Kommunicate Pros and Cons

A Kommunicate oferece uma excelente interface para criar fluxos de conversa intuitivos e personalizáveis, especialmente útil para integrar sistemas como Zendesk. A flexibilidade na personalização do widget e a possibilidade de gerenciar múltiplos públicos com um único bot destacam-se como grandes vantagens. Além disso, o suporte técnico é eficiente e sempre disposto a ajudar, garantindo que a implementação e ajustes sejam tranquilos. Review collected by and hosted on G2.com.

Apesar de ser uma ferramenta robusta, enfrentamos algumas limitações ao integrá-la com o Sunshine Conversations, especialmente no gerenciamento de múltiplos públicos. Review collected by and hosted on G2.com.

As a coding newbie, I was thrilled with how easy Kommunicate's AI chatbot was to set up. It was intuitive and straightforward, letting me launch a website chatbot without breaking a sweat. Review collected by and hosted on G2.com.

There was no problem to mention as such with Kommunicate. Review collected by and hosted on G2.com.

The range of choices for creating intents is remarkable. Exploring different features to find the most practical and appealing result for our customers is enjoyable. I appreciate the addition of API integration, as it allows us to provide very specific support. Additionally, the team's constant support, suggestions, testing, and adjustments, including for dashboards, are invaluable and greatly simplify our work. Review collected by and hosted on G2.com.

While I haven't encountered any specific drawbacks with Kommunicate, I've noticed that certain processes or integrations may take a slightly longer time. However, with practice and patience, this minor inconvenience tends to improve over time. Review collected by and hosted on G2.com.

We've greatly benefited from using Kommunicate, which has significantly improved our handling of customer inquiries and boosted their satisfaction. It's great because you can connect it with different channels like Facebook, WhatsApp, and web chat all in one place. It comes with some cool automation features that help not just with customer support but also with getting new leads. Plus, there are these neat forms for collecting lead information. The dashboard is pretty straightforward and makes it easy to keep track of all your customer and lead conversations. It's simple to integrate, and if you ever need help, their customer support is quite friendly and helpful. Review collected by and hosted on G2.com.

Nothing critical to add regarding this matter. We haven't encountered any issues to report for today. The team has great support, and I'm really thankful for this. Review collected by and hosted on G2.com.

The best thing about kommunicate’s AI chatbot is that it is very easy to integrate and deploy in website. We could just deploy the chatbot to our website within 10 mins. Review collected by and hosted on G2.com.

Didn't find any such problem with kommunicate. Review collected by and hosted on G2.com.

Kommunicate has helped my organization to solve lot of customer queries and because of which my business and customer satisfaction has improved. Best part of kommunicate is that it can be easily deployed on any messaging platform, website without any difficulties. Review collected by and hosted on G2.com.

Can’t really say that I had any issues with Kommunicate. Review collected by and hosted on G2.com.

Upgrade option of platform with their generative ai powered platform it becomes very easy to integrate chatbots for my clients. Review collected by and hosted on G2.com.

Support queries sometime can be resolved faster. Review collected by and hosted on G2.com.

The support team has been helpful throughout the whole process from onboarding to escalations.It is now very easy to train the chatbot with their new Generative AI feature that we love the most. Review collected by and hosted on G2.com.

I would love to see more options for integrations. No downside as such. Review collected by and hosted on G2.com.

This was very easy to use and integrate on different platforms, i would highly recommend this. Review collected by and hosted on G2.com.

there was nothing least helpful as it worked well Review collected by and hosted on G2.com.

I have not experienced any downtime so far. The team is very helpful, they even assist via WhatsApp I don't have to wait long for a response. Review collected by and hosted on G2.com.

Nothing really, so far so good. We have no problems Review collected by and hosted on G2.com.