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Bobby V.
BV
Systems Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

"Great cybersecurity training courses for all staff"

What do you like best about KnowBe4 Security Awareness Training?

The courses are well-created to familiarize all staff with security-related concepts and how to avoid falling victims to hackers. The courses are including questions that keep the audience engaged. KnowBe4 is sending you messages with the latest cyber attacks.

What do you dislike about KnowBe4 Security Awareness Training?

The courses might seem a little boring to IT professionals with cybersecurity knowledge. It will be great if there is an option to skip all the material and just answer the questions to validate knowledge without watching the videos.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

We are using KnowBe4 in our organization to make sure that all employees are familiar with basic cybersecurity principles and act more mindfully to protect the company.

Abdrhman A.
AA
Systems Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

"KnoBe4 is the Best security Awareness Platform that Helps my company"

What do you like best about KnowBe4 Security Awareness Training?

I like the training and the fishing templates that sends to all employees and make them be aware of fishing emails and spam, also the dashboard is amazing, it helps me to train my employees with security

What do you dislike about KnowBe4 Security Awareness Training?

no nothing, everything amazing on KnowBe4

Recommendations to others considering KnowBe4 Security Awareness Training:

every company must Use the KnowBe4 service to know your employee's Security Awareness and to solve and help them to be aware of security engineering and phishing emails

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

my Organization's Risk Score was above the 80% now it's around 20%, most employees were easy to get phished but with knowBe4 now they aware of the phishing emails

JS
Helpdesk
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review

"KnowBe4 is an effective easy resource for prepairing anyone for security threats."

What do you like best about KnowBe4 Security Awareness Training?

The wide variety of pre-made templates allow you to randomize a vast collection of emails to send to users. The freedom to just let KnowBe4 run and not have to worry about constantly adminstrating it.

What do you dislike about KnowBe4 Security Awareness Training?

There are a lot of different links in KnowBe4 that take you to similar areas but don't give you the same abilities. Ex: when trying to view the results of a phishing campaign, there are at least three different ways to view the users, and they all have various limitations.

Recommendations to others considering KnowBe4 Security Awareness Training:

It is likely the best security awareness training company on the market.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

Users are considerably more aware when it comes to suspicious emails—the number of emails that get reported increases every cycle of the campaigns. The best benefit KnowBe4 offers is: after set-up, it is virtually hands-free.

TW
Systems Technician Support
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review

"Intuitive training to focus on security and how it relates to office environments"

What do you like best about KnowBe4 Security Awareness Training?

Ease of use for both client and administrator

What do you dislike about KnowBe4 Security Awareness Training?

The only issue was when clients reported the test phishing scams and clogged up our help desk.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

Informing clients about security as it relates to the office environment -- such as ePHI and credentials.

Janet R.
JR
Account Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

"The software I use in attending a webinars for Cybersecurity."

What do you like best about KnowBe4 Security Awareness Training?

The software does not need to download to access. By just clicking the link, you can use a browser to join the webinar. The speakers on the even the profile you can access to get to know them. Also, there are tools that you can click if you need something. The time is indicated at the bottom of the screen so you would know how long is the topic is going and how long it will take.

What do you dislike about KnowBe4 Security Awareness Training?

There is nothing much I dislike. I think this is an excellent platform to attend a webinar.

Recommendations to others considering KnowBe4 Security Awareness Training:

Try to attend the webinar Knowbe4. Not only can you learn something from Professionals in Cyberbesecurity, but also the software is quite different and exciting. You can see the profiles of the speakers, and you can still watch the topic in case you missed it.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

In the beginning, I find it challenging to use. But then, I figure out how to use it, and I find it suitable. I find it also different, and it has the other tools that the other webinar software has none.

SM
HR Specialist
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review

"Comprehensive training system with ability to load custom training"

What do you like best about KnowBe4 Security Awareness Training?

Ability to integrate with other platforms for automation, upload custom reviews, roll out training smoothly, easy to use UI

What do you dislike about KnowBe4 Security Awareness Training?

Some workflows/features could be more automated, would like to see a more comprehensive system with more training options especially for HR

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

Training needs

Devender kumar s.
DS
Senior Windows System Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review

"This Training helps me find unsolicited spam emails and safe guard us."

