Saves time to have basic security concepts in a professionally done course. Users can be assigned courses and we avoid repetitive training.
Sometimes the course is easy to skip through without a user paying close attention. But the exam does test knowledge ar the end.
Phishing, malware and general cyber security concepts that all end users need to understand the complexities of nowadays.
KnowBe4 security training is awesome, having videos of Kevin Mitnick showing the crowd how easy it is to get hacked and credentials stolen is vital to teaching others that they need to be vigilant.
The connection between active directory and the platorm is clunky using SCIM. There is alot of testing involving with maintaining users and preventing groups from being imported.
We are trying to teach users to be more vigilant when handling digital communication ultimately, to prevent a breach at the company. The more users that are practicing good cybersecurity practice increases its hardiness.
The trainings are short, sweet and right to the point. The content is written in a way that all users, at all levels of the organization can understand. The content is fresh and current and there is always material I can use to meet my organizations needs. The compliance plus content is awesome. I love how they broke down large courses into smaller chunk so that it isn't a timesuck for our leaders.
Some of the content is repetitive, meaning is the same material, just written in a different way or presented under a different motif. The content is still good, but it can take some time to filter and determine which content, made by which publisher is best for your organization.
We had massive issues with users being able to discern a phishing email and other scams. Since implementing the training, we have seen a signinfanct increase in phishing emails reported and a reduction in compromised systems
The product offering is easy to setup and configure. Included is a feature to help companies plan their deployment and get the most out of it.
Training is pretty heavily focused on United States.
All employees play a part in maintaining the companies cyber security posture. KnowBe4 allows us to provide training and test our staff in order to reduce our risk exposures.
The ease of customizing training emails and assigning training to employees
Not a downside but the phiserER auto response could be a managed product offering to review and contact employees.
Knowbe4's solution is showing our employees how to research and discover bad emails and links on their own. In the past, these would have been sent over for manual review which takes time.
the ease of access to the system and ability to find things on the portal with ease. the campaign and modstore have a great variety to choose from and are helpful to our employees
some of the posters or flyers for use seem to be a bit easy, as in not as informative or child-like for company use. maybe get a way to get our company logo into campaigns
phishing being the most targeted attack to companies, the campaign created to train employees has been effective and helped lower our company risk score and stay safe.
It's simple, user-friendly and to the point. The contents are excellent, and almost all the topics are covered
Email triage and filtering options are not as good as the competitors and a lot of room for improvement
It improved our over information security awareness program and uplifted users' awareness levels. The contents are exciting and users don't feel bored
vast amount of videos, posters, various trainings that are localized into our language. Grat platform, easy to use. Affordable pricing. We have not checked competitors, knowB4 does it all.
Nothing :) We are fully satisfied. Everything works well. Our requirements are fully covered.
Continuous delivery of awareness. We as IT guys are not that creative so its good that we have pre made content that covers important topics.
Onboarding is very easy and intuitive. The content is great and online video, and document guides provide a great starting point
Nothing this far. Our experience has been great.
Increasing the awareness of our employees as well as complying with mandatory training. We are also freeing up the helpdesk by using PhishER.
The verity of content. We briefly contracted with another company for cyber security training, and after the year-long contract switched back to KnowBe4 because we could not find enough relevant content using the other company to fit our training needs. Also, the support with KnowBe4 is terrific. Their help desk is responsive, and their account managers provide outstanding service.
I really can't think of anything at this time. Anytime I've had a complaint, it has either been addressed by my account manager or fixed with an update.
With the current threat landscape, cybersecurity training and simulated phishing are necessary for all companies. KnowBe4 saves us so much time by providing us with ways to automate our simulated phishing and cyber security training. You set up the campaigns, and they run themselves. The reporting function makes it easy to pull reports that are meaningful and show track records of results.
