Erick V.
EV
Erick V.
Client Technologies Manager
Enterprise (> 1000 emp.)
"I still think that is a solid solution "
4.5/5
What do you like best about KnowBe4 Security Awareness Training?

It is flexible to design your own training based in what areas you want to focus on Review collected by and hosted on G2.com.

What do you dislike about KnowBe4 Security Awareness Training?

I would like to have simulations available for power users Review collected by and hosted on G2.com.

David C.
DC
David C.
Director, Global Training
Enterprise (> 1000 emp.)
"Engaging, Easy-to-Digest Security Training That Employees Enjoy Taking"
4.5/5
What do you like best about KnowBe4 Security Awareness Training?

KnowBe4 Security Awareness Training covers important topics in an easy-to-understand and entertaining format, in 5-10 minutes multimedia microlearning formats. Employees generally respond positively to the content, format, and engagement. Review collected by and hosted on G2.com.

What do you dislike about KnowBe4 Security Awareness Training?

Occasionally the training can be a bit generalized, superficial, and repetitive compared to previous monthly training topics. Review collected by and hosted on G2.com.

David M.
DM
David M.
IT Director
Mid-Market (51-1000 emp.)
"Easy Setup, Effective Phishing Training"
5/5
What do you like best about KnowBe4 Security Awareness Training?

I like KnowBe4 Security Awareness Training for its ease of use and setup. It's practical for our team because it doesn't take a lot of time to manage. I also appreciate the modules that make it easy to set up quarterly testing, which helps keep security in front of our staff rather than being a one-time thing. It provides us with good insight into who may need extra training, allowing us to focus our efforts where it matters most. The initial setup was extremely easy; it didn't take us much time to get our users from Active Directory inputted or to get the modules added and set up. Review collected by and hosted on G2.com.

What do you dislike about KnowBe4 Security Awareness Training?

Some of the training content can feel repetitive at times. Review collected by and hosted on G2.com.

Samira S.
SS
Samira S.
Data Analyst
Small-Business (50 or fewer emp.)
"Great tool!"
5/5
What do you like best about KnowBe4 Security Awareness Training?

It’s a great way to be aware of phishing scams. It is very practical and realistic. Review collected by and hosted on G2.com.

What do you dislike about KnowBe4 Security Awareness Training?

Nothing it is a great and helpful tool. . Review collected by and hosted on G2.com.

Kalee B.
KB
Kalee B.
Site IT Infrastructure Analyst
Information Technology and Services
Mid-Market (51-1000 emp.)
"KnowBe4 keeps training interesting with videos and other scenarios."
5/5
What do you like best about KnowBe4 Security Awareness Training?

I love the videos and different series keep the training interesting while still learning. I also like the option to perform phishing email tests for users and how it can automatically assign trainings to those who click on the phishing scam links in their emails so they can get immediate trainings. Review collected by and hosted on G2.com.

What do you dislike about KnowBe4 Security Awareness Training?

I still haven't come across any issues that I can name with KnowBe4. Everything so far has been efficient in helping train our users in cyber security. Review collected by and hosted on G2.com.

Eric P.
EP
Eric P.
IT Support Specialist
Mid-Market (51-1000 emp.)
"Great training for cyber security"
5/5
What do you like best about KnowBe4 Security Awareness Training?

The trainings are great quality, and the testing of your knowledge is good also. Review collected by and hosted on G2.com.

What do you dislike about KnowBe4 Security Awareness Training?

Always looking forward to what's the next thing scammers will try. Keep up the good work. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Practical Training, Realistic Phishing Simulations, and Effortless Automated Campaigns"
5/5
What do you like best about KnowBe4 Security Awareness Training?

I like that the training content is practical and easy to consume. The phishing simulations feel realistic without being over-the-top, and the reporting makes it easy to see trends across the organization. The automated campaigns and reminders reduce manual overhead, and the integration with our identity platform makes user provisioning straightforward. It’s also helpful that there’s a wide variety of content formats, so it doesn’t feel repetitive every cycle. Review collected by and hosted on G2.com.

What do you dislike about KnowBe4 Security Awareness Training?

Some of the training modules can feel generic or overly scripted, especially for more technical users. After a few cycles, the phishing simulations can become somewhat predictable unless they’re rotated carefully. The reporting is strong at a high level, but deeper customization of dashboards and exports could be improved. There’s also a bit of alert fatigue if campaigns are run too frequently. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Make KnowBe4 a key part of your phishing / security training!"
5/5
What do you like best about KnowBe4 Security Awareness Training?

It also allows us to add custom content so we can keep all of our security training in one place. Review collected by and hosted on G2.com.

What do you dislike about KnowBe4 Security Awareness Training?

There are multiple ways to deploy the Phish Alert Report buttons for Outlook. And it is not clear if we can delete old configurations or which one is the most recent. I think in short, the process for deploying the phish alert button could be better. I understand that part of this is likely due to Microsoft, but there are parts that could be improved on the KSAT portal. Review collected by and hosted on G2.com.

Philip H.
PH
Philip H.
Senior Security Analyst
Mid-Market (51-1000 emp.)
"Amazing training, great UI, & outstanding customer support"
5/5
What do you like best about KnowBe4 Security Awareness Training?

I like how easy it is to set up training groups, I like how clean and minimal the UI is so all the information you need to know is easy to see. It integrates with all of our current applications. The performance it has with our company is always smooth and never any outages. Review collected by and hosted on G2.com.

What do you dislike about KnowBe4 Security Awareness Training?

I wish there was more department specific training for KnowBe4 Review collected by and hosted on G2.com.

Israel O.
IO
Israel O.
Technical support analyst
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Video lessons that make learning easier by Knowbe4"
5/5
What do you like best about KnowBe4 Security Awareness Training?

Its really interesting, because its a video with audio and it´s interactive with users, which makes it easier to learn. Review collected by and hosted on G2.com.

What do you dislike about KnowBe4 Security Awareness Training?

The voice of artificial intelligence sounds really bad Review collected by and hosted on G2.com.