KODO Reviews & Product Details

Kodo has a clean, intuitive interface that makes it very easy to use, even for handling large volumes of transactions. I use it daily to process thousands of payments, and the platform performs reliably. The relationship team is also excellent — they're responsive, proactive, and always supportive. Review collected by and hosted on G2.com.

Development timelines can be slow, which sometimes delays access to needed features. Additionally, more real-time data and reports should be available directly on the dashboard instead of being accessible only via downloads. Review collected by and hosted on G2.com.

User friendly software i have ever seen. Payments get processed on real time Review collected by and hosted on G2.com.

Nothing to dislike especially. One thing i can say is regarding bank account changes. It actually irritates a bit. Review collected by and hosted on G2.com.

Kodo offers a comprehensive suite of payment solutions, which can be customized to meet the specific needs of your business.

Faster customer support Review collected by and hosted on G2.com.

Nothing serious

In early stage every company have same cons which can be fixed over time. Review collected by and hosted on G2.com.

I found it farily easy to create the bots and design the conversation flow using KODO. The drag and drop interface combined with pre build modules made it very easy for me to set up some standard customer care responses. Review collected by and hosted on G2.com.

Introduction of sharing and editing of the bot configurations withi my team created some difficulties. There was no real time collaboration and that led to version control problems and extra time wasted. Review collected by and hosted on G2.com.

The features of KODO is very nice, fast. Review collected by and hosted on G2.com.

UPI problem is there for customers a lot. Review collected by and hosted on G2.com.

Transaction speed in crediting to benificiary account Review collected by and hosted on G2.com.

Refund amount Tat should be reduced to 1 or 2 hrs Review collected by and hosted on G2.com.

User interface and insights that I have been getting are very helpful Review collected by and hosted on G2.com.

I have been very happy with Kodo, so far so good Review collected by and hosted on G2.com.

Statement Categorisation at card level is great Review collected by and hosted on G2.com.

Closing Balances are not available which from accounting POV is necessary. Review collected by and hosted on G2.com.