easy to use and a lot of automations and informative courses

their integration with managing users. its very challenging to add users and keep them updates.

Thre are a lot of firewall installed but when the users click on suspicious link the cyber defiance becomes weak

There is a lot of content in there and it is very useful for designing a number of security training programs

The password reset emails are clunky and confusing to end users, resulting in many calls to my help desk. Also, they are not sure whether to trust the training emails since they know the phish tests come from KnowBe4 as well

Be sure to put some time into learning the system and be prepared for a lot of questions from your end users and management

I think we have cut down on clicks on phishing emails which is what I wanted

The system has been easy to use and setup. We derive great value from keeping security awareness top and center for employees.

We don't really have any issues or concerns with the product.

We have derived great value from using this product; i have no problem recommending this product.

By automating the process of testing we are able to keep IT security awareness top and center for folks. We also have leveraged the very professional training packages to educate employees.

Once you understand the interface, it is pretty easy to use.

Once a training campaign opens, you can not make any changes.

We are using KB4 to accomplish our annual required training, do Phishing tests, provide supplemental /non-required training as well a providing some "fun" training using their "Inside Man" series of short fun videos that provide learning in the form of a Netflix type of medium.

The ease of use of the platform as a whole, from setup to ongoing administration it is simple and easy to use. The users love the training. The responsiveness of the account manager at initial setup was excellent, they were in contact to ensure we were getting full use of it and are still touching base a few times a year to update us on new content, additions/changes to the interface.

I've not found anything that I've actively disliked so far and I'm nearly 3 years using it.

Get a trial and you wont look back. My users actively ask me when the next training is coming out. Its engaging my users and whether they realise it or not they are absorbing the information.

We had issues with phishing and general security practices. Since implementation we've seen a drop in calls to the helpdesk for these issues, freeing us up to work on other areas.

Wide array of high quality training modules covering every area that is important to me as a CISO

Some of the workflows can be a little confusing at first, but work well once you have the hang of it

Automated security awareness training on a regular basis, phishing assessment automation, generating risk metrics for our org.

Easy to set up reoccurring phishing test and knowledge base materials for clients. The videos are not all long, they can be completed in a quick amount of time - users who not fishing can automatically be reminded of the course they still need to complete and when their due date is.

I wish there was a feature to automatically set up reports to automatically sent to account owner's email.

It would be nice too if t had more training videos that are less than 5 minutes.

It helped us provide an extra layer of security by teaching the clients you can't just open or click anything which ultimately prevents downtime for the organization by having smarter users. The more training

Going through ASAP to setup the program. Working with the Client relations team and support to discuss issues. setting up & using the tools. Ease of deployment. Time was taken to setup everything up and there was an immediate value add to the program sponsor.

Phisher could use some more built in rules and default settings.

Not all phishing campaigns are able to reach our Office 365 users.

More upfront and out of the box than other products that had similar features in their roadmap.

Knowbe4 helps fill the gaps in training, awareness. Most of all the ability to offer thoughtful proactive phishing/spam reporting that IT can monitor and make decisions on. Continual awareness through newsletters and scam alerts is vital these days to stay aware of what is a threat.

I like that it trains our users in best practices. It raises the awareness. And our users are much, much less likely to click on links.

Nothing of value is truly free. I might wish that it would slightly cheaper, but the value is there 100%. It is easily worth what you pay for. And I wouldn't want to do without the features.

Get it. The price is cheap compared to the risk mitigation that it offers.

All our end users are concerned and aware of cyber security. It's a team effort and a constant conversation. I feel much more comfortable with our security now.

Really like the ability to automate so much of the program. We can automate the emails that get sent out to the users. The ability to "clone" your training campaigns is awesome. Reporting is also one of my favorites.

The one downside of Knowbe4 is that unless you have the top tier level (Diamond) then you don't often get the better shorter videos.

Just making our users more aware of all the ways that they are vulnerable and turning them into skeptics is fantastic! I love that our users realize personal benefits in addition to professional knowledge with the Knowbe4 training and phishing tests.