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Knowledge360 Reviews & Product Details

Our users spend more time analyzing information and less time search for it. Knowledge360® is the product of our 24 years of market and competitive intelligence experience. Our built in knowledge management functionality makes this the only M/CI software tool to automatically identify and tag all information added. Where does Cipher's Knowledge360® Shine? There are plenty of competitive intelligence software tools on the market, so what makes Knowledge360® different? Simply put, Knowledge360® is your best bet if you are looking to achieve all of the following: - Easy access to customizable user dashboards - Robust data collection and built in knowledge management for public, subscription-based and internal information - AI/ML enabled auto-tagging and natural language processing - Effective collaboration tools to reveal breaking news and trends Many platforms can claim some one or two items on the list, but Knowledge360® is the only one that is differentiated in all four areas. The subscription-based, software-as-a-service platform is built so: - Corporate strategy teams - Marketing teams - Sales & BDR teams and - Product development teams can quickly find, view and share insights that inform strategic decisions. Features & Benefits - Custom Dashboards - Collaboration & Sharing Tools - Knowledge Management with automated tagging - Configurable Alerts & Notifications - Trending & Analytics - Reporting & Exporting Data is collected from enrichment - News & Press Releases (Including Bloomberg, CNBC, Market Watch, WSJ, NYT, Fincial Times, TechCrunch, Reuters, Morning Star and more) - Premium Financial Data (Including Crunchbase and FactSet) - Social Media Monitoring - Website Page and Blog Monitoring - Job Postings and Trends - Glassdoor Profiles - Patents, Adverse Events, & Clinical Trials - USPTO and more

Seller

Cipher Systems

Discussions

Knowledge360 Community

Languages Supported

English

Overview by

Peter Grimm

Pricing

Pricing provided by Knowledge360.

GROWTH

Starting at $649.00

1 User Per Month

PROFESSIONAL

Starting at $949.00

1 User Per Month

View More Pricing Information

Top-Rated Alternatives

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Knowledge360 Media

Knowledge360 Demo - Customizable, Dynamically Updating Dashboards

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Knowledge360 Demo - Discover New Insights

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Knowledge360 Demo - Monitor Market Changes and Emerging Trends

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UE

Verified User in Education Management

Mid-Market (51-1000 emp.)

3/3/2020

"Powerful and capable CI tool"

5/5

What do you like best about Knowledge360?

I really like the ability of K360 to provide the information I need in a dashboard format. K360 pushes the needed information to me; that means I don't have to dig around online to find it! Review collected by and hosted on G2.com.

What do you dislike about Knowledge360?

There is a slight learning curve associated with using K360, but once one is familiar with it, the software is highly useful and worth the time invested to learn it. Review collected by and hosted on G2.com.

What problems is Knowledge360 solving and how is that benefiting you?

I was a Research Director for a competitive intelligence firm, and currently I teach competitive intelligence to undergraduate and graduate students. I familiarize them with K360 to demonstrate how a powerful CI tool can benefit them in multiple ways, from identifying and gathering intelligence information to quickly packaging and sharing it with various stakeholders and clients. Review collected by and hosted on G2.com.

AA

Verified User in Aviation & Aerospace

Enterprise (> 1000 emp.)

6/1/2020

"Great Service"

5/5

What do you like best about Knowledge360?

K360 Customer service, they are quick. Review collected by and hosted on G2.com.

What do you dislike about Knowledge360?

Lack of user preference change functions Review collected by and hosted on G2.com.

AI

Verified User in Insurance

Enterprise (> 1000 emp.)

3/12/2020

"K360 saves me time!"

5/5

What do you like best about Knowledge360?

The ease with which i can find, tag and store relevant information is irreplaceable. I no longer have to bookmark websites or copy links to go back to review later.

Additionally, the K360 team is very responsive to problems and open to suggestions. Review collected by and hosted on G2.com.

What do you dislike about Knowledge360?

In a lot of ways we are designing on the fly. It does feel like the tool WILL be more robust in the future but we are losing out on some things due to the "immaturity." Review collected by and hosted on G2.com.

AI

Verified User in Internet

Enterprise (> 1000 emp.)

3/12/2020

"Industry information all in one place."

2.5/5

What do you like best about Knowledge360?

That we can have so much industry information in one place. Review collected by and hosted on G2.com.

What do you dislike about Knowledge360?

There can sometimes be too much information, including some that does not pertain to my industry. Review collected by and hosted on G2.com.

UC

Verified User in Computer Software

Small-Business (50 or fewer emp.)

3/3/2020

"Great tool for gaining competitive intelligence"

4.5/5

What do you like best about Knowledge360?

Easy to navigate and customize. Each business is a bit different in what is important to them and Knowledge360 allows you to truly tailor your dashboards and views to information that is directly related and important to you. Review collected by and hosted on G2.com.

What do you dislike about Knowledge360?

User interface is a bit dated, but the overall content is still great. Review collected by and hosted on G2.com.

LD

Luiz D.

Adjunct Professor

Mid-Market (51-1000 emp.)

3/7/2014

"Early adopter and still a believer"

5/5

What do you like best about Knowledge360?

The system has the potential to be much more than the original Competitive Intelligence concept it was meant to be. We have adopted as an internal Web publishing platform to allow departments to communicate and share their information with the entire company. For a multinational with no central communication services like us, the ease of use and customization abilities were key to success. Review collected by and hosted on G2.com.

What do you dislike about Knowledge360?

Cipher has been working on deploying new graphic interfaces to make the service more user friendly and nicer looking to users. The security requirements were also a stumbling block to many users who could not remember complicated passwords and would not log in often because of that. Review collected by and hosted on G2.com.

What problems is Knowledge360 solving and how is that benefiting you?

We started needing the service just to share files and other information across the world. We realized that Web publishing for the masses could be a great new way of using the software. Lately we have pushed Cipher to offer configurable forms for data entry, so it can be used as a central database for various teams relying on Excel forms to communicate info to each other. Review collected by and hosted on G2.com.