative , Enterprise (> 1000 emp.) **Reviewed Date:** May 30, 2024 **What do you like best about Koncert?** What sets Koncert apart from other calling tools is its seamless integration with popular platforms and services. Whether you're using it alongside your favorite CRM software, email client, or project management tool, Koncert effortlessly syncs data and streamlines workflows, ensuring that you have all the information you need at your fingertips. **What do you dislike about Koncert?** Koncert excels in many aspects of communication and collaboration, addressing these areas of improvement could further enhance its appeal and make it a more competitive option in the crowded market of calling tools. **What problems is Koncert solving and how is that benefiting you?** Time! I can make so many more calls with Konsert! **Official Response from Koncert Marketing:** > We're glad to hear that Koncert is helping you save time and make more calls. Our goal is to provide a tool that boosts productivity and efficiency. ### 22. 10x your Productivity **Rating:** 4.5/5.0 stars **Reviewed by:** Justin P. | Sales Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2024 **What do you like best about Koncert?** Koncert is a really unique tool that allows you to be far more productive. Not only does the AI dialer help get through calls quicker, but they also have this really cool feature that provides insights into which prospects are most likely to answer based off of data. The learning curve is short, it honestly took me a day to figure out how to work the platform. **What do you dislike about Koncert?** There are a few kinks that need to be ironed out, but overall nothing that I truly dislike. **What problems is Koncert solving and how is that benefiting you?** Koncert is letting me be more productive in my day. Rather than manually going through all of my calls, the AI dialer is able to quickly get through my calls by filtering out bad numbers, automatically dispositioing prospects that don't answer, and more. ### 23. How Koncert benefits myself **Rating:** 5.0/5.0 stars **Reviewed by:** Trevor N. | Territory Account Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2024 **What do you like best about Koncert?** I like the ability to reach all of my customers in a timely fashon. Koncert does a great job of allowing things to be organized. **What do you dislike about Koncert?** At times it can feel like there are so many features going on it can be confusing. **What problems is Koncert solving and how is that benefiting you?** Our rep Kristina is absolutly fantastic in listening to our group and what issues we may have. It seems that every month or so when we meet up there are new features to help benefit our group. ### 24. Saving time + More Meetings **Rating:** 5.0/5.0 stars **Reviewed by:** Gabriel L. | Sales Development Representative - Enterprise West, Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2024 **What do you like best about Koncert?** I like that Koncert allows me to make my dials faster and allows me to collab with my team to listen how they are landing meetings. **What do you dislike about Koncert?** I do not have any dislikes about Koncert, as it only adds value into my daily routine. **What problems is Koncert solving and how is that benefiting you?** The problems that Koncert is solving for me is being able to push volume out when it comes to dialing my prospects. With the high number of dials I am able to push out, I can go after my accounts for my team! **Official Response from Koncert Marketing:** > Thank you for sharing how Koncert is adding value to your daily routine by helping you make dials faster and collaborate with your team. We're thrilled to hear about your positive experience! ### 25. Great tool for our AEs **Rating:** 5.0/5.0 stars **Reviewed by:** Ardit B. | Revenue Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 29, 2024 **What do you like best about Koncert?** Ease of integration with our CRM (Salesforce), great support and easy dialing for our AEs **What do you dislike about Koncert?** I would like the ability to import contacts from lists as well not just reports from Salesforce **What problems is Koncert solving and how is that benefiting you?** Saving time by connecting our AE with the right contacts ### 26. Koncert has been able to allow me to set more meetings **Rating:** 4.5/5.0 stars **Reviewed by:** Megan B. | Account Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2024 **What do you like best about Koncert?** Not only does Koncert allow me to dial quickly, I've been able to spend my time on more manual tasks throughout my day to ultimately book more meetings. It's very straightforward and the system is user friendly. I easily use Koncert everyday. **What do you dislike about Koncert?** While Koncert is extremely helpful, the Outreach lnk doesn't always pop up as quickly as I would like it to. **What problems is Koncert solving and how is that benefiting you?** I'm able to reach out to about double the amount of prospects in a single day using the parallel dialer. ### 27. Best Dialing tool I've ever Used **Rating:** 5.0/5.0 stars **Reviewed by:** Nicole B. | Technology Strategists, Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2024 **What do you like best about Koncert?