The modules are engaging and the length of each module is reasonable. Our customer support is always available to answer questions or to make the platform work better for us if changes need to be made.

Sometimes the modules can be a bit elementary in nature.

Security Awareness Training keeps our employees engaged with information that is top of mind as they are proceeding throughout their workday. By consistently rolling out various training topics, we are ensuring that our team is lessening the risks of cyber attacks on our systems both privately and personally.

I like that the training video have a good story line to them.

WIsh it was easier to go from one to the next.

It has helped with users paying attention to phish alerts

It is comprehensive and there are many different types of trainings available to chose from.

The playform can be difficult to navigate

Phishing emails!

Ease of use, support is exceptional, community resources is great. Templates are great.

The reporting and metrics leave a lot to be desired, I have written my own formulas in excel to see stats to rate our company's performance and weak points.

Assisting with security awareness and teaching red flags for common phishing attacks. Teaching company that they work with IT Security in reporting suspicious emails

Simply put, it works and it is affordable. KnowBe4 provides us a tool to easily educate our clients and measure the effectiveness of our training.

Toggling between client accounts in Reseller Mode is clunky.

Drilling down to find the right training module is cumbersome because there are so many training options available.

Do it; you won't regret it.

We build a cyber-awareness for phishing emails and scams with our clients and we can succinctly measure the effectiveness. We've seen clients drop their "phish proneness" from 30% to 1% in a few months just by being aware.

The training is easy to follow and intuitive to use when setting up. Real life examples.

When supporting a lot of companies as an MSP it can be time consuming

Helping to keep the humans updated

KnowBe4 Security awareness training is fairly easy to setup campaigns and notifications. There is a large catalog of training modules based on topics. It's easy to use for endusers and phishing training is done very well, especially the AI driven tests.

If you've been using KnowBe4 for a number of years, you start to run low on training materials over time as only certain trainings are updated annually. I wish we had the ability to update/edit campaigns after launch.

Our quarterly and annual security awareness training for compliance.

The Knowbe4 training platform contains relevant and up to date security awareness content and setting up campaigns is simple and intuitive.

Some of the content could be more technically in-depth, but I understand there is a wide target audience base...some with limited technical skills.

First, it helps to train our employees to have a security concious mindset. Secondly, it covers are training compliance requirements as well.

The content is engaging and short enough to encourage all staff to complete the modules.

There is nothing about the training that I dislike.

Raising awareness to phishing emails, how to spot them and how to avoid them.

The cyber security training videos with the training questions afterwards are very useful. Especially the funny ones that are more engaging to watch. It's easy to create training campaigns and the reports are great. You can see who has completed what.

To encourage users it would be helpful to have more content about their personal cyber security awareness as more often than not it's the same processes as corporate focused things won't encourage them to learn as much. Staff obviously care more about their personal security than corporate.

Teaching the staff about cybersecurity and training them on things like MFA.