The wide range of training issues, the sofisticated program to regularly test/train our staff.

We can see the progress of fewer clicks or open attachments with time

I do not see any problems, except it took some time to learn the proper way to administer and set up the weekly phishing test

It helps to keep the staff regularly "on their toes" and decrease the number of clicks on suspicious links and opening attachments.

The simulation of phishing emails is advanced.

Too many options on videos is a little overwhelming

Compllaince and making employees more aware of phishing emails.

The best feature is how easy it is to run a phishing campaign. The dashboard, pushing out additional training. It all just works.

There isn't anything that makes this a subpar product.

Everyone needs awareness training. Even at the highest level.

We know the problem people in the firm to provide additional training. Repeat offenders are the ones to always watch out for. The campaigns are updated with what is happening around the world. We have full support from the executive board.

KnowBe4's experience in security training shows through in the trainings, and connects to the users in a way few other trainings I've used can.

The reports that can be run to check on user engagement with the program are limited.

We have already seen multiple instances where phishing e-mails were thwarted that would have been a big problem without the training (from the mouth of the actual user after questioning the e-mail).

We are a small- to medium-sized business (about 60 people) with a small IT staff. It would be a real challenge for the IT staff to produce quality, timely cyber-security training for our team - and do it on a recurring basis. KnowBe4 does this for us!

Some of the training sessions are a little goofy. The "game" one was not well received. I recommend that you, as the "IT pro" go through each of the sessions before selecting them to assign to your team.

Definitely a good choice for us.

We can now say that we have a cyber-security awareness and education program. We can also say that we do regular phishing testing. I can also look at the dashboard and see how my company's trendline is moving - is our team getting better at properly handling security risks?

Relatively easy to use. Some of the comments I get from users is that the videos provide a lot of common sense content and easy for a non-technical person to understand. It's also not boring and because some of the videos are interactive they retain what they learned. A good number of the videos are quick, short, and to the point.

When doing a search in the video library, it would be better if the filter selected would stay selected throughout my search until I'm done.

The users have become more "paranoid" when receiving emails that are questionable or just don't seem right to them.

He was able to successfully cover a wide range of topics in a short period of time and I felt like I had a better understanding of the topic when it was over.

I did not dislike anything in particular.

For this particular session, I can go to my supervisor with an informed opinion on the topic. Free training is always a benefit.

KnowBe4 has every feature I need, anytime I think about trying to do something within the platform the feature is always available.

Group management is my biggest gripe, I wish I could add users to a group from either their user page or the Group page itself. Feels kind of intuitive.

KnowBe4, unlike most products I've found offer both phishing tools as well as training modules. Their training modules are absolutely amazing and you can choose from a wide variety of content to meet your company's needs. They also do a really good job of keeping both the phishing and training material up to date and fresh.

First is of course security training and awareness. Putting sample phishing emails in front of my users on a monthly basis is incredibly helpful on so many levels. We also use KnowBe4 to distribute other custom training modules for new hires.

Support has been pretty good in helping us craft phishing tests that work for our user base. And the options and customizability of the phishing tests is great.

The management console has a lot going on and it can take a little while to find what you need sometimes.

We originally signed up for KnowBe4 to satisfy our annual security awareness training requirement. The ability to run phishing campaigns was definitely a bonus. Now we also have our new employees going through sexual harassment training using KnowBe4 which was an added bonus.

Product has lots of options, some times to many.

Can be overwhelming to set up for end users. This is great if you have time to play around and get very granular, if you don't have the time it still can work, just might be missing some important features.

We are training our end users and testing them to be sure no one user is clicking on things they should not be.