** I Like the fact that I can make hundreds to thousands of calls per day. the AI Parallel Dialer is so helpful it makes cold calling a breeze. the integration with my Hubspot was seamless and works perfectly. and Koncert's Customer support is Great, they are always on it and ready to help. **What do you dislike about Koncert?** The only thing I dislike is that I can't phone international numbers only US Numbers **What problems is Koncert solving and how is that benefiting you?** Koncert is helping me to make more outbound calls than I usual ### 28. The best Automated Dialer **Rating:** 5.0/5.0 stars **Reviewed by:** Minerva L. | Business Development Team Lead, Enterprise (> 1000 emp.) **Reviewed Date:** May 31, 2024 **What do you like best about Koncert?** It helps me a lot in being productive and allows me to book more meetings. I've been using concert for a while now and i just love it! Very easy to use, easy to implement. Kathyryn is very fast too. Easy to integrate with our internal tool as well. **What do you dislike about Koncert?** Nothing. I cannot think of anything that i dont like about Koncert. I lvoe verything aqbout it. **What problems is Koncert solving and how is that benefiting you?** Koncert helps me with making more calls and connecting to a live person. More Sales engagements. **Official Response from Koncert Marketing:** > We're thrilled to hear that Koncert has been helping you increase productivity and book more meetings. Thank you for your positive feedback! ### 29. Great Product! **Rating:** 4.0/5.0 stars **Reviewed by:** Dominic C. | Sales Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2024 **What do you like best about Koncert?** My company Seamless trialed out Koncert for about a month, and as an SDR it was fantastic. The parallel dialer was a great feature to use, and I booked a lot more people and spoke to a lot more people than I normally do on a daily basis. Even if it is just a trial, I highly recommend trying out Koncert for yourself or for your team. Great product. Not to mention the integration with Salesloft and Salesforce was super helpful when importing leads into the call log. **What do you dislike about Koncert?** There was not anything I disliked about this platform. **What problems is Koncert solving and how is that benefiting you?** Koncert helped me increase my connect rate with prospects, as well as ease of importing leads into the dialer to call. ### 30. Koncert system dramatically boosted our customer outreach efficiency and engagement. **Rating:** 5.0/5.0 stars **Reviewed by:** Christian M. | Lead Development Representative, Enterprise (> 1000 emp.) **Reviewed Date:** May 30, 2024 **What do you like best about Koncert?** What I liked most about Koncert was its intelligent dialing system, which accurately predicted the best times to call customers, significantly increasing our successful connection rates and overall productivity. Koncert has created great success with myself and my team! **What do you dislike about Koncert?** The only downside I found with Koncert was the occasional lag in the real-time analytics dashboard, which sometimes delayed our ability to promptly analyze call performance data. (not a big issue) **What problems is Koncert solving and how is that benefiting you?** Koncert is solving the problem of inefficient and poorly timed customer calls by using AI to predict the optimal times to reach out. This has greatly benefited us by increasing our connection rates, reducing wasted call attempts, and ultimately enhancing our overall productivity and customer engagement. **Official Response from Koncert Marketing:** > We're thrilled to hear that Koncert's intelligent dialing system has had such a positive impact on your customer outreach efficiency and engagement. Thank you for sharing your experience! ### 31. Has Koncert been a revolutionary tool and the best option for outbound outreach? **Rating:** 5.0/5.0 stars **Reviewed by:** Vathiswa M. | BDR, Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2024 **What do you like best about Koncert?** AI-powered parallel dialing: Dramatic increase in call volume and connections, Ease of use, Ease of implementation, Customer Support **What do you dislike about Koncert?** No outbound dialer, no option to dial back from the original number that was used. **What problems is Koncert solving and how is that benefiting you?** Connect multiple times, ### 32. Sales Development Representative **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** January 22, 2025 **What do you like best about Koncert?** The ability to call hundreds of prospects, without have to dial the number myself **What do you dislike about Koncert?** Connect rates can vary, but are great for the most part **What problems is Koncert solving and how is that benefiting you?** The ease of dialing hundreds of people everyday ### 33. Koncert Is Game Changing **Rating:** 5.0/5.0 stars **Reviewed by:** Asa M. | Business Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2023 **What do you like best about Koncert?** This tool creates efficiencies like no other tool when it comes to calling targeted lists. The dialers are simple to use. The analytics provide insights that help you improve your meeting scheduled rate. Its interface is intuitive. I am a daily user who relies on Koncert to be successful. It was easy to implement and the learning curve is short. If you are in business development and doing cold outreach, going with Koncert is a no brainer. **What do you dislike about Koncert?