The system fully automates all aspects of training, phishing tests, and similar tasks. All I have to do is configure the schedules and set up the automations with my mail server, and Knowbe4 handles everything else. Review collected by and hosted on G2.com.

The biggest downside I have found is the inability to sync multiple systems using SCIM, or any sync tool. I support multiple M365 exchange environments that are not linked, so it isn't fully automated in that regard. Review collected by and hosted on G2.com.

I appreciate the diversity of the content and how flexible it is, since it can adapt depending on the culture of the organization I’m working in. Review collected by and hosted on G2.com.

Right now, I’m not able to brand or customize the content for my organization, which is a limitation for us. That said, it sounds like a fix is already in the works. Review collected by and hosted on G2.com.

I enjoy that KnowBe4 Security Awareness Training offers a variety of topics to select from and that the content is constantly being updated and refreshed. It's great to see it moving with trends and not remaining stale or out-of-date. Review collected by and hosted on G2.com.

I would like to see a bit more integrations of gamification. People tend to remember things they enjoyed and found playful and fun, the test format for every training can become stale after a while. Review collected by and hosted on G2.com.

The vendor is committed to continual creation of new content and campaigns. Review collected by and hosted on G2.com.

I don’t have any criticism or ideas at this time. Review collected by and hosted on G2.com.

AI analysis helps to learn and adapt to new and sophisticated threats, keeping our users trained on the latest threats in this world. Review collected by and hosted on G2.com.

I think adding gamification to the platform would be a good step to expanding the platforms functionality. Review collected by and hosted on G2.com.

KB4 content is engaging. Inside Man is the crowd favorite with our staff. Review collected by and hosted on G2.com.

I don’t really have any dislikes, but if I had to mention something, a bit of the content feels slightly dated. That said, it does seem like that’s starting to change. Review collected by and hosted on G2.com.

I like that KnowBe4 Security Awareness Training is easy to use and set up. It effectively covers all the common phishing scams and trains users, which helps prevent issues like users randomly clicking on email links. The ability to click on certain campaigns and choose the type of training and emails users receive makes it convenient. It also works well in making users think about their actions, as they want to avoid the training involved if they fail a phishing test. Overall, the initial setup was very easy. Review collected by and hosted on G2.com.

Sometimes it would be nice to have more training videos to choose from. Review collected by and hosted on G2.com.

I use KnowBe4 Security Awareness Training to stay informed about cybersecurity risks and handle real-world threats more confidently. I find the training modules easy to follow and relevant to my day-to-day work. They effectively help me recognize phishing emails, protect sensitive information, and adhere to best practices online. I like how engaging and practical the training modules are, and appreciate the short, interactive format that's easy to fit into a busy workday. The use of real-world scenarios helps the lessons stick. I find simulated phishing emails especially valuable, allowing me to recognize warning signs safely. Also, the variety in content and formats keeps the training from feeling repetitive and ensures it's relevant and not forced. Everything was clearly laid out in the setup, making it easy to understand what's required. Review collected by and hosted on G2.com.

Some of the training content feels repetitive over time, especially for employees who complete the program regularly. Certain topics can feel similar year after year and could benefit from a more advanced or role-specific option. Review collected by and hosted on G2.com.

KnowBe4 does a great job of turning a typically boring topic into something that’s actually engaging and useful. The training content is easy to follow, well-structured, and broken into short modules that don’t feel overwhelming. I especially like how it uses real-world examples and phishing simulations—it makes the risks feel real without being intimidating. Review collected by and hosted on G2.com.

There is really nothing I dont like about this product. Review collected by and hosted on G2.com.

KnowBe4 is a great and consistent tool. The ease of setup and the way our users understand it makes it easy to recommend. The training modules are easy to deploy, and having the Phishing Alert Button has cut down on the number of suspicious emails that are getting opened by our users. Review collected by and hosted on G2.com.

Nothing to change here. Still a great experience. Review collected by and hosted on G2.com.