The training material is brief which is nice. I like the multiple examples of phishing emails and the exercises to spot them. And, as mentioned before, I like that the material is up-to-date and does not feel dated.

The administrative console could use some improvement. I was able to setup a campaign with help but it could be a bit more intuitive. I also think the way to add single users to the system is a bit strange with an import option that requires one line of text or a one line CSV. And then the user must be edited to add their full name and manager's email/name if using the single line import. I also found the magic link for licenses to be sort of downplayed when that is most certainly required for the users to get licenses.

The product is worthwhile and a good way to improve security awareness in any organization.

We are basically just raising security awareness across the board. I originally was skeptical we needed the phishing training since most of our users are software developers. But, after getting the results, I see that we still have folks who need the extra training.

I am impressed with the vast library of resources and extending and creating unique content for targeting.

The UX was a lot to take in at first, but the account reps onboarded us with ease!

The impression that we are "secure". Opening the eyes of executives and setting us up for success with a security-first mindset across the organization.

customization and notifications that are sent

I don't dislike anything in particular to report.

It prevents user attacks and provides data and notifications of occurrences.