** Sometimes there are issues caused by network latancy. This can be remedied with a strong consistent internet signal. There are other minor bugs from time to time but the customer success team is quick to help and report these. None of the negatives outweigh the benefits. **What problems is Koncert solving and how is that benefiting you?** Koncert enables me to make far more calls in a day than I could otherwise. This is leading to more meetings scheduled and subsequently more potential revenue in our pipeline. **Official Response from Koncert Marketing:** > We're delighted to hear that Koncert has been easy to implement and has a short learning curve for you. It's fantastic to know that our tool is helping you improve your meeting scheduled rate and generate more potential revenue. We appreciate your feedback and are committed to continuously enhancing your experience with Koncert. ### 34. Calling Made Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Donovan R. | SDR, Enterprise (> 1000 emp.) **Reviewed Date:** June 04, 2024 **What do you like best about Koncert?** I have enjoyed how easy concert has been to use. It makes making large volumes of calls a breeze. They are continuously tuning the platform based off of users feedback and it really shows. **What do you dislike about Koncert?** Right now I am unable to import international contacts. **What problems is Koncert solving and how is that benefiting you?** Concert takes the manual labor out of dialing prospects and alleviates time for further prospecting. ### 35. Increasing meetings set and activity productivity while minimizing time spent dialing. **Rating:** 5.0/5.0 stars **Reviewed by:** Chase M. | Account Executive, Enterprise (> 1000 emp.) **Reviewed Date:** May 31, 2024 **What do you like best about Koncert?** Koncert has tremendously improved my workflow by providing a platform that makes dialing faster and much more seamless experience. **What do you dislike about Koncert?** I wish I could make international calls so I could reach my entire terretory. **What problems is Koncert solving and how is that benefiting you?** Koncert is helping automate my outbound calling activity by providing a place to make my calls. I have saved countless hours this year by using Koncert. **Official Response from Koncert Marketing:** > We're glad to hear that Koncert has improved your workflow and made dialing faster for you! ### 36. Gamechanger for setting meetings **Rating:** 5.0/5.0 stars **Reviewed by:** Cameron F. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2023 **What do you like best about Koncert?** I've been in a business development / account executive role for 10+ years in the SaaS space and have set more meetings using Koncert than I ever have! I like that I can easily upload list pulled from Zoominfo and make 150-200 dials per day with ease. The fact that you do not have to manually dial and continuosly flip around for new numbers is a gamechanger. I highly recommend this tool! **What do you dislike about Koncert?** The only thing that I dislike but really isn't bad once you get used to is that when someone answers you have to be ready to start the call or there will be too long of a silence and the prospect will hang up. This is not that big of an issue so I wouldn't let this deter you from going with Koncert. **What problems is Koncert solving and how is that benefiting you?** I work for an agency that specializes in lead generation so it has allowed us to double our weekly meetings target. **Official Response from Koncert Marketing:** > We're glad to hear that Koncert has allowed you to double your weekly meetings target. Thank you for choosing Koncert for your lead generation needs! ### 37. Koncert Has Allowed Our Company To Grow Like No Other Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Nolan K. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2023 **What do you like best about Koncert?** Koncert gives our company feedback every month about what we do and what we can do better. Koncerts parallel dialer picks up on the first 'hello' allowing ourselves to connect with prospects ultimetly keeping them on the phone instantly. Koncert is also costomizable and there Customer Support listens to problems we may have allowing us to best preform on our ends getting us the most meeting possible week in and week out. Koncerts easy to use features allows us to intergate through different features making it easy to implement things we do well. Since we use Koncert every day and tecnology always has its own problems, Koncerts team is always on staff making sure the technology is up to speed alowing our team to always on the phone, dialing, and most importantly getting meetings. **What do you dislike about Koncert?** Even though there aren't many downsides to Koncert, one thing that is a very slight inconvenience is sometimes when a prospect does not pick up on the AI Dialer it does not automaticly leave a voice mail. You sometimes have to be ready to click leave voicemail or it will skip over. **What problems is Koncert solving and how is that benefiting you?