KnowBe4 has a robust library of modules and courses that allows us to properly cater to our users.

KnowBe4 can be awkward to navigate in certain tabs but CSMs are extremely helpful.

KnowBe4 SAT has allowed our users to be more aware of cyber threat actors and helped ensure our users protect PHI.

The ease of use , along with the robust offering of training materials for users in all departments.

The dashboard is somewhat cumbersome from a reporting perspective.

Allows us to train users on a monthly basis on threats and issues that affect our organization. We can use this as a tool to drive awareness and have users look for common threats that they mnay come across in their day-to-day work.

What I like best is the automation of security awareness training and simulated phishing tests. The training modules are also very good and informative. I also use PhishER to automate and respond to employee reported phishing emails. This frees up time for me and my team. PhishER is a very powerful and helpful tool. I run monthly phishing simulations and it keeps our employees' skills sharp.

What I like least about KnowBe4 is the reporting. Reporting has gotten much better over the last few years but can be hard to run the correct specific reports. I think this will improve over the next few years as they have already made very good progress.

Keeping our employees trained and know how to spot a phishing email. We also use the PhishAlert Icon and PhishER to report and automate phishing responses.

the KnowBe4 SAT are easy for end users to access and use ,and takes the worry away from IT staff knowing where their users in the training..

I dont alwaws have the time to setup p, but once done ,it's worth every second.

anything that helps end users become aware of their security surrondings, has no downside.

It makes users aware, and then they think before they click, simple as that.

KnowBe4 Security Awareness Training has been in the training industry for the longest time and has the most intensive knowledge of the primary security concerns. Implementation took minutes and it is very easy for staff to follow. Customer Service is always there to assist when we need a particular integration implementation. Our staff is required to take a monthly trainnig or phishing campaign test.

We wish that KnowBe4's platform had better features for customer created training content so that we can put all of our training materials on one platform.

KnowBe4 has resolved our need for industry leading training and monitoring.

Account executives are proactive. Very unique in the service industry.

The admin portal could use a refresh/upgrade

User awareness of email-delivered threats

Ease of use and implementation. The expansive offering of training, and the name recognition as a proven industry leader. Everyone knows about KnowBe4 and uses it as a benchmark to compare security awareness training programs with.

I honestly have not found anything to dislike yet; there is plenty more for us to engage with in our environment.

KnowBe4 is helping us inform us better educate our users around security and risks.

The quality of the tests and training are phenominal. The system is fairly easy to use. The customer support is by far the best experience I have had with most any Tech company, both professional and personal, in the past 18+ years of my career.

When setting up a campaign, if you dont create group, training and test in that order, the entire thing can go sideways and cause all sorts of havoc with your organization and the camapign you are trying to run. It would be nice if this requirement of setup could be fixed.

it is revealing who our vulnerabilities are within our company. Most are benfitting from the training and becoming knowledgable with regards of being a "Human Firewall".

The training is kept current and relevant. The quality is very good. They make the topic interesting as well. I like that we can track users success to campaigns and link phishing failures to specific additional training.

I cannot think of anything that is missing.

Phishng is the pimary vector used by bad actors to gain access to an organization's network. KnowBe4's training is instrumental in educating our staff as to the tactics and dangers involved. It allows us to create custom campaigns geared toward the latest phishing attempts to test our staff, track their responses, and follow-up with those that fail. KnowBe4 also provides our annual cybersecurity eduation on other related topics. It automates much of the process and amplifies the effectiveness of our small internal security staff, giving them much broader reach and ability to go deeper on key topics. KnowBe4 is an integral part of our overall cybersecurity strategy.

KnowBe4 has a robust, easy to use platform with many features to create custom training campaigns in our environment. Our account representative is incredibly helpful, and always answers our questions or offers guidance the same day, if not the same hour when we inquire via email. We login into the platform at least twice weekly to check the status of training campaigns - the simple, yet descriptive graphs are very helpful in providing a holistic view of our company. The platform was very easy to set up and integrate with our active directory, and the sync option is always running so there is no need to intervene when creating or deleting accounts.

I would like to see more resources in the modstore for IT training at the lower subscriber levels.

We implemented the Phish Alert Button recently - it has been incredibly useful for our users. We no longer receive nearly as many tickets regarding fraudulent email, users instead utilize the PAB to report email themselves. Training campaigns have led users to begin altering their habits and take a more active approach in terms of security - I have receive personal testimonies of this that apply to both work and personal life.