Komo Reviews & Product Details

KOMO has provided a versatile platform for us to elevate our matchday experience with wide range of fan-engagement tools. It has also provided us with another stream of weekly content that we can commercialize and integrate within our partners messaging. The interface and creating of cards is super user-friendly; which makes updating content every week a breeze.

It has been an overwhelming positively experience with KOMO, Louis especially has been brilliant in providing support when and where needed. Review collected by and hosted on G2.com.

There is nothing to dislike, if the platform doesn't have what we are looking for just yet - the time are always open to implementing new ideas, and finding solutions to problem-solve in the meantime. Review collected by and hosted on G2.com.

“Utilizing Komo tech to create our digital MarTech Zone has been instrumental in elevating our event experience. Komo's ability to seamlessly integrate gamification, badges, loyalty features, real-time polling, and competitions to enhance our member experiences has been a game-changer for us.

We are thrilled with how Komo delivers results and engaging content, and we’re excited to grow and scale our use of Komo to more events in the future." Review collected by and hosted on G2.com.

I didn't really experience any negatives with Komo, their service team is great, the experiences were easy to set up, and the onsite execution was seamless. I think the next step for us is to learn to be more self-service and self-sufficient, which should be pretty easy given the elegant simplicity of the platform. Review collected by and hosted on G2.com.

Komo has been such a useful tool to increase the Melbourne Stars ability to service commercial partners through match-day and digital campaigns across the WBBL10 and BBL14 season.

The platform is very easy to use, with a variety of options through different cards to build bespoke activations that align with the goals and objectives of different partners.

Komo provides the ability for commercial partners to engage with fans, provide unique offers and prizes, while communicating with Stars fans regarding products and services in ways that go above and beyond. Review collected by and hosted on G2.com.

The biggest challenge with Komo is being able to navigate the Hub and ensure that cards are built out correctly for the purpose of the campaign. Fortunately, the team at Komo are always there to help, providing tips and tricks along the way. Across the Summer there were a number of campaigns that we were able to execute in a short time-frame, and the Komo team were able to provide advice on best-practice for successful execution of a number of big-screen and digital campaigns. Review collected by and hosted on G2.com.

As a marketing agency, we're constantly trying to offer our clients and partners new and innovative ways to attract and engage their customer base. Komo is a platform that allowed us to do exactly this and helped us to drive 300% email database growth for horticultural product manufacturer and distributor, Baileys Fertiliser. We found the platform incredibly simple and intuitive to use, and the wide breadth of games and content available allowed us to stand up a comprehensive marketing activation that drove significant engagement, in very little time and with very little effort. Outside of the platform itself, the customer success and engineering team were extremely responsive and helpful, and always went above and beyond to ensure our needs were met. I would highly recommend Komo to any brand considering incorporating gamification into their marketing activations, and based on my experience, firmly believe they are unrivalled in market. Review collected by and hosted on G2.com.

Honestly, I did not experience any issues with the product. We found it easy to get comfortable with and experienced great results! Review collected by and hosted on G2.com.

KOMO is a great platform for customer engagement. It has a wide and ever-expanding variety of games to engage customers. The support team at KOMO are very responsive and helpful when any questions or issues arise. It has been a fundamental platform in re-engaging our customers! Review collected by and hosted on G2.com.

If I had to pick something the only issue I've faced is it does take a little bit to understand the set up of the cards, particularly as each game is quite different. Once I've learnt about a certain game its been easy and quick to set up the following time. We've only had minor issues here and there with dark mode on QR codes, buttons not showing up in emails etc. These however haven't been an issue as these are just learning with different phones being used by customers, the KOMO team have also been super responsive in resolving these and have continued to learn and develop with us. Review collected by and hosted on G2.com.

We've been using KOMO for every home game, and it's been a fantastic platform for engaging our fans. The ease of implementation makes launching new projects seamless, and the variety of features ensures we can keep fans coming back week after week. Our supporters log in regularly to interact, making it a key part of our matchday experience.

Beyond the platform itself, the customer support is outstanding—always responsive and ready to assist with any questions. If you're looking for a dynamic and user-friendly engagement tool, KOMO is the one. Review collected by and hosted on G2.com.

We are continually working on how to get our data flowing two way (via API) into CRM. Review collected by and hosted on G2.com.

The best part about KOMO is working with the KOMO team. They are easy to work with, endlessly collaborative and always are abailable to helpmake all of our team's ideas a reality. The product itself is easy to use, highly customizable and can mold to fit the needs of our team and our sponsors. Review collected by and hosted on G2.com.

Our primary point of friction with KOMO has been deadlines for our team. Our events typically have a near infinite amount of moving pieces and with more lead time we would be able to secure more sponsorship buy in on customizable KOMO pieces Review collected by and hosted on G2.com.

Komo allows us to reach our fans in a new and exciting way through the devices that they are already using all the time. It's allowed us to democratize questions and answers on our biggest and most popular stages, which gives fans an equal and fair chance to have their question be asked. It also allows to deploy a sophisticated rewards program that incentivizes fans to play games, ask questions, and keep coming back for more every day that they can.

It's straightforward to use and you can set up games quickly, the documentation around it is substantial and detailed, and if I ever need support, my contact is easily reachable. We're a large organization with tons of data in many places, and one of the neat things about Komo is that it integrates into a piece of technology that we use onsite, allowing us to know which fans are engaging most with the platform. Review collected by and hosted on G2.com.

In order to set up more complex features and workflows, you need to do a lot of clicking around, and some of the different features you use are many screens away, and it can be difficult to connect them all. This makes it challenging to navigate and communicate with fan-facing communications, and particularly when there are multiple teams using the platform with different goals and approaches. Review collected by and hosted on G2.com.

Its ease of use making it accessible for everyone

The resource centre's functionality and speed of response

The ability to have multiple users into one account

Good customer support from the team at Komo whenever there was an issue. They resolved a couple issues out of their control very quickly and always found a reasoning for the issue. Review collected by and hosted on G2.com.

It sometimes crashes for a couple seconds Review collected by and hosted on G2.com.

Komo provides me with the opportunity to elevate experiences for our Corporate Partners. Whether this is in way of creating commercial assets (eg. fans player of the match) or providing the chance to capture data through competitions on the big screen at game day. Having a monthly WIP meeting with our account manager allows us to brainstorm ideas and enhance our match-days. Review collected by and hosted on G2.com.

As someone in the commercial team, it would be great to see more live examples of what other teams/codes are doing. Perhaps this could be a monthly/quarterly best practice wrap-up? Review collected by and hosted on G2.com.