What do you like best about KnowBe4 Security Awareness Training?

Explaining in brief about security and its disadvantage is best.

What do you dislike about KnowBe4 Security Awareness Training?

Nothing to dislike but a suggestion to make UI more friendly while showing interactive.

Recommendations to others considering KnowBe4 Security Awareness Training:

For those who are looking for security and awareness training I would suggest KnowBe4 is Best to learn and increase your knowledge to safe guard yourself and your companies data.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

No spam emails saving time and peace for self and my company.

Verified User in Information Technology and Services
II
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"Gets the job done with really neat features"

What do you like best about KnowBe4 Security Awareness Training?

KnowBe4 is great at Phish Training and the password strength and repeat checker (I forgot what they call it) is really helpful for making sure our employees are correctly rotating their passwords. It's incredibly helpful.

What do you dislike about KnowBe4 Security Awareness Training?

There are lots of things you can do with KnowBe4, but it often only gets used for the most simple tasks - shorting us out on getting the best ROI potential. This isn't necessarily KnowBe4's fault, but when we talk about security KnowBe4 is one of the last things we mention. Other tools we have are more important and do more than KnowBe4.

Recommendations to others considering KnowBe4 Security Awareness Training:

KnowBe4 is great, but it's easy to forget you have it. It's only as good as long as you use it. Make sure you remind yourself to do a phishing campaign or other security checks, otherwise it doesn't do much for you.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

Within our organization, we use KnowBe4 for phish training and ensuring that our employees are staying compliant with our password policies. I'm sure there are a few other things we use it for, but those are the main features we use. We've been able to find our most vulnerable employees who are susceptible to clicking links or reusing known passwords and help train them to avoid those pitfalls.

AD
Information Security Engineer
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review

"KB4 Makes the Management of Security Awareness Training Easy"

What do you like best about KnowBe4 Security Awareness Training?

The library contains a lot of relevant content, which is refreshed on a regular basis. This helps keep the training up to date and prevents users from becoming bored, aiding with engagement.

What do you dislike about KnowBe4 Security Awareness Training?

Smart groups don't account for all of my complex use cases, so there are times when I need to do some manual work and some juggling to get people in the right training.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

We are able to have auditable information about our security awareness training program, which is a must-have for different security certifications and client requirements. Additionally, educating users is very important in keeping our organization safe and KB4 does a good job of it.

Matthew B.
MB
IT Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"Best Security Awareness Training platform, no contest!"

What do you like best about KnowBe4 Security Awareness Training?

Large pool of security training content, that can be customized for any kind of company at any maturity level. Simulated phishing is very believable, and tricks even the most savvy of employees. The Inside Man is the most entertaining, and valuable security training I have ever seen, and impresses everyone that takes it. Platform feels very well made, and the UX is fantastic in providing a premium experience for learners. API for integrating with other platforms or writing metrics or reporting from the learning platform. The PhishER SOAR platform is able to be integrated with SIEM systems, and makes cleaning up REAL phishing campaigns a breeze.

What do you dislike about KnowBe4 Security Awareness Training?

Nothing about KnowBe4 itself that I don't like, they adapt very quickly and iterate on new features/capabilities on a regular basis. There are a few minor things in the KSAT dashboard that are not the most straight forward to figure out without help from an account representative, but nearly nothing is impossible to achieve within the platform. The only thing that is a problem is anti-competitiveness by some email platforms that like to flag KnowBe4 simulated emails as actual phishing, and refuse to fix their logic. I won't mention any specific vendor names, but those companies know exactly who they are and should be ashamed of themselves.

Recommendations to others considering KnowBe4 Security Awareness Training:

No need to look any further, KnowBe4 has your security training, simulated phishing, vishing, usb drop, and even LMS needs covered. You will be hard pressed to find a platform better at managing cyber security training.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

Phish prone clickers quickly learn things they need to be watching out for in emails, email responses to the simulated phishing emails are recorded and tracked, entertaining training material that helps to identify blind spots across physical security, cyber security, operational security, and the traditional types of material needs to be protected, how, and why. It even covers Insider Threat, which most security awareness tools do not spend much time on.