KnowBe4 range of features has been a great addition to our security portfolio and risk management. The platform has made it easy for us to administer and automate the education and security awareness process and we have received several accolades as a result.
The support and sales team have also been fantastic!
Not so much as dislike but I do see a lot of opportunities for AI and more automation. No specific tool is perfect but this one is by far the best fit.
Be open and candid with the KnowBe4 team. They are there to help and tailor the solution to fit your requirements, in particular, if you are on a pinch trying to satisfy a security requirement. They are a great source and assistance with every aspect of security.
Risk Management, Security Awareness, Education and Security as a whole.
Lot of different Modules to train employees for the safe use of Internet and email systems
needs improvements in the reporting tools
Good tool to help educate your employees on safety and security of using Internet and Emails
With the Security Awareness Training we have incidents of employees clicking on malicious links in the phishing email and also S.A.T. makes our Organization SOC2 Compliant
Interactive web-based individual training. Set up "clickers" re-training for those that fail tests. Set a framework for monitoring incoming attacks to your org via Phish Alert Button, instead of turning your inbox into a minefield with every user sending you suspicious emails.
I would love some sort of scoring or basic analysis done on emails sent to me via phish alert. Or quick link to tools like Virustotal.com to quickly help me analyze the potential threats.
Leverage your account managers to help you implement. Setup AD sync so new users can be auto-enrolled in initial training. Make no one immune, even your CEO must follow mandatory training.
Our initial click rate is down from 27% in 2015 to 0% last month. It also saved us from a CEO fraud check-wiring attempt that nearly succeeded, but was thwarted thanks solely to knowbe4 training.
ease of use i can set up campaigns and review
nothing at this moment other than the same people failing lol
training in cyber because some of my staff still dont get it
Our culture was not fully aware of the risks associated with clicking links and opening files in e-mails they received. Nearly a third of them were deemed "phish-prone" in our base line test. We dropped that to less than 3% per test and we have even gotten down to 0% for some tests.
Not much to dislike with KnowBe4. We have been very pleased with the program we are on.
We were extremely phish-prone as an organization. It is hard to say what events we have avoided but the awareness level - from the senior staff on down - is through the roof.
I like the frequency of updates - it makes the job of a Security Admin easier to do, because it allows me to focus on other things, and tweak their offerings to our business model. Over all, this seems to be a good first step for us, and I'd recommend people looking to have something in place that don't have the time to touch things daily, to look into getting on with these guys. If you're like me, you'll be glad you did.
Not much - I like the format and the offerings are great. They update regularly.
Maybe...if I had to say something, free, inclusive tickets to KnowBe4 events to meet the team and talk with them directly? To do more hands on training either at a convention or onsite, would be very beneficial.
Give this a try - they have a lot of free services. Trust me, it's easy and makes your job so much less complicated.
We are solving an entire need for not just training our users to be our users, but compliance requirements, and taking it one step further, and offering these benefits we're already realizing to our clients as well. We are training each of our employees, as well as our own IT Staff. Together, designing a solution from the ground up with all of the time savings we are already noticing, I don't think I could have asked for anything more.
We set it up and just let it do its job. All of our employees get a couple phishing emails a month, trying to trick them. As planned we are continually getting better at identifying the culprits. I also like the weekly Scam of the Week emails that highlight the latest scams. These are beneficial for not only work but also home use. I often find myself forwarding these home so my wife can see them.
Seems like if you look hard enough at the link (when you hover over it with the mouse pointer) you can find "kb4" somewhere in the displayed text, a sure giveaway.
Great training for employees. Also demonstrates to HHS that you are complying with the HIPAA Security Rule by providing periodic refresher training. I also keep all of my weekly Scam of the Week emails for the same purpose.
We are training our employees to recognize phishing emails thus preventing malware, ransomware, and whatnot. Also we are becoming knowledgeable about the latest scams.
Front end training, followed by randomized, custom Phishing test emails, sent over a few days or weeks, to all employees. Those that click through get added to a clickers group, requiring additional testing. It gives us the tools necessary to train our staff, test our staff, and follow up with those still needing work.
Two problems... When we open the ports for the phishing emails to get through, we get extra traffic hitting our firewall - so we only open to spec during the test and then shut it down again. Second, we have been having a problem with a great program of theirs called SecondChance, which verifies with a user who clicks a link in the email (including the ACTUAL link presented clearly) - some machines still cannot run due to MS Office installation configuration issues. They are working on it.
I don't have much info on the competition, but this product s offers innovative products, good support and service, and exceptional training sessions.
New York has training and testing requirements for all financial and insurance businesses. KnowBe4 meets our requirements - but better than meeting requirements, I think it has made a real impact on our employees actions - both at work and at home.
Ease of use. Training, Phishing and Vishing campaigns are easy to set up and execute. The product is very intuitive and provides all the features I need and some I never would have considered.
A few personal pet peeves...page advance button only at the bottom of pages, requiring scrolling through long pages to get to the next one. Can only add a user to one group at a time.
We use KnowBe4 for annual Security Awareness Training, Security Awareness posters for our home office, monthly email phishing campaigns and vishing campaigns and monthly Security Awareness Newletters.
KnowBe4 is a comprehensive product for all our Security Awareness needs.
Graphics for presentations are great. Knowbe4 is very update for training and current event templates. Automation for campaigns save a lot of time.
Reports could be a bit more detailed. You have to choose course for report. Would like to see more options
Employee awareness