** Koncert is solving our problem of allowing us to dial more people at one time, allowing us to get more people on the phone is the limited time we have in a day. The feature of having the best numbers to call on and use allows our company to get more pickups as our numbers are coming across clean with no spam. **Official Response from Koncert Marketing:** > It's great to hear that Koncert's features have made it easier for your company to integrate and perform at its best. We're constantly working to enhance our platform and appreciate your feedback about the AI Dialer. We'll continue to strive for improvements to provide a seamless experience for our users. ### 38. Great calling tool for any SDR looking to reach more prospects **Rating:** 5.0/5.0 stars **Reviewed by:** Josie J. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2023 **What do you like best about Koncert?** Koncert has been very seamless and easy to use. You can upload lists of pending calls through CSV files or tools like SalesLoft. I like uploading through SalesLoft best because it is more convenient, in my opinion. **What do you dislike about Koncert?** With the new updates that Koncert has done this year, I can't think of anything I dislike about the tool. It has been great to have reached a higher quantity of prospects with Koncert. **What problems is Koncert solving and how is that benefiting you?** Koncert has solved many problems for me. Ultimately, I can reach more potential prospects in a workday than physically dialing those prospects on my own. It frees up so much of my time that I can spend on my outbound strategy, personalizing emails, and more. My time as an SDR is crucial, and having more time back in my day through Koncert is fantastic. **Official Response from Koncert Marketing:** > Thank you for sharing your positive experience with Koncert! It's great to hear that the recent updates have improved your usage of the tool and helped you reach a higher quantity of prospects. ### 39. An unholy power if used correctly **Rating:** 4.5/5.0 stars **Reviewed by:** Pierce B. | Co Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2024 **What do you like best about Koncert?** Super powers dialing, no spam risk issues. **What do you dislike about Koncert?** If you don't use an integrated sales engagement tool, you better have a badass ops team to make it work. **What problems is Koncert solving and how is that benefiting you?** Had to cut costs/ headcount and Koncert turns 1 rep into 3, hands down. ### 40. Senior SDR **Rating:** 4.0/5.0 stars **Reviewed by:** Elena B. | Volunteer Assistant Coach and Professional Athlete, Mid-Market (51-1000 emp.) **Reviewed Date:** October 19, 2023 **What do you like best about Koncert?** Koncert saved me an INSANE amount of time in my day to day. It is very simple to get set up and transfer due tasks from Outreach to Koncert for calls. **What do you dislike about Koncert?** [Full transparency, I have only used Koncert during a POV so this feedback may not apply with the full version] I found it difficult to breakdown my calls into more specific lists based on persona, segment, team, etc. There are also people that are a great fit for the paralell dialer and people that a better suited for flow but I was unable to easily segment these two groups. **What problems is Koncert solving and how is that benefiting you?** I typically have about a 10% call to connect rate when I am calling prospects so manually dialing would only get me 5 connects a day from hours on end of calls. While Koncert did not get me a higher call to connect rate, I did get a higher number of connects and was able to get through twice the calls in a quarter of the time. Thjis time saved was able to be used for better prospecting so I feel more confident in the people I am reraching out to. ### 41. A totally new approach to cold calling that makes the dialing experience fun and enjoyable! **Rating:** 5.0/5.0 stars **Reviewed by:** Kenneth A. | Senior Sales Development Representative, Mid-Market, Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2024 **What do you like best about Koncert?** I really like the AI call features build into the platform! **What do you dislike about Koncert?** Sometimes there's a bit of a lag between calls. **What problems is Koncert solving and how is that benefiting you?** It is solving some of the sales enablement issues we were having with our old dialer **Official Response from Koncert Marketing:** > Thank you for your feedback! We're thrilled that you find the AI call features enjoyable. ### 42. Premium features for budget value **Rating:** 4.5/5.0 stars **Reviewed by:** Matthew D. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2024 **What do you like best about Koncert?** What I like best about Koncert is the parallel dialer feature and the analytics. **What do you dislike about Koncert?** I'm not a big fan of the salesfloor feature. **What problems is Koncert solving and how is that benefiting you?** Being able to make mass dials in a short time ### 43. Game Changer **Rating:** 5.0/5.0 stars **Reviewed by:** Emily G. | Account Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2024 **What do you like best about Koncert?** Koncert has 5x my sales pipeline. Has been a true game changer **What do you dislike about Koncert?** We don't use the flow dialer much. So this hasn't been hugely impactful for our organization **What problems is Koncert solving and how is that benefiting you?