Different topics and the overall coverage on major industry trends
I cannot sync up training completions to our salesforce reporting that I have to track in
It assigns remedial training for those failing Phishing campaigns and provides lots of material in the modstore that I can use with our employees.
The availability of the diverse content and the easy of deployment.
Recently, I was trying to find new or relevant content in the Mod store, but it wasn’t always easy. With the new revamp, though, this should be greatly improved.
Many issues have been resolved, including the clean desktop policy, QR code and USB awareness, and phishing.
I appreciate the diversity of the content and how flexible it is, since it can adapt depending on the culture of the organization I’m working in.
Right now, I’m not able to brand or customize the content for my organization, which is a limitation for us. That said, it sounds like a fix is already in the works.
This helps me change the culture in my organization by moving away from “death by PowerPoint” and replacing it with practical, usable training. The content benefits my users in both their personal and professional lives.
Ease of implementation and use to set-up phishing programs.
Trying to find relevant training that is less than 10 minutes as my users have a short attention span.
Training employees how to 'not' click on everything; benefits our compliance program as we are an SEC regulated industry.
Very useful tool for train employees on security matters.
Currently there is some limitations on content creation, but they just released news about changes on it.
Centralized platform to execute training and phishing campaigns.
It’s great for learning security topics. There’s a lot of content, and some of the videos are high-quality and genuinely entertaining, which makes it easier to stay engaged while learning.
The app isn’t that great, and sometimes it’s difficult to find the videos I’m looking for.
It's a nice way for people that are company to learn basic security topics without giving overloaded with technical information
The platform uses plenty of interactive features and fun videos that keep the content engaging, especially when the subject matter is often dry and boring. The graphics and UX draw you in, making it easier to explore and understand the topic at hand.
Sometimes the content feels a little behind, or there's a constant emphasis on basics that I think should already be embedded in any user who has grown up with internet and technology.
The platform provides insight into some of the techniques that fraudsters, hackers, or others with nefarious intentions might use against me and my employer, and it does so in a way that helps me retain the information.
KnowBe4 Security Awareness Training feels like a complete solution. They offer a lot of material across a wide range of topics, giving users knowledge and guidance in a way that isn’t boring or drawn out.
The ability to automate phishing tests on a recurring schedule, along with how easy it is to swap phishing templates within an automated campaign, is extremely beneficial. The Phish Alert email plugin also makes it simple for users to report suspected phishing emails.
Creating dynamic groups based on user attributes, so you can target different lines of business for certain training without ever having to manually add a user to a group.
I’ve looked at other solutions over the years, and none of them fully replace what KnowBe4 can do. Most were missing some basic functionality and the level of automation I’ve gotten used to.
If you want to create your own content with questions or a quiz, you’ll need to use third-party SCORM software to build and complete it.
Security awareness training, policy acknowledgements, phishing campaigns, and custom-material quizzes.
The "set it and forget it" nature of the automation. Being able to sync with Azure AD/Okta and schedule an entire year’s worth of monthly phishing simulations and quarterly trainings in a single afternoon is a massive time-saver. The content library is also powerful; having access to different "brands" of training (like The Inside Man series) keeps users engaged so they don’t feel like they’re watching the same dry HR videos every year.
The administrative interface is incredibly powerful but has a bit of a steep learning curve for new admins. There are so many sub-menus that it can be easy to lose where a specific setting is located. Additionally, some of the older localized content for international teams can feel a bit dated compared to the newer flagship series.
It has significantly reduced our "Phish-prone Percentage" from a 15% baseline to under 6% in less than a year. It provides the reporting data I need to show leadership that our "human firewall" is actually strengthening.
The training is relevant while still being short enough to maintain employees' attention.
Nothing! The training is great and covers a variety of different security risk topics.
KnowBe4 has the ability for us to schedule training months in advance and tracks the completion by the employees. We don't have to manually check to see who's completed their training.
