I love the training and the testing it is very valuable to know who your weak links are.

I dont really have any downsides they keep making it better when you feel the content is getting stale they roll out lots of new content.

I am solving the problem of my employees being phished. We are under constant attack from evil characters wanting our data or a ransom. Knowbe4 and its trainings keep my employees safe and on constant guard from evil.

I like that KnowBe4 has many options when it comes to learning styles, content, and training, but also gives you the tools to accurately measure your training's impact. With their training guide and suggestions it is easy to work with staff to help them not only prepare for attacks, but to allow them to be able to defend against attacks they have not been trained for since this is not learning by wrote but actual heuristic identification training.

The frequency of changed account managers. It seems like we keep getting assigned new account managers about once every 4 - 6 months.

This is a great software platform and I highly recommend taking a good look at it. Run the preliminary phish tests and the system will show just how much training is needed for even the most cyber-aware staffs.

Increasing user's resistance to cyber attacks of all kinds. Through quality training, we were able to take a company that has a high click-rate on systems to a company that is strong against cyber attacks and phishing attempts.

How easy it is to use and setup so that I can set it and forget it for a time so I can work on other projects while keeping our end user's up to date on the latest threats.

I would like to see better graphics with some of the training videos.

My IT team no longer spends the majority of their time remediating a user's machine due to clicking on an e-mail. The number of reports of employees catching "bad" e-mails is at least 10 to 20 a day.

KnowBe4 offers a lot of varied content. And for some of the content, there are several versions based on the amount of time one is willing to devote.

The only downside I have found is sometimes it is hard to decide on which content to select as there is so much to choose from!

Security awareness is an extremely important adjunct to the rest of the security measures an organization puts in place. For all those efforts, it only takes one user, clicking on that one email to defeat it all!

We ran a test prior to delivery of training and over half the staff fell for a phishing email. After the training we achieved 100% compliance!! We took the content which was 45 minutes and delivered it in an interactive group session, where we showed the content on a large screen LCD monitor and added commentary of our own. We also had a laptop for each participant to follow along so they could do the exercises on their own to get the "credit" for taking the class. This format was very well received by the staff. Each session lasted 1.5 hrs and had a maximum of 6 "students". We ran 8 or 9 sessions and recently had one for new hires.

Throughout the year, I post helpful hints to all the staff, mostly taken from Stu's emails and Cyberheist News. We are planning a refresher

KnowBe4's management portal is informative and the ability to create and track phishing and training campaigns is very easy to use.

The numerous options and configurations can seen overwhelming at times if you don't dedicate time to learn the product.

My users have an heightened awareness of what is and is not a legitimate email and our monthly campaigns have reduced the number of "clicks" to less than 1%. This tool is also a competitive advantage when I respond to RFP's that inquire what type of end user security awareness training of offered.

KnowBe4's tools to help automate simulated phishing campaigns and the PhishER tool.

Would like there to be more instructional information on using PhishER and creating rules. I feel like I am not using the tool to its potential.

Raising awareness among employees and getting them to think before they click.

The platform provides training on more than security and phishing and is categorized by topic, audience, and more.

The sales process was too generic, trying to upsell without understanding the needs of our organization.

Understand your drivers for security training before you evaluate vendors. Consider the higher level packages to gain the advantages of the additional training modules including active shooter, PII and PHI, and executive training. Review PhishER, but understand the value to your organization and not the value KnowBe4 tries to sell you. You will need more resources, but the tool can be very valuable.

Our security campaigns are easier to manage and build on.

The training provided by KnowBe4 keeps our employees on their toes, always vigilant to avoid making our company the successful target of a social engineering or business e-mail compromise breach. They're also more careful about physical security of the office to ensure that customer's data isn't at risk in the real world too.

The set up of training is overwhelming, because they have so many choices. However, their account reps are great at walking you through the process, and being available to answer any questions you have at any time of day.

Anyone with employees with access to mission-critical information and systems can't afford to not use a system like this to train their employees to avoid malware, cyber breaches, and ransomware. The most vulnerable security hole in any organization's tech systems isn't in the hardware or software. It's in the users. All the hardware and software security in the world doesn't mean a thing when an employee clicks a spear phishing link in an e-mail or text message. So you have to train them how to spot potential problems and avoid clicking them in the first place. Every governmental agency, hospital, financial services business, and other business should require their employees to use KnowBe4's training.

We've solved the problem of being compliant with one of ALTA's Seven Pillars of best business practices. We've avoided numerous spear phishing attempts just because our employees are trained in what to look for monthly, using KnowBe4's video training sessions.

Complete product. Flexible options with the phishing campaigns. Extensive training library. Support is fantastic to work with.

It does require a decent amount of dedicated administration to setup, configure and manage to get the most value.

Excellent solution for any size organization.

Our end users are far more aware and conscious of phishing emails and other potentially malicious activity.

Awesome content that is updated regularly. Ability to set a training program in place and it runs on its own with minimal intervention. Support is top notch as well.

Lots of material - sometimes overwhelming. Great problem to have!

Training and phishing testing on a regular basis with accurate reporting. Timely training that we can tie to results and performance.