Customer Reviews - Financial Services
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Customer Quotes

TB
VP of Compliance
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite

"Awareness is Key"

What do you like best about KnowBe4 Security Awareness Training?

KnowBe4 has a suite of products that allows customization specific to each individual's needs.

What do you dislike about KnowBe4 Security Awareness Training?

KnowBe4's suite of product can be challenging to use and customize.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

It solves the knowledge and awareness gap. Risk mitigation is key and KB4 lets me know where I can shore up.

RS
Security operations
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review

"Overall good service"

What do you like best about KnowBe4 Security Awareness Training?

Secuirty traings are really good, new traings help us in secuirty education

What do you dislike about KnowBe4 Security Awareness Training?

When conducting the phishing campagins it gives us a false postive, but support is incridble

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

phishing module is really great

Michelle W.
MW
VIce President of Administration
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review

"love the material and it's easy to understand"

What do you like best about KnowBe4 Security Awareness Training?

The training videos are quick and informative.

What do you dislike about KnowBe4 Security Awareness Training?

As an administrator sometimes setting up the campaigns can have issues howerver our rep can always get us through it.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

Provides training on phishing and social engineering to assit our employees to make the right decision with cyber security.

Gary F.
GF
President
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information

"Very good solution for Security Awareness training"

What do you like best about KnowBe4 Security Awareness Training?

KnowB4 has a simple user interface that makes it easy to setup and deploy training and phishing campaigns quickly. There are many different modules to chose from and our user's click through rates have dramatically dropped since using the solution.

What do you dislike about KnowBe4 Security Awareness Training?

I don't have many dislikes about the platform. Assigning users to groups is actually a bit confusing but otherwise platform is easy to use.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

We use KnowBe4 to train and educate end users. We deploy multiple phishing exercises each month including the AI generated campaigns. We also deliver training content via the KnowB4 library. There are lots of modules to chose from that keep our users interested!

Verified User in Financial Services
AF
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"Excellent customer service with great training"

What do you like best about KnowBe4 Security Awareness Training?

Our staff like the training modules, especially the Inside Man series. Having syaff enjoy training is key. Setting up training for staff is quick and easy, as well. The variety of training is nice, from videos to posters and even games.

What do you dislike about KnowBe4 Security Awareness Training?

Would love to be able to share content with our board and members, especially during Cyber Security Awareness month.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

Training staff while making it fun is essential to training & we can do this with KnowBe4.

Subramanian C.
SC
Security Engineer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"It's a good platform for all users to get awareness about security."

What do you like best about KnowBe4 Security Awareness Training?

It helped users to know about how attackers will act and how to be aware.

What do you dislike about KnowBe4 Security Awareness Training?

New training materials should be updated frequently.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

Knowbe4 solves employee awareness training and help us to comply with compliances & keep our organization and employees secure.

Rajkumar R.
RR
CISO
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information

"Best Training and Phishing simulation tool"

What do you like best about KnowBe4 Security Awareness Training?

KnowBe4 Security Awareness Training is its ability to transform every employee into a vigilant and informed participant in the organization's security efforts, significantly enhancing the overall security posture

What do you dislike about KnowBe4 Security Awareness Training?

Plans, It good to have the option to chooses Awareness videos based on org

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

Its giving individual risk score

Verified User in Financial Services
AF
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"Simple Platform with Engaging Content"

What do you like best about KnowBe4 Security Awareness Training?

Easy to implement and set up campaigns. Employees receive reminders automatically. Wide variety of content that is engaging and relevant to our employees. Reporting capabiliites are excellent. And unlike other content I have viewed in the past, I think employees actually pay attention because it is not dry, boring training videos...and they actually learn something!

What do you dislike about KnowBe4 Security Awareness Training?

I don't like that I have to add content from the "store" to my library before being able to add it to a campaign or assign it to an employee. Would be simpler if all content that was available to us was already available in the library.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

Ongoing security awareness education for our employees. Satisfies compliance requirements and helps our employees keep these risks at the forefront of their minds.

Clayton R.
CR
Manager of Information Security
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"KB4 awareness system is excellent!"

What do you like best about KnowBe4 Security Awareness Training?

The variety of courses is impressive, and the quality of the content is excellent.

What do you dislike about KnowBe4 Security Awareness Training?

There needs to be a tier of coursework that corresponds to using the AIDA templates. They're really great templates, but the training for those orgs needs to result in enhanced awareness.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

it's covering all control-required features.

Justin B.
JB
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"Great Product"

What do you like best about KnowBe4 Security Awareness Training?

The helpful staff and the sdvanced security awareness testing tools provided.

What do you dislike about KnowBe4 Security Awareness Training?

Phisher can't detect phishing emails where the senders change a few letters on each email so they can't be detected by a search for similar emails.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

It's solving the knowledge gap our users have under cybersecurity.