The videos are engaging. The users enjoy watching them. We do not receive any complaints.

I cannot think of anything that I dislike about it.

The need to educate almost 700 users across 6 locations and multiple remote locations.

I like how you can pinpoint on what you are subscribed to see but at the same time see what is not available to you. I like that there are so many different ways to push the training. Either in training content that has 3 together or individually if you try to break it up.

I wish you could customize or request to customize based on your companies policies.

It is helping solve our overall security awareness training to include phishing and phishing campaigns.

I appreciate the breadth of the training courses available in the KB4 library as well as their translation into multiple languages. This is very helpful for growing companies like ours. The bogger we are, the more threats we face, and having localized content aids everyone's understanding.

The downside would be the inability to edit. I would like to customize available modules to remove content that does not apply to us. I don't need to rebrand, just adjust content.

As a player in the healthcare IT space, we are under constant scrutiny and often even attack. We face phishing, smishing, hiring scams, and so on. So we need to remain vigilant and keep employees current on the latest threats.

1. The vast number of domains and templates available in Phishing templates

2. Tracking of user training progress from the console and notification mailers to management

3. Availability of many training programs when compared with competitions

I do not see any currently

Even the customer support is great from KB4

For creating security awareness among the organization users and to strengthen the weakest link which is human

- Easy to use

- Clean UI

- Lot of Templates with Customizability

- Good Reports

- User Database can be improved for organizational purposes

Security Awareness for our employees, informational and active testing

This is a great protal/ hub of all things seucurity awareness. It has multiple providers submitted content, multi-language and easy to use.

That peiece I have not come across as yet. I think from a compliance perspective an all in one solution - for now its faultless.

I have not logged any issues for now. I would ideally love to spend more time using the product but other hats in my current role keep me busy!

Easy to configure campaigns. Easy to send notifications to the people involved in those training.

I think the tool must have more personalization.

Deploying and tracking training

There are a plethora of training available, including games and other things. Everything is already built in, but you can also create your own. The sales and customer service team are very knowledgeable and helpful.

There used to be a function to help users reset their passwords. I'm not sure where it went but they should offer it again.

According to our Insurance, our company is a liability. Having our employees take Cyber Security Trainings helps reduce that liability issue. Plus, it keeps new and existing employees updated and aware of the types of breaches and scams out there.

I have enjoyed and appreciate the way that they communicate. Digital security is not an easy topic, but the KnowBe4 team makes digital security accessible. Appreciate their desire to help all of those who are digital engineers stay safe from those who would seek to take advantage of all those online.

There are a great many things to glean from the team. However, there are quite a few email messages that I receive that do clog up my inbox. I would ask for targeted marketing in the future to reduce clutter.

The problems they are solving are company-wide awareness of data breaches or attempts at said breaches. They give us phishing tools to identify potential threats and help us understand how to deal with those threats accordingly.

Good experience and Content.I've used it in other companies and it's always improved over time

I don't have a dislike. I'm a fan of the solution and have recommended it to other companies

Knowledge is essential to ensure the security of companies. Knowledge + Practice = Success