User friendly and its large library of security training videos and information.

Overall, everything is ok except for few added options that can be helpful when creating a security campaign.

It's a good investment and offer a wealth of information that your company utilize and benefit from, offers good return on investment.

Training users how to spot phishing e-mails and how to be vigilant as part of our security awareness program.

The quality of the online training. It includes videos with Kevin Mitnick who is knowledgeable and entertaining.

The phishing emails can be tricky to configure so that they are not flagged as spam tipping off your users.

Strongly suggest trying this product. The training alone is worth it plus you will get additional modules such as simulated phishing which is useful to reinforce what is covered in the training.

Increase security awareness across the company

The customer contact - Nadia Stefanaru is awesome to work with. The daily updates from Stu are also very good to have.

To date I have no really dislokies...the only item I would like to have is the ability to have my customers be able to pick and choose training outside of campaigns.

KnowBe4 is an excellent product and has matured amazingly over the last year, training content is always refreshed and the SaaS has always been available. Their customer Success person that I have dealt with is extremely helpful and always available.

Security Training and Cyber Socialization for End Users.

An increase in awareness of cyber security threats

Quality of content and ease of system use

Volume of high quality content - I'm running out after 5 months

Educating against phishing, vishing and USB drops. Realized with high quality content, education is easy, without it, its very difficult

The phishing tests and regular updates on trending exploits.

For companies that have been with KnowBe4 for long, the training interface could be more user friendly when onboarding new employees.

Review the KnowBe4 site. Make use of their free tools when able.

Employees are on high alert for phishing emails and have a better appreciation for safeguarding all company data. Through KnowBe4 and its training, they have a better understanding of how attackers work and how even a simple comment online could be used against us.

Awesome array and quality of training content, great additional resources like phishing campaigns, PhishER and so much more.

Nothing so far. Why do I need to put 40 chars? Bizarre.

Provides solid security awareness training in addition to a range of great security tools.

Providing regular, auditable security awareness training on a range of topics to a wide audience. KnowBe4 has made tracking which users have completed which training extremely easy. We also love the additional tools we have access to as part of the platinum package. Great pricing means we get huge ROI.

Easy to setup and select training. timely with current events.

I don't really have any negatives. Maybe configuring the email.

Security Awareness Training requirement for employees

The ability to set up my security awareness program based on maturity level, and KnowBe4 creating a schedule to help me get to my desired maturity target.

The ability to select my phishing templates, launching a campaign, and forgetting about it until it is completed.

The videos/shows are great. My users have enjoyed them.

Free tools such as USB test, ransomware test, ...etc are also great.

I do not have any dislikes. It was hard to sell the cost to management, but it is worth the money.

1. maintaining a security awareness program

2. conduct phishing campaign to gauge awareness program effectiveness

3. Weekly newsletters/security tips

The ease of use in getting a baseline security training program in place is exceptional. This can then be incrementally improved and customized based on requirements. It's all easily managed at a management level without a large time requirement.

The phishing testing component does throw false positives fairly regularly; I'm often getting reports from users saying they didn't click on anything but still registered as failed. It's a small price to pay, but still can be a nuisance.

The online tutorials and training are very solid, take the time to go through their training and understand the basics, it makes everything else very simple.

Increasing security knowledge and awareness across the team. As a fintech company, we needed to ensure that our staff had a stronger security baseline, especially around email (phishing). This has the added benefit of being an easy solution to requirements for compliance.

Easy to navigate and setup everything you need

Didn't find anything like this yet. Everything is very good

Training users with this product is very easy and a lot of fun. Users are happy that they can do training through games and videos instead of studying a lot of materials through reading.