the reports and follow up testing. it shows me who took the training, when, and how they are doing with the testing emails we send.

The interface could be made prettier, but otherwise the system works well. I don't feel the need to change it.

KnowBe4 does the training and testing of our staff on all things phishing. Its a huge help that they can do it from anywhere. With the reporting and flexible training times, we actually get them to do it, and it seems to stick.

Easy to use interface and integrations allowing for instant testing of phishing threats against departments, campuses or the entire organization. Knowbe4 offers in-depth training system in several formats to help educate end users in various formats and languages

Desire some better report ability overall however there has been growth in this area the past few months for the company

Knowbe4 helped to address the massive need around phishing awarness for our overall staff. Its streamline ability to test and offer training has been great! We have seen our overall phishing threat rate go from 20% to 8% in under one year of using the product. Adding on overall vishing and usb threat detection has just added to the value

Phishing simulation, ease of use, real improvement in the recognition of malicious e-mail and reporting capabilities.

Some test payloads get captured by email anti-malware tools

Security awareness and training

Ease of setup/use & analyzing reports. w

Nothing.This is a great product, well thought out, great team leading the development.

You won't be sorry, or distracted. Recent addition of Popcorn training is another plus.

We require our teachers and staff (anybody who uses email/computers) to attend annual training. With the great focus on cybersecurity, we needed something to conveniently help train the staff and make them more aware about Cybersecurity. KnowBe4 gets us there.

There are so many things that I like about the product, namely the rich content, relevant delivery method of connecting to the audience and ease of navigation. Outside of the product, the implementation method, I must say work extremely well and deserves a mention as well.

Nothing to dislike. It works great! I would recommend it to anyone.

We are addressing cyber-security training specifically. The benefits have not yet been realized, based on the positive reception from those that have engaged in the training, I would say the benefits will be far reaching as employees learn to defend against exploits.

Ability to integrate with Active Directory for user account provisioning. The cyber security training is easily accessible and was well received by the end users. The phishing emails are very convincing and easy to customize.

Confusing licensing and availability of modules.

I believe this is the Industry standard and leader for online cyber security awareness testing and training.

Knowbe4 created a product in a timely manner that perfectly fit our goals for Cyber Security awareness training and phishing testing. Since we implemented the training, we have lowered the total number of user related cyber security incidents, such as phishing, by roughly 80-90%.

Our users check all their emails now and are less likely to click on something they haven't requested.

I can't think of anything I dislike about KnowBe4.

I think our email system is much safer.

Range of what you can do. Patience with me working thru what I want to do. The user community uploading current templates - just in case I'm too lazy to do my own.

I'm very pleased. There is really nothing to dislike. They are friendly, knowledgeable and helpful.

In one second your company be toast. All it takes is one user:

one not paying attention

one that is tired and clicks without thinking

one that wants that coupon for 5 - 20% off their favorite site

one that opens an attachment from a colleague / friend that they weren't expecting.

Raising the level of awareness of how people can attack. They are calling me now about suspicious emails. Trying to get them to realize there are other ways they can be attacked.

The support of the company, Nicole has been brilliant and the package is very comprehensive and easy to use

There were some interface problems but they seem to have been resolved in the 2018 update

Great software and excellent support easy to recommend

Main security issue for us is users clicking on dodgy emails, this program has opened up their eyes to some of the problems with clicking on attachments and links in a safe environment.