Customer Reviews - Healthcare
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Verified User in Hospital & Health Care
AH
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"The best software for Phishing tools and training!"

What do you like best about KnowBe4 Security Awareness Training?

This is a full suite of software to defend your company against phishing threats by using applications and training. There isnt just one way to handle phishing threats with this system you have many different tools and many different types of training.

What do you dislike about KnowBe4 Security Awareness Training?

There are so many options for training that it can be overwhelming at times and there are not always an easy way to find the training you need without previewing most of them.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

The software trains my users on how to spot phishing emails and how to report them. Second, it is great for general security awareness and tips for things like; social engineering and tailgaiting.

Isaiah N.
IN
Member Board Of Directors
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"What we all need in security for organizations"

What do you like best about KnowBe4 Security Awareness Training?

What I like best about KnowBe4 is the seamless integration into our network and the ability to simulate phishing attempts for all users.

What do you dislike about KnowBe4 Security Awareness Training?

What I least dislike is noting at the moment.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

It is solving the immediate and future need to train, educate, and re-train our staff on threats that could potentially be real examples. It hammers home the words we speak to actually reality situations.

Verified User in Hospital & Health Care
UH
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"Informative, entertaining, and easy to use."

What do you like best about KnowBe4 Security Awareness Training?

The videos are short and entertaining, and easy to understand. A typical end user should be able to relate, and comprehend the topics discussed.

What do you dislike about KnowBe4 Security Awareness Training?

The only thing i can think of is end users having to remember another password.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

It is educating our users on cyber security threats. We also use it for phishing campaigns.

Verified User in Hospital & Health Care
UH
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review

"The information given was very valuable and would help all my colleagues."

What do you like best about KnowBe4 Security Awareness Training?

The training makes you more aware of eve

What do you dislike about KnowBe4 Security Awareness Training?

I didnt dislike any of it. The information was exciting

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

How to make the employees more aware of the security settings

Verified User in Hospital & Health Care
AH
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"Great tool for any IT professional"

What do you like best about KnowBe4 Security Awareness Training?

Allows us to easily test our users on the most vulnerable part of our environment. Makes the data easy to use and ready. Plenty of templates to keep users from being used to the training.

What do you dislike about KnowBe4 Security Awareness Training?

Reports may be a little difficult to use if multiple campaigns exist for the tests.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

It is strengthening our user's ability to recognize phishing emails and be more conscious of what they click on or enter data into. We've seen a steady increase in performance in each campaign showing results.

Mike S.
MS
CIO
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"Knowbe4 end user training and phishing"

What do you like best about KnowBe4 Security Awareness Training?

Ease of use. Many items are automated. Nice content that can fool end users making them more aware.

What do you dislike about KnowBe4 Security Awareness Training?

There is not anything that stands out. Pretty easy to use.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

Improving end-user awareness.

Richard J.
RJ
System Administrator / Infosec Admin
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"KnowBe4 has proven to be a comprehensive and effective testing and training platform"

What do you like best about KnowBe4 Security Awareness Training?

The training library covers a wide range of topics and styles to match our organization's infosec delivery and goals

What do you dislike about KnowBe4 Security Awareness Training?

There is a wide disparity in the amount of training available between the top two tiers, Platinum and Diamond. We recently upgraded to take advantage of the broader scope of training.

Recommendations to others considering KnowBe4 Security Awareness Training:

Most important to us is the support and recommendations that KnowBe4 provided to get us started and keep up with a changing threat landscape.

Our Customer Success advisor keeps an eye on our dashboard and we get regular calls to help us adjust our campaigns and awareness programs.

KnowBe4 is not a turnkey solution; we applied some effort to tailor the platform to meet our user audience and working environment.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

We are able to provide a consistent base of training for new hires and existing users.

Monitoring individual users and groups (by job-role) in order to provide remedial training and reporting to managers, admin, and our security committee.

Keeping infosec in front of our users by sending regular security tips and scam of the week/month examples.

Verified User in Hospital & Health Care
EH
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"Nice-pak/PDI Survey Review"

What do you like best about KnowBe4 Security Awareness Training?

1. Fully robust and accessible portal

2. Broad, diverse training content and materials

3. Automation opportunities and capabilities -- e.g., phishing

4. Dedicated and knowledgeable managed services staff

What do you dislike about KnowBe4 Security Awareness Training?

Scam of the Week email content is often "off the mark" and precludes our organization from sending these directly to our associates in more of an automated fashion.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

Firstly, our cybersecurity incidents have decreased significantly throughout the implementation our enhanced Security Training & Awareness Program, led by KnowBe4. This is coupled with improved employee metrics as a result of quarterly, mandatory training and our continuous phishing campaign that includes supplemental training for associates who fail the activity. Our human firewall has greatly improved as a result of the KnowBe4 platform, available content, and results from the work conducted with their managed services staff.

CB
Cybersecurity Specialist
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"The right stuff"

What do you like best about KnowBe4 Security Awareness Training?

The system's ease of use is one of the most significant factors in providing appropriate and on-time training.

What do you dislike about KnowBe4 Security Awareness Training?

There is not much to dislike about the system; with many how-to's and prebuilt directions, the system is easy to maneuver.

Recommendations to others considering KnowBe4 Security Awareness Training:

Suppose your company has the finances to purchase when considering KnowBe4, get the complete package of training available. KnowBe4 has many good products can make a difference in training.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

Phishing tests allow us to identify weak areas or groups to provide more training to individuals lacking some of the skills in cyber security.

Lynn R.  S.
LS
Sr. Scrum Master | Rally Administrator
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

"Simple tool that improves engagement in training"

What do you like best about KnowBe4 Security Awareness Training?

Easy to develop programs and templates for us in corporations to increase engagement and participation.

What do you dislike about KnowBe4 Security Awareness Training?

Nothing really, it does just what I need.

Recommendations to others considering KnowBe4 Security Awareness Training:

give it a try and you will find it easy to use

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

Easy way to distribute training and has a high level of completion. Greater engagement in the trainings