It helps me keep my 900+ users up to date and educated on the latest trends and threats they may see in their emails

I really do not have any dislikes. It does everything I need it to do.

One interface gives me a full view of my users and how susceptible they are to falling for a Phishing email.

Automation for Phish simulations, a means for automation in training failures, a means to report phishing emails, a means to block/RIP malicious emails from your email system (for anyone receiving it) - this saves on resources.

High cost, not being able to access more premium items like "The Inside Man" series yet (like season 1-2 access, now that season 5 is out)

Training users (using automation) to know how to not only spot phishing emails but to stop and think before clicking on items or providing credentials or information about the business

Knowbe4 makes it very easy to keep track of your users phishing tests and provides easy reporting for clickers. It is also easy to configure and set up phishing campaigns.

There is a lack of quality training modules at the base tier. Would like to see more.

Many of our users do not deal with security threats often and having them understand how attacks try to get them to give up information is very helpful for them.

The training modules are relatively short and sweet. They make the point without excessive techno-jargon, and the examples used are easily relatable to real-world experiences. The users have a significantly higher level of awareness now, when compared to before we stared using KnowBe4.

I don't have any dislikes. One of the unanticipated outcomes of the training, has been that users are so concerned about phishing threats, that they tend to react to any unsolicited email as phishing. This has led to a high incidence of false-positive phish reports to our help desk team. As a result, we have had to scramble to find information on how to tell the difference between phishing, spam and junk solicitations.

Users are more careful about what they click on in their emails. They are more aware, so they look and think before they click. We have seen a reduction in malware throughout the organization. We are also seeing a reduction in the frequency and severity of attacks on our networks and systems.

ease of use and the way you can save templates and the templates that come with the product

I haven't really found anything that I would say I disliked about the product

We have to do quarterly phishing campaigns as a requirement from our Board so the report that a campaign sends is super helpful to present to the board

Simpple and easy to follow. product is also great!

nothing to dislike. the product and trainers are great

to improve our education of our internal employee avout phishing attacks

Knowbe4 makes it easy to publish and edit security awareness trainings. The trainings have made improvements to overall security awareness in the company, which can be quantified by running phishing campaigns through the same system. KnowBe4 worked with us to implement one of their trainings in our already established training software, so we didn't have to have two systems for training.

Compared to other solutions on the market, there is nothing bad to be said about KnowBe4's approach to security awareness training. Cost may be a factor for some smaller companies, with many features locked within higher payment tiers, but the product is worth it to prevent potential millions in losses from a successful phishing and potential ransomware attack.

Before we implemented the trainings, we were using in-house developed solutions. KnowBe4 allows for a more engaging training experience that keeps the end user interested in actually learning about security and the flags to look out for on incoming emails.

Having the ability to understand where challenges are happening and what is causing confusion and issues is the start of the security scan and remediation. It is an ongoing effort.

I would like to see more and more of the product and functionality. I believe the current UI is very simple and easy, but I am sure there are some more difficult reports.

We are new to the cloud and while we will be transitioning from on-prem to the cloud we need to make sure we are covered, especially because we work with PHI. We need to make sure that we are doing our due-dilligence.

I like that i am getting the latest and greatest training from industry leaders who know the most up-to-date security trends; this makes me feel very secure

Only I would say that I dislike is that there are not enough new programs

helped with imprementing our citrix MFA authentication

Ability to track and organize training and compliance much more efficiently than be fore we had KnowBe4

Always prefer a lower cost. Have bee happy with the product and support

Initially improved our cyber security training and employee education. Identified high-risk employees and targeted additional training. We then added it to our HR department to organize and manage our employee HR compliance and annual training.