--- title: Knowlarity Number Masking/Click to Call Reviews meta_title: 'Knowlarity Number Masking/Click to Call Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Knowlarity Number Masking/Click to Call works for a business like yours. aggregate_rating: rating_value: 2.5 review_count: 2 scale: '5' date_modified: '2026-07-17' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Knowlarity Number Masking/Click to Call Reviews **Vendor:** Knowlarity Communications **Category:** [Auto Dialer Software](https://www.g2.com/categories/auto-dialer) **Average Rating:** 2.5/5.0 **Total Reviews:** 2 ## About Knowlarity Number Masking/Click to Call Knowlarity's Number Masking and Click-to-Call solutions are designed to enhance customer privacy and streamline communication between businesses and their clients. Number Masking ensures that personal contact details of both customers and agents remain confidential by routing calls through a secure server, displaying temporary proxy numbers instead of actual phone numbers. This approach safeguards sensitive information, fostering trust and compliance with data protection regulations. The Click-to-Call feature allows customers to initiate real-time calls directly from a website or mobile app by simply clicking a button, facilitating immediate and seamless connections with businesses. Key Features and Functionality: - Number Masking: - Privacy Protection: Conceals actual phone numbers by displaying temporary proxy numbers during calls. - Secure Call Routing: Utilizes end-to-end encryption to route calls through Knowlarity’s secure servers. - Call Recording and Monitoring: Records and monitors calls for quality assurance and performance analysis. - Real-time Data Insights: Provides actionable insights and comprehensive call logs to assess agent performance and customer engagement. - Click-to-Call: - Easy Integration: Offers a plug-and-play API for quick installation of the calling widget on websites and mobile apps. - Enhanced Caller Experience: Supports personalized greetings, customized hold music, and skill-based agent routing to optimize customer interactions. - Call Tracking and Monitoring: Enables real-time tracking, recording, and monitoring of calls for quality testing and data analysis. Primary Value and Problem Solved: Knowlarity's Number Masking and Click-to-Call solutions address critical concerns related to customer privacy and efficient communication. By anonymizing contact details, Number Masking prevents unauthorized access and misuse of personal information, thereby building customer trust and ensuring compliance with privacy laws. Click-to-Call enhances customer engagement by providing an immediate and convenient communication channel, reducing response times and improving overall customer satisfaction. Together, these solutions empower businesses to offer secure, efficient, and user-friendly communication experiences, leading to increased customer loyalty and operational efficiency. ## Knowlarity Number Masking/Click to Call Pros & Cons **What users dislike:** - Users find the **pricing heavy for startups** , compounded by inadequate customer support and lack of dedicated account management. (1 reviews) - Users find the **poor customer support** frustrating, with inconsistent responses and no dedicated account manager for assistance. (1 reviews) ## Knowlarity Number Masking/Click to Call Reviews ### 1. Poor customer support - No respect for Startups **Rating:** 0.0/5.0 stars **Reviewed by:** Ragu S. | CEO & Co-founder, Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2025 **What do you like best about Knowlarity Number Masking/Click to Call?** The solution is working fine. But many calls are not showing the agent numbers, (getting disconnected and not showing the agent numbers) **What do you dislike about Knowlarity Number Masking/Click to Call?** Pricing is very heavy for startups. There is no account manager and if you contact customer support team some random people will come and start the conversation again and again. **What problems is Knowlarity Number Masking/Click to Call solving and how is that benefiting you?** Click to call / number masking solution solves the basic PII problem of hiding the actual number of the customers and resources on our platform. ### 2. Unlocking Efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Elluru Venkata S. | Manager, Enterprise (> 1000 emp.) **Reviewed Date:** January 13, 2024 **What do you like best about Knowlarity Number Masking/Click to Call?** Ensuring privacy and Security during calls and faciliating calls by having a simple click on portal which can be able to track their efficiency and improve the productivity of their work. While in implementation, it is very simple and useful too. usage is very good **What do you dislike about Knowlarity Number Masking/Click to Call?** As of now adapatability is the cig challenge for us which few devices couldnot support knowlarity **What problems is Knowlarity Number Masking/Click to Call solving and how is that benefiting you?** Empowering teams to communicate effectively, leading to improved workflow. - [View Knowlarity Number Masking/Click to Call pricing details and edition comparison](https://www.g2.com/products/knowlarity-number-masking-click-to-call/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-08+04%3A27%3A10+-0500&secure%5Bsession_id%5D=2e258876-d9ad-438a-b9a6-12f7ce511d38&secure%5Btoken%5D=f837e70ec6f8f4596bc05c56c8cc402484d3ec40580b3d42f904c25a2251c912&format=llm_user) ## Knowlarity Number Masking/Click to Call Features **Dialing Options** - Preview Dialing - Progressive Dialing - Predictive Dialing **Agent Tools** - Whisper Coaching - Callback Scheduling - Call Recording - Real-Time Data - Live Chat - Call Scheduling **Automation** - Voice Activity Detection - Interactive Voice Response (IVR) - Call Scrubbing **Agentic AI - Auto Dialer** - Autonomous Task Execution - Cross-system Integration - Third-Party Integrations - Computer Telephony Integration **AI Capabilities - Auto Dialer** - Call Prioritization and List Optimization - Compliance Monitoring - Speech Analytics and Sentiment Analysis - Call Monitoring - Real-Time Monitoring - Reporting/Analytics - Text to Speech **Additional Functionality** - AI Copilot - Activity Tracking - Call Routing - Call Scripting - Contact Management - Power Dialer - Preview Dialer - Auto-Dialer - Call Tracking - Real-Time Reporting - Customer Database - Lead Management - Predictive Dialer - Call Center Management - Integrations Management - Activity Dashboard - Automatic Call Distribution - Campaign Management - Generative AI - Interaction Tracking - Caller ID - Call Transfer - Call Disposition - Voice Mail - Chat/Messaging - Automatic Outbound Dialer - Call Reporting - API - Contact Database - Lead Capture - CRM - Call List Management - Progressive Dialer - Campaign Specific Caller ID - List Management - Customizable Fields - AI/Machine Learning - Reporting & Statistics - Multi-Channel Communication - Alerts/Notifications - Multi-Campaign - Workflow Management - Call Logging - Lead Distribution - Queue Management - Inbound Call Center - For Sales Teams/Organizations - Data Security - Outbound Call Center - Performance Management - Compliance Management - Mobile Access - Email Management ## Top Knowlarity Number Masking/Click to Call Alternatives - [Apollo.io](https://www.g2.com/products/apollo-io/reviews) - 4.7/5.0 (9,368 reviews) - [GTM Workspace - Powered by ZoomInfo](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews) - 4.5/5.0 (8,873 reviews) - [Talkdesk](https://www.g2.com/products/talkdesk/reviews) - 4.4/5.0 (2,477 reviews)