This has been a great addition to our employee training and gives us more peace of mind! The Phish Alert Button was very easy to install and the employees have no problem using it. It has stopped alot of phone calls and emails asking if an email is spam.

I haven't found anything I dislike yet. It really is a great and effective tool to have. If I do have any issues, support is always there and they are very prompt in getting back to you and getting the issues resolved.

Phishing Emails! We have so many that come in and sometimes make it through our quarantine. It has saved alot of time for everyone because i'm not having to answer as many phone calls or emails about emails people are unsure of. This in turn I believe increases productivity because people are able to deal with these emails quicker. This also helps with training because it forces them to pay attention to whats coming in and to learn what they should be opening and what they should be reporting. I feel a little safer in knowing that our employees are properly trained and it makes them more security minded.

It is very easy and quick to mark an email and they deterimine quickly if it is a dangerous email.

There is nothing to dislike about it. It is amazing.

It assists our employees with quick validation of a suspicious email.

I really love PhishER. We use it in conjunction with the phish alert add on for Outlook. It is extremely user friendly and provides great insight into reported emails. It saves so much time. I also created actions so I can automate user notifications and file reported emails by category which is very helpful in audits and reviews

I would like the ability to do some additional reporting on the actions I created. I do have reports now that shoe me the info I need, but having to ability to filter my reports a little more based on the actions/tags I created would be helpful in the future

I am a department of one so anything I can use to help save time is crucial and PhishER really does this for me. I also need easy to understand exec summaries for committee meetings and the dashboard is perfect for that.

The upsides of using PhishER are that you learn while you are being entertained, which is great!! The teachings are relevant and meaningful!

There is not really anything that I dislike about PhishER. I've tried to think of things but cannot.

PhishER helps me solve relevant and real threats to our business.

The integration of Phish Alert button into Outlook is undoubtedly my favorite feature. Makes user training and enablement for what to do with suspect emails simple!

PhishER is a powerful automation tool. However, it does not include subscription to VirusTotal. You'll use all your VT calls quickly if your email volume is high.

Email born threats

It automates the tasks for us. It does not require a lot of overhead from an administrative standpoint. Once you get it setup, it works really well. We are happy with the product.

It seemed to take a little bit to learn how to operate the product. I thought I could do on my own, but once we got a support engineer involved, he explained it to us in no time. Support is super helpful and very proactive!

We use KnowBe4's "Phish Alert" Outlook program over our entire network and the employees love it. They can tell right away if it was a test or an actual suspicious message. PhishER will read the message and based on the information in the headers and content of the message, it knows how to rate incoming messages. It saves our InfoSec team members time. That is super helpful!

The most helpful part about PhishER is the ability to get a high-level overview of our email security and activity, I have only begun to scratch the surface of how powerful this tool is as a whole to automate every last part if you needed. This has really been a good way to help our employees combat phishing by having an actual button right in Outlook they can click whenever they suspect something with a no harm no foul mindset since if they do send you a clean/normal email you can send it right back to them with a custom email message as well.

The only thing I dislike about it is there are a ton of features, automation, rules, etc to set up. As an IT Admin with a department of 1 full-time employee, 1 part-time, and myself I don't have enough time to sit down to get everything set up how we fully envision it

PhishER has helped tremendously with training our users and giving them feedback based on the usage of the Phish Alert Button. It is one of my favorite features since it is very easy to set up and an easy way to get your users to pay attention and report possible phishing and threat emails when they never did before. They would always delete them or fall for them and now using this was very eye-opening to how many spam/threat emails we receive daily.

It is easy to navigate, the support is very easy to work with, and it has helped our employees become more versed in identifying suspicious emails.

Haven't found anything. It has been easy to adapt to.

The product has helped our employees both in their work and at home by familiarizing them with the tactics used in spam and phishing messages.

We can run phishing campaigns and catch threat emails before they do any damage. Also quarantining feature is nice; it really removes part for human error. The tool ingests the emails sent to the PhishER and organizes the info for review.

Nothing, to be honest; it is a great tool all in all.

We are trying to resolve any room for human error; of course, we need the team members to report the emails to know a phish email was sent.

Benefits are the fact that we can quarantine an email that is a phish and let's say it was sent to a lot of team members, it is beneficial to be able to remove it from their inbox before team members get a chance to interact with it.

Prepackaged and tiered templates to utilize.

There is not much that we don't like about it.

Testing and Tracking of real world experiences via Phish email.