It offers world-class cyber security training for your organisation from the leaders in the market.

It has several built-in courses other than cyber, including topics such as AML, Risk Management, etc.

It has the capability to allow custom upload of LMS content

Though it offers an LMS with the same KnowBe4 platform, it doesn't have a tool to create custom content, so you'll have to utilise another 3rd party tool.

A platform to roll out and manage cyber security and other training material for staff and interns.

I've got to give props to KnowBe4 Security Awareness Training for being a game-changer in the cybersecurity education game. The thing I love most is how they manage to turn what could be a snooze-fest of security jargon into something interesting and engaging. The content is interactive, relatable, and not at all like those mind-numbing training sessions we've all endured.

What sets KnowBe4 apart is their ability to make the learning experience feel less like a lecture and more like a tech-savvy adventure. The real-world scenarios and simulated phishing exercises are spot-on, keeping you on your toes. Plus, they're always updating their stuff to stay ahead of the bad guys.

The progress tracking is super handy. You can actually see yourself getting savvier with each module. KnowBe4 gets a big thumbs up from me – they've turned what could be a yawn-inducing topic into something surprisingly enjoyable.

ADI has be also super useful and helpful in delivering acurate metrics to executives and the KnowBe4 API has opened up the possibilities for tracking metrics and stats.

I do not have any thing that I dislike, I would like for training content to be uploaded more frequently though.

KnowBe4 Security Awareness Training has been instrumental in addressing critical cybersecurity challenges. One of the primary issues it resolved for our organization is the pervasive threat of phishing attacks. The program's comprehensive modules equipped our organization with the knowledge and skills to identify and thwart phishing attempts effectively. This newfound awareness has significantly bolstered my confidence in staff navigating the digital landscape securely.

Furthermore, KnowBe4's emphasis on interactive and engaging content made the learning process not only informative but also enjoyable. The program's commitment to staying current with evolving cyber threats ensures that I am continuously updated on the latest risks and mitigation strategies. The progress tracking feature has been invaluable, allowing me to measure and witness my improvement in real-time, thereby reinforcing a proactive cybersecurity mindset.

I like how easy it is to integrate with 365, as well as how easy it is to distribute phishing campaigns to all of my users. I think the USB test is a good one as well.

I believe the UI for the website is clunky. My biggest pet peeve for the entire product is that you if create a group while creating a campaign of any sort, you have to refresh the entire page, losing all the work you did on the campaign. Wish there was a mini refresh or a draft for the campaigns.

Users are the biggest vulnerability in a company, we used KB4 to counter this and teach our agents in an engaging way.

Once setup it's automatic. The users get a monthly phishing test and can click the integrated Phish Alert button in Outlook to report phishing. We can run reports to see progress on a monthly or custom time frame. The users are automatically enrolled in additional training when they click a phishing test and the system admins and their manager get notified when that happens.

It is tricky and not intuitive on how to configure phishing tests to automatically enroll users in training when they click a phishing test. There are often glitches in when and if users get enrolled in training and there are several different things to configure and link together to achieve something as simple as "If a user fails a test, enroll them in training." Often when a user failes multiple tests over the year we have to create custom rules for 1st failure, 2nd failure, 3rd. etc and custom training campaigns for each, then link them in a particular way so that they actually get assigned the correct training. This needs to be streamlined into a wizard like setup. Also if you don't configure the training just right the user doesn't know they are assigned to it. The "just right" part is setting an end date. Nowhere does it say that having or not having an end date to the training makes it optional. Very confusing.

Its providing security awareness training and monthly phishing training for all users. It tracks our metrics of how well we're doing as a company in reporting phishing emails and getting tricked by the tests. It gives a nice dashboard for each training campaign and allows us to run necessary reports.

Definately keep in touch anf track our employees knowledge level

Not much maybe just more released content on a more regular basis

Knowledge

Content is engaging

Nice blend of various modes of content like games , videos e.tce

Love the new executive report

Learner app was a good addition for our mobile users

Training content could be abit universal some are not relatable to our african market

Allow admins to generate report for optional content i.e self assigned content

More training tuitorials for the mobile app

Manual training

Increased awareness especially in reducing phish prone

Trainigs are interactive with games. Also, there are posters and modules which we can use for our advisories

There are false positive result encountered due to wrong set up.

The phishing email training is a great help to improve our security

I like how KnowBe4 allows me to easily assign training courses to new hires, and annual training by department, using smart groups. They also provide an easy to use interface for our users to access their training

I can't think of any improvements that I'd like to see.

We use KnowBe4 Security awareness training to deliver semi annual training to our users. We're also using it in conjunction with with Phishing tests from KnowBe4. Immediately offering remedial training to phishing clickers has helped us reduce our click rate by over 50%.

With regards to phishing awareness I really liked the auto runs of campaigns and the creativity of it.

Some of the training videos can be boring, but generally it is good.

KnowBe4 made our users really careful while handling email!

I love the training videos that KnowBe4 has. From everything to posters, to quizzes, to security mini-series! They have so much to offer.

Not everything has a quiz at the end. I am always fearful that people will just skip through and not complete their training. I try hard to find the best videos for them, but only they can help themselves.

In the beginning they did not have executive reports. In the past couple of months they have come out with executive reports.