The ease of use, clear diagrams and drawings, timely content, and quiz questions.

The only downside is that we can't mandate this training to be reviewed by our users more than once a year. Maybe smaller modules can be devised that could be used as refresher courses?

It is educating users about threats and how to recognize them. We also user the phishing component to good effect.

My favorite thing about Know before is the product is more than what's advertised. The training videos are great, the posters are handy for campaigns, and everything is easy to connect; my favorite part of Knowbe4, is they are on top of all the coming updates from Microsoft that affect their product, and what to do to adjust for it.

Some of the tools included, like breach test tools take some interpretation, the results cannot be taken at face value, but they are an excellent starting point.

Know Be4 solves two major items for us. Security Awareness training, and platform for phishing email testing. They make it easy to keep our users trained and aware that security is part of their everyday lives.

They provide a complete solution to perform security training and testing. They are also very helpful.

I do not dislike anything in particular.

We are using their services to perform phishing tests, so we know the personnel's security awareness status.

A little reminder on the regular habits we tend to forget

Nothing in particular that I dislike about the training

Update on information that comes in handy on a daily basis

Ease of use and results of training. Our employees are always on the lookout for scams, phishing attempts and other hazards.

New training content locked behind tiered paywalls. Accessing this new content can be very cost prohibitive.

It keeps our staff updated and aware of current threats and keeps them just enough on edge to question anything that looks off every day.

Easy to understand and make sure users understand each aspect of security training with continuous content improvement.

Nothing, Everything is working as required

Make users aware of security threats out there and help minimize security risk on the weak point of human error.

The eas of access to add/remove content was super nice.

None at this time. Everything has been working great, support team has been great. We had an issue trying to get the PhishAlert setup for a 2nd domain, they worked with us to get it up and going, kept us updated on the changes going on behind the scenes et.

Helps give users more insight into different types of phishing attempts, malicious attempts to gain access via physical devices / open WiFi etc. We also enjoy watching the Inside Man series. Little mini TV show that the users get paid to watch!

The tools KnowBe4 provides help with training new employees along with keeping existing employees up to date with the current security trends.

I don't have anything that I dislike. The product is very easy to use and understand.

The problem that KnowBe4 is solving is increasing my end user's ability to recognize and mitigate a phishing attack.

The training and email campaigns, especially the email campaigns

I wish there was more new content in training

We have had a massive reduction in clicking bad emails, people are just better aware of scams and false emails

The amount of content offered, from phishing emails to training modules.

The overall organization and how the platform lays things out can be a bit of a curve to get used to.

The problem has the right content to attract multiple types of groups, and they target the most basic to most advanced users and anything in-between.