KnowBe4 is an excellent and handy tool in our continual educational push about cyber security threats. I find the training to be an excellent source of knowledge for our users.

I can honestly say that I do not have any significant downsides to using KnowBe4. One downside is on the admin end for resetting a user's password. I want to reset their password for their training inside the admin side of KnowBe4, instead of sending them an email.

The KnowBe4 training educates our end users about how people will use phishing and other social engineering methods to try and defraud them. I have been informed on multiple occasions that the knowledge they have learned from the training is also useful for their personal web use.

It helps give the staff something to look for.

I would like more detail in explanations.

Giving the staff more opportunity to see whats out there.

The most important aspect is it truly educates our staff on phishing awareness.

The only downside I have experienced is our staff is getting training fatigue. No so much due to KnowBe4 but in conjunction with other online training we require.

Outside of the training, which is fantastic, it complies with our insurance carrier's requirements for on-line phishing training.

KnowB4 is an easy to use product that is easily implemented. Users like to use it and it is easy to administer.

We have found no downsides. Users like to use it and it has been effective.

Users were unawate of how to recognize and handle Phishing email. How they know what to do with IT's constant attention.

I've learned much about security awareness.

Wish there were video to learn faster. There are not videos for everything they teach.

To keep me safe.

The Inside man videos are my favorite part of the KnowBe4 Security Awareness training. Those are immensely helpful and make users engaged and teach them at the same time.

I honestly don't dislike anything about KnowBe4 Security Awareness Training. The videos and material that KnowBe provides is beneficial, and users need to be educated.

The problem in my line of work is that users are always opening baited emails before clicking on the bait. After they click on the trick, it is now too late. Users need to be aware of phishing emails.

I like the fact that I can customize trainings. I also like the fact that the training modules are constantly updated.

I don't have any dislikes. The platform works very well for us.

It is educating our staff on what phishing emails look like and helping them distinguish between phishing attacks and real information.

Simple explanations of security issues with easy-to-understand examples

The scheme used to report emails that are identified as malicious is not very clear.

Handling malicious emails

We like that Knowbe4 is current with their pieces of training, and we can train our employees on the current issues going on in the world today. We have looked at other training platforms and KnowBe4 seems to work best for our organization.

I don't feel like anything is missing with KnowBe4 Security Awareness Training. We use all aspects of their training material. Right now, I do not see where they need to improve.

I would recommend integrating with an Active Directory account if you can. It makes things easier. Have a dedicated person to oversee and manage the KnowBe4 platform for your organization. This will help ensure that the pieces of training and requirements are achieved. We use the Security Awareness part of KnowBe4, and we have also entered our organization's compliance agreements into the system that all employees have to view and agree to upon employment. This is an annual event that we go through at the beginning of each school year, and our employees are aware that it is coming. At first, we had where our employees could leave comments after completing their pieces of training but have since turned those off because you cannot make everyone happy and it just turned into a way for them to complain about training. We as an organization decided to turn this off because it would be required regardless.

The biggest issue we see in our organization is making sure our users understand the red flags regarding phishing emails. We can train our users on what to look for, and this helps with our organization falling victim to cybercrime.

Easy to use and adminster. Excellent Analytics to help guide decisions

I wish they had a more k-12 focus for compliance training. See the company "safe schools" You all do a better job and would love to have knowb4 for everything

We love the monthly phishing campaigns. It is really helping our employees to be vigilant about what emails they click on when they read their emails.