KnowledgeOwl Reviews & Product Details - Page 5

The tool is intuitve and easy to use and the service is excellent! Team is kind and quick to respond and are always happy to help. Review collected by and hosted on G2.com.

There is nothing I dislike. I only wish I had more time to review new features in a more timely manner. Review collected by and hosted on G2.com.

Knowledge Owl is easy to use and quickly helped us launch several different knowledge bases. The creativity it allows makes it easy to design and author in an efficient time. Their help center has most of the answers you need. If you need to reach out to them, the response time is quick and the team is extremely helpful. I love Knowledge Owl! Review collected by and hosted on G2.com.

The only piece that would be helpful is the import side when importing from another knowledge source. Review collected by and hosted on G2.com.

Easy to use and create articles. I enjoy using the embed functionality to bring in additional media elements, like tango screen shot walk throughs, videos from other platforms and interactive elements to bring content to life. Review collected by and hosted on G2.com.

Would like more choices around fonts and colors to customize content. Additional plugins for Office 365 apps could also be a good add on for integration to bring content in from other places. Review collected by and hosted on G2.com.

The customer service. The team at Knowledge Owl are all genuinely nice and caring and will do anything possible to ensure their customers are happy. The system is easy to use and perfect for companies/industries who are not highly regulated and allow for quick updates. Review collected by and hosted on G2.com.

There is nothing we dislike about Knowledge Owl.

We do have a challenge with our company being highly audited where we could see the opportunity in more visibility of changes in the back end. Review collected by and hosted on G2.com.

Like that whatever the file, whatever the size, access is possible! Its integration with multiple applications makes collaboration and exchanges very efficient. Review collected by and hosted on G2.com.

When you look at the big picture, which is guaranteed file access regardless, then you find just about no fault with this software. It works! Review collected by and hosted on G2.com.

It's a hard call whether I love the product or customer support more! The software is intuitive and makes documentation a breeze, and their support is amazing! Review collected by and hosted on G2.com.

File management could be better - I'd love to set alt tags in one place and be able to sort my files more easily. Review collected by and hosted on G2.com.

It has a fairly simple and easy-to-use interface that helps us to solve in an easy, fast and practical way a wide variety of existing problems in my company, especially those that involve information management, the customer service team is quite fast and responsive when answering any request or question that arises during the use of this application, its performance is quite good and efficient when using it, which guarantees a fairly fluid use and without major inconveniences that affect its functionality, the The fact that they are constantly updating the platform is of great help to always keep the entire system updated and that there are no problems due to the age of the software. Review collected by and hosted on G2.com.

My main complaint is that it detects a failure in the security and integrity of the data, since the system allows the simultaneous editing of two files by two different individuals, which should not be possible, since it can be seen affected the integrity of the document Review collected by and hosted on G2.com.

That's a hard one....but I'd say the very rich but flexible features set and the awesome technical support Review collected by and hosted on G2.com.

Nothing so far. We are in the process of setting up or site and testing, So far, nothing has been an issue and where we needed support, it was easy to schedule and spot on. Review collected by and hosted on G2.com.

I like that I am able to update the information needed by our employees as I get it. The program is very intuitive to use and take little time to learn. You do not need mad computer or HTLM skills to run the program. It is great to have customer service that actually wants to help you in a quick and efficient manner. We get great feed back from our employees on the ease to use and search. It is hard to even think about going back to the old way of doing business after being spoiled with this program. And again, the support side is always there, ready to jump in and fix what needs to be done, no questions asked. Review collected by and hosted on G2.com.

It is hard to find anything to dislike with this program. About the only thing is for some of the things that need done, it is helpful to know HTML coding, but with the support this company has, they do it faster than I ever could, saving us time and money. Review collected by and hosted on G2.com.