Customer Reviews - Healthcare
Browse Training Library

Customer Quotes

Verified User in Hospital & Health Care
AH
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"KnowB4 Review"

What do you like best about KnowBe4 Security Awareness Training?

Easy to setup campaigns that dynamically update with current information, as well active directory integration. Good training content. Love the customer support, as they proactively reach out often giving recommendations.

What do you dislike about KnowBe4 Security Awareness Training?

i wish there was a better way to organize/tag selected Training modules. Once selected in Modstore, the list gets big and it is difficult to know which modules to select when creating campaigns.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

Phishing awareness, role based training

Scott S.
SS
Director of Infrastructure Services at Creative Group, Inc.
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review

"Best awareness training around"

What do you like best about KnowBe4 Security Awareness Training?

The variety of training and the automation of the product. They also keep the training very engaging and not mundane or boring. Great reinforcement modules and continuing education to keep your users up to date. Not just a once a year training test type deal. The rep that gets assigned to your account is your personal security assistant. They help setup your portal, answer any questions, and they recommend all the best practices. You can schedule a meeting with them anytime and they are always willing to help.

What do you dislike about KnowBe4 Security Awareness Training?

Honestly, I have not found hardly anything that I dislike about this platform. The recently remodeled back-end makes it even easier to navigate through all the content. I guess the only thing I came across that was a little annoying was we could not upload a background image for the phishing tests, you had to "link" a picture to use. Not a big deal our graphics art guy created one and sent us a link, but was an extra step instead of just being able to upload an image like you can in other parts.

Recommendations to others considering KnowBe4 Security Awareness Training:

The price and the number of modules you get is totally worth it. If you implement this program (and have your leadership team on board), you will be much safer than any anti-virus, firewall, or any other protection can offer you. The users are your biggest weakness.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

Security awareness. People are paying attention to what they are clicking or even better, not clicking. We are still in the early phases since roll out, but have already noticed a behavior change, with people asking or calling the help desk more about emails and such, so at the least they are becoming more aware.

Alex W.
AW
IT Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"Great Phishing Education"

What do you like best about KnowBe4 Security Awareness Training?

The Phish Alert button is great for users to report scams

What do you dislike about KnowBe4 Security Awareness Training?

nothing has stood out yet that I dislike about knowbe4

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

educating end users about phishing and recognizing scams

Angie M.
AM
IT Systems Coordinator
Information Technology and Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review

"The best security for your business"

What do you like best about KnowBe4 Security Awareness Training?

Knowbe4 utilizes human error - breaks it down and counters it - training your weakest link the User with a mixture of Gameplay, Education, and Posters.

What do you dislike about KnowBe4 Security Awareness Training?

There is nothing that I really dislike but the fact that the Reporting is not totally built out yet, but I'm sure that will follow soon.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

You are strengthening your company from the inside out. - training your weakest link. Phish prone percentage went from 98 to 0.002 % in over a year.

NR
IT Security Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"KnowBe4 Highly Recommended"

What do you like best about KnowBe4 Security Awareness Training?

KnowBe4 has provided the best security training modules, ease of testing end users, and compiled data reports that help you understand where the weaknesses are in the company. This company has been a blessing to myself and the balance of the I.T. team.

What do you dislike about KnowBe4 Security Awareness Training?

There is nothing to dislike. KnowBe4 has everything you need to deploy a successful I.T. security testing portal to check to see if employees are practicing their training.

Recommendations to others considering KnowBe4 Security Awareness Training:

Ease of use....you're missing out if you don't incorporate KnowBe4 into your I.T. Security

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

I have all the users in the company thinking before they click...IF they click. We have a rule of thumb: if you didn't expect it...then don't open it. KnowBe4 phishing campaigns have made my life so much easier.

Chris P.
CP
Director Of Information Technology
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"Know Be4 has been a Great addition to our organization"

What do you like best about KnowBe4 Security Awareness Training?

The ability to view and have data and feedback on the safety and status of our phishing safety

What do you dislike about KnowBe4 Security Awareness Training?

There is not much i dislike, it had been a great product, fairly easy to use and set up and monitor.

Recommendations to others considering KnowBe4 Security Awareness Training:

I would highly recommend know be 4. It is easy to use and provide great insight and training for our organization.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

We are providing phishing training and monitoring.

Greg D.
GD
IT Helpdesk Technician
Information Technology and Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"KnowBe4 is a great phishing testing tool"

What do you like best about KnowBe4 Security Awareness Training?

I like how every part of the process was followed up with quickly and we receive quality support.

What do you dislike about KnowBe4 Security Awareness Training?

There really isn't anything I dislike. It's a great service.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

We are enhancing our security of information for our companies data.

Verified User in Hospital & Health Care
AH
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"Super helpful and easy to implement"

What do you like best about KnowBe4 Security Awareness Training?

The phishing test and USB test are the best parts of the platform.

What do you dislike about KnowBe4 Security Awareness Training?

I don't dislike any part of KnowBe4, but I have less experience with the PAB than other products they offer.

Recommendations to others considering KnowBe4 Security Awareness Training:

You may not need the training modules, but they are actually pretty thorough and well-produced. You can test their phishing test for free, but they offer much more than that.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

We have had terrific improvements to our security posture because of the phishing tests, and users are always vigilant because of training and knowing we may be testing.

Verified User in Hospital & Health Care
AH
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"Amazing product that works!"

What do you like best about KnowBe4 Security Awareness Training?

Our organization uses the the monthly training as part of our compliance program. The phishing and training has proved beneficial and our overall risk has dropped. Great product!

What do you dislike about KnowBe4 Security Awareness Training?

Nothing, everything works great! I highly recommend this product.

Recommendations to others considering KnowBe4 Security Awareness Training:

I checked out several companies and nothing compares to KnowBe4.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

Overall compliance and making tracking of our training much easier for audits.

Verified User in Hospital & Health Care
AH
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review

"Excellent program with amazing support!"

What do you like best about KnowBe4 Security Awareness Training?

The UI is easy to navigate and understand. Simulating phishing attacks and creating educational campaigns is simple and allows a lot of customization. However, arguably the best part of KnowBe4 is the support. The help pages are incredibly detailed and cover pretty much every question topic I have had. The two times I have found a need to contact them for additional questions, they have responded quickly and made sure all questions were answered before closing my tickets. I have never seen support to the level that KnowBe4 has.

What do you dislike about KnowBe4 Security Awareness Training?

There are some features that do not currently exist, but they are constantly updating and adding features, so I'm not sure mentioning anything specific here will be worth the effort. They've probably already added it by the end of this sentence.

Recommendations to others considering KnowBe4 Security Awareness Training:

KnowBe4 has a plethora of tools and services that are absolutely worth checking out. If you aren't sure, you may as well give the trial a try, if for no other reason than to experience their support pages. They are works of art!

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

I have been able to create training modules that help our users better understand the security risks involved in being an employee at our company. I've also been able to create phishing campaigns that replicate both broad and spear phishing approaches easily.