Customer Reviews - Technology
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Verified User in Information Technology and Services
UI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

"Effective & User-Friendly"

What do you like best about KnowBe4 Security Awareness Training?

- Engaging and informative training modules

- Interactive approach for better retention

- Real-world simulations and phishing tests

- Valuable reporting and analytics features

What do you dislike about KnowBe4 Security Awareness Training?

Occasional minor technical glitches which cause UI slowness

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

KnowBe4 Security Awareness Training addresses phishing risks, educates staff, and safeguards data, fostering a robust security culture. The program delivers measurable progress, leading to enhanced cybersecurity across the organization.

Verified User in Information Technology and Services
AI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

"Good experience. Good material."

What do you like best about KnowBe4 Security Awareness Training?

I think it's very easy to use. There is a lot of content to distribute internally in a company for security training.

What do you dislike about KnowBe4 Security Awareness Training?

The reporting tool can be more complete.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

KB4 helps us to distribute security content to our employees. This tool allows us to think in other things and not in how to distribute it.

Verified User in Information Technology and Services
AI
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

"Great tool for security awareness"

What do you like best about KnowBe4 Security Awareness Training?

The platform is a pretty complete. In the last year they have added USB testing,AIDA, PasswordIQ and SecurityCoach (separate product) to their platform. Tool is pretty automated and handle sthe followup/nags of those that don't finish their training.

What do you dislike about KnowBe4 Security Awareness Training?

Their support could be better, Most of our open cases take a while to get to the right resource to get resolved.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

We do monthly, phishing campaigns, policy acknowledgement and ammual security awareness month training through the tool

Verified User in Information Technology and Services
EI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

"One Stop Shop for Security and Compliance Training"

What do you like best about KnowBe4 Security Awareness Training?

KnowBe4 has enabled us to advance our security and compliance training in a very short amount of time. The security related content is robust and engaging. We recently used several courses for a refresher training campaign and it was the first time in my career that employees reached out to share how much they liked the content. In particular, we appreciate the practical and appropriate use of humor to keep learners engaged for the duration of the videos and courses. Above all, I appreciate that KnowBe4 is consistently investing in releasing new content and updating existing content on a variety of topics. Because you can also license Compliance Plus content, we now have a single resource for all of our security, privacy, and compliance related training needs.

What do you dislike about KnowBe4 Security Awareness Training?

The content options for data privacy that a multi-national company would appreciate are somewhat slim. They do have regulation specific courses, but it would be beneficial to improve the regulation/country agnostic content. There are some courses that don't offer quiz feedback on whether or not the learner selects the correct or incorrect answer. This means the learner can not pass the quiz but have no idea which questions they answered incorrectly.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

Noting two areas here. The first is the quality of their content. Our learners have really appreciated the content that leverages humor and the high quality production of the theatrical video courses. The second is that we now have a single resource for all of our security, privacy, and compliance training content needs.

Verified User in Information Technology and Services
AI
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information

"KnowBe4 has been a great tool for us here at Hunt Regional."

What do you like best about KnowBe4 Security Awareness Training?

KnowBe4 has done an excellent job keeping our users engaged while doing required cybersecurity training that they are typically reluctant to complete. The training appears to be more engaging than other solutions we have had in the past.

What do you dislike about KnowBe4 Security Awareness Training?

One of the downsides of the KnowBe4 security awareness training has been the setup of the phishing campaigns. I wish they were a bit more flexible on scheduling times and the setup could be a bit more streamlined.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

The KnowBe4 Security Awareness Training has allowed us as an organization to collect feedback from different campaigns and use the data collected from the reports to allow us to see our strengths and weaknesses from a cybersecurity perspective.

JL
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

"Amazing Experience"

What do you like best about KnowBe4 Security Awareness Training?

The incredible roster of speakers it had and the information they shared.

What do you dislike about KnowBe4 Security Awareness Training?

I did not find anything negative of the entire event, it was well put together.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

We do not have to reinvent the wheel regarding security awareness training; they have completely laid out the foundation for us to follow and keep it current.

Verified User in Information Technology and Services
AI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

"Simple and Effective"

What do you like best about KnowBe4 Security Awareness Training?

Easy to configure, allows for limited IT touch time but still effective training for your employees.

What do you dislike about KnowBe4 Security Awareness Training?

The initial config requires you to spend a good bit of time learning the KB4 way of doing things. A little bit more universal GUI and it could be killer.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

Compliance and C level phishing training.

Verified User in Information Technology and Services
AI
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

"Effective Training For Lowering Your Threat Levels"

What do you like best about KnowBe4 Security Awareness Training?

It's simple to setup and not overly time consuming for the end user to complete.

What do you dislike about KnowBe4 Security Awareness Training?

It needs to be paired with Security Coach to be effective immediately, the end user has no idea what they've done initially to receive the training, so no immediate corrective action is given.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

Making our end users more cautious and alert to phishing emails and bad actors.

Verified User in Information Technology and Services
UI
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information

"Refined, developed Security Awareness platform over the years"

What do you like best about KnowBe4 Security Awareness Training?

Understands humans are the weakest link in Cybersecurity. Improvements in the product / its offerings to cater to the evolving and old threats that affect organisations.

What do you dislike about KnowBe4 Security Awareness Training?

Sometimes a little clunky to administer. Gap between latest "Cyber news threats" and what is being administered to employees. There needs to be a faster way to get such inputs in to the system.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

Even as an IT company, the cross section of employees are inadequately aware /skilled in detecting /acknowledging cyber threats that can affect them and the organisation. KNowBe4 address this squarely

Raman R.
RR
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

"very user friendly , appropriate and to the point content"

What do you like best about KnowBe4 Security Awareness Training?

teaches and informs the right concepts and the relevant ones that are appropriate for the time, the market and the newer concepts and security awareness matertial thats needed.

What do you dislike about KnowBe4 Security Awareness Training?

nothing, as far as i know knowbe4 is probably the best and the top notch security awareness teaching platform that is comparable to any best of the best solutions out there.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

tecahing and creating awarenss across the enterprise to know, act and react based on the bad actors out there that are constantly getting better at the security vulnerability.