** Making my work day far more efficient **Official Response from Koncert Marketing:** > Thank you for sharing your experience with Koncert! We're glad to hear that it has made your work day more efficient. ### 44. A Game-Changer for Outbound Success! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** December 01, 2023 **What do you like best about Koncert?** We recently integrated Koncert into our outbound strategy, and the results have been nothing short of phenomenal. Our connect rates skyrocketed from 5% to an impressive 10%, and we've experienced a remarkable fourfold increase in booked meetings. Koncert has truly transformed the way we approach outbound efforts. **What do you dislike about Koncert?** The only minor request I recieved from my BDR team was an improvement to the Hubspot integration - they wanted the call tasks to get automatically marked as completed once a call was made. Koncert has some easy ways to work around this though and didn't deter us from loving the product. **What problems is Koncert solving and how is that benefiting you?** Exceptional Connect Rates: Koncert's auto dialer has significantly increased our connect rates, allowing us to reach and engage with more prospects than ever before. Efficient Meeting Bookings: The impact on our meeting bookings is undeniable. We've quadrupled the number of meetings, showcasing the tool's ability to convert connections into valuable opportunities. Streamlined Outbound Processes: The seamless integration of Koncert has streamlined our outbound calling processes, saving us time and enabling our team to focus on building meaningful connections. **Official Response from Koncert Marketing:** > Thank you for sharing your positive experience with Koncert! We're delighted to hear about the remarkable increase in your connect rates and meeting bookings. We understand your feedback about the Hubspot integration and will explore ways to enhance the user experience for your BDR team. ### 45. Cold Callin' with Koncert **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Environmental Services | Enterprise (> 1000 emp.) **Reviewed Date:** March 11, 2024 **What do you like best about Koncert?** I enjoy the ability to call on 4 prospects at once to enhance the chances of setting meetings and connecting with prospects. **What do you dislike about Koncert?** There are several nuances with the software that could be improved. However, is has improved with our time of use. **What problems is Koncert solving and how is that benefiting you?** Calling mutiple prospects at once and keeping my cadence organized to stay in touch with live outrech. **Official Response from Koncert Marketing:** > We're glad to hear that you are enjoying the ability to call on multiple prospects at once and enhance your chances of setting meetings. Thank you for sharing your positive experience! ### 46. Powerful Features and Exceptional Support **Rating:** 5.0/5.0 stars **Reviewed by:** Jonathan James C. | Head of Marketing and Growth, Small-Business (50 or fewer emp.) **Reviewed Date:** November 26, 2023 **What do you like best about Koncert?** Koncert gives your sales reps the superpower of dialing exponentially more prospects than the manual approach. While this technology has been around for some time, a surprising number of experienced salespeople have never used a power dialer. With in-depth reporting, easy list importation, and integration with Outreach and other tools, Koncert allows small sales teams to compete with larger organizations to break through the noise and close deals in an organized and structured approach. The customer success team at Koncert is superb. I used to think HubSpot was the gold standard of customer success, but Koncert has them beat. They will connect with you directly on video calls and take the time to address your issues and questions. They walk you through the process of using their power dialers and help you build your sales program around the tool so that account selection, list building, and overall strategy are targeted and organized. Too many sales reps think that sending emails and LinkedIn connection requests will eventually lead to a conversation, but making deliberate dials through a scalable process will bring better results than even some of the best sales outreach and lead generation programs. Koncert is a robust power dialer backed by battle-tested sales methodologies and a knowledgeable team of experienced sales professionals. **What do you dislike about Koncert?** Koncert has a lot of features, so it might be overwhelming at first. Initially, the reporting was complicated and felt a bit clunky, but their recent enhancements have centralized and streamlined the reporting, so it's easier to find the data you need and identify areas where you can improve. Configuring and integrating your sales sequences from apps like Outreach.io might take a while, and you have to ensure your field mapping is correct. **What problems is Koncert solving and how is that benefiting you?