Great selection of modules and training material.

Some of the modules can struggle to keep the user's attenetion.

End User Security Awareness Training

The campaigns can design emails to make you think to check with others before taking any actions. If you fail the test, you get an email saying you have to redo the training. You can create Awareness training as often as needed for your staff, especially for businesses that have a lot of turnover.

I cannot say anything bad about KB4 its a great tool

For the clients that it's rolled out to, it helps their end-users experience fake emails, understand what to look for and how they can find little things the bad actors could do. If the end user still isn't sure, there is a Phish button to hit and you can check with your security team to see if the email was a scam. But the clients that fell for the scams, they suffered an attack. What is the old saying, "A hard head makes a soft a.."

The library of training choices is quite extensive. I like how we can tailor each year's annual campaigns based on what we want to include and there are so many options to go through. The content has almost always been right on target and updated with the accelerating threat landscape.

Some of our users still seem to struggle navigating into KB4 and doing their training. I don't know exactly how to suggest improvement in the UI necessarily. But it comes up here and there. One thing I've noticed is that when I get the KB4 email with trainings to do, I click the link to follow to the training, go through my SSO, and then it opens on the landing page and not on the training I clicked.

We have used the phishing campaigns every quarter to test and evaluate the risk of our employees in that manner. I love this part. The SAT portion is more to fulfill control requirements.

I enjoy how easy it is to manage their site and filtering and the training questions are solid. The team always follows up with me and customer service is quick to respond

Hmm, what I don't like is how some emails get stuck in the queue for blocked. And it takes work to release it, and have to check the system manually every few weeks

Email filtering, Phishing attacked, user training

KnowBe4 offers comprehensive documentation and a suite of tools designed to expedite the rollout of their product. Their features seamlessly integrate into your existing toolkit, enhancing your day-to-day operations with added functionality and efficiency. The overall roll out was simplistic and adopted well by users.

While there are minimal dislikes with KnowBe4, I would suggest that they continue to build upon their already impressive set of tools. Enhancing and expanding their toolset would provide even greater support for users, ensuring they have access to the most up-to-date and comprehensive resources. Continuous improvement and innovation will help maintain their competitive edge and further solidify their reputation as a leader in the industry.

The product solved a key issue for us, basic employee security training and exercising remeditiation skills.

The training programs are informative and there is such a wide variety of lessons, videos and "games" to tailor it to your team! There are so many topics and activities available that I no longer get the "sigh, this again" emails... We have been using for a bout a year now and have been pleased. It was easy to set up, customer support is fantastic and my team has really taken to it! I love that I can see progress reports and send out reminders right inside of the Application!

sorting and filtering the training can be a bit cumbersome- especially when looking for the next part of a series

Our office is required to participate in 40 hours of cyber security training per year and I was struggling to come up with ideas and consistently push phishing tests- now my phishing tests are pushed automatically so I don't even have to think about them and ensuring training is done is so easy!

KnowBe4 has made it extremely simple to do security trainings for our staff.

There honestly have been no downsides to using this product.

Its making the required trainings super simple to send out to our employees on a scheduled basis.

Content relevance , the way they delivered using story line up and the platform felxibility.

Security coach building

New content around the regional compliance

Relevant Phishing template

Roles specifc trainings

After a very helpful and friendly associate of KnowBe4 helped me with the initial set up - the site just does exactly what you need it to do - phishing the biggest security threat at a company - humans :) . Great reporting and easy navigation. Our rep is always available and they even actively reach out to make sure you've got what you need. This is a great service by a great company.

Some getting used to finding things in nooks and crannies - but nothing that practice doesn't fix.

Our team has access to sensitive information and keeping them on top of their toes while clicking around in their email is monumental to security.

Know Be4 has helped us, run the security awareness program in our organization efficiatively. we can add- update modules and also run time-based campaign, with integration with okta and namely the compliance training are automatically assigned to the new hires, so there is an automation to the process and less chances of missing out on the compliance part.

The Dashboard reporting could be better and needs more options to send reminders to individuals or a group reminder to the managers.

The reporting section could be more user friendly,

Its a one-stop program to meet and manager our compliance, it helps us in managing the timelines and the content of the programs, also during our audits it is so organized to provide the trainings proofs and records. it has solved the problem of getting the policy documents signed and maintaining them manually.