I love that our subscription gives us access to tons of courses. The courses are updated regularly and are very relevant to today's issues in cybersecurity. In addition, we have the PhishER service and that's helped tremendously with threats that make their way through our email.

There's a lot of product documentation on their site but I think that there could be more live person support if needed.

Education is key to comabting cyber threats - while it's not the end all, it helps give people tips and tricks to be aware of.

The capabilities of KnowBe4 are much better than most others in the industry.

I dislike that my users still click on things but we're doing our best to educate them.

Educating & training our users to not click on malicious links.

Up to date content continuously being published.

Setting up campaigns can be overwhelming and confusing.

Continuous end user phishing testing and remedial training. Annual and new user cyber awareness training.

Was easy to setup and can push out campaigns in very short time frame. Can also do optional campaigns as some users dont need to be forced to take a training so often.

Their portal looks a little dated, some of the trainings are a bit goofy or overly silly. Cost is another thing, it could be cheaper and when they have promotions it makes more sense financially.

The features that I like are the simple user interface and simple deployment. Also fairly simple to sync with Active Directory so that importing users is simple.

We've seen a signficant improvement in our staff's ability to spot phishing emails. Each time they improve we breathe easier.

The fact the Learner app is bound to a device. Makes utilizing it impossible. Fix that and its near perfect.

90% of breaches are initiated by a phish. Staff is finally learning that.

KnowBe4's security training is regularly updated and provides new, relevant content throughout the year. In addition, our account rep is proactive and regularly meets with us. During our meetings he reviews our campaigns, suggest new targeted campaigns, recommends new training tactics, and assists with configuration. Our account rep also helped to set up a weekly company branded cybersecurity newsletter with content that is related to current phishing and social engineering tactics.

While our account rep has been helping to set up campaigns for our company, I find the campaign setup/configuration to be somewhat confusing to setup on my own.

The KnowBe4 Security Awareness Training is a key component to our company wide cybersecurity security awareness training program. We use the training during onboarding of new employees. We also send out phishing campaigns monthly. Users that fall for the phishing campaigns are presented with additional security awareness training to help educate them for future phishing attempts. Users that repeatedly fall for the phishing campaigns are presented with addtional training and tests automatically.

KnowBe4's platform has everything laid out for your security awareness program. It's very easy to setup a phshing campaign, link it to training, and report on metrics. It can do all of this and more.

The only thing I dislike about KnowBe4 is that the Scam of the Week emails have to be customized every week to include our branding, color scheme, and signature info.

Security Awareness training is helping us inform our employees of the threats out there each day. Phishing tests and training campaigs helps us get the message across with KnowBe4's vast content library found in the Modstore.

KnowBe4 makes cybersecurity training simple and informative. They offer a variety of training content and information, and the way that they set up these pieces of training keeps the users engaged with the content.

So far I don't have many negative things to say about this platform, we have been very pleased with it's functionality.

With the knowledge that this training has provided our users, they have become very observant of the types of emails they receive. Our users are now able to spot a phishing email a mile away!

Getting your users provisioned into KnowBe4 is pretty simple. Having both training and simulated campaigns setup running is a breeze with their tools. It is a great platform to gauge the level of vulnerability of your organization.

Their PhishER platform for managing reported emails through their phish alert button could be more robust. It helped to remediate attacks but not help to prevent them.

We needed a platform to help us understand the level of vulnerability of our end users. They are one of the biggest security vectors, and having a gauge of their knowledge about phishing attacks is greater. Also, being able to easily assign training to users is greater as well

Kick-starting the whole deployment, configuration and onboarding process is a breeze. A detailed Configuration guide for the administrator makes the entire process much more straightforward. Triggering wave after wave of Security Awareness Training is as simple as a few clicks, and reports generated after training are easily understandable by management rather than complex algorithms or technical terms.

Two downsides of the software: users are smart enough to navigate away from the browser to continue with their daily work, and they can skip the video until the end of the current video to complete the training. Security Awareness Training is not being maximised with the two flaws in place. Users are doing it just for the sake of achieving it.

User Security Awareness to not fall prey to phishing scams. Bad actors are targeting more phishing scams than ever. More users aware of their security posture will reduce the impact on IT Resources and the widespread Internally Spread Phishing emails.