** Closing the gap and shortening the timeline between cold prospecting and booking appointments. They also provide recommendations on using their tool within your overall sales strategy. You don't have to think of Koncert as another tool to manage; you can make it a foundational piece of your sales program - and keep scaling. **Official Response from Koncert Marketing:** > Thank you for sharing your positive experience with Koncert! We're glad to hear that our power dialer and customer success team have made a significant impact on your sales outreach and lead generation. We understand the initial challenges with feature overload and integration, and we're committed to simplifying these processes for a smoother user experience. We appreciate your support and look forward to continuing to support your sales program! ### 47. From Better to Best **Rating:** 5.0/5.0 stars **Reviewed by:** Dennis L. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2023 **What do you like best about Koncert?** It's a purpose built no nonsense conversation machine. It doesn't waste time I could have spent talking navigating a phone tree or dealing with a dial tone. The custome success team has helped us iron out the kinks we'd had in how our data was pulled into our lists and it's made a world of difference from previous dialers. I'm a daily user using it 2-3 hours a day for cold outreach and warm follow ups. Koncert went yard and knocked it out of the park keeping conversation constant. **What do you dislike about Koncert?** I've had issues running it on Chrome being that Chrome is a hog I've had to find a less intense browser to maximize koncert. **What problems is Koncert solving and how is that benefiting you?** The inherent down time between manual calls dealing with dialtones phone trees. It's also helped me keep from forgetting to update the crm live between calls. **Official Response from Koncert Marketing:** > We're thrilled to hear that Koncert has made such a positive impact on your daily outreach efforts! Our customer success team is dedicated to ensuring a smooth experience for all users. ### 48. Great sales/marketing solutions, great customer service, some technical complications **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Libraries | Small-Business (50 or fewer emp.) **Reviewed Date:** June 21, 2023 **What do you like best about Koncert?** The Koncert team members have been great to work with; they respond to inquiries/issues quickly and have provided so much hands-on support. The tool has been great for increasing our sales reps' prospect outreach capabilities. **What do you dislike about Koncert?** We've run into various technical complications with Koncert that have caused some disruption to our workflow and daily operations. We've been able to work through each issue as they've come up but they did cause delays. One particular issue I still have is I cannot edit cadences that someone else created. Another functionality that I think Koncert is lacking has to do with call forwarding. As of now, there is no good way to assign territory caller IDs to sales rep when there are two separate brands within one company. For example, we have two groups of sales reps selling two separate things; if one rep from each group is assigned to California, we can't split call forwarding for that state between the two groups. **What problems is Koncert solving and how is that benefiting you?** Koncert allows for much higher call volume for sales reps. It also provides automation of email/call combo campaigns. ### 49. Efficient and user friendly. **Rating:** 5.0/5.0 stars **Reviewed by:** Edwin T. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2023 **What do you like best about Koncert?** What I like the best about Koncert is that it has no comparison in efficiency; calling multiple numbers at the same time is just magic; it is also really easy to understand, with no extra steps needed; you just start your list, and that's it. **What do you dislike about Koncert?** There is nothing I dislike about Koncert so far. It might not be the prettiest, but it gets the job done. **What problems is Koncert solving and how is that benefiting you?** Compared to other tools, such as Outreach, for example, its efficiency is just outstanding; you don't need to dial manually or go into the prospect's profile to know more. **Official Response from Koncert Marketing:** > We're happy to hear that you have had a positive experience with Koncert! Thank you for your feedback and for choosing our platform for your calling needs. ### 50. Amazing Experience Using Koncert Dialer **Rating:** 5.0/5.0 stars **Reviewed by:** Michael P. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2023 **What do you like best about Koncert?** Koncert is not only easy to use, but their constant support and helpfullness is very appreciated. They are very responsive and if an issue presents itself, they are there to make sure to get the issue resolved as soon as possible. Their features are also great and easy to use. I use Koncert daily and have always been happy with the experience. **What do you dislike about Koncert?** As of today, I do not have anything to dislike about Koncert. **What problems is Koncert solving and how is that benefiting you?** When we have an issue with the dialer, we get in touch and instantly get it resolved. When we have some suggestions they actually take them into account and make changes. **Official Response from Koncert Marketing:** > Thank you for your kind words! We strive to be responsive and helpful, and we're pleased to hear that you've had a positive experience using Koncert. We appreciate your support and look forward to continuing to provide you with great service. ## Koncert Discussions - [Does Koncert dial prospect numbers multiple times in a row in a given session? I've had prospects tell me I called them several times in a row (back to back)](https://www.g2.com/discussions/does-koncert-dial-prospect-numbers-multiple-times-in-a-row-in-a-given-session-i-ve-had-prospects-tell-me-i-called-them-several-times-in-a-row-back-to-back) - 2 comments, 1 upvote - [View Koncert pricing details and edition comparison](https://www.g2.com/products/koncert/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-13+01%3A38%3A54+-0500&secure%5Bsession_id%5D=428ec0b0-0034-4fe0-bc87-6437815d5b79&secure%5Btoken%5D=82acc2ea3cf851546f3226cf863950723a3394075fde6f0cbb71a2b06715f97c&format=llm_user) ## Koncert Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Gong](https://www.g2.com/products/gong/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Insightly CRM](https://www.g2.com/products/insightly-crm/reviews) - [OutreachCRM](https://www.g2.com/products/outreachcrm/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [SalesHood](https://www.g2.com/products/saleshood/reviews) - [Slack](https://www.g2.com/products/slack/reviews) ## Koncert Features **Communication** - Status Updates - Instant Messaging - Activity Feed - Notifications - Comments and Voting - Discussions - User Directory - Online Status of Coworkers **Lead Generation** - Lead Builder - CRM Integration - Marketing Automation Integration - Social Media Integration - Data Import & Export Tools **Lead Facilitation** - Lead Qualification - Meeting Scheduling **Integrated Workflows** - Task Management - Email Tracking/Automation - Calls and Voice - Other Outreach Options - CRM Integration - Calendar - Shared Records **Dialing Options** - Preview Dialing - Progressive Dialing - Predictive Dialing **Office Customization** - Office Decor - Customized Floor Plans - Personal Offices **Agentic AI - Lead Scoring** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Decision Making **Agentic AI - Salesforce AppExchange Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Email Tracking** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Agentic AI - Sales Coaching** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Decision Making **Content Management** - File Sharing - Document Collaboration - Version Control - Tagging - Knowledge Base **Lead Management** - Segmentation - Predictive Scoring **Training** - Knowledge Base - Coaching Materials - Playbook Creation - Video Record **Attribution** - Lead Opportunity - Lead Assignment - Pipeline Acceleration **Calling** - Record Calls - Generate Location - Call Types - Click-to-Call - Auto Dialer **Analytics** - Open Rates - Link Activity - Attachment Activity **Organization** - Opportunity and Pipeline Management - Data Entry - Integrations / APIs **Repeatability and Reportability** - Content Management - Workflow Management - Workflow Performance - Sales Coaching and Insights - Gamification **Agent Tools** - Whisper Coaching - Callback Scheduling - Call Recording **Guest Tools** - External Video Conferencing - Guest Links **Productivity Tools** - Task Management - Search **Marketing Campaigns** - Omni-Channel Tracking - Revenue Planning - Media Attribution - Opportunity Timeline - Customization **Feedback** - Review - Scorecard - Coaching Card - Leaderboard - Real-Time Updates - Notifications - Competition **Discovery** - Lead Management - Scoring/Ranking - Lead Context **Contacts** - Personalization - Information Locater - Record Prospect Data **Customizations** - Email Platform Integration - Email Scheduling - Notifications - Email Categorization - Templates **Performance Analysis** - Coaching - Peformance Tracking **Automation** - Voice Activity Detection - Interactive Voice Response (IVR) **Collaboration Tools** - Simultaneous Screen Sharing - Document Sharing - Availability Status **AI and Automation** - Lead Prioritization - Lead Scoring - Best Time of Day Scheduling - Buyer Intelligence - Machine Learning **Administration** - Moderation - User, Role, and Access Management - Performance and Reliability **Campaign Execution** - Prioritized Accounts - Trending Accounts - Email Campaigns **Management** - Conversion Viability - Workflow **Insights** - Notes - Daily Summary - Automated Voicemails - Automated Emails - Sorts Prospects - Automated Note Taking **Sales Analysis** - ROI Forecasting - Sales Forecasting **Generative AI** - AI Text Summarization **Generative AI** - AI Text Generation **Agentic AI - Auto Dialer** - Autonomous Task Execution - Cross-system Integration **Agentic AI - Virtual Workspaces** - Autonomous Task Execution - Multi-step Planning **Platform** - Data Synchronization - Analysis **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Account Data Management** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Sales Engagement** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **AI Capabilities - Auto Dialer** - Call Prioritization and List Optimization - Compliance Monitoring - Speech Analytics and Sentiment Analysis **Agentic AI - AI Sales Assistant** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Koncert Alternatives - [Outreach](https://www.g2.com/products/outreach/reviews) - 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